天津海運職業(yè)學院李肖楠TianjinMaritimeCollegeLiXiaonan認識郵輪前臺KnowaboutFrontDesk郵輪前臺FrontDesk猜猜看，這是哪里？Guess,whereisit?

目錄ContentFacilitiesatFrontDesk01郵輪前臺設施設備配置PositionsatFrontDesk02郵輪前臺崗位設置總臺ReceptionDesk賓客服務臺GuestRelationsDesk什么是郵輪前臺What’sfrontdesk?1.1郵輪前臺的設施設備FacilitiesatFrontDesk1.2齊全Well-equipped先進Advanced性能優(yōu)良GoodPerformance郵輪前臺的設施設備FacilitiesatFrontDesk1.2配有船上管理系統(tǒng)的電腦ComputerwithOnboardManagementSystem電話Telephone打印機Printer復印機CopyingMachine掃描儀Scanner護照閱讀器PassportReader制卡機CardPrinter驗鈔機CurrencyDetectorPOS機POSMachine前臺崗位PositionsatFrontDesk2.1前臺經(jīng)理FrontDeskManager2.1前臺崗位PositionsatFrontDesk賓客服務專員GuestServiceAgent2.1前臺崗位PositionsatFrontDesk國際翻譯專員InternationalHost2.1前臺崗位PositionsatFrontDesk顧客關系專員CustomerRelationExecutive2.1前臺崗位PositionsatFrontDesk客戶服務代表CustomerServiceRepresentative2.1前臺崗位PositionsatFrontDesk團隊協(xié)調(diào)員GroupCoordinator2.1前臺崗位PositionsatFrontDesk印刷專員Printer2.2前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant較高的語言水平GoodCommandofLanguage2.2前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant良好的形象氣質(zhì)Pleasant-looking2.2前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant五星級酒店或者相關行業(yè)前臺類工作經(jīng)驗RelevantWorkingExperience2.2前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant懂得辦公設備操作GoodatOperatingCommonOfficeMachines2.2前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant有較強的溝通能力ExcellentCommunicationSkills2.2前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant本講小結Summary認識郵輪前臺KnowaboutFrontDesk郵輪前臺設施設備配置FacilitiesatFrontDesk郵輪前臺崗位設置PositionsatFrontDesk什么是郵輪前臺What’sfrontdesk郵輪前臺的設施設備FacilitiesatFrontDesk前臺崗位PositionsatFrontDesk前臺員工的素質(zhì)要求JobRequirementsofFrontDeskAttendant？郵輪前臺和酒店前臺有哪些異同之處?Whatarethesimila