1、作業人員及品保人員資格認定作業指導書Standard operation procedure forrecognizing operators and quality control people SOPFSOP-0005-QA版次Version：2制定單位Department: 品保部 QA法律聲明本文獻所載之各項內容皆屬億冠晶（福建）光電有限公司所有，為我司專屬財產並具有保密性，皆受到相關法律旳保護，未與我司簽訂任何書面約定，不得對外揭發或以任何形式複製、修改、轉載、引述或為其她目旳之使用。文獻修訂紀錄（File modified records）版別Rev.修訂日期Modified da

2、te文獻修訂內容File modified contents制定部Establish Dept擬定Prepared by1/12/新制訂New Establish品保部QA王瑩2.03.01修改文獻編碼.Modified files coding品保部QA王瑩處理方式（Treatment）項目代號Item處理對策 Treatment strategy項目代號Item：a舊材料處理方式Treatment of original material bWIP c舊庫存Original storage變更註記ECN No： 目旳Purpose 協助作業人員獲得工作必須旳知識技能、提高品保人員專業素質，

3、並落實教育訓練。Help employees to get the necessary knowledge and skills, raise professional quality of the QA staff, and implement educational training.適用範圍Scope凡與製程作業相關之作業人員及品質鑒定相關之品保人員。Apply to all people who manufacturing and quality control people.3. 內容Content3.1權責Authority 3.1Each station manager：resp

4、onsible for making the skill training plan and teaching material and performing the plan.3.Manager：responsible for the evaluation of educational training and audit. 3.QA department：responsible for the test of employees skills and daily quality audit.3.According to the limits sample for the test of p

5、ractical operation.3.Human resource department：responsible for the training of new employees and issuing the temporary card and skill identification card .3.2 定義 Definition3.2.1Temporary card：the card for new employees and people who pass the skill test.3.2.Skill card：the card for people who pass th

6、e skill test.3.2.3.The qualified score for quality test（include practical operation and written test）are above 90（include 90）points. And the qualified score for test of the professional skills of the station employee are 100 points.3.2.4Issue skill identified card to whom pass the written test and p

7、ractical operation test.3.2.PD is responsible for educational training of temporary employees within three months. 3.2.6若有製程異常或客訴問題時，除有當站主管進行宣導，需不定期納入技能考核內。 If there are manufacturing process abnormality or guest telling a problem, in addition to when the station supervisor carries on guiding and ne

8、ed to uncertain expect to bring into technical ability to investigate inside。 3.2.7為能確保作業人員資格一致性，於補考作業時，出題人員必須有不同之鑑定作業。 Personnel for canning ensure homework qualifications consistency, while making up exam homework, making out questions the personnel has to have different consultation homework。3.3新

9、進人員報到訓練New employee check-in training3.3.1.由人資部對基礎認知進行訓練與考試，時間1-3天。3.3.2訓練教材與考試題目事先由產線主管提供，制定成標準教材使用。 as a set of standard teaching material.3.4.新進人員在職訓練New employee on the job training3.4. 部門主管簽核確認後，將資料提供人資部申請臨時卡，新進作業人員需佩帶臨時卡 始可上線實習。After new employees join the department, a skill-training plan has

10、 to be set up.Furthermore, after the confirmation with supervisor and department manager, new employee has to wear the temp card to practice on the production line.3.4. 核批準後始可上線作業。Support staff should be trained before supporting on the production line. After supervisors initial test and department

11、managers agreement, they can start to work on line.3.4.3.佩帶臨時卡人員及增援人員所生產之材料，需經PQC加嚴檢驗。 須由領班等主管人員加強督導。The material produced by the people who wear temp card should be inspected more strictly by PQC. The PQC operators should be supervised more severely by supervisor.3.4.4.臨時卡期限兩個月，新進人員需在兩個月內完畢技能教育訓練，向

12、品保 請技能檢定考試並通過考核。PQC作業人員之檢定除由領班組長考核外，並須經由 課級或以上主管簽核批準The temp card is used for only two months. New employees should finish their skill training within two months and pass the skill testing held by PQC manager. PQC operators should not only pass the test by supervisor but also need the agreement from

13、 the upper supervisor or manager.3.4.Personnel training record and the testing scores should be recorded in the skill training record form.3.5.技能檢定申請Skill testing application3.5.1時間：新進作業人員到職 Time：New employees should propose within three months and the people are on the service should propose every

14、year. 3.5.2 .製造部作業人員須由單位主管負責事前提出，向PQC主管申請檢定通過後， The training for operator of the manufacturing department should be proposed by the department manager. After they pass the test by PQC manager, the manager of PQC should stamp on the training form. . PQC作業人員由PQC主管負責事前提出，向品保單位主管申請檢定通過後，品保

15、單位主管於 The training for operator of PQC should be proposed by PQC manager. After pass the test by QC department manager, QC department manager should stamp on the training form. .考核未達標準者，由主管重新安排教育訓練，於三天內再行補考，超過三次不合格者，調離該站之職務。 People who do not pass the test should be rearranged training by man

16、ager and resit within three days. People who fail three times should leave the job. 3.5.2 The testing record should be recorded in the “personnel qualification test form” for future reference. (Attachment 3) 3.5.2 If went to apply for polynomial skill card should be passed the nape appraisal test.3.

17、6.技能識別卡核發Issue skill-identified card3.6.1 After the operators pass the test, the department should copy a “skill training record” which is sighed by the testing manager and apply for the skill-identified card from HR department. The card will become effect after the stamp of the department manager a

18、nd the QA manager. 3.6.2員進行相關訓練與技能檢定，方可上線工作。調用之人員歸站時，原用人單位須確認人員之技能後，使可上線工作。 Due to the need from production department, operators could borrow temporarily when needed. The department should perform the related skill training and test to allow employees to work on line. When operators return to their

19、 normal job, the department should make sure the operators skill is qualified so they can work on line. 3.6.3 Operators have to reapply the skill test for every year.3.6.4 Due to the need of work, operators who need several skills in different stations should follow the same step as 5-4-3 and apply

20、for several skill-identified card from HR department.3.6.5.需取消。Nonscheduled sampling to production line by QA,If there are failure of audit,the technical card of operator will be cancelled.3.6.6 作業人員須每滿一年進行一次相關站別旳技能培訓，對其技能重新鑑定考核。 Operators have to skills training at the station every year, and reapp

21、ly the skill test. 3.7.技能識別卡樣式Form of the skill-identified card3.7. Temp card: white base with black frame 3.7.2 Skill-identified card differentiate by station color AM站：白底藍框 AM station: white base with blue frame. AB站：白底藍框 AB station: white base with blue frame. 封膠(壓模)站：白底紅框 Mold station: white bas

22、e with red frame. 後測站：白底綠框 Test station: white base with green frame. 晶片切割站：白底橘框 Dicing station: white base with orange frame. QC人員：白底黃框 QC personnel: white base with yellow frame.3.8.人員訓練考核相關文獻需保存三年，以備查核。 The related document of personnel training should be reserved for three years for reference.3.9.教育訓練內容 Training contents:3.9.Production operator : According to the contents made from production manager.3.9.2.The PQC operator : Follow the contents bellow.3.9.1Training of ISO9001/QS9000 requirement.3.9.2Training of ISO 14001 requirements.3.9.3Audit of production