1、 Unit 2a Entertaining a clientUnit 2a Entertaining a clientI. Choosing a restaurantA. Speaking Questions: When you invite your friend to have dinner, where would you choose? If you invite animportant person for a meal, where would you choose? What is your requirement for a good restaurant?Unit 2a En

2、tertaining a clientWords and expressions for reference: 1. What makes my dining experience stand out is 使我的用餐感受與眾不同的是2. enjoy the attractive and relaxing atmosphere 享受充滿魅力、令人放松的情調(diào)3. have a feeling of friendliness and comfort 享受到友好的服務(wù)態(tài)度和舒適程度Unit 2a Entertaining a client4. The classical interior desig

3、n serves as a visual feast 典雅的內(nèi)部裝修就向是一種視覺美餐5. high-quality service 高質(zhì)量的服務(wù) 6. catering to different tastes 滿足不同口味的要求 7. good quality of the foods and beverages 高質(zhì)量的食物和飲料8. value for money 物有所值的服務(wù)Unit 2a Entertaining a clientB. Reading 1Read the customer satisfaction form of Signet House Restaurants (

4、西格奈連鎖酒店)and decide on the three most important criteria for you and give reasons for your choice (p19). Unit 2a Entertaining a client1. 在這個(gè)題目中“酒店”一詞是復(fù)數(shù)形式，Restaurants.而在第一段的第一個(gè)句子中“a Signet House Restaurant”，這里的復(fù)數(shù)指各家連鎖店，單數(shù)是指連鎖店中的一家。所以文章中的這個(gè)酒店的復(fù)數(shù)形式在翻譯的時(shí)候，我們增加了“連鎖”這個(gè)詞，以便區(qū)別出來Unit 2a Entertaining a client

5、2. We are constantly striving to improve the quality of our service.Constant adj. happening all the time or repeatedly E.g. He kept in constant contact with his family while he was in Australia Unit 2a Entertaining a clientIf you strive to do something, you make a great effort to do it or get it.str

6、ive to do sthe.g. I was still striving to be successful (for/after sth) try very hard (to obtain or achieve sth) （為獲得或?qū)崿F(xiàn)某事物）努力, 奮斗e.g. strive for success 力爭獲得 成功 Unit 2a Entertaining a client3. Atmosphere n. feeling in the mind that is created by a group of people or a place; moode.g. The atmosphere

7、 over dinner was warm and friendly. 用餐時(shí)洋溢著熱情友好的氣氛. Unit 2a Entertaining a client4. Attentive adj. adj (to sb/sth) giving attention (to sb/sth), making sure that people have what they need e.g. The hotel staff are friendly and attentive. A good hostess is always attentive to the needs of her guests.

8、好客的女主人能隨時(shí)留心客人的需要. Unit 2a Entertaining a clientReading 2Ss to identify the criteria the customer satisfaction form referred to and what food they would expect this restaurant to serve and what kind of customers this restaurant is suitable for.Unit 2a Entertaining a client1. Covent Garden with the so

9、le objective of serving quality.Sole adj. one and only; single e.g. the sole survivor of the crash The company is the sole supplier in many rural areas.Unit 2a Entertaining a client2. Over the years Poters has continued to evolve gently. Evolve v. to develop gradually e.g. The company has evolved in

10、to a major electronics manufacturer.Their business evolved from a series of mergers.Unit 2a Entertaining a client3. which have enhanced both atmosphere and comfort.Enhance to improve the good quality, value or status of sb/sthe.g. This is an opportunity to enhance the reputation of the companyUnit 2

11、a Entertaining a client4. Porter has two distinctive areas that are normally available for group-dinning.Sth that is distinctive is easy to recognize because it is different from other thingse.g. a distinctive smell/tasteShes got a very distinctive voice. Unit 2a Entertaining a client5. semi- 1). (u

12、sed fairly widely with adjs and ns 與形容詞和名詞連用, 使用很廣) half; partiallye.g. semi-skilled workerssemi-professional 2). happening twice during the period mentionede.g. semi-weekly meetings (= twice a week)Unit 2a Entertaining a client6. Porter is happy to cater for all kinds of different parties. Cater v.

13、 (for sth/sb) provide food and services, esp at social functions 提供飲食及服務(wù)（尤指社交方面）e.g. cater for a party, banquet, etc 為聚會(huì) 宴會(huì)等備辦食物 for sb/sth provide what is needed or desired by sb/sth 由某人某事物提供 迎合e.g. TV must cater for many different tastes. 電視節(jié)目必須迎合各種人的愛好. Unit 2a Entertaining a client7. So when you

14、re next in Covent Garden, call in and see us.Call in = call by to stop and visit someone when you are near the place where they live or worke.g. Could you call in on Mum on your way home?Unit 2a Entertaining a clientII. Making conversation Listening 1 Five people talk about their business trips. Lis

15、ten and decide which of the questions each speaker answers. Match each of the five pieces with one of the questions Unit 2a Entertaining a clientlI have to say我不得不說，這是一個(gè)直接向?qū)Ψ街赋鋈秉c(diǎn)或抱怨的句型。lI got stopped at我是在給卡住了。注意被動(dòng)語態(tài)表示出無奈，并非主動(dòng)停下來。lCustoms是海關(guān) customs office的簡略形式。lwouldnt mind living here for a while.

16、 我愿意在這里住上一陣子。I wouldnt mind doing表示說話者愿意做某事。Unit 2a Entertaining a clientlI thought it was pretty good from our point of view, but I can see that some people might not be happy.我本來認(rèn)為從我們的角度看這非常好，但我知道有些人可能并不滿意lGet through quite a lot 經(jīng)歷了很多l(xiāng)Were a long way from a decision做決定還早lit was a bit too heavy 太油

17、膩了一點(diǎn)Unit 2a Entertaining a clientSuggested answer1. D2. B3. H4. F5. AUnit 2a Entertaining a clientListening 2 Listen to the dialogue carefully and identify the phrases and expressions used by the first speaker to encourage the conversation Unit 2a Entertaining a clientEncouraging conversation We can encourage conversation in the following was: Showing interest/surprise 表示出興趣，驚訝 -Really? -I am surprised to hear that. -Do you? Did you?/Are you?