國(guó)家開(kāi)放大學(xué)專科《商務(wù)英語(yǔ)1》一平臺(tái)機(jī)考真題及答案第二套說(shuō)明：整理于2024年7月；適用于國(guó)家開(kāi)放大學(xué)專科學(xué)員一平臺(tái)期末機(jī)考考試；前5個(gè)題相同則整套相同。第一部分、試題第一大題、交際用語(yǔ)(單選題)本大題共包含5小題,每小題2分,共計(jì)10分。閱讀對(duì)話,從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空白處的最佳選項(xiàng)。1.-Hello.I’dliketobookaroomforthenightsofthe18thand19th.-________.A.Justaminute,please.B.Atyourservice.C.WhatcanIdoforyou?2.-Hehasgotfired.-________.A.Sowhat?B.Iamnotsure.C.Ican’tbelieveit.3.-Wearegoingtohaveadancingpartytonight.Wouldyouliketojoinus?-________.A.Yes,it’sverykindofyou.B.Ofcoursenot.Ihavenoidea.C.No,Ican’t.4.Goodmorning.FarEastLogisticsCompany.ThisisLinHanxue.MayIhelpyou?-________.A.Goodmorning.Nicetomeetyou.B.No,thankyou.C.Goodmorning.ThisisDanielAndersonspeaking.5.-Sorry,Iforgottomailyoutheletter.-________.A.That’sallright.B.Thankyou.C.Youarewelcome.第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題,每小題2分,共計(jì)30分。閱讀句子,從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空白處的最佳選項(xiàng)。1.Itwasnotuntil1938inBritain________thefirstHolidayswithPayActwaspassed.A.thatB.whenC.as2.Ibelieveteamwork________important.A.wasB.isC.are3.Sheisagoodgirl,________?A.isn’titB.amIC.isn’tshe4.Pricesmaychangequicklyifsupplyordemand________.A.changesB.changeC.willchange5.It’safineday________expected.A.whenB.asC.that6.Ihavefinished________yourprojectplan.A.readB.toreadC.reading7.Wecan’tgo________itisraining.A.forB.becauseC.as8.Wehadplentyofmeatbut________salt.A.notafewB.noC.notmany9.Twotelephones________weresenttomeyesterday.A.billsB.changesC.prices10.AfterIreaditin________,Iwilltellyoumyopinion.A.detailB.totalC.sum11.Youcan________itandletusknowyourdecisionlater.A.thinkB.thinkaboutC.thinkout12.Wedon’t________smokinginthelibrary.A.allowB.alterC.alarm13.Thecompanywillemploythemostsuitablepeopleto________.A.attendaninterviewB.joinintheclubC.gotohospital14.Allthedirectorsagreedtoholdapress________forthecompanynextmonth.A.conferenceB.partyC.team15.Accountingcould________toabout7,000yearsago.A.runupB.datebackC.takedown第三大題、閱讀理解(選擇題)(本大題共包含5小題,每小題4分,共計(jì)20分。閱讀短文,從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)正確答案。)1.Thekeytomostbusinesses’successiscustomersatisfaction.Therearetworulesforcustomersatisfaction.Rule1isthatthecustomerisalwaysright.Rule2isifthecustomeriseverwrong,rereadRule1.Thebestwaytosatisfyyourcustomersistoprovidequalityproducts,friendlyservice,accurateinformationandkeepaddingvalueasmuchaspossibletoyourproductsandservices.Givingyourcustomerswhattheyneedandmorethantheyexpectwillleadcustomerstoreturntoyou.Inordertoimproveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.Thenyoutakeactionstomeetyourcustomers.Inthiswayyouwillstaycompetitiveinthesechangingtimes.Rememberyoushoulddoyourbesttokeepyourclientshappyandsatisfied.Thusyourbusinesswillgoontoachievesuccess.It’sassimpleasthat.特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的滾動(dòng)條使5個(gè)試題顯示出來(lái)做答！！[單選題]◆Whatisthekeytobusinesssuccess?A.Customersatisfaction.B.Goodadvertising.C.Investment.[單選題]◆Whattypeofinformationneedstobeprovidedtoyourcustomers?A.Interestinginformation.B.Accurateinformation.C.Simpleinformation.[單選題]◆Whatcancustomersreturntoyou?A.QualityproductsandserviceB.AddedvaluetotheproductsandservicesC.BothAandB[單選題]◆Whydowemakemarketsurveys?A.Toleadcustomerstoreturntous.B.Tokeepcustomershappyandsatisfied.C.Toknowwhatcustomersdemandandtrytomeetthem.[單選題]◆Whathappenswhenyoukeepyourclientshappy?A.Yourbusinessgrowsandimproves.B.Yourbusinessstaysatthesamelevel.C.Yourclientsgotocompetitors.第四大題、閱讀理解(判斷題)(本大題共包含5小題,每小題4分,共計(jì)20分。閱讀短文,判斷句子正誤,正確選“T”,錯(cuò)誤選“F”。)1.Amarketmeansthewaythingsareboughtorsold.Inallmarkets,thefirstimportantthingisthatwehavebuyers.Actually,buyersarethegroupofpeoplewhowanttobuycertaingoodsorservices.Sometimesbuyersonlypurchasesomeassets,tangibleorintangible.Buyersmightbuyquitetangibleassets,likehouses,carsandsoon.However,sometendtopurchaseintangibleones,likeshares,futures,etc.Theothersideofthecoinisthereshouldbeanothergroupofpeoplewhoarewillingtosellthings,includinggoods,servicesandassets.Thesepeoplearesellers.Andmarketsarethesystemthatbridgessomepeople’sdemandsandsomeotherpeople’ssupplies.Orinotherwords,thesystemgetsbuyersandsellersconnected.Thentheymaymakedealsatareasonableprice.Soinmarkets,pricemattersalot.Pricesmaychangequicklyifsupplyordemandchanges.特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的滾動(dòng)條使5個(gè)試題顯示出來(lái)做答！！[判斷題]◆Amarketmeansthewaythingsaresoldonly.A.TB.F[判斷題]◆Actually,buyerswanttobuycertaingoodsorservices.A.TB.F[判斷題]◆Sellersmightbuyquitetangibleassets,likehouses,carsandsoon.A.TB.F[判斷題]◆Marketswillconnectpeople’sdemandsandpeople’ssupplies.A.TB.F[判斷題]◆Priceschangequicklywiththechangesofsupplyanddemands.A.TB.F第五大題、翻譯題(單選題)本大題共包含5小題,每小題4分,共計(jì)20分。閱讀句子,從A、B、C三個(gè)選項(xiàng)中選擇最佳翻譯。1.Ithinkit’spreferableforyoutochangethebrandname.A.我認(rèn)為您最好換一個(gè)商標(biāo)。B.我寧愿讓您換個(gè)商標(biāo)名。C.我考慮您必須取消這個(gè)商標(biāo)名。2.Welookforwardtoyourearlyreply.A.我們渴望您的盡早回復(fù)。B.我們向前看著您的早期回復(fù)。C.我們期盼您的早日回復(fù)。3.HewillleaveforLondonat5tomorrowafternoon.A.他將在明天下午5點(diǎn)前往倫敦。B.他將在明天下午5點(diǎn)離開(kāi)倫敦。C.他將在明天下午5點(diǎn)為了倫敦而離開(kāi)。4.YoumaynothavereceivedthestatementofaccountwesentyouonAugust30showingthebalanceofUS$80,000youowe.A.您可能沒(méi)有收到我在8月30日給您寄送的對(duì)賬單，賬單上顯示您欠款8萬(wàn)美金。B.您可能沒(méi)有收到我在8月30日給您寄送的對(duì)賬單，顯示你的余額為8萬(wàn)美金。C.您可能沒(méi)有收到我在8月30日給您寄送的顯示你的余額為8萬(wàn)美金的對(duì)賬單。5.There-examinationresultsindicatethatone-thirdofthegoodsarenotuptostandard.________A.復(fù)試的結(jié)果表明，有3項(xiàng)好處，這不符合標(biāo)準(zhǔn)。B.復(fù)檢的結(jié)果表明，有1-3個(gè)產(chǎn)品不達(dá)標(biāo)。C.復(fù)檢的結(jié)果表明，1/3的產(chǎn)品不達(dá)標(biāo)。第二部分、試題及答案第一大題、交際用語(yǔ)(單選題)本大題共包含5小題,每小題2分,共計(jì)10分。閱讀對(duì)話,從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空白處的最佳選項(xiàng)。1.-Hello.I’dliketobookaroomforthenightsofthe18thand19th.-________.A.Justaminute,please.B.Atyourservice.C.WhatcanIdoforyou?2.-Hehasgotfired.-________.A.Sowhat?B.Iamnotsure.C.Ican’tbelieveit.3.-Wearegoingtohaveadancingpartytonight.Wouldyouliketojoinus?-________.A.Yes,it’sverykindofyou.B.Ofcoursenot.Ihavenoidea.C.No,Ican’t.4.Goodmorning.FarEastLogisticsCompany.ThisisLinHanxue.MayIhelpyou?-________.A.Goodmorning.Nicetomeetyou.B.No,thankyou.C.Goodmorning.ThisisDanielAndersonspeaking.5.-Sorry,Iforgottomailyoutheletter.-________.A.That’sallright.B.Thankyou.C.Youarewelcome.第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題,每小題2分,共計(jì)30分。閱讀句子,從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)能填入空白處的最佳選項(xiàng)。1.Itwasnotuntil1938inBritain________thefirstHolidayswithPayActwaspassed.A.thatB.whenC.as2.Ibelieveteamwork________important.A.wasB.isC.are3.Sheisagoodgirl,________?A.isn’titB.amIC.isn’tshe4.Pricesmaychangequicklyifsupplyordemand________.A.changesB.changeC.willchange5.It’safineday________expected.A.whenB.asC.that6.Ihavefinished________yourprojectplan.A.readB.toreadC.reading7.Wecan’tgo________itisraining.A.forB.becauseC.as8.Wehadplentyofmeatbut________salt.A.notafewB.noC.notmany9.Twotelephones________weresenttomeyesterday.A.billsB.changesC.prices10.AfterIreaditin________,Iwilltellyoumyopinion.A.detailB.totalC.sum11.Youcan________itandletusknowyourdecisionlater.A.thinkB.thinkaboutC.thinkout12.Wedon’t________smokinginthelibrary.A.allowB.alterC.alarm13.Thecompanywillemploythemostsuitablepeopleto________.A.attendaninterviewB.joinintheclubC.gotohospital14.Allthedirectorsagreedtoholdapress________forthecompanynextmonth.A.conferenceB.partyC.team15.Accountingcould________toabout7,000yearsago.A.runupB.datebackC.takedown第三大題、閱讀理解(選擇題)(本大題共包含5小題,每小題4分,共計(jì)20分。閱讀短文,從A、B、C三個(gè)選項(xiàng)中選擇一個(gè)正確答案。)1.Thekeytomostbusinesses’successiscustomersatisfaction.Therearetworulesforcustomersatisfaction.Rule1isthatthecustomerisalwaysright.Rule2isifthecustomeriseverwrong,rereadRule1.Thebestwaytosatisfyyourcustomersistoprovidequalityproducts,friendlyservice,accurateinformationandkeepaddingvalueasmuchaspossibletoyourproductsandservices.Givingyourcustomerswhattheyneedandmorethantheyexpectwillleadcustomerstoreturntoyou.Inordertoimproveyourservice,youneedtomakemarketsurveyssoastoknowwhatyourcustomersarethinkinganddemanding.Thenyoutakeactionstomeetyourcustomers.Inthiswayyouwillstaycompetitiveinthesechangingtimes.Rememberyoushoulddoyourbesttokeepyourclientshappyandsatisfied.Thusyourbusinesswillgoontoachievesuccess.It’sassimpleasthat.特別提醒：本題共5個(gè)小題，需要拉動(dòng)答題框右邊的滾動(dòng)條使5個(gè)試題顯示出來(lái)做答！！[單選題]◆Whatisthekeytobusinesssuccess?A.Customersatisfaction.B.Goodadvertising.C.Investment.[單選題]◆Whattypeofinformationneedstobeprovidedtoyourcustomers?A.Interestinginformation.B.Accurateinformation.C.Simpleinformation.[單選題]◆Whatcancustomersreturntoyou?A.QualityproductsandserviceB.AddedvaluetotheproductsandservicesC.BothAandB[單選題]◆Whydowemakemarketsurveys?A.Toleadcustomerstoreturntous.B.Tokeepcustomershappyandsatisfied.C.Toknowwhatcustomersdemandandtrytomeetthem.[單選題]◆Whathappenswhenyoukeepyourclientshappy?A.Yourbusinessgrowsandimproves.B.Yourbusinessstaysatthesamelevel.C.Yourclientsgotocompetitors.第四大題、閱讀理解(判斷題)(本大題共包含5小題,每小題4分,共計(jì)20分。閱讀短文,判斷句子正誤,正確選“T”,錯(cuò)誤選“F”。)1.Amarketmeansthewaythingsareboughtorsold.Inallmarkets,thefirstimportantthingisthatwehavebuyers.Actually,buyersarethegroupofpeoplewhowanttobuycertaingoodsorservices.Sometimesbuyersonlypurchasesomeassets,tangibleorintangible.Buyersmightbuyquitetangibleassets,likehouses,carsandsoon.However,sometendtopurchaseintangibleones,likeshares,futures,etc.Theothersideofthecoinisthereshouldbeanothergroupofpeoplewhoarewillingtosellthings,includinggoods,servicesandassets.Thesepeoplearesellers.Andmarketsarethesystemthatbridgessomepeople’sdemandsandsomeotherpeople’ssupplies.Orinotherwords,thesystemgetsbuyersandsellersconnected.Thentheymaymakedealsatareasonableprice.Soinmarkets,pricemattersalot.Pricesmaychangequicklyi