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1、Time and Motion StudyRebecca JohnstonOperations ManagementDr. Foster1Time and Motion Study: DefinedA method created to determine the correct time it takes to complete a certain taskA method to establish the one best way to perform a task2Time and Motion Study: PurposesTo end goofing off and to estab
2、lish what constituted a fair days workTo make sure that the job being evaluated does not include any unnecessary motion by the worker3Time and Motion Study: HistoryFrederick W. Taylor and his followers developed and refined the Time StudyFrank B. Gilbreth and his wife Lillian developed and refined t
3、he Motion StudyHistorically the two studies are discussed individually, today they generally are discussed as one4Time and Motion Study: In your OrganizationHistorically: T&M Studies were used in the manufacturing industry to evolve pay scales with the thought that money was the only motivation for
4、work 5Time and Motion Study: In your Organization contdToday:T&M Studies can be effective for performance evaluationsT&M Studies can be used for planning purposes in order to predict the level of output that may be achievedT&M Studies can be used to uncover problems and create solutionsT&M Studies c
5、an be used for time cost analysis6Time and Motion Study: Objective The objective of the Time and Motion Study is to determine a normal or average time for a job, by using observers to record exactly how much time is being devoted to each task. 7How it Works Step-by-Step1. Establish the standard job
6、method.2. Break down thejob into elements3. Study the job.4. Rate the workers performance8How it Works Step-by-Step contd5. Compute the average time6. Compute the normal time Nt=(t)(RF) orNormal Time=(elemental average time)(rating factor)7. Compute the standard timeST=(Nt)(1+AF) orStandard Time=(No
7、rmal cycle time)(1+Allowance factor)9Time and Motion Study: In ActionHow do medical residents spend their time at the hospital?10In Action contd1. Coders/observers training was the2. Activities were broken down into separate categories, 67 in total3. The exact number of minutes per task were determi
8、ned4. Percentages of time devoted to each task were calculated11In Action contdA total of 13,383 minutes of activities were observed between the 8 residentsResidents were involved in 1,726 coded activitiesThese activities averaged 7.75 minutes each with a standard deviation of 14.5 minutes12Time and
9、 Motion Study: Exercise Elementt (min)RF12.511.1025.291.1534.211.1043.571.05Compute the standard time for this job using an allowance factor of 20 percent. 13SolutionUse the formula (t)(RF)=NtElement 1(.251)(1.10)=.2761Element 2(.529)(1.15)=.6084And so on for element 3 and 4ElementT(min)RFtNt12.511.
10、10.251.276125.291.15.529.608434.211.10.421.463143.571.05.357.3749To get the normal cycle time you sum the Nt values. Here = 1.73 min14SolutionTo compute the standard time use the 20 percent allowance factorNt(1+AF)=ST Here1.73(1+.20)=2.08So the standard time for each element of this job is 2.08 minu
11、tes 15Time and Motion Study: ProblemsObservers are not always competentThose conducting the study are not always proficient in the job being observedThe actions observed are not always reflective of the group as a whole16Time and Motion Study: Problems contdWorkers may not cooperate with a time and
12、motion study:They may resent the study if it is being used to determine the pay scaleWorkers may change the rate at which they workPressure may increase mistakes madeWorkers may alter normal work methods to disrupt the study17ReferencesFerguson, David S., Dont Call it “time and motion study, IIT Sol
13、utions, Norcross. May 1997. Vol. 29, Issue 5. Finkler, Steven A., A Comparison of work-sampling and time-and-motion techniques for studies in health services research, Health Service Research, Chicago. Dec 1993. Vol. 28, Issue 5.Koehler, Kenneth G., Time Cost Analysis, CMA, Hamilton. May 1992. Vol. 66, Issue 4.Russell, Roberta; Taylor, Bernard W., Operations Management, Prentice Hall Inc., Upper Saddle River, NJ. 2000.Stevens, Larry, Time Study Prompts New HR Efficiencies, Personn
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