1、4部 R&D 6 Sigma Introduction1. R&D 6 Sigma 概要2. R&D 6 Sigma的History3. R&D 6 Sigma ProcessSIX SIGMA TASK TEAMR&D 6 Sigma 概要R&D 6是將顧客需求定量化從中選定CTQ, 對于所選定的CTQ，考慮工程能力設定Tolerance在開發階段設計完成圖達到6水平的統計 Tool. R & D 6的定義R & D 6的目標開發業務量產6 Sigma 在產品的開發階段上 定量化顧客的Needs 選定CTQ, 對于選定的CTQ， 進行工序能力分析 賦予合理的公差 設計完成圖達到6水準 R &

2、 D 6 技法設計完成圖達到6水準3.4 ppm主要 Tool QFD,FMEA DOE(Design of Experiments) Tolerance Analysis* CTQ(Critical to Quality) :滿足顧客的品質的特定值* QFD(Quality Function Deployment) :品質功能展開* FMEA(Failure Modes & Effects Analysis) :對于故障Mode的影響度分析R&D 6Transaction 6Manufacturing 6 4 -1/4*DMAIC : Define,Measure,Analyze,Impro

3、ve,Control DMADV : Define,Measure,Analyze,Design,Verification DfSS:Design for Six Sigma. DFM:Design for ManufacturingR&D 6 Sigma的HistoryMotorola(1987)GEASix Sigma(MAIC)(Mikel Harry外 1名)“Six Sigma Academy”Six Sigma(DMAIC)(1995)MADDfSS(DMADV)(1997/1)NPI(New Product Introduction)DFMLGEHome ApplianceMfg

4、 Six Sigma(1996)R&D Six Sigma(1997/9)Allied Signal1987年從Motorola開始的6 Sigma運動，到GE以后 對于現存問題改善活動的DMAIC Process和所預測的不良，成為事前預防活動 DfSS Process，擴散到全世界. 4 -2/4R&D 6 Sigma ProcessBusiness System(Product, Part, Process, People)SelectDefineNew?MeasureAnalyzeRe-Design?Re-DesignVerifyImproveControlDesignOptimize

5、SustainYesNoYesNo企劃W/SE/SPilot/PPMPDDOV*DMADVDMAICD(1)DOVDM, A. DVAnything, Anywhere, Anytime* DDOV is usually named as IDOV. I means Identify.新產品Modify單純改善 4 -3/4R&D 6 Sigma ProcessLGEs R&D 6 Sigma Process is IDOV(Identify, Design, Optimize, Verify)30 40 InputsAll XsCTQ ScreeningFoundCritical XsCri

6、tical XsOptimizationControllingCritical XsOptimized Product Customer ImpactCTQ FunnelProcess &Tool VOC, Field Data, Regulation QFD Performed Product & Process FMEA Subsystem Modeling CTQ Scorecard Parameter Design Measurement System Analysis Design of Experiment Robust Design through Taguchi Design for Manufacturing Tolerance Design Response Surface Method Monte-Carlo Simulation Fix Parts & Manufacturing Spec Reliability Analysis Statistical Process Control Control Pl