《ManagementInformationSystem》課程教學大綱（理論課程）一、課程基本信息課程號0423D14003開課單位管理學院課程名稱（中文）管理信息系統（英文）ManagementInformationSystem課程性質必修考核類型考試課程學分3課程學時51課程類別學科基礎課程（學科核心課）先修課程計算機應用基礎，數據庫原理與應用、管理學原理適用專業（類）人力資源管理（合）二、課程描述及目標（一）課程簡介Theaimofthismoduleisgivestudentstheknowledgeandskillstobeabletoreviewandunderstandtheorganizationalandtechnicalaspectsofinformationsystems.Themodulewillalsocovertheroleofinformationsystemsinmanagingorganizationalknowledgeandenhancingmarketdecisionmakingforthedigitalfirm,andlooksatthedesigningoforganizationsusinginformationsystems.（二）教學目標Throughthiscourse,studentswilllearnhowtouseinformationtechnologytosolvemanagementproblems,andintegrateinformationtechnologyintotheinnovationofbusinessmodels,productsandservices.Studentswillhaveacomprehensiveunderstandingofthefieldofmanagementinformationsystems,especiallyfromtheperspectiveofmanagement,includingtheapplicationofinformationsystemstosolvemanagementproblems,businessmodel,productandserviceinnovationbasedoninformationtechnology,andmanagementoftheconstructionandoperationofvariousinformationsystems.TobuildupthemindsetandthinkingmethodologyonmodernIT/IS.課程目標1：Becomeknowledgeableininformationtechnologyandinformationsystemsfromvarietiesofperspectives.課程目標2：Comprehendtheconcept,technologyelementsandpotentialofmodernIT,enterprisesystemsandcommonutilizableinformationsystemsinanorganization.課程目標3：ComprehendthefundamentalandpowerfulconceptofIT-enabledinnovation,theapproachestoproductinnovationandprocessinnovation,andthestagesofIT-enabledinnovationimplementation.課程目標4：UnderstandwhysomefirmsarebetterabletoconverttheirITinvestmentsintobusinessvalue.UnderstandthedifficultiesandrisksofITimplementation.TogainabetterunderstandingofITmanagementinanyorganization.三、課程目標對畢業要求的支撐關系畢業要求指標點課程目標權重1-2：專業性知識課程目標10.12-1：知識獲取能力課程目標3課程目標40.12-2：知識應用能力課程目標3課程目標40.22-3：創新創業能力課程目標40.22-4：適應新環境的能力課程目標20.23-2：專業素質課程目標3課程目標40.13-3：人文素質課程目標3課程目標40.1四、教學方式與方法Thecoursemainlyadoptsthemethodsoflecture,caseanalysis,videoteachingandgroupdiscussion.五、教學重點與難點（一）教學重點Thekeypointofthiscourseisthatstudentscanapplywhattheyhavelearned.Theyshouldnotonlyunderstandthebasicconcepts,methodsandtechniquesofmanagementinformationsystem,butalsoeffectivelyuseittosolveproblemsinorganizationalmanagementandimprovethemanagementlevelandcompetitivenessoftheorganization.（二）教學難點Thedifficultyofthiscourseistofullyunderstandthestrategyofmanagementinformationsystem,theinfluenceofinformationsystemonorganizationandtheinfluenceoforganizationoninformationsystem;todefineanddescribetherelationshipbetweenbusinessprocess,businessprocessandinformationsystem;toevaluatetheroleofinformationsystemservingdifferentmanagementlevelsandtoanalyzetheseinformationsystems.Itcananalyzehowenterpriseinformationsystemsimproveorganizationalperformanceandhoworganizationsuseinformationsystemstoachievecompetitiveadvantage.六、教學內容、基本要求與學時分配序號教學內容基本要求學時教學方式對應課程目標1Chapter1InformationSystemsinGlobalBusinessToday1-1Howareinformationsystemstransformingbusinessandwhyaretheysoessentialforrunningandmanagingabusinesstoday?1-2Whatisaninformationsystem?Howdoesitwork?Whatareitsmanagement,organization,andtechnologycomponents?Whyarecomplementaryassetsessentialforensuringthatinformationsystemsprovidegenuinevaluefororganizations?1-3Whatacademicdisciplinesareusedtostudyinformationsystemsandhowdoeseachcontributetoanunderstandingofinformationsystems?3課堂講授、互動交流、案例說明等。課程目標12Chapter2GlobalE-BusinessandCollaboration2-1Whatarebusinessprocesses?Howaretheyrelatedtoinformationsystems?2-2Howdosystemsservethedifferentmanagementgroupsinabusiness,andhowdosystemsthatlinktheenterpriseimproveorganizationalperformance?2-3Whyaresystemsforcollaborationandsocialbusinesssoimportant,andwhattechnologiesdotheyuse?2-4Whatistheroleoftheinformationsystemsfunctioninabusiness?3課堂講授、互動交流、案例說明等。課程目標23Chapter9AchievingOperationalExcellenceandCustomerIntimacy:EnterpriseApplications9-1Howdoenterprisesystemshelpbusinessesachieveoperationalexcellence?9-2Howdosupplychainmanagementsystemscoordinateplanning,production,andlogisticswithsuppliers?9-3Howdocustomerrelationshipmanagementsystemshelpfirmsachievecustomerintimacy?9-4Whatarethechallengesthatenterpriseapplicationspose,andhowareenterpriseapplicationstakingadvantageofnewtechnologies?6課堂講授、互動交流、案例說明等。課程目標34Chapter3InformationSystems,Organizations,andStrategy3-1Whichfeaturesoforganizationsdomanagersneedtoknowabouttobuildanduseinformationsystemssuccessfully?3-2Whatistheimpactofinformationsystemsonorganizations?3-3HowdoPorter’scompetitiveforcesmodel,thevaluechainmodel,synergies,corecompetencies,andnetworkeconomicshelpcompaniesdevelopcompetitivestrategiesusinginformationsystems?3-4Whatarethechallengesposedbystrategicinformationsystems,andhowshouldtheybeaddressed?3課堂講授、互動交流、案例說明等。課程目標2序號教學內容基本要求學時教學方式對應課程目標5Chapter4EthicalandSocialIssuesinInformationSystems4-1Whatethical,social,andpoliticalissuesareraisedbyinformationsystems?4-2Whatspecificprinciplesforconductcanbeusedtoguideethicaldecisions?4-3WhydocontemporaryinformationsystemstechnologyandtheInternetposechallengestotheprotectionofindividualprivacyandintellectualproperty?4-4Howhaveinformationsystemsaffectedlawsforestablishingaccountability,liability,andthequalityofeverydaylife?3課堂講授、互動交流、案例說明等。課程目標26Chapter5ITInfrastructureandEmergingTechnologies5-1WhatisITinfrastructure,andwhatarethestagesanddriversofITinfrastructureevolution?5-2WhatarethecomponentsofITinfrastructure?5-3Whatarethecurrenttrendsincomputerhardwareplatforms?5-4Whatarethecurrentcomputersoftwareplatformsandtrends?5-5WhatarethechallengesofmanagingITinfrastructureandmanagementsolutions?3課堂講授、互動交流、案例說明等。課程目標27Chapter6FoundationsofBusinessIntelligence:DatabaseandInformationManagement6-1Whataretheproblemsofmanagingdataresourcesinatraditionalfileenvironment?6-2Whatarethemajorcapabilitiesofdatabasemanagementsystems(DBMS),andwhyisarelationalDBMSsopowerful?6-3Whataretheprincipaltoolsandtechnologiesforaccessinginformationfromdatabasestoimprovebusinessperformanceanddecisionmaking?6-4Whyareinformationpolicy,dataadministration,anddataqualityassuranceessentialformanagingthefirm’sdataresources?3課堂講授、互動交流、案例說明等。課程目標28Chapter7Telecommunications,theInternet,andWirelessTechnology7-1Whataretheprincipalcomponentsoftelecommunicationsnetworksandkeynetworkingtechnologies?7-2Whatarethedifferenttypesofnetworks?7-3HowdotheInternetandInternettechnologywork,andhowdotheysupportcommunicationande-business?7-4Whataretheprincipaltechnologiesandstandardsforwirelessnetworking,communication,andInternetaccess?6課堂講授、互動交流、案例說明等。課程目標29Chapter8SecuringInformationSystems8-1Whyareinformationsystemsvulnerabletodestruction,error,andabuse?8-2Whatisthebusinessvalueofsecurityandcontrol?8-3Whatarethecomponentsofanorganizationalframeworkforsecurityandcontrol?8-4Whatarethemostimportanttoolsandtechnologiesforsafeguardinginformationresources?3課堂講授、互動交流、案例說明等。課程目標2序號教學內容基本要求學時教學方式對應課程目標10Chapter10E-Commerce:DigitalMarkets,DigitalGoods10-1Whataretheuniquefeaturesofe-commerce,digitalmarkets,anddigitalgoods?10-2Whataretheprincipale-commercebusinessandrevenuemodels?10-3Howhase-commercetransformedmarketing?10-4Howhase-commerceaffectedbusiness-to-businesstransactions?10-5Whatistheroleofm-commerceinbusiness,andwhatarethemostimportantm-commerceapplications?10-6Whatissuesmustbeaddressedwhenbuildingane-commercepresence?6課堂講授、互動交流、案例說明等。課程目標311Chapter11ManagingKnowledge11-1Whatistheroleofknowledgemanagementsystemsinbusiness?11-2Whattypesofsystemsareusedforenterprise-wideknowledgemanagement,andhowdotheyprovidevalueforbusinesses?11-3Whatarethemajortypesofknowledgeworksystems,andhowdotheyprovidevalueforfirms?11-4Whatarethebusinessbenefitsofusingintelligenttechniquesforknowledgemanagement?3課堂講授、互動交流、案例說明等。課程目標312Chapter12EnhancingDecisionMaking12-1Whatarethedifferenttypesofdecisions,andhowdoesthedecision-makingprocesswork?12-2Howdoinformationsystemssupporttheactivitiesofmanagersandmanagementdecisionmaking?12-3Howdobusinessintelligenceandbusinessanalyticssupportdecisionmaking?12-4Howdodifferentdecision-makingconstituenciesinanorganizationusebusinessintelligence,andwhatistheroleofinformationsystemsinhelpingpeopleworkinginagroupmakedecisionsmoreefficiently?3課堂講授、互動交流、案例說明等。課程目標313Chapter13BuildingInformationSystems13-1Howdoesbuildingnewsystemsproduceorganizationalchange?13-2Whatarethecoreactivitiesinthesystemsdevelopmentprocess?13-3Whataretheprincipalmethodologiesformodelinganddesigningsystems?13-4Whatarealternativemethodsforbuildinginformationsystems?13-5Whatarenewapproachesforsystembuildinginthedigitalfirmera?3課堂講授、互動交流、案例說明等。課程目標414Chapter14ManagingProjects14-1Whataretheobjectivesofprojectmanagement,andwhyisitsoessentialindevelopinginformationsystems?14-2Wha