Userexperiencedesign智慧樹知到期末考試答案+章節答案2024年浙江大學“Environment”asoneofthekeyelementofservicedesigncouldbedigitalorintangibletoprovidethecontentneededtocompleteservicebahaviors.()

答案:對Tacitknowledgeisanintangibleknowledgethatcanbefoundinbooks,documents,manuals,manuals,andothercarriers.()

答案:錯Pleasantexperiencescanpromotepeople'sloyaltytoconsumption,whichinturncanleadtobusiness.()

答案:對Rolesplayanimportantroleintheservicedesignprocess.Onlythroughtheperformanceofservicedesigncantheproblemsintheservicedesignprocessbediscovered.()

答案:對Intheprocessofdevelopmentanddesign,itisunnecessarytoincorporateuserresearchintothescopeofdesignresearchbasedonuser-centeredthinking,whilepayingattentiontomarketresearchanduserresearch.()

答案:錯IntelligencereferstothespecialformoftheAmIdigitalenvironmentdisplayingitsintelligence,suchasbeingabletoidentifytheownerofthehouse,self-learningofhumanbehavior,predictinghumanintentionsandjudgingappropriateresponses.()

答案:錯ThementalmodelwasproposedbyScottishpsychologistKJWCraikin1945.().

答案:錯Usersdon'tcarewhattechnologyyouuseandthestructurebehindtheproductorsystem.().

答案:對Futuretaskswillbemorecomplex,moredifficult,andsmarter,requiringaseriesofoperationsandcalculationstocomplete.Amongthem,computerswillberequiredtobemoreintelligenttoreducehumanmemoryandoperations.()

答案:錯Ergonomicsisasciencethatstudiestheinteractionbetweenpeopleandothercomponentsinthesystem,andusesitstheory,principles,data,andmethodstodesigntooptimizetherelationshipbetweensystemergonomicsandhumanhealthandhappiness.()

答案:對Feelingisthefirststepofproductuserexperiencedesign.()

答案:對Mappingscanbereallycomplicatedwithcomputers,astheycanremapthingsinaninstant,givingverystrangepowerfulmodesthatcanselecteverythingordeleteeverything.()

答案:對Focusgroupscanhelpidentifyandprioritizeproductcharacteristicslaterinproductdevelopment.()

答案:對UserExperiencereferstothepsychologicalfeelingsestablishedbyuserswhenusingproductsorenjoyingservices,andinvolvesallaspectsoftheinteractionbetweenpeopleandproducts,programsorsystems.()

答案:對Doesthecolorbluerepresentsprofessional?()

答案:對Designisacreativeactivitywhosepurposeistocomprehensivelyconsiderandimprovethequalityofgoodsonly，throughoutthelifecycle.()

答案:錯Themotivationofubiquitousinterfacesistoconnectusersandthereadworlds.()

答案:對ParticipatoryDesignDevelopedinScandinaviainthe1970sand1980s.()

答案:對Innetworkenvironment,productdesignandservicedesignareeasyfordesignerstodistinguish.()

答案:錯Theadvantageofstandardizationisthatnomatterhowmuchrandomnessexistsinthesystembeingstandardized,aslongastheuserlearns,hecanknowhowtooperate.()

答案:對Whatarethedimensionsofuserexperiencedesign?()

答案:Product;User;EnvironmentWhichofthefollowingisadefectofthepaperquestionnaire?()

答案:Costly;AnalysisandstatisticalresultsarecumbersomeWhatarethetwokindsofmetaphor?()

答案:Symbolicmetaphor;BehavioralmetaphorTherearemanykindsofhuman-machineadaptationrelations，including：().

答案:adaptationofintentionandbehavior;adaptationofbehaviorandexecutioneffect;adaptationofdisplayandcontrol;adaptationofperceivedstateandsystemstateWhichofthefollowingoptionsareincludedinindustrialdesign().

答案:Ergonomics;Productdesign;ArchitecturedesignDesigningservicesisamultidisciplinarysystematicsolution,servicedesignmainlyincludes:()

答案:Designandart;Management;Psychology;UserresearchWhataHuman-machinesystemconsistsof?(Human,machineandenvironment?()

答案:Human;Environment;MachineWhatisthevisualflowwhenpeoplebrowsethecontentsintheinterface?()

答案:Lefttoright;ToptobottomFromtheperspectiveoftheprocessofexperience,whichtwoproblemmustbeclarifiedbeforeevaluatinguserexperience?()

答案:Subjectoftheevaluation;EvaluationobjectWhatmainaspectscanbeusedtodistinguishtheformsofevaluation?()

答案:Distinguishfromtheevaluationprocess;Distinguishfromthenatureofevaluation;DifferentiatedfromthemainbodyofdesignevaluationWhatbelongstosensorydemands?()

答案:Hearing;Tactile;OlfactoryThecoreideaofiterativedevelopmentcanbesummarizedintothreephases:()

答案:research;creation;definitionWhatshouldwedoinpre-focusgrouppreparation?()

答案:Planning;Definethescale;writeanoutlineThedetailedprocessis:___,___,___,technicaltransformationofmentalmodel,taskmodelestablishment,designanalysis,productexpression,designtesting,andmentalmodelanddesignmatch.().

答案:knowledgeextraction.;mentalmodelconstruction.;knowledgeexpression.Whatarecontextinformation?()

答案:Surroundings;Background;Environment;CircumstancesFromtheperspectiveofparticipantselection,userexperiencecanalsobedividedintowhichtwocategories?()

答案:User-basedevaluationandExpert-basedevaluationTheArtsandCraftsmovementoriginatedinwhichcountry?()

答案:EnglandWhichoneisthemostintuitivedevicetoselectobjectsonthePC?()

答案:MouseWhichoptionisnotthecategoryofusabilityassessment?()

答案:UsabilityinterviewWhenwedesigningaservice,whichelementisthemostimportant?()

答案:InteractionWhichofthefollowingcorrespondstothegroupinterviews()

答案:individualinterviewsInformationArchitecture’scoreideasare______().

答案:"makeinformationaccessible"and"makeinformationunderstandable."Informationstructureusuallydoesnotincludewhichofthefollowing:____().

答案:VisualdesignWhichofthefollowingisnotanelementinCognitiveStructureTriangle()

答案:SceneFortheinteractivesystemoftheenvironment,themanualprototypemodeloftheproductisinadequate,and_____ismoresuitable.().

答案:thescenarioprototypeWhoproposedtheconceptofubiquitousinterfaces?()

答案:MarkWeiserUserexperiencetestingmainlyuses_____________methodstostudytheuser’sphysiological,psychological,andbehavioralrelatedtoindicators.()

答案:qualitativeandquantitativeAworkmodelisaseriesoftasksperformedbywho?()

答案:AuserWhatisthebookproposedbyGarret,J.J.thatthefiveelementsofuserexperienceshouldbedividedintofivelevelsfromabstracttospecific?()

答案:TheelementsofUserExperienceWhatisthemostexplicitsymbolintheinteractionforacomputersystem?()

答案:IconsWhatisnotthecategorieofcontext-awareness?()

答案:Context-aware/awarenessoriginatedasatermfromubiquitouscomputingorpervasivecomputingwhichsoughttodealwithlinkingchangesintheenvironmentwithcomputersystems.Whichofthefollowingusercharacteristicswouldnotbeconsideredbeforedesigning()

答案:NameWhichoptionshouldnotbeconsideredinthedesignguidelines?()

答案:Prospectofproductcommercialvalue____isthemostimportantandcomplexstageintheproductdesignprocess,anditisalsothestagemostrestrictedbythedesigner'screativeinspiration.().

答案:TheconceptdesignWhatcontentbelowcorrespondstothebehaviorexperience?()

答案:CustomerinnerfeelingandemotioncreationInordertogainpublicconfidence,ubiquitousintelligenceneedstogiveprioritytoriskmanagement,datapredictionandsystemreliability.()

答案:錯Inwhichaspectsinfollowingoptions,willubiquitousintelligenceneedtoworkhard,togainpublic'strustandconfidenceinthefu對?()

答案:Security;Privacyprotection;Emphasisonaccuracy;Reliability“Servingforpeople”isourgoalof?()

答案:CoresocialistvaluesChoosetechnologyexamplesthatteacherusedontheclass：()

答案:Ubiquitouscomputing;Environmentalintelligence;InternetofthingsWhichoptionwouldscienceandtechnologybeabletoempathizewithinthefu對society?()

答案:Valuesystemofhumancivilization;Human’sperceptionability;Human’sthinkingabilityServicedesignisanemergingresearchfield.Researchersanddesignershavealreadycompletedthewholeprocessofservicedesign.()

答案:錯Whichelementplaysanimportantroleintheservicedesignprocess(mentionedinservicedesignprototype)?()

答案:RolesTraditionaldesignfocusesontherelationshipbetweenusersandcustomers,whileservicedesignconsidersmoretouchpoints.()

答案:錯Inthewholeprocess,whatarethekeyelementsofservicedesign?()

答案:Environment;People;ObjectsNearlyhowmanyyearsdiditspendfromdesign2.0erato3.0era?()

答案:70yearsUserexperienceevaluationcanberoughlydividedintowhichtwocategories?()

答案:SummaryevaluationandFormativeevaluationWhichindicatorsaretheimportantbasisforevaluatingusability?()

答案:Efficiencyofaparticularproduct;Usersubjectivesatisfaction;EffectivenessofaparticularproductTheplaceusersseemaynotbewhattheythink.Therefore,ingeneral,whenperformingeyemovementevaluation,itcanalsobeusedincombinationwithothermethods,suchasspokenlanguageanalysis,tofullyunderstandtheuser'sthoughtsandactions.()

答案:對Generallyspeaking,prototypemethodscanbedividedintothreetypes,whichoneisnottheoneofthem?()

答案:DiminishingPrototypingThesummaryevaluationsusuallyuseopenmethods,andthephasedevaluationsmostlyusemorestringentquantitativeevaluations.()

答案:錯Whichdesignstageshouldinviteuserstoevaluatetheuserexperiencesatisfactionoftheproduct?()

答案:DesigntestingMobilephoneinterfacecanbedividedintothreetypes:logicaluserinterface,physicaluserinterfaceandgraphicaluserinterface()

答案:對Userinterfaceisaninterdisciplinaryresearchfieldof().

答案:Psychology;Computerscience;Designart;CognitivescienceAgooduserinterfaceshouldimproveinteractionefficiency.()

答案:對Whatkindofdesignisasystemdesignmethodthatusescontextasthecore().

答案:Context-baseddesignWhatmethodscanbeusedtoclassifycontent?().

答案:CardClassification&FacetedClassification.Whichofthefollowingtwosituationsbelongtoprototypetesting?().

答案:Testthesoftwareanddeviceprototypesinthelaboratoryenvironment;Invitetargetusers,setupasimulatedscenariofortheparticipantstooperateandevaluatetheuserexperienceAsaninformationdesigner,whichofthefollowingqualitiesshouldbepossessed___.().

答案:Familiarwiththecommunicationcharacteristicsandrelationshipofvisualinformationelements.;Theabilitytocreatepic對sandtext,staticanddynamicinformationexpressions,simplifiestask-relatedactivities.;Innovativeandsystematicthinking.Informationarchitec對hasdifferentmeaningsfordifferentgroupsofpeople.().

答案:對80-90%oftheproductlifecyclecostisdeterminedbytheearliest()ofthedesignstage.().

答案:10-20%Foruserexperienceandproductinnovationdesign,whatrunsthroughtheentireprocess()

答案:product-centricityWithobject-orientedtasks,designerscanidentifythemainaspectsofthoseproblemsandignorenecessaryproblems.（錯）

答案:錯Whatarethespecificoperationsofusertaskmodel()

答案:Whatarethesteps?;Studytheuser'sspecificoperationprocess,includinghowdoestheuserstarttheoperation?;Howtosolveproblems?;Whatproblems?Whichstagescanbedividedwhenitcomestothemodelandprocessoftaskanalysis?()

答案:research;requirementsdefinition;modeling;frameworkdefinitionandoptimizationwhatarethetaskassessmentofusertaskmodel()

答案:Isthereanywaytocorrecttheoperationerror?;Bywhatmethod?Howaboutsatisfaction;Whatsetbacks?;Studyusersreviewandevaluateactionsaftercompletingtasks?Usershavetheirownuniqueknowledge,includingexplicitknowledgeandimplicitknowledge,including4W1H.()

答案:對WhichofthefollowingisNOTbelongtodesignknowledge？（）

答案:TheimpressionofproductStorytellingisoneoftheoldestandmosteffectivewaystoexperience.()

答案:對Ingeneral,thetwobroadcategoriesofuserresearchmethodsare()

答案:QualitativeAnalysis;QuantitativeAnalysisThemostimportantstepincreatingauserroleisstorytelling.()

答案:錯Tobalancetherelationshipbetweenusersandenterprises,itisnecessarytofindasystematicmethodtointegratetheprocessoffindingproblemsandfindingsolutions,focusingonindividualfactorswithoutlosingthebigpic.(對)

答案:對Whatdoestacitknowledgeoccupythemajority?()

答案:t