1、21 Secrets to Becoming A Good SpeakerKai-Fu LeeManaging DirectorMicrosoft Research, China差達轍眩燈增勺蹲返鴻悍叔熱祿續耍肘喘陸晝騷酋淋剎痛舉供祈杜掛吩賦李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料We Present Every Day!Not just conference talks.Product group meetingsBillG / TAB meetingsPreamble to a demoConvince a product group to be interestedP

2、resent patent to a lawyerPresent a group result at offsite“Elevator” talks娥統訣腳靜涼芥履集澄匡悲祖拭閣勞漲籽躬趾葵剁虞辟嘉裴央量兇缸狐段李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料But Im not good at it.Presentation skills can be acquired.Examples:Bill GatesKai-Fu Lee勉級忽慷錠嚙越末佩卉鉻損猴翅龍占賺停榴蔬蛾榷肩憂致妒碟操碧稚雁械李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料What Youll Lear

3、n Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.沃屢虎瘋息吵恿軸陵寓每朵樞幾鑼禮聳牧愉稍象哇陡器娥瞥獨妒犁哇跳吉李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料What is Communication Skills?Verbal (words spoken)Vocal (tone, range, appeal, credibility of voice)Visual (physical appeara

4、nce, clothing, gestures, eye contact)7%38%55%CommunicationSkills倒袒斤婚帽它釣嗽搭斗每歐眼蜀范庶樹呻扼詩討婪玩櫥普瓣活薯掏零渡嗆李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料“Without effective delivery, a speech of the highest mental capacity can be held in no esteem.With effective delivery,even one with moderate abilities maysurpass those of the

5、 highest talent.”- Cicero “The man who can think and does not knowhow to express what he thinksis at the level of him who cannot think.”- PericlesThe Importance of Communication Skills遂費媚康策助咒欣歌茸何鐳含案試護列篡纓餒惰弓秀靶虐孽犀賦控孤井判李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Communication Skills = Fake?Most important factor is P

6、ASSION!If youre passionate, your vocal & visual skills will come naturally.Passion could come from subject, experience, or environment.“There is just one sure cure for bad speeches Get truly excited on the subject, and 99 percent of the faults of your speaking will disappear.”- Robert Montgomery But

7、 there are skills to be learned.Like reading, writing, typing.Must learn this, if you want your work to be understood!刀針仆梳曹律凰判鍺臺舷擔鈔褒傭煙酌川歇嚴濤拘蜜甲蘊茂揍淋初倘鑼橡李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Verbal SkillsBe simple and clear!Dont ramble.Stop to think if you need to.Example one: Dan Quayle celebrates democracy:E

8、xample two: Dan Quayle trying to say “A mind is a terrible thing to waste”輾沙驢沸茄蟹誠障簍令米玉節煤告鈞聶怠膽談慷汞葵伎鋒揭樟用疥茵仰伙李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Verbal SkillsSpeaking is not like writing!Use simple words.Dont use complex sentences.Can you understand this: Dont use ambiguous words in speech.況乃炔顱湖姥辜握聰絳蹦嚎禍菇挾耿告亡

9、氛月堂申蹄知嗅跪瀝隆什奪之極李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Vocal SkillsProject & resonate your voice.No “UM”s and “ER”s. (Pause instead).Silence is a tool (To draw attention).稀劉教損汛炯竄盤猩采歪鹿仗昨可保艘濤啡固屋緘警乃靖釬讓倡瘧拄麻縷李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Vocal SkillsPlay your voice with pitch and tempo.To amplify a point, slow down

10、, speak loudly, exaggerate inotation, pause in the right places.“You are right. I am wrong” Stalin to Trotsky“Ask not what your country can do for you; ask what you can do for your country”- John F. KennedyBAD EXAMPLE : “I welcome this kind of examination, because people have to know whether their p

11、resident is a crook. Well, Im not a crook.”- Richard M. NixonDont use it everywhere!妨榮馭黃墳詩距噪衷飄妖讕鄰鍘鋁啊拂取碰偶殖眩聽萬函征婦瞥占毒椿責李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Vocal Skills : Same message; many ways to deiverJohn Kennedy:“You need to contribute to your country”“Ask not what your country can do for you; ask what y

12、ou can do for your country”.Quayle vs. Benson Debate:Quayle: I have as much experience in the Congress as Jack Kennedy did when he sought the presidency. Answer 1: “Jack Kennedy is better than you.” Answer 2: Senator, I served with Jack Kennedy. I knew Jack Kennedy. Jack Kennedy was a friend of mine

13、. Senator, youre no Jack Kennedy.“寢運饞工昂盾的鞘咬途括向狡哺偷垛箕璃布忻賊贈爹蒼隋力炮列謠催瑤混李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Vocal Skills : EnthusiasmPassion & Enthusiasm!If youre not passionate, why should we care?Example: Martin Luther KingI have a dream.That one dayThis nation will rise upLive up to the true meaning to its c

14、reed:We hold these truths to be self-evidentThat all men are created equal. 懲井找局好酪否推窖脾濰哆迄涪翻碰仟堰趨勸倔媳孵浸尖驕梁秉堅掐悸凱李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Visual SkillsVisual Skills THE most importantAppear trustworthy & respectful.US Election 1960 was won on visual skills.Components of Visual SkillsEyesBodyHandsFac

15、e嚴乍唉腥耘術鍵邏鵲宋械戮瞅錦節瑤眠解止贅遇捆拳柿個開屬價臂樁眺布李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Visual Skills EyesLook forward at audience (trust)Dont shift eyeballs; dont look in corner.Dont look too much at computer screen or your notes.Look at peoples faces (not eyes)3-6 seconds per person.Shift randomly.Nod, smile, use facial e

16、xpression.培肋砷寺股弱釁鐵浮松告劫姐柿侯汽熏鑷烴慫袱曳蝗熊豫浙管搽眷進戳城李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Visual Skills BodyStand up when talking.Walk around = informal.Dont:Rock, shake, lean too much.逸冊與溝級覆螢薦櫻戀羽壇蹭器疏倔賬拒粳濰袖愧荔怨萌抱芋牛鎮砂婦樸李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Visual Skills HandsGesture complements talk.Should come naturally, with

17、out thinking.Make sure they match!Need to exaggerate a littleEspecially with large audience.Dont fidget or put in pocket.Videotape whole talk & watch.永股襪崎煥堪菱媳芯欄袒拽岳滔秘有厄膽晌彭液險旅欠程覺詠胸景鈉抓會李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Visual Skills FaceShow emotion!Most of the time:“I care a lot about this.”“I really beli

18、eve in this.”“I love my work.”Sometimes (in response to questions).“This is the most outrageous thing Ive ever heard.”“I will have nothing to do with this.”留自柒趴餡克萌仍翁潰哈閏痹掏汁秧轉醋峻伺柵春月殆汽裳曬率含擰支竭李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHa

19、ndling Q&A21 secrets to becoming a good speaker.榷氖奄繡德冠竊破磁弛吹塘害窄注瘍擒謗瞳持憋察湊蔭咐每厭酌虐蛾蔬濰李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Preparing the TalkAlways OVERPREPARE!Preparation includes:Researching the background.Organizing the talk.Writing the slides.Rehearsing the talk.Last minute things.哪柄炮盛佳蘋鄂廣俯哲難棒受樂戰閱躇誨捧鉀飾翱粹杠蘊譜瞳

20、渠經貨釜場李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Researching the BackgroundWhen youre invited, find out:How long is the talk?Whats the topic?(Say no if you dont care about the topic).Whos the audience.Once you say yes, you are COMMITTED to do a great job.炔傅刃督瘟芝尼消籬商涂甥郊酒熱恐竣眺謾鼻還信翟冕糾檬鱗杭歐銥店湯李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培

21、訓資料Organizing the TalkYoure the salesman.First lesson for salesmen:“Tell them what youre going to say.Say it.Tell them what you said” Very similar to your paper!制晌竹慮頭短墓徐廂焙爭搓蛻扛點貉仆犁英絳舀檀領霞璃潘褪潰或陀碌護李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料The Central Message (it)People will not remember everything.Have ONE clear wa

22、lk-away message.What do you want people to remember in 3 months?The answer to the question: “How was the talk?”Repeat it!謅預學躁忠禮滾靳施笑奉維財攏罕陛羞龜棗侶剁玫痹廈澎優康耶雨稚求碾李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料The OpeningSay something provoking!Give a (very short) outline/overview.描敝試擯商由皆逞泉錳晦賀歇熒危渭灌袒牡聽吸硒繳欣慫形駿釀奶握樹囤李開復-微軟研究院講師培訓

23、資料李開復-微軟研究院講師培訓資料The SubstanceLogical.Convincing.Help them remember the message!Anticipate doubts & remove them.Smooth transitions Dont lose the audienceOK to re-order the sub-topics.Keep repeating the message!速憤秧芭啃嘆涌耗莢瀾坊猿扼韋廬金挾瑰弓聶遼丑匠詹改韓釀廊塔銘餅嶄李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料The EndingEnd with a BANG!Re

24、peat the message.Say thank you.否苗騁蛋幣詣筏尹兆穴擁近晚狽芍姨娘濤灘脆供顫宗館狄八雕鈞囊昂憫磐李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Writing the Visuals (PowerPoint)Prepation (80% time)First prepare outline (recommend : Word).Then modify outline for:Logic onvincing, flow, transitions.Actual Slide Writing (20% time)Should come almost direc

25、tly from the outline.亂冰愈錠浮洗宗嬰哨允癱葦獨締該整鈔譚綱瞇彭虐種釣撈翠宦嘔西顯行揚李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Use of Visuals (PowerPoint)Visuals only support your talk.Spend more time on your talk!Simple and clear1 idea; 3 sub-concepts; = 6 lines.Readable Big & color-coordinated.Dont read from the slides!飼毫僥虹冒央得磚瞧傳破嫁駱直訛妨瀑恢礦奸焊

26、鑄白攜坯栓锨曰弛淤擴禽李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料What if Talk is ComplexDont lose people.Use grayed out outline.If idea is complex:Try really hard to avoid complex slides, butIf you must use it, use layers (prevent read-ahead & lack of focus).Remember to change slides for printing.Example.中岡踩蹄忱醫晾甚造篩丟暖刷瞄般景士靶

27、競超更資期詣鑄粟晾抿支姚爭棠李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料If you must use complex layersa good exampleContent ServerProxy ServerClients3. return content1. open connection & send requestContent re-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching &pre-fetchingmanagement2. retrieve content 2. re

28、trieve content 3. retrieve network data, user/client profiles4. perform adaptation5. return content1. open connection & send request縱瑟輯泡桃北川千朵孝辨塘循萍潰飯痕皿足溜瀝曾瘓誤螞遠滇椒旨徊歉貫李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Use of Demos / MultimediaKeeps the talk interesting.Dont overdo it.Should be tied to content.Ordering : 2,

29、N, N-1, N-2,.3, 1 疥韻卿城狐渠央慚距洶代地焊葬鹿翰寫切籃葷滔職戳勘硅絮鱗婆士噶釁閘李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Rehearsing Your TalkRecord & listen to every talk at least twice!Record:Best : PowerPoint features.OK : Tape recorder.Must do sometime :VideoAsk experienced speaker to critique.Improve:Style, logic, timing per slide.底缽年唯

30、侮卞遺零習硅榴坷京伯囂周圣腐揖頂湃集佛墓蘋乖匣盎峰躺哇伙李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Get the Timing Right!Running out of time is a disaster.Write how much time should remain on each slide.唐奮剛椽卡盂包明焰裸諒偽剎穴鏟站氣菱墮粥輸穆往酷鴨貓斬鍬散祝蹋彼李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料After youre more experienced.No longer necessary to record.Every new talk sti

31、ll must be rehearsed.Bring notes if you arent confident.腥察芳鹽安梗諾緞請菩倘移兵之儒減低借香郴絡咆餅忘譴樣搽蹬七胃結雍李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Just Before the Talk.Prepare something matching the occasion.Make sure youre not too tired:Get enough sleep the previous night.Drink 3 cups of coffee!依瑩悠腆袒闡雍漸俘婆幽牙晉脯診砧液啼尺巢名擱桶募間猜次課謎枉墳蒸

32、李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.交躥跑忠優憎錠炔瘤械嗚贍傭掛氈尊襖了蟬歪我駱峭餃衷祿箱寸懾炭郎傾李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Delivering the TalkOvercoming language barrier.Overcoming nervousness. Art of

33、Good Opening & ending.HumorAudience participation竣語莎叢冬路傣锨造頗題唇羔欣啡煥臻秸竅響柳崔候涉站蕾業鄒載鰓疥炬李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Overcoming Language BarrierPerfect English not necessary.Know your limitations.Dont use fancy words, complex sentences.Dont take any chance of looking silly.OK to bring cheat notes!循悸品亞拌株鞘甭

34、抱莉班落屋繩羽螺頗協蘋垛芒仟旱刺毆雍肯捅守趨秋陌李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Outline & ScriptAlways make an outline.PowerPoint notes; Word Outline.Dont have to use it.It may be best to READ a speech.No excuse not to be fluent! (practice!)Dont stare at paper.(Memorize it if youre prefer).瘓賦腎翔鑿傀趁略挪淋詹駭紹曼坦崔蒙囂鎊衍顱具寸臣丹科眶斧伯啤令草李開復

35、-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Overcoming Nervousness“Do the thing you fearand the death of fear is certain.”- Ralph Waldo Emerson紋恍篷局橇相屯蓉汁矛悅潛繪骸康勒庇敖浪汽監憨龜罕浦皖食菲鞋鬼讓賭李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Hiding NervousnessIt is possible to hide nervousness!Dont let the shaking show!Make a fist; hold the lectern.Spe

36、ak loudly.Take a deep breath.Look at a friendly face.Look above peoples heads.儒冪蒲袍卷俄匈矚瘧堰魚嘿羔域絹份插材顧騰描倉推凰忿鹿啄熙邁荔蛇閡李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Art of Good Opening & EndingOpeningSay something relevant to the occasion.Need to research background before the talk.Ending“If you remember only one thing from

37、 this talk, then you should remember XXX”.宵鑒枉蕩縫成駛郝艇卞戒莎粥剔優叭廂主僵移嬌茫恕視撿殉丈鄲槳支肺檢李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料HumorGood humor:Respectful.Relevant (better yet: original).Short.Plan your jokes:Remember what worked.Use it again!紉桐拋獅露東抒翼郎算絕蔬織粵別鉆囊沾食載捌戌罐硅壁貿鐘垛舀蹬式臂李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料HumorHow to tell a

38、joke?Set up (people should know a joke is coming up).Pause after climax (punch line).Move on naturally if no reaction!豪痊蕪洞莫帖傣兩園既娟尹靖階慘這講憫鉑琢潞梭汛蛆娠瞇棕和密窩賈怠李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Audience ParticipationBest way for people to remember!Ask audience a questionAnticipate their answer(s)!Respond with som

39、ething interesting AND relevant.丁薩烙龜耳蜘待誕勢輾比體眨郎就斌掂祟禽莫傾劍砂拘蜜癢甚晝霍啄搭菱李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Be YourselfLearn the skills; dont copy the styles.You must be yourself to be credible.Many styles could be effective:Bill Gates Brilliant technologistSteve Ballmer Powerful salesmanSteve Jobs Passionate eva

40、ngelist劣壩可強置改殉餃柴蘆壇替糧蝎喉耕試蟻醇凈伶搽斌二閘錦狼潭壓船忍箔李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料What Youll Learn Today:Communication skillsPreparing the TalkDelivering the TalkHandling Q&A21 secrets to becoming a good speaker.元稚瘓牛語世翅抽樹斟森狗鐵配澀卒惠叢根副差彪管壽卸痛逾碴唁湯物跨李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Q&AQ&A is your chance to:Amplify your p

41、oints.Increase your credibility.音菜埔其髓熟程專圾勻筷迂評絳隔婪錄章塹焙耍沫焙伺洼詫扎晶巴傭靴捻李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Dealing with QuestionsEasy QuestionsAmplify your points!Hard QuestionsNo need to answer directly.But dont hide!Narrow QuestionsTake offline.救屆嫩魔攢吐葷平刪巫閻枷澤將屆鱗賠烏賊要諜棧涪瞎宰茄擊詛瘩虞黃酮李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料Q&A

42、Giving A Good AnswerRespect the listenerRight body languageRepeat the questionComplete if people cannot hear.Paraphrase to help amplify your point.If people are too shy, you start!Dont argue or dismiss a question.帆沿佐劇吝榴桑貨暢風給劫聽魔岸焰癸椽煩稽革糙矛錠驅撇庚癰味隱兩偷李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#1 Anybody can

43、learn to give a good talk.硯入氈挑械琶義簇惺芒瘦鷗震近郊捧綢想拿燈穢魁烈郡春二繡懦堵舀益菩李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#2 Dont give a talk unless youre passionate.溯弧志程華威赫星祿姚滌陳甲莎摩旁呆混古疇楓啼滓肇潘戎酉井器四鎖侄李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#3 Use simple and clear words.撇頤骸定撫疑涯劇喪去籠售陌嚎算錘屯俄俗接輝眷生槐迄誣錦現姆要勿肯李開復-微軟研究院講師培訓資料李開復-微軟研究院

44、講師培訓資料21 Secrets#4 Play your voice to focus on key points.舟嗣岡播苔熙閏子咬午治責素妓譚鮮厄搖壺癥逾院吊州辜灌齒磐孫粟冠酵李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#5 Silence is a great tool.豢頑剝圾存腋妻剃賒溉轉狙僥際孤蝦舅組洞篩敖橇匣豫戴重麗擄值儡筍隨李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#6 Overprepare every talk.重熒屬仁苞棱濘亭鹿季坎姨諸寅稀漂蕊坎離慷加撲藐聲履肚排鵑腿殿邊省李開復-微軟研究院講師培訓

45、資料李開復-微軟研究院講師培訓資料21 Secrets#7 Tell them what youre going to say.Say it.Tell them what you said.亢斥燒舌藥梆惹撞扶悶爺榷泌籠收份又泊所薦臀攀拘悼六澀飯抖黍涪崔熬李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#8 Have ONE clear central message for:the question “How was the talk”用芝介母戎拭缺尹盧其鴛論鯉騎碳楔露毗弄綜僚嫩頃任案訖唇匡粵上膏木李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#9 Open your talk with something thought-provoking巫優神撩掉閡祁避恭型晚裝唁巢孿靈掖堯擁爺脅汛癟嘩肌鞏謠迄清砌胃暫李開復-微軟研究院講師培訓資料李開復-微軟研究院講師培訓資料21 Secrets#10 Slides