1、周宏光周宏光George ZA McKesson Perspective 麥卡森視角：醫療衛生發展方向及醫療衛生信息技術的角色2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密2High level overview 簡介簡介Agenda 提綱Where is healthcare going?What is the role of IT?2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密3McKesson Corp

2、oration 麥卡森n Strong, stable company財富第財富第18強強 $88.1 billion in revenues, Fortune 18, S&P 500, Established 1833n Extensive resource base廣泛的資源背景廣泛的資源背景 33,000+ employees solely dedicated to healthcaren Comprehensive array of solutions綜合全面的解決方案綜合全面的解決方案 Significant value through a single relationsh

3、ipn Broadest customer base in healthcare最廣泛客戶群體最廣泛客戶群體Experienced partners in improving healthcare2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密4McKesson CorporationComprehensive Array of Solutions 綜合的解決方案2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密5

4、McKesson CorporationBroadest Customer Base in HealthcareManufacturers 450+ Pharmaceutical2,000+ Medical-SurgicalProviders35,000+ Physician Practices5,000+ Hospitals 750+ Homecare AgenciesRetail Pharmacies25,000+ LocationsHealth Plans600+ Payor OrganizationsConsumers25 Million+ Covered Lives2/7/2022F

5、OR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密6McKesson Solution PortfolioAmbulatoryLaboratorySurgeryRadiologyCardiologyMedical Imaging/PACSEmergencyPhysician Order EntryPharmacyMed AdministrationClinical DocumentationOrder ManagementEnterprise Person IndexEnterprise SchedulingSurgica

6、l Mgt.Materials Mgt.Financial Mgt.Human Resource Mgt.Pre-Service MgtEligibility, Credit, AddressComplianceContract Mgt.Denial Mgt.Claims and RemittanceHospital Information SystemHomecare Information SystemPractice Management SystemAutomation SolutionsPortalsDocument ImagingData Repository & Aler

7、tsDecision Support & EISDocument ImagingCall CenterMobile Devices2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密7High level overviewAgenda提綱Where is healthcare going?What is the role of IT?2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密8Where Is Heal

8、thcare Going? 醫療衛生發展方向Implantable MicrochipsChip graphic is a created representation2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密9Where Is Healthcare Going?醫療衛生發展方向=Phone graphic is a created representation2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機

9、密10Where Is Healthcare Going?醫療衛生發展方向Reduced visitsImproved outcomesFewer re-hospitalizationsLower per-episode costsIncreased referralsImproved morale/staff retentionHigher patient satisfactionTelehealth - Return on Investment26%38%52%22%17%21%35%Source: Success in Home Care, July/August 20062/7/202

10、2FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密11Where Is Healthcare Going?醫療衛生發展方向2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密12High level overviewAgendaWhere is healthcare going?What is the role of IT?2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENT

11、IAL 謹供內部使用/商業機密13What is the Role of Healthcare IT?醫療衛生信息技術的角色“The Basics” safe, efficient care in the hospital1Drive physician connectivity2Engage consumers in managing their own health3Manage business of healthcare42/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密14Role of IT

12、in HealthcarePayorPatientHospitalConnected CommunityFinancial InstitutionPharmacy2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密15The Basics - Safe, Efficient Care in the Hospital 基本 醫院里的安全，有效醫護nAutomated physician order entry and clinical decision support nBar-code scanning a

13、t the bedsidenMedical imaging tools for advanced diagnosticsnAdvanced analytics for quality reporting and re-engineering12/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密16nEliminate legibility errorsnAvoid redundant tests nAssist with JCAHO compliancenEnable evidence-based deci

14、sion making Physician Order Entry with Clinical Decision Support 基于臨床決策支持的電腦化醫囑IOM Report: Drug errors hurt 1.5 MILLION people, cost $3.5 BILLION2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密17Bar-Code Scanning for Safe Care 安全醫護條碼掃描“From the bedside back”Unit-dose deliveryBe

15、dsidePharmacy verificationInventory2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密18CarePoint-RN 移動醫護工作臺n Revolutionizing Delivery of Patient Caren Leverages automation and IT infrastructuren Dramatically improves nursing workflown Decreases time to gather meds and supplies by

16、 83%n Deployed with Expert Documentation shortens documentation time by up to 30%n Deployed with Admin-Rx reduces medication administration errors by up to 87%2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密19ROBOT-Rx 撿藥機器人n Dispenses bar-coded medications for increased accurac

17、y and safetyn Reduces medication errors through the use of robotics and bar code scanning technologyn Frees pharmacists for clinical activities, resulting in improved intervention savingsn Decreases pharmacy costs by reducing inventory and centralizing pharmacy distribution services for multiple fac

18、ilitiesn Circumvents pharmacist and pharmacy technician shortage by eliminating many manual tasks2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密20ROBOT-Rx2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密21Medication Safety Advantage 藥物安全Software Automation

19、 Packaging Distribution Consulting2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密22Image-Enabled Care 醫學圖像醫護2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密23Deliver Image-Enabled Care 影像醫護Comprehensive Cardiovascular Solution 全面心血管科解決方案CompletedUnder Dev

20、elopmentHemodynamic MonitoringECG ManagementCath EchoNuclear Medicine Cath EchoNuclear Medicine Cardiac CT/MR HMI Integration Cardiac CTCT AdvancedVisualization 2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密24Imaging and clinical interfacesInventory ManagementRegistries and a

21、ccreditations: ACC-NCDR, STS, regional, ICAEL, ICAVLSend final report and images to referring physiciansImage and data storage: DVD/NAS/SANSingle database for multi-hospital environmentECG ReviewStatistical queryHIS interface: ADT, orders, results, billingPACS interfaceCardiac reporting and data man

22、agementDeliver Image-Enabled Care影像醫護Comprehensive and Integrated Solution 全面集成解決方案2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密25Deliver Image-Enabled Care影像醫護 Enterprise Imaging2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密26Constituent-based Focuse

23、s attention on key performance indicators needed to manage business objectives. Chief Executive OfficerChief Financial OfficerChief Nursing ExecutiveChief Medical OfficerBoard of TrusteesDepartment Directors Advanced Analytics 高級數據分析Dashboards/Scorecards 數據板/計分卡Chief Operating Officer Scorecard2/7/2

24、022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密27Scorecard Daily presentation of scorecard resultsAdvanced Clinical Analytics高級臨床分析Workflow Reminders2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密28Connect the PhysicianCommunityStrategic or EmployedPhysicians

25、AffiliatedPhysiciansDrive Physician Connectivity發展醫師互聯2HospitalsnRemote information access thru portal 門門戶網站戶網站nPhysician-physician messaging醫師-醫師nAdministrative communicationnClinical communication2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密29Full EHRE-PrescribingDrive Phy

26、sician Connectivity 發展醫師互聯2Connect the PhysicianCommunityStrategic or EmployedPhysiciansHospitalsAffiliatedPhysicians2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密30Engage Consumers in Managing Their Own Health 讓消費者管理自我健康ConnectivityConvenienceCommunicationCoaching32/7/2022FO

27、R INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密31Consumer Solutions Our Vision消費者解決方案 我們的遠見2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密32Connectivity Provider to Provider 連接醫護服務提供者ReferralsPatient care collaborationAdmission and discharge communicationEmergency

28、 care networkSupported by personal health record (interoperates with McKesson and non-McKesson clinical applications)Benefits for You and Your Physicians:Greater efficiency and related cost savingsCollaboration across continuum of careIncreased referrals (to hospital and key specialists)Increased ma

29、rket/brand awareness2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密33Convenience Patients 方便患者Access at convenient locationsHomeEmployee officePhysician officeHospital lobby and in-roomUtilize valuable administrative and clinical services2/7/2022FOR INTERNAL USE ONLY/PROPRIETA

30、RY AND CONFIDENTIAL 謹供內部使用/商業機密34Communication Patients and Doctors 溝通 患者與醫生之間Appointment RequestsLab and Test Results e-Prescribing / Rx RenewalswebVisitsAutomated Care RemindersBilling/Administrative Questions2/7/2022FOR INTERNAL USE ONLY/PROPRIETARY AND CONFIDENTIAL 謹供內部使用/商業機密35Communication webVisits 溝通 webVisits Benefits for Patients and PhysiciansHassle-free heal