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2、rningExpert Triage4 444.9%2.3%9.4%15.9%15.4%12.3% q : 5 5q eBiz Service & Solutions10%15%20%55%2004Web Service & Solution eBiz ConsultingSI Service & Solution Network Integration6 6q 2004 1 10,00020,000Solution(21,626)(21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,984)(7,467)(7,467)(10,

3、266)(10,266)(14,073)(14,073)(7,810)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX( (: : ) ) 7 720022003200420052006( : )5,05,000006,86,800005,55,500008,08,000006,56,500005,500ExtensionFront endBack end B2C / e-Community / Cyber IR B2C / e-Community / Cyber IR Web Business / e-Marketing Web Bu

4、siness / e-Marketing System (HW) / Network(LAN,WAN) System (HW) / Network(LAN,WAN) Solutions / Applications Solutions / Applications9,09,000005,05,000004,54,500007,57,50000q 2004 Product8 8q IT ITIT10090807060504030201002402001601208040014312345678910 11133154157147157154153171190186ITIT(:): 34.727.

5、720.812.916.210.018.227.4 26.731.324.79 9 Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysis1010e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer , , Order FulfillmentOrder Fulfillment e-Business Value Chaine-Business Value Chain1111qeBiz Tota

6、l ServiceeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutionMarketingeBizBuildingeBiztotal service1212PACSERPCRMEIPMailingB2EmallIntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields : SI Development & Solutions1313 Data IntegrationEnterprise CRMeCRMData

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8、stomer CSupplier A Supplier BSupplier C55%15%20%10%q eBiz Solutions & ServiceInternet AreaBSP AreaSI AreaNI Area171755%15%20%10%eCRM WCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development SI management Web c

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12、onsulting & managementNetwork Integration /Automation SystemIT development & management 2121e-Supply chain Managemente-Customer Relationship ManagementE-biz transformationSystem- , - - - Supply Chain q e-Business Perspectivee-Business Perspective2222q 2123 l 90 l : 60% ( 80 90% )l l : 40%232

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