TheFuture-ReadySupplyChain

4pathstoprepareforwhat’snextin

2025andbeyond

TheFuture-ReadySupplyChain

Introduction

Chiefsupplychainofficers(CSCOs)musttacklemajorhurdlestosecurefuturesuccess:AIleaps,stricter

ESGrules,geopoliticalshifts,datacontrolandtalentshortages.Tobereadyforthesechallenges,CSCOs

considerfivesupplychaincharacteristicsaskeytodeliveringbusinessvaluethrough2030:agility,resilience,strategicalignment,regionalizationandecosystemcollaboration.Todevelopthesecharacteristics,CSCOsmustmakeintentionalinvestmentsincapabilitysetsrelatedtotechnology,sustainability,talentandthe

businessmodel.Doingsomakesahugeimpactoncustomersatisfaction;revenueandgrowth;ontime,infull(OTIF)performance;returnoncapitalinvestment;andtalentretention.

Buturgent,short-termissuesoftendistractCSCOsfrompreparingthesupplychaintoeffectivelymeetfuturechallengesandopportunities.Fewerthanoneinfivesupplychainorganizationsfullyincorporatescenarioplanningintosupplychainstrategy,andofthosethatdo,lessthanone-thirdhaveearnedtheirCEO’srecognitionforaligningthesupplychainstrategywiththeoverallbusinessstrategy.

ThisreporthelpsCSCOsprioritizethecapabilitiesthatwillempowerthefuturesupplychain.Itoutlinesfourdistinctpathstolong-termsuccess—Design,Decision,DefermentandDurability—andprovidesdecisioncriteriatoidentifytherightpathforyourbusiness.

Gartnerclientscanaccesstheresearchinitsentirety,casestudiesfromindustryleadersandsupportingtoolsfrom

.

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2

TheDesignPath

Emphasizingbusinessmodelinnovationtoreduceunnecessarycomplexity

Thedesignpathischaracterizedbyanabove-averageemphasisontheimportanceofbusinessmodelinnovation.Followingthispathmeansprioritizinginvestmentsinsupplychaindesigntoreducecomplexityandprepareforfuturechallenges.Afterdevelopingfoundationalelementscomesenhancingtechnologyandstrategy,andthenaddressingcultureandsustainabilitytosupportaflexibleandscalablebusinessmodel.

Importanceofcapabilities

BusinessSustainabilityTechnologyTalent

model

3

TheFuture-ReadySupplyChain

TheDesignPath

Isthedesignpathrightforme?

Organizationsthatfollowthedesignpatharemorelikelytoidentifyproductdesignwithcommoncomponentsormodulesthatcanbesharedacrossmultiplevariationsormodelsasimportanttofuturesuccess.Theyarealsomorelikelytoembedproductsimplificationandstandardizationprinciplesinnewproductdevelopmentanddifferentiatedsupplychainexperiencesincustomersegmentationstrategies.

Prioritiesofthedesignpath

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RadicallyRethinkSupplyChainReorganization

Restructuresupplychainforbalance,strengthandspeed.

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旦

Dataandanalytics

Buildadigitalfoundationto

supportthebusinessmodel.Pursuetechnologycapabilitieslikedigitaltwinsforreal-time

visibility,AIandanalytics,andprobabilisticdemandplanning.

Externalandmacroadaptation

Prioritizepromptdecision

making,arisk-takingcultureandreal-timesustainabilitytransparency.

Differentiationandculture

Laythegroundworkforanadaptivebusinessmodel:

Simplifyandstandardize

productdevelopment,createdifferentiatedsupplychain

experiencesandfosteragrowthmindsetamongemployees.

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4

TheDecisionPath

Leveragingtechnologyandtalenttomanagenecessarycomplexity

Thedecisionpathemphasizespeoplereadinessandtechnology.Followingthispathmeansprioritizingculturalinitiatives,planningandadaptability,andinvestinginadvancedanalyticstomakeinformed,agiledecisions.

Importanceofcapabilities

BusinessSustainabilityTechnologyTalent

model

5

TheFuture-ReadySupplyChain

TheDecisionPath

Isthedecisionpathrightforme?

OrganizationsthatfollowthedecisionpatharemorelikelytoleverageadvancedtechnologiessuchasAI,machinelearningandreal-timedataanalyticstoreengineercoresupplychaintasks.Additionally,theyvaluescenarioplanningandreal-timevisibilitythroughdigitaltwins.Theyarealsomorelikelytoselecttalentfactorsasessentialtofuture

success—factorslikefosteringaculturewhereemployeesthriveinever-changingenvironments,embracingrisktakingandsupportingbusinessgrowththroughcommercialinnovationandcustomerenablement.

Prioritiesofthedecisionpath

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RethinkYourSupplyChainTalentStrategyforaGenAI-DominatedFuture

Equipsupplychainemployeestoleveragenewtechnology.

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Expandedanalyticsfocus

Deependigitalcompetencies—e.g.,probabilisticplanning

tomanageuncertainty,

real-timevisibilitytoachievesustainabilitygoals,advancedanalyticstobalancecomplextrade-offs.

Machineandhumancollaboration

AdoptandinvestinAIthat

helpstoautomateoraugmentdecisionmaking.Build

collaborativetransportation

models,evenwithcompetitors,toconsolidatedeliveriesand

reducefleets.

Foundationtoscale

Developgrowth-minded,

adaptableemployeescapableofpromptdecisionmaking.

Focusoncybersecurityand

scenarioplanningthatsupportdifferentiatedsupplychain

experiences.

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6

TheDefermentPath

Involvingstrategicpausesininvestments

Thedefermentpathisacautiousapproachthatdrivessuccessbyinvolving“strategicpauses”ininvestments.It’saboutfurtherleveragingexisting

capabilitiestomaintainoperationsandcontrolcosts—it’smoreselectiveorslowerinadoptingnewcapabilitiesorallocatingresources.Buildingastrongculturalfoundation,leveragingadvancedanalyticsforrisk

management,andguaranteeingoperationalcontinuitywhenconfrontedwithcyber-physicalsecuritythreatsarekey.

Importanceofcapabilities

BusinessSustainabilityTechnologyTalent

model

7

TheFuture-ReadySupplyChain

TheDefermentPath

Isthedefermentpathrightforme?

Organizationsthatfollowthedefermentpathareoftenfastfollowerswhobenefitfromcloselyobservingthe

successesandfailuresofotherorganizationsbeforemakingsignificantinvestments.Theymayrepresentheavilyregulatedindustries,likeaerospaceanddefenseorpharma,thatmustcomplywithvaryingregulatoryrequirements

byregionorcustomer.Regulatorypressurescanconstrainanorganization’sabilitytochangeitsinvestmentportfolio,resultinginamoreconservativespendingpattern.Othersmaytakethedefermentpathbecausetheyhavelowerriskappetitesorarewaitingfortechnologytomature.

Prioritiesofthedefermentpath

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SupplyChainDisruption:KeyStrategiesforCSCOs

Takeactiontomitigatesupplychaindisruption.

DownloadToolkit

Real-timedigitalrepresentation

Investinthecapabilitiesthatimprovereal-timeexecution—e.g.,real-timedata;visibilityandanalytics;adigitaltwin

thataccuratelyrepresentsthephysicalsupplychain.

Networkcollaboration

Adopttechnologieslike

blockchainanddigital

ecosystemstosharedata

acrossadecentralizedsupplychainnetwork,building

collaborativegovernancewithexternaltradingpartnersandcompetitors.

Planningexcellence

Focusonshort-tomidterm

planningbasedon

demonstratedpast

performanceandscenario

modelingtoidentifystrategiesinpreparationforfuture

businessenvironments.

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8

TheDurabilityPath

Guaranteeingthelong-termviabilityofthebusiness

Thedurabilitypathisdistinguishedbyitsstrongemphasisonsustainabilityandriskmanagementtodrivelong-termresilienceandcompetitive

advantage.Followingthispathmeansprioritizingculturalandsustainabilityinitiatives,enhancingplanningandadaptability,andleveragingadvancedanalyticstoensureenduringsuccess.

Importanceofcapabilities

Businessmodel

SustainabilityTechnologyTalent

9

TheFuture-ReadySupplyChain

TheDurabilityPath

Isthedurabilitypathrightforme?

Organizationsthatfollowthedurabilitypathlikelyrecognizesustainabilityasnotjustgoodfortheplanetora

mandatorycompliancerequirement,butasastrategicimperativetoensurelongevityfortheirbusiness.Byfocusingonsustainablepracticesandminimizingnegativeenvironmentalandsocialimpacts,theseorganizationsaimtobuilddurablesupplychainsthatcanwithstandfutureuncertaintiesandcontributepositivelytotheirbroaderecosystem.

Prioritiesofthedurabilitypath

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SupplyChainManagementinaResource-ConstrainedWorld

Securesupplychain’s

economicfutureand

environmentalsustainability.

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圓

Technologyenablement

Investinadvancedanalytics,AI,real-timevisibilityand

digitaltwinstosupportthesustainabilityvision.

Long-terminfluence

Engagewithexternaltrading

partners,competitorsand

governmentstoshape

practicesandregulationsthat

wouldsupportlong-term

sustainabilitygoals.Adopt

responsibleAItoensureethicaldecisionsforthebusiness,theenvironmentandsociety.

Foundationforbusinessdurability

Fosteragrowthmindsetandadaptabilityintheworkforce.Ensuresourcingpractices

minimizenegativeimpactonboththebusinessandtheenvironment.

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10

TheFuture-ReadySupplyChain

DecisionPath

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DurabilityPath

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TheFuture-ReadySupplyChain

Actionable,objectiveinsight

Makeinvestmentsinsupplychaintodaythatwillcapture

competitiveadvantageinthefuture.Exploretheseadditionalcomplimentaryresourcesandtoolsonsupplychainstrategy:

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