外貿英語函電EnglishCorrespondenceforInternationalTradeModule5

Counter-offers模塊5還盤LearningGoals01Knowhowtoanalyzeacounter-offerfromthebuyer.02Knowthekeypointsforreplyingtobuyer'scounter-offers.03Beabletoreplytobuyer'scounter-offer.Task1WritingaCounter-offertotheSellerTask2WritingaCounter-offertotheBuyerTask3FollowingupafterReplyingtoBuyer’sCounter-offer目錄Navigation導航Task1WritingaCounter-offertotheSeller

向賣家還盤Task2WritingaCounter-offertotheBuyer

向買家還盤Task3FollowingupafterReplyingtoBuyer'sCounter-offer回復后的跟進Tips業務點津

CommunicationLaboratory業務訓練Situation:Situation:Aftersendinganoffertoapotentialbuyer,younowreceiveacounter-offer.Howshallyourespondtothecounter-offer?Questions:1.Whatareyousupposedtodoafterreceivingthecounter-offerfromthebuyer?2.Whatinformationshallbeincludedinyourreplytothebuyer'scounter-offer?Situation項目情景01Task1

BACKWritingaCounter-offertotheSeller向賣家還盤子目錄Guidelines1Samples2CorePhrasesandSentencePatterns3Guidelinesanewoffermadeinresponsetoanofferreceived.apartialrejection（部分拒絕）oftheoriginaloffer.acounterproposal.Incomplicateddeals,theprocessofmakingandreplyingtocounter-offerscangoonforseveralrounds.counter-offer=chanceofconcludingadealCounter-offerWhatisacounter-offerabout?pricedownpayment預付款packingshipmenttimeminimumorderquantitypaymenttermsStructureofaCounter-offerletterOpeningBodyClosingthanksfortheofferRejectionandreasonsThecounterproposal(pricereductionetc.)expectationofacceptanceSamples

DearMr.Rong,ThankyouforyourofferofMay5quotingforrotarytillers.Welikeyourrotarytillers,but

yourpricesappeartobeonthehighsidecomparedwiththoseofothermakers.Wealsohaveoffersfromseveralothermanufacturers,allofwhichquotingprices10%to15%belowyours.Couldyouconsiderreducingthepriceby,say10%?WehaveathoroughknowledgeofourmarketandexcellentsaleschannelsinThailand.Ifthepriceisreasonable,webelievetherewillberepeatedordersinthenextcultivatingseason.Youmaythinkitworthwhiletomakeaconcession.Lookforyourfavorablereply.Yourstruly,Sample1--aCounter-offeronpriceopening:thanksfortheofferBody:1.rejectionandreasons

2.thecounterproposalClosing:expectationofacceptance.

CoreVocabularyonthehighside偏高thoroughadj.深入的；透徹的channeln.渠道worthwhileadj.值得的concessionn.讓步DearMorgan,Thankyouforyourproposalof20October.Weappreciateyoureffortinsubmittingsuchacomprehensiveproposalforus.Wereviewedtheproposalindetail,andoverallwearehappywithit.1However,ourVicePresidenthasgivenusaspecificbudgetforthisdeal.Wealsogetanother3quotesfromothersuppliers.Ifwecannotgetyourpricewithinourbudget,wewouldhavetoshifttoothersuppliers.Iwouldlovetohaveyouasoursupplier.Butwewouldneedabetterprice.Yourpriceshouldbe9%loweratafinalpriceofUSD500/pc.Ihopetogetyouracceptanceofthisofferfromourside.Iamsurethatinthefutureyourflexibilityshouldresultinmorefuturecooperationbetweenus.Lookingforwardtohearingfromyouby28November.BestRegardsJamesSample2--aCounter-offeronpriceopening:thanksfortheofferBody:1.rejectionandreasons2.thecounterproposalClosing:1.expectationofacceptance;2.deadlineforreply

CoreVocabularyproposaln.提議；提案comprehensiveadj.綜合的reviewv./n.審查；檢查specificadv.明確的；具體的budgetn.預算flexibilityn.靈活性DearMissLin,Overall,yourofferdated2Novemberisacceptabletous.Sincewewouldproceedtolaunchasalescampaign,pleasekindlyadvancethetimeofshipmenttobebefore10March,2021.Ifthismodificationispossiblewithoutaffectingothertermsandconditionsinyouroffer,weareplanningtoplaceanorderwithyou.Lookingforwardtohearingfromyousoon.Sincerelyyours,JohnsonSmithsSampleLetter3--aCounter-offeronshipment提出自己的還盤意見：交貨期提前，但其他條件條款保持不變。總體同意對方報價，但以很快要進行營銷活動為由，希望交貨期提前。CoreVocabularyoverall

adv.大致上；總體上proceed(todosth.)

接著做；繼而做campaign

n.(為社會、商業或政治目的而進行的一系列有計劃的)活動modificationn.修改Core

PhrasesandSentencePatterns例句·ExpressthanksfortheofferThankyouforyourletter(email)of......(日期)quotingfor......(商品名).ThankyouforyouremailofMarch10quotingforLEDlights.Thankyouforyourofferof......(日期)for......(商品名).ThankyouforyourofferofSept.20formen'sleatherbags.例句·ExpressrejectionandstatereasonsRegrettably,weareunabletoacceptyourofferasyourpricesaretoohigh.Unfortunately,yourpriceappearstobeonthehighsideforgoodsofthisquality.Awaitingyourfavorablereply.Welikethequalityanddesignofyourproducts,buttheydonotjustifysuchalargedifferenceinprice.例句Ifwecannotgetyourpricewithinourbudget,wewouldhavetoshifttoothersuppliers.Yourpricesarehigherthanthoseofothermakers.Yourpriceishigherthanweexpected.Wearealittleworriedaboutthepricesyou'reasking.Itismuchhigherthanthatofothersuppliers.Yourquotationisunworkable/outoflinewiththeprevailingmarket.Expressrejectionandstatereasons例句·Statecounter-proposalCouldyouconsiderreducingthepriceby,say10%?Wemightdobusinesswithyouifyoucouldgiveusa20%discount.Yourpriceshouldbe10%loweratafinalpriceofUSD500/pc.例句·ExpressexpectationofacceptanceWeshallappreciateyourfavorablereply.Awaitingyourfavorablereply.Ihopetogetyouracceptanceofthisofferfromourside.Lookingforwardtohearingfromyouby28November.02WritingaCounter-offertotheBuyerTask2

BACK子目錄Guidelines1Samples2CorePhrasesandSentencePatterns3Guidelines

Stepsfordealingwithcounter-offersfromthebuyer

step1Analyzingacounter-offerletterfromthebuyer,findoutthebuyer'sconcernandreasonsfortheconcern.step2Makingare-counteroffer.step3Followingup.2.StructureofaReplytoBuyer'sCounter-offerOpeningBodyClosingthanksforthecounter-offer1.rejectionandreasons2.anewproposalexpectationofacceptanceSamples

BACKSample1Subject:Re:Re:YourCounter-offeronRotarytillersofZeyiDearMr.Phupoom，Thankyouforyouremailof10thJuly.Weregrettolearnthatsinceothersuppliersareofferingatlowerprices,youareunabletoacceptouroffer.Overthelast10years,Zeyihasmanagedtokeepitspricescompetitivedespitetheever-risingcosts.Webelievethatevenintoday'sworld,weremainquitecompetitiveforwhatweoffertoourcustomers.Wewonderwhetherothersuppliersareofferingqualityasgoodasours.Weaskyoutonotethatweusematerialsofpremiumqualityandoffervalue-addedservicessuchas:ashortleadtime.oneyearwarrantyfreetechnicalsupport若對方之前的還盤郵件沒有寫上比較清晰明了的郵件主題，回復時可對其進行修改，讓對方一目了解。感謝對方的還盤，用“regrettolearn”句型表達遺憾之情，并簡述其還盤信的主要內容。說明我方報價的基礎：使用了質量好的材料，有附加服務。

Sample1Weregrettosaythatweareunabletoacceptyourcounter-offer.Thebestwecanofferisa5%discount.Weawaityourearlyreply.Sincerelyyours,RongJiaping4.提出我方的方案。5.希望對方盡早回復。

CoreVocabularyever-rising 不斷上升的 premium adj.優質的；高端的Sample2Subject:Re:Re:Re:Counter-offeronFootballJerseysofTontosDearDoraraj,ThankyouforyouremailofMay20th,andwearesorrytolearnyoufindourpricestoohigh.Unfortunately,weareunabletocomplywithyourrequestforofferinga20%discount.Ourpricesarecarefullycalculated.Wehavereceivedalotofordersfromotherbuyers,whichshowsthatourpricesarereasonable.Inviewofourfriendlycooperation,we'repreparedtogiveyoua5%discountonBob'sCollection.Pleasenotethisisthebestwecando.感謝對方的還盤，用“sorrytolearn”句型表達遺憾之情，并簡述其還盤信的主要內容。明確說明我方不能接受對方的要求；用其他買家的例子說明我方報價合理。提出我方的方案：最多降價5%。

We'dliketorecommendour112KCollection.ThiscollectioncanbeanexcellentsubstituteforBob'sCollectionandsellsatthepricemuchclosertowhatyouwishtopay.Wearepreparedtograntyoua10%discountonittohelpyouintroduceittothemarket.Attachedisitspricelist.Ifyouareinterested,pleaseletusknow.WearelookingforwardtoreceivingyourorderASAP.Sincerelyyours,LINHua推薦價格較低但與之前所報產品類似的其他產品供對方選擇。希望盡早受到對方的訂單。

CoreVocabularycomplywith遵從calculatev.計算 inviewof由于，鑒于substituten/v.替代Sample3Subject:Re:Re:Re:Counter-offeronTDoxKSeriesBulkOrderDearMr.Phillips:ThankyouforyourinquiryofMay23intothepricereductionofyourTDox-KSeriesbulkorder.Wecalledameetingtodiscussyourrequestanddeliberatedoneverywayinwhichwecouldpossiblyreducethiscost.Pleaserefertothefollowingfactsthatexplainwhythisisnotpossible:?TDoxKSeriesisaninnovativetechnologythatourcompetitorsaresellingfor15%morethanweareinbulkorders.?Ourprofitstandsverylowatapricewehaveofferedtoyou.1.說明我方不能接受對方的要求的原因。

Consideringthesetwo,I'mafraidwecannotreducethepriceofyourbulkorderby15%asyourequested.However,tomakethingseasierforyou,wearewillingtooffera5%discountandadvancethedeliveryofyourorderby15days,thatis,deliverycanbemadebeforeAugust20,2020.Pleaseletmeknowifthisisaviablesolutionsothatwecanprocessyourorderfurther.Thankyouverymuch.Sincerely,WANGHai3.希望對方回復該方案是否可行。

說明我方的方案：最多降價5%，并提前15天交貨。CoreVocabularybulkorder

大批訂貨deliberate

v.仔細考慮；深思熟慮 innovative

adj.革新的；創新的viable

adj.切實可行的Sample4Subject:Re:Re:Re:3%lowerinPriceforUSBrechargeableLEDflashlightsDearHenry,ThankyouforyouremailreplyingtoourofferonourUSBrechargeableLEDflashlights.WehavebeenprovidingourLEDflashlightsusingqualitymaterialsatmarketcompetitivepricestoourvaluedcustomerssince2007.Weassureyouoftheleastpossiblepricingforourproducts.Ifthepricewepreviouslyquotedisnotsuitableforyou,wouldyouacceptalittlechangeonit?Theoriginallengthoftheflashlightis105mm,andnowwemakeitshort,91mminstead.Alltheluminosityandthebodylookthesame,andthere'snoneedtoworryaboutquality.Becauseofthematerialsaved,thepricewillbeEUR2.13/pc,3%lower.Ithinkit'sworkableforbothofus.Anycomments?Bestregards,JanetYang強調我方定價合理。

在郵件主題寫出正文大意。提出能使價格降低的建議

4.希望對方回復該方案是否可行。

CoreVocabularyrechargeable

adj.可再充電的valuable

adj.有價值的；寶貴的ExtendedVocabularyflashlightn.手電筒luminosityn.光度；亮度Core

PhrasesandSentencePatterns

BACK例句·1.Expressthanksforthecounter-offerThankyouforyouremailof......(日期).Wearesorry/regrettolearnthat......(簡述對方信件的主要意思).ThankyouforyouremailofApril9th.Wearesorrytolearnyoufindourpricestoohigh.Thankyouforyouremailof10July.Weregrettolearnthatsinceothersuppliersareofferingatlowerprices,youareunabletoacceptouroffer.例句·1.Expressthanksforthecounter-offerThankyouforyourpromptreplytoouroffer.Weregrettolearnthat......(簡述對方信件的主要意思).Thanksforgettingbacktous.

Wearesorrytolearnthat......(簡述對方信件的主要意思).例句·2.

Saythatwecannotacceptthecounter-offer

Regrettably,weareunabletosupplythegoodsatthepriceindicatedinyouremail.Unfortunately,weareunabletocomplywithyourrequest.We'reafraidwecannotacceptyourcounter-offer.Regrettably,weareunabletosupplythegoodsatthepriceindicatedinyouremail.Unfortunately,weareunabletocomplywithyourrequest.We'reafraidwecannotacceptyourcounter-offer.例句·3.

Statereasonswhywecannotacceptbuyer'scounter-offer

（1）Saythatthepriceisreasonable:Ourpriceisentirelyinlinewiththeprevailingmarket.Thepriceisgoingupbecauseoftheriseinproductioncost.Theworldmarketforthisitemshowsanupwardtrend.Theremaybeafurtherriseinpriceinthenearfuture.Thelaborcostisincreasingnow,itwouldbehardlyprofitableforusifweoffera10%discount.Consideringthehighquality,ourpriceisveryreasonable.例句·3.

Statereasonswhywecannotacceptbuyer'scounter-offer

（1）Saythatthepriceisreasonable:Ourpriceisentirelyinlinewiththeprevailingmarket.Thepriceisgoingupbecauseoftheriseinproductioncost.Theworldmarketforthisitemshowsanupwardtrend.Theremaybeafurtherriseinpriceinthenearfuture.Thelaborcostisincreasingnow,itwouldbehardlyprofitableforusifweoffera10%discount.Consideringthehighquality,ourpriceisveryreasonable.

specification規格model型號contentsofingredients成分含量Pleasenote,thematerialweuseisofthetopgrade.Weareusingrawmaterialsofpremiumquality.(2)clarifythebasisofourquotation,highlightsuperiorquality,makecomparisonsPleasecomparethematerialweusedwiththoseusedbyothersuppliers.Webelieveyoucanseethedifference.（1）比材料It's(lighter,morestylish,moredurable...)thansomeproductsofitskind.（2）和同類產品比更…(2)clarifythebasisofourquotation,highlightsuperiorquality,makecomparisonsdifferentgradesofquality不同等級的質量differentmaterials采用不同材料differentpackaging采用不同的包裝differenttermsofpayment采用不同的付款方式differentorderquantity不同訂單量etc.等等optionsmaycontain:1.Weprovidetwogradesforyoutochoosefrom:Agrade,USD***,withaspecialdiscountof2%.Bgrade,USD***,similarassupergrade,withpricemuchmorecompetitive.2.We'dliketorecommend......(另一個產品).Itcanbeanexcellentsubstitutefor......（之前報價產品).Examples:(3)Providemoreoptions為客戶提供更多選擇Ifyouincreaseyourorderto3,000sets,wewouldconsidergivingyoua10%discount.若你方增加訂單至3000臺，我方可考慮給予10%折扣。(4)Specifytermsandconditions提條件Ifyoucanguaranteepaymentof50%depositewithin3daysoforder,wecangiveyouanadditional5%discount.如果你方確保下單后3天內支付50％的定金，我方可額外再給5％的折扣。Weacceptyourproposal,ontheconditionthatyouorder20,000units.我方接受你方提案，條件是你方訂20000套。Wehavereceivedalotofordersfromotherbuyers,whichshowsthatourpricesarereasonable.Sincewehavedonealotofbusinesswithbuyersatthisprice,wecannotreduceourpriceanyfurther.用其他客戶作為例子(5)mentionanexampleofotherclientsFranklyspeaking,wecan'tmakeanyprofitwiththepriceyouoffer.We'drathercallthewholedealoff.坦率地說，以你方所報價格，我們根本沒錢賺，我們寧愿放棄這樁生意。Ifyouinsiston20%reductiononprice,we'reafraidwedon'tseeachanceforbusiness.要是你堅持要20%折扣的話，恐怕就沒有成交的可能了。(6)exertpressure施加壓力Thebestwecandoistoreduceourpreviousquotationby2%.

我們最低能把以前的報價降價2%。Pleasenotethisisthebestwecandoandwehopeyouwillacceptit.請注意這是我方能夠做的最大限度了，希望你方接受。4.Expressexpectation:Wewillappreciateyourunderstandinginthismatter.Wewouldappreciatereceivingyourreplyassoonaspossible.Welookforwardtoenteringintobusinesswithyou.Ifyouwouldlikefurtherinformation,pleasecallmeat555-5555.Iwouldliketocallyoutodiscussthismatterfurther.Is10:30Wednesdaymorning(yourtime)agoodtimeforyou?03FollowingupafterReplyingtoBuyer'sCounter-offerTask3

BACK子目錄Guidelines1Samples2CorePhrasesandSentencePatterns3GuidelinesSamples

Sample1follow-upaftersendingpro-formainvoiceSubject:PlsSignandConfirmPIofRotaryTillerfromZeyiHiMr.AdirakePhupoom,Niceday!IsentyouaPIonMarch20,andnowI'msendingittoyouagain.Wouldyouplssignandconfirmasap?Weneedplentyoftimetoarrangemassproduction.It'salongtimesinceIgotyourlastreply.Howiseverythinggoing?Plskeepmeinformedofanyfurtherdevelopment.Thanksandbestregards,Jiaping在郵件主題欄寫明需要對方做什么，一目了然。此次是之前與客戶談好價格后，賣方做好PI（proformainvoice）讓客戶確認。PI發過去后，沒有回音，此時賣方進行跟進。2.給出跟進的理由：大批量生產需要及早安排。3.希望對方告知進展情況。

CoreVocabularyPI

形式發票(ProformaInvoice)massproduction

大批量生產 keepsb.informedofsth. 告知某人某事Sample2follow-uptoscheduleacallSubject:Is10:30Sept.25Thursdayagoodtimetocall?HelloDoraraj,Hopeyourweekisgoingwell.Regardingyourconcernsaboutthepricesofsportsjerseys,IthinkTontoscanhelpyouimproveyourcompetitiveedgeinyourmarket.I'dlovetotellyouafewofmyideasovera15-minutecall.Is10:30Sept.25Thursdayagoodtime?2Thanks,Jeff在郵件主題寫出正文大意。與對方商定打電話時間時，詳細列出時間，對方只需回復YES或另外指定時間即可，減少對方的麻煩，提升回復率。若郵件系統有插入日歷的功能，可將日歷插入正文，讓對方選擇一個時間。

CoreVocabularycompetitiveedge

競爭優勢Sample3follow-upafteracallSubject:MoreabouthowwecanhelpHiDoraraj,Itwasnicethatwediscussedyourconcernsonourlastcall.It'shelpfulformetolearnmoreaboutyoursalestargetforthisyear.Iunderstandthechallengesyou'reencounteringandhowtheymakeithardertoearnabettermarketshare.Asmentioned,I'veattachedmoreinformationabouthowwecanhelpyoubemorecompetitiveinthemarket.JustletmeknowifyouhaveanyquestionsandI'dbehappytochatagain.Ilookforwardtotalkingagainon15:30Sept.30nextTuesday.Bestregards,Jeff1.這是與潛在客戶打完電話之后的跟進郵件。郵件主題“Moreabouthowwecanhelp”有利于吸引對方的注意。2.總結之前電話對話的內容和成果。3.附上可能對對方有幫助的信息。

4.期待下次再一次談話（也相當于跟對方確認下次談話時間）。CoreVocabularyconcernn.擔心；憂慮encounterv.遭遇；遇到（尤指令人不快或困難的事）marketshare市場份額Sample4follow-uptoaskaboutthesampleSubject:PlsconfirmthesamplefromKontosDearDoraraj,Doyouhaveafinaldecisiononoursamples?Weneedyourcommentstogoahead.Thankyou!Kindregards,JeffKontosLtd.2.言簡意賅說明需要對方做什么，原因是什么。

1.在郵件主題中敦促對方行動。CoreVocabularycommentv./n.評論；意見goahead進行；開展（某項工作）Core

PhrasesandSentencePatterns

BACK例句·1.GreettherecipientNiceday!Howiseverythinggoing?Hopeyourweekisgoingwell.例句·2.StatethepurposeoftheemailI'mwritingto......I'mwritingtoaskaboutoursamples.I'mwritingtoaskforyourcommentsonouroffer.Regarding......,wouldyouplease......?Regardingyourconcernsabouttheprice,Ithinkwecanhelpyouimproveyourcompetitiveedgeinyourmarket.例句·2.StatethepurposeoftheemailI'dloveto....../I'dbehappyto......I'dlovetotellyouafewofmyideasovera15-minutecall.We'dlovetohaveyourcomments.I'dbehappytochatwithyou.例句·3.Closetheemail:

AreyoufreetochatthisFriday,August28?CouldyoureturnfeedbackonourproposalbynextTuesday,September1st?Pleasekeepmeinformedofanyfurtherdevelopment.Is10:30Sept.25Thursdayagoodtime?Tips

業務點津

BACK03當客戶想表達“I'mgoingtoneedabetterprice”或“Thepriceistoohigh”時，他們經常是用以下的一些措辭：1.“Wow,that'salot.Canwedoitforless?”不管我們給出什么價格，有些客戶的第一反應始終是要求價格更低。此時，我們應當明確我方的報價依據：“Thecostofthissolutionencompassesbest-in-classcustomerserviceandhighlytrainedandexperiencedsupport24/7.”（“我們所報方案的價格包括一流的客戶服務以及一天24小時、周末無休、訓練有素且經驗豐富的售后支持。）Ouroffermaynotbethecheapestoneavailable,butoursolutionisthebest--andthat'saclaimbackedupbyourteamwinningthe‘BestCustomerService'awardthreeyearsinarow.”（我們的方案也許不是最便宜的，但是絕對是最好的—我方團隊連續三年獲得“最佳客戶服務”獎，這就是佐證。”

2.“Itcoststoomuch.Moneyisgoingtobeaproblem.”買方有可能會擔心：我有必要增加XX％的支出嗎？這些所謂質量更好的產品/服務，真的值得我多付錢嗎？他們能給我帶來多大的收益？此時，我們可以回答：“Iunderstandyourconcern.Ihavemanyclientswhohadsimilarbudgetconstraintsbutsawhugegainsinrevenueafterbuyingfromus.”（“我了解您的擔憂。我有許多客戶和您一樣，也有預算方面的限制，但是從我們這里購買后獲得了巨大的收益。”通過分享背景相似的客戶的故事，有助于減少客戶的疑慮。位置。

3.“Ireceivedotherproposalsandyourpriceisthehighest.”如果我們熟悉市場行情，那么應該明白客戶這種說法是否站得住腳。無論如何，潛在客戶很可能會以此作為討價還價的籌碼。在這種情況下，我們應該突出我方產品或服務的價值，而不是盲目降價。應對這類說辭，我們可以提出改變報價里的一些條件條款，如：數量、服務水平約定、保修條款等，從而達到對方所說的降價要求。04CommunicationLaboratory

業務訓練

BACKI.VocabularyFillineachofthefollowingblankswithaproperword/wordsgiveninthebox.Forsomeoftheblanks.youmayhavemorethanonechoice.Buildinganegotiationteamrequirescarefulconsiderationandplanning,butthebenefitsmaybewell___________.Weneedto_______ouroffertothepersonwenegotiatewithbylistingoutthereasons.Innegotiations,we_______withreasonablerequestsfromtheotherside.Wemaywritetoaskfor_________________onthenewproposals.Negotiationisaneed-to-haveskillinbusiness.__________,fartoomanyofuslackeffectivenegotiationskills.worthwhilejustifycomplycommentsRegrettablyproceedworthwhileregrettablyjustifysubstitutebudgetcommentcomplyworkablecampaignWemaypointoutthehugegainifbuyingfromustocounterthe“_______constraints"excusefromourcustomers.Asales_______isagreatwaytoincreasedemandforyourproductinashortamountoftime.Afteranalyzingtheconcernsoftheprospect,wemay_______tonegotiatethedealonthebasisoftheestimates(預估、判斷).Pleaseletmeknowwhetherthesuggestionis_______.Wemayrecommendasubstitutedesigntoreducecosts.budgetcampaignproceedworkableII.

SentenceWriting:1.對方8月15日發電子郵件過來，認為我方報價過高，不能接受，現在你回信，第一句可以怎么寫？（Thankyoufor......Weregret/aresorrytolearnthat......)2.你希望對方注意，我方不僅材料質量優越，還提供3年的免費保修（warranty）。3.你希望對方注意，我方產品質量是同類產品中最好的（thebestofkind）。4.我方同意降價10%，但想提一個條件，對方把訂貨量增加到3000件，我們可以跟對方怎么說？ThankyouforyouremailofAugust15.Weregret/aresorrytolearnyoufindourpricestoohigh.Weaskyoutonotethatweusematerialsofpremiumqualityandoffer3yearwarranty.Pleasenotethatourproductsareofthebestqualityofthesamekind.Ifyoucouldincreaseyourorderto3,000pieceswewouldallowa10%discount.Wearewillingto/arepreparedtoreducethepriceby10%ontheconditionthatyouincreaseyourorderto3,000pieces.5.我方擬同意再降價3%，條件是對方下單10個工作日內支付40%首付款（downpayment)，我們可以跟對方怎么說？6.我方擬推薦TEX系列給對方，想跟對方說TEX系列可以很好地替代DOK系列，我們可以跟對方怎么說？（recommend……substitutefor…）7.在email的最后，我方想讓對方告知方案是否可行，我們可以跟對方怎么說？（proposal,workable/viable）8.我方想跟對方確認可否下周四15:30打電話給他，可以跟對方怎么說？（is…..agoodtime?）We'dliketorecommendtheTEXseries.ItcanbeanexcellentsubstitutefortheDOKseries.Pleaseletmeknowwhethertheproposalisworkable/viable.Iwouldliketocallyoutodiscussthismatterfurther.Is15:30nextThursdayafternoo