1、酒店實(shí)用英語(yǔ)公共用語(yǔ)v1、How do you do ?您好。v2、How are you? 您好嗎？v3、Good morning(afternoon,evening).v早上下午、晚上好。v4、Good night.晚安。v5、Nice to meet you!很高興見(jiàn)到你。v6、Welcome to our hotel!歡迎光臨。v7、Hope to see you again！歡迎再次光臨。v8、Thank you!謝謝！v9、Youre welcome！不客氣。v10、Im sorry！對(duì)不起。v11、Never mind.沒(méi)關(guān)系。v12、Excuse me.請(qǐng)?jiān)?打擾了。13、I

2、m sorry to disturb you.對(duì)不起，打擾您了。14、This way,please!請(qǐng)這邊走。15、Take care.請(qǐng)慢走。16、Please wait a moment.請(qǐng)稍等。17、Please take this elevator.請(qǐng)乘電梯。18、Goodbye.再見(jiàn)。19、See you later.回頭見(jiàn)。20、I see.我明白了。21、Its my duty.這是我應(yīng)該做的。22、Have a nice day.祝您今天心情愉快。23、Congratulations!祝賀您！24、Wish you good business.祝您生意興隆！25、Wish y

3、ou a happy holiday.祝您節(jié)日愉快！v26、Happy birthday to you.祝您生日快樂(lè)。v27、Happy new year.新年快樂(lè)。v28、Merry Christmas.圣誕快樂(lè)。v29、Happy weekend.周末愉快。v30、Good luck.祝您好運(yùn)。v31、Wish you success in your work.祝您工作順利。v32、Im glad to serve you.我很高興為您服務(wù)。v33、Please sit down.請(qǐng)坐。v34、Please have a cup of tea.請(qǐng)喝茶。v35、Please take a r

4、est.請(qǐng)休息一下。v36、Ill do it for you right now.馬上去辦。 v37、Dont worry.別著急。v38、Please follow me.請(qǐng)跟我來(lái)。v39、Please after you!您先請(qǐng)。v40、Here you are.給您。v41、Happy landing.一路順風(fēng)。v42、Turn left(right),please.請(qǐng)左右拐。v43、Straight on(Go straight ahead),please.請(qǐng)直走。v44、I cant catch you quite well,would you repeat it?v我聽(tīng)的不大清楚

5、，您再說(shuō)一邊好嗎？v45、I beg your pardon.(Please repeat)請(qǐng)?jiān)僬f(shuō)一遍。v46、Can you speak slowly?請(qǐng)講慢一點(diǎn)。v47、Can you spell your name?請(qǐng)拼一下您的名字。v48、Can I have your name?請(qǐng)問(wèn)您貴姓？v49、Please sign your name here.請(qǐng)簽名。v50、Sorry to have kept you waiting so long.v對(duì)不起，讓您久等了。v51、Would you pay by cash or credit card?v您是用現(xiàn)金還是信用卡結(jié)帳？v52、H

6、ere is your change.這是找您的零錢(qián)。v53、Please keep it.請(qǐng)收好。v54、Please take your time.不用急，您再好好想想。v55、There is no hurry.不用急。v56、Its free.這是免費(fèi)的。v57、Would you like?您喜歡?v58、Can I help you?可以為您效勞嗎？v59、Anything else I can do for you?您還有別的需要嗎？v60、I am sorry.I am afraid that is not allowed.v對(duì)不起，這是不允許的。v61、I am sorry.

7、It is out of the question.v對(duì)不起，這恐怕是不可能的。v62、Hope you will understand me.希望您能諒解。v63、Any uneasiness,please point it out.v 照顧不周的地方，請(qǐng)多多關(guān)照。基礎(chǔ)英語(yǔ)100句v1、您好！v Hello(or Hi)!v2、早上好！（下午好！晚上好！) v Good morning !(afternoon , evening)v3、先生、先生們、太太夫人）、小姐、女士們。Sir,Gentlemen.Madam.Miss.Ladies. v4、歡迎光臨。v Welcome v5、歡迎光臨我

8、們酒店。v Welcome to our hotel. v6、希望您在我們賓館停留愉快！v Hope you have a good time in our hotel.v7、先生，您好，貴姓？v hello sir,May I help you? v8、先生，請(qǐng)問(wèn)能為您效勞嗎？v Sir,Can I help you? v9、先生，對(duì)不起，讓您久等了。v Sorry to have kept you waiting ,sir?v10、先生，請(qǐng)問(wèn)還有別的事嗎？v Anything else I can do for you,sir?v11、先生，如果您不介意的話，我可以嗎？v Sir,Do y

9、ou mind , if I v12、好的。v All right .v13、我明白了。v I see .v14、請(qǐng)不用擔(dān)心。v Please dont worry about it .v15、我馬上為您辦。v Ill do it for you right v16、謝謝您。v Thank you.v 17、不用客氣。v You are welcome.v v v v18、您太客氣了。v It is very kind of you.v19、很高興為您服務(wù)。v I am glad to serve you.v20、這是我應(yīng)該做的。v It is my duty.v21、先生，請(qǐng)?jiān)彙 Exc

10、use me,Sir.v22、對(duì)不起。v I am sorry.v23、對(duì)此向您表示歉意。v I am sorry about this.v24、對(duì)不起，是我們的過(guò)錯(cuò)。v I am sorry ,its our fault.v25、對(duì)不起，打擾您了。v I am sorry to disturb(interrupt) you.v26、對(duì)不起，先生，請(qǐng)稍等。v Sorry sir, wait a monent please.v27、請(qǐng)?jiān)僬f(shuō)一遍好嗎？v I beg your pardon. v28、隨您的便。v As you like.v29、聽(tīng)到這事我很難過(guò)。v I am very sorry

11、to hear that.v30、對(duì)不起，賬目搞錯(cuò)了。v Sorry , there is a mistake in counting.v31、請(qǐng)進(jìn)。v Come in please.v32、請(qǐng)這邊走。v Please come this way.v33、請(qǐng)跟我來(lái)。vPlease follow me.vv34、先生，請(qǐng)一直往前走。v Please go straight ahead, Sir.v35、請(qǐng)這里下上樓。v Please go down (up) stairs here. v36、乘電梯，請(qǐng)走這邊。v Please come this way to the lift.v37、請(qǐng)?jiān)诘谝?/p>

12、個(gè)轉(zhuǎn)彎處向左右轉(zhuǎn)。v Please turn left (right) at the first corner.v38、美容室在哪里。v Where is the Beauty Salon?v39、在三樓。v its on the third floor.v40、商場(chǎng)在哪里？v Where is the shopping Centre .v41、在大堂吧旁邊。v Its next to the lobby bar.v42、請(qǐng)問(wèn)中餐廳在哪里？v Where is the Chinese Restaurant?v43、在二樓。vIt s on the second floor. v44、大堂吧在哪

13、里？v Where is the lobby bar?v45、在前臺(tái)的左前邊。v Its in front of the Front Desk on the left.v46、賓館有什么娛樂(lè)設(shè)施？v Do you have any entertainments in the hotel?v47、有，在三樓有歌舞廳、KTV包房、桑拿包房。v Yes,We have. We have a SingingDancing Hall ,KTV rooms ,Sauna rooms on the third floor .v48、在大堂有個(gè)售票處。v The Ticket counter is in th

14、e lobby.v49、洗手間在那邊。v The restroom is over there .v50、從這到云臺(tái)山要多長(zhǎng)時(shí)間。v How long will it take from here to the Yuntai mountain?v51、乘的士大約要一個(gè)小時(shí)。vIts one hour by taxi.v52、到火車(chē)站要多長(zhǎng)時(shí)間。v How long will it take to the railway Station.v53、乘的士大約5分鐘。v Its about 5 minutes by taxi.v54、哪里可以?xún)稉Q錢(qián)？v Where can I get my mone

15、y exchanged.v55、銀行在哪里？vWhere is the Bank?v56、去總臺(tái)這邊請(qǐng)。v This way to the front desk ,please.v57、先生，這是您的行李嗎？v Is this your luggage. Sir?v58、讓我?guī)湍嵝欣詈脝幔縱 Let me help you with your bags.v59、歡迎光臨，我是樓層服務(wù)員，愿意為您效勞。vWelcome ,Sir. I am the floor attendant. Can I help you?v60、請(qǐng)出示一下您的房卡好嗎？v Would you please show m

16、e your room card?v61、請(qǐng)問(wèn)您的房間號(hào)是多，先生?v May I have your room number,Sir?v62、對(duì)不起，我過(guò)會(huì)兒再來(lái).v I am sorry. I will come back later.v63、對(duì)不起，先生，讓您久等了，這是您要的開(kāi)水。v Sorry,Sir. Thank you for waiting.Here is your room,please callv room service.v64、對(duì)不起，我馬上就來(lái)一只。v I am sorry. I will change one for you.v65、歡迎您來(lái)我們餐廳用餐。v Wel

17、come to our restaurant.v66、請(qǐng)問(wèn)您喜歡喝什么茶？v What kind of tea (do you like to drink)?v67、請(qǐng)問(wèn)現(xiàn)在可以點(diǎn)菜了嗎？v (Are you ready) order now?v68、還需要點(diǎn)什么嗎？vAnything else （do you want）,sir?v69、如果您想在房間里用餐，請(qǐng)撥服務(wù)。v If you wish to have meals in your room,please call room service.v70、請(qǐng)走好，當(dāng)心臺(tái)階。v Please mind your step.v71、希望再次為您

18、服務(wù)。v Hope to serve you again.v72、對(duì)不起，您要的商品己售完了。v I am sorry,it is sold out.v73、您看這個(gè)怎么樣？v What about this one?v74、這個(gè)行嗎？v Is this all right?v75、我將盡快為您安排。v Ill arrange it for you.v76、這是找您的錢(qián)和收據(jù)。vHere is your change and receipt.v77、請(qǐng)?jiān)谶@簽名。vPlease sign your name here.v78、請(qǐng)點(diǎn)一下。vPlease check it.v79、商場(chǎng)幾點(diǎn)鐘營(yíng)業(yè)？v

19、What are the service hours of the shop?v80、從早上8點(diǎn)晚上11點(diǎn)。vIts from 8:00 am to 11:00 PMv81、我們供應(yīng)中西食品vWe provide both Chinese Food and Western Food.v82、這里提供24小時(shí)服務(wù)。vWe provide 24-hour service here. v83、祝您愉快！vHave a nice day!v84、生日愉快！vHappy birthday! v85、節(jié)日愉快!v Happy holiday!v86、新年快樂(lè)！v Happy New Year!v87、圣誕

20、快樂(lè)！v Merry Christmas!v88、周末愉快！v Happy weekend.v89、萬(wàn)事如意！v Wish you every success.v90、祝您生意興隆！v Wish you good business.v91、祝您好運(yùn)！v Good luck.v92、祝您旅途愉快。v Have a good trip.v93、對(duì)不起，這是不允許的。vI am sorry .I am afraid that is not allowed.v94、對(duì)不起，這恐怕是不可能的。vI am sorry.it is out of the question.v95、希望你能諒解。vHope y

21、ou will understand me.v96、感謝您的光臨。v Thank you for your staying here.v97、希望您再次光臨。v Welcome to again.v98、一會(huì)兒再見(jiàn)。v See you later.v99、很高興再次見(jiàn)到你。v Nice to see you again.v100、幾點(diǎn)鐘了？v What time is it?v早上8：30分。v Its 8:30 in the morning.常用單詞vFront desk /reception 總臺(tái)/接待處 vFront office前廳辦公室vReservation預(yù)訂vLaundry洗衣vBus