1、精品Change My SeatW: Excuse me, Sir, you are not supposed to smoke here.M: I beg your pardon.W: Your seat is in the non-smoking section, so please refrain from smoking.M: Oh, I see, since Im a heavy smoker. May I change my seat?W: Then Ill try to find a seat in the smoking section. One moment. please.

2、( a few minutes later)W: Thank you for waiting. I found a seat in the smoking section for you.M: Oh, did you? Thanks a lot.Bottoms upW: Excuse me,would you like a drink before your meal?M: Pardon me?W: Would you like a drink?M: Oh,I see. Ill have a beer pleaseW: Ok,here you are.M: Thank you. How muc

3、h is it?W: Well,all the drinks including beer are free of charge.M: Are you sure?Then Id love more beer pleaseW: Dont worry. It would be back again a little later.W: Are you finished?M: Yes, may I have some more beer?W: Oh,sure. Ill be back in a minute.W: Thank you for waiting. Here it is. Did you e

4、njoy your meal?M: Yes,the meal was very delicious and I am enjoy it very much. I am fullW: Is that so. I am glad you enjoy it.Where is the toilet?M: by the way miss,where is the toilet?W: toilets are in the rear,i am afraid all the toilet are fully occupied at the momentM: what?oh,what we live!thank

5、 you very much for your help,miss.W: you are welcomeI dont feel wellM: excuse me miss,my friend is sick.W: is he?yes.he looks pale,is there anything i can do for him?M: yes,pelease give him some water.W: certainlyM: and do you have any medicine for air sickness?W: well,yes.ill give him the medicine

6、too.M: ill appreciate your helpi might miss the conneting flightW: ladys and gentleman,our flight will be delaied for 1 hour due to the conjecturing in the airportM: excuse me miss,what did announcement say?W: well be delay for 1 hour.because the airport is very crowdedM: no kidding!well miss the co

7、nnecting flightW: oh,will you,thats too bad.we are really sorry to cause you a lot of troubleM: i am really have to get to paris by this eveningwould you pleased try to find any other available flight?where is the immigration?W: may i see your passport?M: here it isW: how long are you going to stay?

8、M: for one weekW: what is the purpose for your visit?M: for sightseeingW: where are you going to stay?M: at the hilton hotelW: do you have anything do declare?M: no,nothingW: how much money do you have with you?M: i have ten hand dollars in japanese yen(lost and found office)M: my baggage is just mi

9、ssingW: do you have air ticket and claim tag?M: here they areW: well,and would you fill this PIR form,and also we need your signature here.M: how soon would you deliver my baggage?W: totally by tomorrow eveningW: which hotel are you going to stay?M: at the downtown hilton hotelW: when is the expecte

10、d date of your departureM: i am going to return next weeki couldnt pass the baggage checkW: open your suitcase pleaseM: ok,here you areW: do you have anything do declare?M: no,i dontW: any cigarettes?baker?M: yes,i have two cotton of cigarettes one bottle of whiskyW: what is the white powder? are th

11、ey drugs?M: no,this is the medicine for the stomachW: may i open one of those,let me taste itM: yes,sir,go ahead,here you arewe cannot find a reserve carW: hello, is this the ABC company?M: yes, may I help you?W: we have just arrived from Tokyo only looking for a reserve car of your company. All of

12、above, we cannot find it.M: what is your reservation number?W: our reservation number is J-221.M: let me see. Oh, yes, we have your reservation number.W: you mean you haventarranged any car?M: I m sorry to say no.W: here I lltake taxi instead, how do you refund us?we cannot find your nameM: do you h

13、ave a reservation?W: yes, here sconfirmation slip.M: I m afraid we have no reservation by this name.W: no reservation? Where been? Do you have any rooms available?M: I m afraid all the rooms are fully booked.W: you mean we cantstay in this hotel tonight?M: you are right. We have no more rooms availa

14、ble for tonight.W: then would you recommend any other nearby hotel?M: ok, I ll call ahead.the room hasnt been cleaned up yetW: hello,is this house keeper?M: yes,madam,may i help you?W: this room 117,and we have just checked inM: yes?W: our room hasnt been cleaned up yetM: so would you send one of yo

15、ur house keepers to clean up our roomyourW: oh,yes.madam,well come right away then.your room number and name,please?W: our room number is 117 and my name is terry chenM: thank you,would you hang up and waiti dont like my roomW: i have a reservation for a single with bathM: we are sorry,but single ro

16、oms have been occupiedW: whats the room rate?it is a little expensivefor me,do you have any otherrooms?M: then how about this room,with just shower?W: may i see the room?ill take this room.is the rate for the room only?M: no,sir.the tax is includedMy suitcase hasnt been delivered yetA:Well, weve bee

17、n waiting for our luggage for about one hour.B:What kind of bag is it?A:Its blue,Samsonite bag.B:What is your room number and your name,please?A:This is room eleven-seven and my name is Terry Chen.B:Well,let me check.We delivered four bags to room 1106,you friends room about an hour ago.A:My friends

18、 room? Oh, I see. Thanks a lot.B:Youre quite welcome.Ive left my key in my room.M:I cant get into my room. I mean I left my room key inside.W:I see, sir. Those two ladies in front of your room did the same thing twenty minutes ago.M:Oh,did they? Well, would you give us an extra key to the room?W:I a

19、m afraid we have no extra key. So I will send somebody to your room.M:By the way, what should I do with the key when I go out?W:Please drop it at the front desk when you leave the hotel.The red lamp on the phone is going on and offW:Hello, this is room 1205. Our message lamp is flashing.M:Hold on a

20、minute, please.W:Thank you.M:I am sorry to have kept you waiting. Mr. Johns needs a telephone call fromyou.W:Would you bring the message to my room.M:Im afraid we have nobody available at the moment.W:Then Ill come down and pick up the message immediately.M:OK, we wait for you.I wonder how I should

21、take a bathW: Hello ! I m now trying to take a bath ,but there are too many buttons ,wouldtell me how to use them?M: I see ,we have an explanation left on the table. If you follow the direction ,itsquite simple .W: I read it ,but I couldnt understand it. Would you come to my room and tellme how to u

22、se them?M: Oh, certainly.W: And also tell me how to use other switches.Hot water overflowed from the bathtub.W:Hello, hot water overflowed from the bathtub. Would you help me?M:Would you turn off the tap?W:I did it.M:Then will you put all the towels under the bathroom door.W:Ok, I will.M:I will have

23、 our housekeeper come right away.W:I am sorry, I was too tired to fall asleep.M:When you woke up, the water was coming out the tub?W:Right. Can I compensate for the damage with the travel accident insurance?There are too much noisy in next room.W: Im sorry to trouble you but there are a lot of noise

24、 in next room.M: Oh,is there? Which room is it?W: It.,I think the neighbor on the right.M: You mean the room 1818?W: Im not sure, but I think so.Im very exhaust but I cant sleep.M: All right woman,Ill check and tell them to be quiet.W: If the nest room is still noisy, could you give me another room

25、please?What happen to the room service?w:Hello,Is this room service?M:Yes,May i help you?w:This is the room 1425,we asked for the room service an hour ago. M:we are very sorry to cause you a lot of inconvenience.w:Whats the matter?M:Were rather busy right now.It will take another 15minutes w:Is it r

26、eally going to take that long,will you rush the order?M:Im afraid it will take 15 minutes at most.w:ha,well ,we have no choice.My laundry is not ready yet?W: Hello, I set up my laundry yesterday, are they being ready?M: They will be ready this afternoon.W: Oh, no. I m leaving for Japan at eleven thi

27、s morning.M: Is that right? We are very sorryW: I thought it the same day service. Anyway, please do a hurry.M: I afraid be can returned by eleven oclock.W: Well, then. Would you send to Japan, please?M: Yes, we clldo so.Where is the key to the safety boxW:I am sorry to say this but I seem to have l

28、ost the key to the safe.M:Where do you think you lost it? Outside the hotel?W:Yes, I believe so. How should I compensate for this?M:I am afraid, Maam, you have to pay 100 US dollars since you lost the key.W:What? 100 US dollars? Is it covered by the insurance?M:I am afraid no. It is not covered by t

29、his insurance。something is wrong with my billWoman:well,we didnt ask for this room service maybe someone else ask it ,Im sure.Man:Oh,is it? let me check.Woman:yes,please.Man:Im sorry to say this room charge is yours.Woman:We payed for the room service already in our room,Man:Do you have any evidence

30、s?Woman:No,we got know we see it and pay it on the spot!Could you keep my bag until i leave?M:Can i help you ,madam, w:yes,would you keep our bags until 6:00pmM:Are you all our grests?W:yes we checked on just now. m:please fill in this form.W:Is this all right.M:so youre leaving this evening, we ll

31、keep your bags until 6:00pm ,here is you tagW:Thanks a lot.W: excuse me, would you tell me how to return to Honten Hotel.Im afaid I lost my my way.M: did you have hotel card or something?W: let me see. yes, I have yhe address and hotel telphone number here.M ： oh, you stay at the down town Yonden. w

32、hen you go down two blocks this way and turn left, you will find it on your right.W: I dont understand very well. could you give me a map?Where is the restaurant?Excuse me; is there any restaurant around here?I am sorry but I don t know.I am stranger here myself.Oh I see.Why don tyou go to a coffee

33、show or something else and order a cup of coffee. There you find nice and clean restaurant.Good afternoon, what can I do for you?I have a cup of coffee .please.where is mans room?It is over there near the door.No photographing in the museum.W:Execuse me. In this museum, you are not supposed to take

34、pictures.M:Is that right? I didnt know it.W:Will you give me your camera? We have to confiscate your film.M:Will you forgive me. Could you return my camera?W:We will keep and return it later.M:Oh, I see. Then, can I buy slides and picture postcards somewhere?W:You can buy them at the souvenir shop n

35、ear the exit.Is it that expensive?W:Take me to this address, please.M:Yes, Maam.M:Here we are.W:How much do I owe you, sir?M:30 dollars, Maam.W:Are you kidding? The meter says 15 dollars, doesnt it?M:Yes, but we need some extra charge and some tip too.W:I dont get it. Ill go and have our doorman tal

36、k to you then.M:Ok, Maam. Calm down, 15 dollars will do.Oh,my! its brokenW: hello,i bought a pen in your shop just beforeM: yes,thank you very muchpen isW: now i came back to the hotel and try to show it to my friend,the broken,i am afraidM: oh,is it?W: would you change it to a new one?M: yes,certai

37、nly,you have the receipt?W: yes,i doM: then would you kindly come to our shop with the receipt by 10 oclock,well replace itW: thank you so much!this is not what i boughtW: hello,i bought a china dress in your shop this morningM: yes?W: i bought one size up by mistakeM: oh,did you?W: i wonder if you

38、can change it to one size downM: yes,of couse. will you come with receipt?W: then ill come to your place later in the evening,and how late is your shop open?M: until 8 oclock madam.we are looking forward to seeing youi was nicely take him inW: you are from japan,arent you?M: oh,yes!W: i love japan a

39、 lotM: i am glad to hear thatW: lets go to another place where my friend is working,let me pay here.M: thank you,ill pay next thenW: oh,i must be going now,it was nice talking with youM: check,pleaseW: 500 US dollarsM: no kidding!we have only 5 bottles of beerW: you had champagne for the girl。could

40、i possibly borrow a jacket and a tieourtheW: well,sir.we are asking all our guests to wear a jacket and a tie in restaurantM: is that so?i didnt know it,can i possibly borrow a jacket and a tie?W: i am sorry,you cant borrow a jacket and a tie.M: then well return to the hotel and come back,will you c

41、hange appointmentW: certainly,what time will you come back?M: at 7,please.W: how many in your party?M: a party of 13.W: alright,we are waiting for you at 7This is not what I orderedM:I will have sole then.W:All right, how about the other guests.M:The rest of us will have this todays special, please.

42、W:Ok.M:I am sorry but I ordered sole not the same as the others.Will you change it?W:Im afraid we have no more sole.M:Then Ill have the pork cutlet instead.W:Certainly, just a moment, sir.Its about time I leftWwoman MmanM:Excuse me,Ive been waiting my main dish for quite a time.W:Yes sir,just a minu

43、te,please.Ill check with the kitchen. (After a while )W:Thank you for waiting.It takes another 10 to 15 minutes,Im afraid.M:I have an appointment in half an hour.W:I see.M:Do you have anything else I can have instead?W:Well sir,yes.How abour this stew?We can serve you at once.M:Ill take this stew th

44、en.Can I take this home?M:Excuse me.We ordered too much. May we take the food home?W:Yes, surely.M:Do I have to pay extra charge for that?W:No, you dont. It is free of charge.M:Well,then, will you put this and that into doggie bags?W:Certainly, would you wait for a few minutes?M:Thanks. Woud you giv

45、e me another favor?W:Yes,what is it?M:Some more Chinese tea for us, please.W:Sure, Ill be back in a minute.You add it up wrongM:Will you bring our bill,please?W:Yes,certainly.Ill be back in a minute.Here you are.M:Thanks.Let me see. I think theres a mistake on the bill here.Would you mind checking ,

46、please?W:Of course not. Let me check.Oh,you seem to be correct.M:How about taxes service charge?W:Only ten percent of taxes included in the bill .M:Then 100 US dollars covers everything,doesnt it?W:It sure does.A burglar seems to break into my roomM:Will you tell me the situation?W:I was in my frien

47、ds room, talking for an hour or so.M:And then?W:I came back to my room and found my suitcase was open and my camera and five hundred dollars in cash inside the wallet were gone.M:Im afraid you must give up the cash.Are you insured?W:Yes, this is my overseas travel accident insurance card.M:Ill make

48、a report for you and please claim this to the insurance company with this report.My bag was stolen.W:Excuse me. My bag was stolen, will you help me?M:When did it happen?W:Just about half an hour ago.M:Tell me where it happened and how.W:Yes,it was just when I was walking in the park. I saw something

49、 children with a newspaper.M:That happens often these days.Well, please fill in this Report of Theft.W:I want to get in touch with the Chinese Embassy because my passport was in the stolen bag.A traffic accident on the bus tourM:Hello, is Ms. Alice there?W:This is she speaking.M:Im sorry to say your

50、 friend Ms. Barbara was injured when she was on the sightseeing bus.W:Oh, was she? Where is she now?M:She has been hospitalized in American Hospital and it might take a few days to recover.W:Will you give me the telephone number of the American Hospital and is the hospital near here?M:The telephone

51、number is 222-1111. And you can reach there in 10 minutes by car.I have a feverW:What is your temperature now?M:My temperature is 39 degrees centigrade.W:How high was your temperature yesterday?M:I didnt take my temperature but I felt feverish.W:Will you open your mouth? Your throat is swollen.M:Doc

52、tor, I cant eat any foods because I had a sore throat.W:You seem to have a cold. Ill give your an injection and let me write down your prescription.Wheres the pharmacy?W:Do you have cold medicine?M:Yes,but do you have a prescription with you?W:No, I dont.M:Im afraid you cant buy any medicine without

53、 a prescription from a doctor.W:I have a headache. Is there anything I can buy without a prescription? M:Then you can buy Aspirin.W:I will take the Aspirin then.And have you a small first-aid kit?M:Yes, here this is.W:Ill take it too.M:Thank you and take care.Please call an ambulance.W:Excuse me, si

54、r. But please call an ambulance. My friend suddenly got a sharppain in the stomach.M:Is he all right? Theres a big hospital just around the corner.W:Oh, is there? Will you find someone to take us to the hospital then?M:All right, sir. Ill have someone to take you there. By the way, is he insured?W:Y

55、es, he is.M:Im glad to hear that. In case hes not insured, the hospital will never acceptsany patient.Id like to reconfirm my flight reservationM:Hello.I want to reconfirm our flight to London.W:Yes, sir.Did you call the airline?M:Yes,I did.But I couldnt communicate with them in English.They speak o

56、nly Spanish.So I need your help.W:Certainly,sir.What is the flight number and when are you leaving?M:We are taking IB 385 to London tomorrow at 1 p.m.anW:Oh,I see, sir.We have the airline office inside the hotel.They have English-speaking staff.Just dial 35,please.Im afraid all the seats are fully bookedM:Would you find any other available flight to Tokyo?W:Sure. We try our best.M:Thank you.W:Mr.Chen,are you sure youre taking BA-007 back to Tokyo?M:Yes, of course.I think our travel agent would have made the reservation for us.W:Im afraid this flight is