人力與組織管理GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired、Interactionduringtheclass4OutesOute1800Oute2600Oute3600Oute41,000BasedonacaseReportrequirement報告封皮(Coverpage)Reporttitle大標(biāo)題字號:三號或者16副標(biāo)題字號:四號或者14正文:小四或者12行距:1、5倍行距段間距:1、5倍距(直接回車即可)字體:TimesNewRoman最后一頁列出reference理論結(jié)合案例結(jié)構(gòu):Introduction->Body->ConclusionAllorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmannerQuestion1CorrectlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisationFormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthepany、Rulesestablishedbyanorganizationtogovernproceduresandoperations、Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding、InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyamongoalthatmayplimentorworkagainstthegoalsoftheformalorganization、10大家應(yīng)該也有點累了，稍作休息大家有疑問的，可以詢問和交流InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflictingFormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrolQuestion2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisationOrganizationDesignStrategic

PlanningGoalsObjectivesPoliciesObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementactionSurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValueObjectivesMeasurableAttainableRealisticTime-specificSpecificSpecific–statingexactlywhatitistryingtoachieve、Measurable–abletobemeasuredtodecideiftheyhavebeenachieved、Attainable–havetheapprovalandunderstandingofeveryoneinvolved、Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,petition,market,etc、TimeSpecific–stateatimebywhichtheyshouldbeachieved、Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation、Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected、ConsumergoalGoalsimpactourcustomers,i、e、prices,quality,product/serviceavailability、OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i、e、environmentally,ethically,etc、ProductgoalGoalsinfluencetheproductsweproduce/sell,i、e、qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieveObjectivesarenarrow、Objectivesareprecise、Objectivesaretangible、Objectivesareconcrete、Objectivescanbevalidated、Goalsarebroad、Goalsaregeneralintentions、Goalsareintangible、Goalsareabstract、Goalscan'tbevalidatedasis、panypoliciespany

PolicyRemunerationPersonnelEnvironmentCommunicationAsetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible、EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassmentpoliciesandpoliciesregardingputerandInternetusage,warningsoremployeeterminationEqualopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace、Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization、EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesmunicationpoliciesQuestion3OutlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisationCorporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness、Theymainlyinclude:EmployeesmunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnionsStakeholdersOwner/shareholdersInterest:dividend,profit,marketshare,s