ICS

35.240.01

CCS

L70

中華人民共和國國家標準

GB/T44120—2024

智慧城市公眾信息終端服務指南

Smartcity—Guidelinesforpublicinformationterminalservices

2024-05-28發(fā)布2024-12-01實施

國家市場監(jiān)督管理總局發(fā)布

國家標準化管理委員會

GB/T44120—2024

目次

前言

·····································································································

Ⅲ

1

范圍

··································································································

1

2

規(guī)范性引用文件

······················································································

1

3

術語和定義

···························································································

1

4

縮略語

································································································

1

5

公眾信息服務基本原則

···············································································

1

6

公眾信息服務內容與模式

············································································

2

6.1

公眾信息服務內容

···············································································

2

6.2

公眾信息服務模式

···············································································

2

6.3

信息推送服務

····················································································

2

6.4

信息查詢服務

····················································································

3

6.5

信息互動服務

····················································································

3

7

公眾信息終端分類及服務功能

·······································································

3

7.1

終端分類

·························································································

3

7.2

移動端

···························································································

4

7.3

計算機端

·························································································

4

7.4

自助服務終端

····················································································

5

7.5

電視端

···························································································

6

7.6

信息顯示屏

······················································································

6

參考文獻

··································································································

8

Ⅰ

GB/T44120—2024

前言

本文件按照GB/T1.1—2020《標準化工作導則第1部分：標準化文件的結構和起草規(guī)則》的規(guī)定

起草。

請注意本文件的某些內容可能涉及專利。本文件的發(fā)布機構不承擔識別專利的責任。

本文件由全國信息技術標準化技術委員會（SAC/TC28）提出并歸口。

本文件起草單位：蘭州北科維拓科技股份有限公司、中國電子技術標準化研究院、蘭州三維大數據

標準化研究院有限公司、南威軟件股份有限公司、深圳賽西信息技術有限公司、山東浪潮新基建科技有

限公司、華為技術有限公司、中國人民大學、北京清華同衡規(guī)劃設計研究院有限公司、蘭州大學、華勤

技術股份有限公司、成都秦川物聯網科技股份有限公司、上海大學、廣東金賦科技股份有限公司、深圳

市永達電子信息股份有限公司、深圳市深勘工程咨詢有限公司、山西云時代智慧城市技術發(fā)展有限公

司、杭州海康威視數字技術股份有限公司、北京航空航天大學、山東新一代標準化研究院有限公司、西

安航天弘發(fā)實業(yè)有限公司、北京君翌科技有限公司。

本文件主要起草人：陳冬梅、張紅衛(wèi)、劉文、趙強、仵大奎、張?zhí)煲弧⒗钍亓痢⑴砀锓恰⒂⒔堋?/p>

馮曉蒙、安小米、趙有驥、郝誠山、王飛飛、陸福相、相福民、顏文亮、權亞強、任泳誼、張盈盈、

戚建淮、賈海鵬、陳光潛、李騰、趙娜、黨橋橋、王瑤瑤、趙志立、鄧攀、鄭金萍、史叢叢、范婉鋒、

張默。

Ⅲ

GB/T44120—2024

智慧城市公眾信息終端服務指南

1范圍

本文件給出了智慧城市場景下公眾信息服務基本原則、公眾信息服務內容與模式、公眾信息終端分

類及服務功能。

本文件適用于指導智慧城市場景下公眾信息終端服務的規(guī)劃、設計、建設與運維等。

2規(guī)范性引用文件

本文件沒有規(guī)范性引用文件。

3術語和定義

下列術語和定義適用于本文件。

3.1

公眾信息終端服務publicinformationterminalservices

根據公眾信息需求，服務提供者通過多種手段、方法對信息進行搜集、加工和處理，在各類終端設

備上提供信息產品或服務的有組織的活動。

3.2

智能移動終端smartmobileterminal

能夠接入移動通信網，具有能夠提供應用程序開發(fā)接口的開放操作系統，并能夠安裝和運行第三方

應用軟件的手持或便攜設備。

[來源：GB/T34978—2017，3.1.1，有修改]

3.3

自助服務終端publicinformationself-serviceterminal

服務提供者提供的實施自助服務的專用設備或裝置。

[來源：GB/T23647—2009，3.2]

4縮略語

下列縮略語適用于本文件。

ID：身份標識號（IdentityDocument）

5公眾信息服務基本原則

提供公眾信息服務時宜考慮以下基本原則。

a）合規(guī)合法：采集、處理和發(fā)布信息時遵守現行相關法律法規(guī)。

b）