8DTemplate

8D模板8DTemplate

8D模板D1-TEAMFORMATIOND1–成立專案小組TeamFormation(成立專案小組）Customer/InternalReferenceCaseNo客戶/內部參考個案編號TotalQuantity總數量FailureQuantity次品數量FailureRate次品率Customer/AreaName客戶/區間名ModelDescription型號描述ModelPartNo.型號零件編號

TeamMembers(小組成員）Champion(擁護者)ContactInformation(聯系方式)TeamLeader(組長)ContactInformation(聯系方式)StartDate開始日期Dept.(部門)Name(姓名)Position職位ContactInformation聯系方式D1-TEAMFORMATIONTeamFormatD2–PROBLEMSTATEMENTD2–問題描述D2.1)ProblemDescriptionfromCustomer’sPointofView,withfailurerateincluded(客方問題描述,包含次品率）D2.2)ProblemDescriptionfromSupplier’sPointofView,withfailurerateincluded(客方問題描述,包含次品率）DescribeProblem(描述問題)Remark:QuantitativeandMeasurableasfarasPossible(備注:盡可能量化）D2–PROBLEMSTATEMENTD2.1)PrD2–PROBLEMSTATEMENTD2–問題描述D2.3)PicturesShowingtheDefective&AcceptableSamples(好壞板照片)DescribeProblem-Cont’d(描述問題-續前頁）DefectiveSample(壞板）AcceptableSample(好板）D2–PROBLEMSTATEMENTD2.3)PiD2–PROBLEMSTATEMENTD2–問題描述D2.4)ProblemDescriptionby5W2H+Is/IsNotMeans(用5W2H+Is/IsNot描述)Is是IsNot不是Therefore,Wecanconclude……因此,我們可以斷定……Whatistheproblem?問題是什么?Whodetectedtheproblem?誰發現問題?Wheretheproblemwasfound?在哪發現問題?Whenthedefectwasdetected?何時探測到次品?Whythisisaproblem?為什么是問題?Howthedefectwasdetected?次品是如何被探測到的?HowManydefectsfound?發現多少次品?DescribeProblem-Cont’d(描述問題-續前頁）D2–PROBLEMSTATEMENTD2.4)PrD2–PROBLEMSTATEMENTD2–問題描述D2.5)Use5-Whyifpossible(sometimesstopat3-Why)tofurtherdescribethefailuresanditsimpactespeciallyuponconfirmedFailureAnalysisreport如可能,用5個為什么(有時分析到3個為什么也接受)進一步描述故障及其影響,特別在有經確認的分析報告時適用DescribeProblem-Cont’d(描述問題-續前頁）DefinetheProblem明確問題RootCause根本原因Why?為什么？Why?為什么？Why?為什么？Why?為什么？Therefore因此Therefore因此Therefore因此Therefore因此D2–PROBLEMSTATEMENTD2.5)UsD2–PROBLEMSTATEMENTD2–問題描述D2.6)TraceabilityInformationfortheDefect,e.g.DateCode,OrderNo.,

BatchLotSize,etc.(次品追溯信息,例如日期碼,訂單號，批量等）D2.7)SummaryforcurrentsituationandpotentialimpactorrisktoCustomer(現狀及對客戶潛在影響或風險概述)D2.8)Identifyingandpinpointingthelocationsandquantitiesofallthepotentiallyproblematiclots/products,includingWIP/FinishedGoods/CustomerStocks(識別有潛在問題批產品的位置及數量,包括半成品/成品/客方存貨)DescribeProblem-Cont’d(描述問題-續前頁）D2–PROBLEMSTATEMENTD2.6)TrContainmentAction(圍堵行動)D3–CONTAINMENTACTIOND3–圍堵行動D3.1)ContainmentforAffectedWIP&FinishedGoods(圍堵受影響之半成品及成品)SupplierSite供應商處DuringShipping運送途中CustomerSite客戶處WIPatLine產線半成品WIPatPacking包裝區半成品FinishedGoodsInventory庫存成品FinishedGoodsduringShipping運送途中成品FinishedGoodsInventory庫存成品FinishedGoodsAssembledinCustomerUnit客戶已裝成品PartNo.產品編號PartName產品名稱Quantity數量LotNo.批號WithRisk?(Y/N)是否有風險?(Y/N)Disposition處置方式ResultofDisposition處置結果Remarks備注ContainmentAction(圍堵行動)D3–ContainmentAction-Cont’d(圍堵行動-續前頁)D3.2)ContainmentforProductionLine,StoporContinuationwithProperContainmentActioninPlace(圍堵生產線,停線或在有有效圍堵行動下繼續生產)D3.3)ContainmentinCustomerSite,e.g.VisitCustomer,ProductReturn,Replacement,Sorting,Screening,etc.(客戶處圍堵,如訪客,產品退回/更換/分揀/篩選等)D3–CONTAINMENTACTIOND3–圍堵行動ContainmentAction-Cont’d(圍ContainmentAction-Cont’d(圍堵行動-續前頁)D3.4)SupportingDocumentationsAttachedforContainment,e.g.ApprovedEI/WI/TD/RGA,etc.

附上圍堵相關支持文件,如經批準的工程指引/作業指引/暫收文件/退貨批準單等D3.5)Audit&ValidateEffectivenessofContainmentActions(審核及確認圍堵效果)D3–CONTAINMENTACTIOND3–圍堵行動ContainmentAction-Cont’d(圍D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis(根本原因分析)D4.1)FishBoneDiagram-CauseandEffectDiagram(魚骨圖-因果圖)ManMachineMaterialMethodD4–ROOTCAUSEANALYSISRootCRootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.2)CauseEliminationonMan(在人方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.3)CauseEliminationonMachine(在機器方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.4)CauseEliminationonMaterial(在物料方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.5)CauseEliminationon

Method(在方法方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.6)ConclusionMadeBasedonCauseElimination(基于原因排除做出結論)D4.7)DuplicationonFailureModebySimulatingtheConcludedCauseforCauseVerification

(通過模擬以上總結出來的原因重復失效模式從而驗證原因)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.8)5-WhyAnalysisfortheVerifiedCause(對驗證的原因進行5個為什么分析)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.9)ConclusiononRootCause(根本原因總結)D4.9.1)OccurrenceRootCause(發生的根本原因)D4.9.2)EscapeRootCause(逃出的根本原因)D4.9.3)SystemicRootCause(系統的根本原因)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(D5–IMPLEMENTCORRECTIVEACTIOND5–執行改善行動ImplementCorrectiveAction(執行改善行動)D5.1)OccurrencePermanentCorrectiveAction(s)(針對發生原因的永久性改善行動)ActionNo.行動號WhatAction行動Who負責人When執行日期D5.1.1D5.1.2D5.1.3D5.2)EscapePermanentCorrectiveAction(s)(針對逃出原因的永久性改善行動)ActionNo.行動號WhatAction行動Who負責人When執行日期D5.2.1D5.2.2D5.3)SystemicPermanentCorrectiveAction(s)

(針對系統原因的永久性改善行動)ActionNo.行動號WhatAction行動Who負責人When執行日期D5.3.1D5.3.2D5–IMPLEMENTCORRECTIVEACTID5–IMPLEMENTCORRECTIVEACTIOND5–執行改善行動ImplementCorrectiveAction-Cont’d(執行改善行動–續前頁)D5.4)SupportingEvidenceforCorrectiveActions,e.g.Photos,TrialRunData,GoalExpectedtoAchievebyIndividualAction,etc.改善行動相關支持文件,如照片,試驗數據,各項行動期望達到的目標等D5–IMPLEMENTCORRECTIVEACTID6–VERIFYCORRECTIVEACTIOND6–驗證改善行動

VerifyCorrectiveAction(驗證改善行動)D6.1)OccurrencePermanentCorrectiveAction(s)(針對發生原因的永久性改善行動)D6.2)EscapePermanentCorrectiveAction(s)(針對逃出原因的永久性改善行動)D6.3)SystemicPermanentCorrectiveAction(s)

(針對系統原因的永久性改善行動)ActionNo.行動號WhatAction行動Auditor審核人When審核日期EvidenceGot&CommentbyAuditor審核人所獲證據及意見D5.1.1D5.1.2D5.1.3ActionNo.行動號WhatAction行動Auditor審核人When審核日期EvidenceGot&CommentbyAuditor審核人所獲證據及意見D5.2.1D5.2.2ActionNo.行動號WhatAction行動Auditor審核人When審核日期EvidenceGot&CommentbyAuditor審核人所獲證據及意見D5.3.1D5.3.2D6–VERIFYCORRECTIVEACTIONVD6–VERIFYCORRECTIVEACTIOND6–驗證改善行動

VerifyCorrectiveAction–Cont’d(驗證改善行動–續前頁)D6.4)SupportingEvidenceforCorrectiveActionVerification&Effectiveness,e.g.Photos,DefectRateafterImplementationofCorrectiveAction,etc.改善行動驗證及效果相關支持文件,如照片,執行改善行動后次品率等D6–VERIFYCORRECTIVEACTIONVD7–PREVENTIVEACTIOND7–預防行動PreventiveAction(預防行動)D7.1)Documentation

Update&Standardization,e.g.Drawing,PFMEA,PCP,WI,etc.

(PleaseAttachtheUpdatedDocumentationsofLatestVersionbelow)文件更新及標準化,如圖紙,PFMEA,控制計劃,作業指引等(請將最新版本文件附在下面）D7–PREVENTIVEACTIONPreventiD7–PREVENTIVEACTIOND7–預防行動PreventiveAction–Cont’d(預防行動–續前頁)D7.2)SpreadoutCorrectiveActionsacrossOther

SimilarProducts將改善行動推廣到其它類似產品ActionNo.行動號WhatAction行動ApplicableProducts適用產品ActionSpreadingoutPlan行動推廣計劃Series/ModelNo.系列號/型號ProductName產品名稱Who負責人When執行日期D5.1.1D5.1.2D5.1.3D5.2.1D5.2.2D5.3.1D5.3.2D7–PREVENTIVEACTIONPreventiD7–PREVENTIVEACTIOND7–預防行動PreventiveAction–Cont’d(預防行動–續前頁)D7.3)AuditResultforthestatusofSpreadingoutCorrectiveActions改善行動推廣狀態審核結果ActionNo.行動號WhatAction行動ApplicableProducts適用產品ActionSpreadingout

Status行動推廣狀態Series/ModelNo.系列號/型號ProductName產品名稱Auditor審核人When審核日期Result結果D5.1.1D5.1.2D5.1.3D5.2.1D5.2.2D5.3.1D5.3.2D7–PREVENTIVEACTIONPreventi26D8–CLOSUREANDCONGRATULATETEAMD8–結案及祝賀小組ClosureandCongratulateTeam(結案及祝賀小組)D8.1)Congratulatetheteamforthesignificantandsuccessfulefforttoresolvetheproblem.Forwardclosuretotheotherproblem-solvingteamsandtherestoftheteamleaderandmanagementforreference.為通過不懈努力成功解決問題而祝賀小組.將結案消息轉發給所有小組成員及管理層做參考.D8.2)ArchiveDocuments(文件存檔)D8.3)Remarks,e.g.WhatLessonLearnt,WhatSupportExpectedfor

HandlingIssueMoreEffectively&EfficientlyinFuture,etc.(備注,如所獲經驗教訓,期望今后得到什么支持以更有效更快地處理問題等)D8.4)SignaturesforClosure(結案簽署)SupplierRepresentative供應商代表Preparedby制作人Reviewedby審核人Approvedby批準人CustomerRepresentative客戶代表Endorsedby認可人26D8–CLOSUREANDCONGRATULAT8D-Template-Rev-2-(Repor教學講解課件8DTemplate

8D模板8DTemplate

8D模板D1-TEAMFORMATIOND1–成立專案小組TeamFormation(成立專案小組）Customer/InternalReferenceCaseNo客戶/內部參考個案編號TotalQuantity總數量FailureQuantity次品數量FailureRate次品率Customer/AreaName客戶/區間名ModelDescription型號描述ModelPartNo.型號零件編號

TeamMembers(小組成員）Champion(擁護者)ContactInformation(聯系方式)TeamLeader(組長)ContactInformation(聯系方式)StartDate開始日期Dept.(部門)Name(姓名)Position職位ContactInformation聯系方式D1-TEAMFORMATIONTeamFormatD2–PROBLEMSTATEMENTD2–問題描述D2.1)ProblemDescriptionfromCustomer’sPointofView,withfailurerateincluded(客方問題描述,包含次品率）D2.2)ProblemDescriptionfromSupplier’sPointofView,withfailurerateincluded(客方問題描述,包含次品率）DescribeProblem(描述問題)Remark:QuantitativeandMeasurableasfarasPossible(備注:盡可能量化）D2–PROBLEMSTATEMENTD2.1)PrD2–PROBLEMSTATEMENTD2–問題描述D2.3)PicturesShowingtheDefective&AcceptableSamples(好壞板照片)DescribeProblem-Cont’d(描述問題-續前頁）DefectiveSample(壞板）AcceptableSample(好板）D2–PROBLEMSTATEMENTD2.3)PiD2–PROBLEMSTATEMENTD2–問題描述D2.4)ProblemDescriptionby5W2H+Is/IsNotMeans(用5W2H+Is/IsNot描述)Is是IsNot不是Therefore,Wecanconclude……因此,我們可以斷定……Whatistheproblem?問題是什么?Whodetectedtheproblem?誰發現問題?Wheretheproblemwasfound?在哪發現問題?Whenthedefectwasdetected?何時探測到次品?Whythisisaproblem?為什么是問題?Howthedefectwasdetected?次品是如何被探測到的?HowManydefectsfound?發現多少次品?DescribeProblem-Cont’d(描述問題-續前頁）D2–PROBLEMSTATEMENTD2.4)PrD2–PROBLEMSTATEMENTD2–問題描述D2.5)Use5-Whyifpossible(sometimesstopat3-Why)tofurtherdescribethefailuresanditsimpactespeciallyuponconfirmedFailureAnalysisreport如可能,用5個為什么(有時分析到3個為什么也接受)進一步描述故障及其影響,特別在有經確認的分析報告時適用DescribeProblem-Cont’d(描述問題-續前頁）DefinetheProblem明確問題RootCause根本原因Why?為什么？Why?為什么？Why?為什么？Why?為什么？Therefore因此Therefore因此Therefore因此Therefore因此D2–PROBLEMSTATEMENTD2.5)UsD2–PROBLEMSTATEMENTD2–問題描述D2.6)TraceabilityInformationfortheDefect,e.g.DateCode,OrderNo.,

BatchLotSize,etc.(次品追溯信息,例如日期碼,訂單號，批量等）D2.7)SummaryforcurrentsituationandpotentialimpactorrisktoCustomer(現狀及對客戶潛在影響或風險概述)D2.8)Identifyingandpinpointingthelocationsandquantitiesofallthepotentiallyproblematiclots/products,includingWIP/FinishedGoods/CustomerStocks(識別有潛在問題批產品的位置及數量,包括半成品/成品/客方存貨)DescribeProblem-Cont’d(描述問題-續前頁）D2–PROBLEMSTATEMENTD2.6)TrContainmentAction(圍堵行動)D3–CONTAINMENTACTIOND3–圍堵行動D3.1)ContainmentforAffectedWIP&FinishedGoods(圍堵受影響之半成品及成品)SupplierSite供應商處DuringShipping運送途中CustomerSite客戶處WIPatLine產線半成品WIPatPacking包裝區半成品FinishedGoodsInventory庫存成品FinishedGoodsduringShipping運送途中成品FinishedGoodsInventory庫存成品FinishedGoodsAssembledinCustomerUnit客戶已裝成品PartNo.產品編號PartName產品名稱Quantity數量LotNo.批號WithRisk?(Y/N)是否有風險?(Y/N)Disposition處置方式ResultofDisposition處置結果Remarks備注ContainmentAction(圍堵行動)D3–ContainmentAction-Cont’d(圍堵行動-續前頁)D3.2)ContainmentforProductionLine,StoporContinuationwithProperContainmentActioninPlace(圍堵生產線,停線或在有有效圍堵行動下繼續生產)D3.3)ContainmentinCustomerSite,e.g.VisitCustomer,ProductReturn,Replacement,Sorting,Screening,etc.(客戶處圍堵,如訪客,產品退回/更換/分揀/篩選等)D3–CONTAINMENTACTIOND3–圍堵行動ContainmentAction-Cont’d(圍ContainmentAction-Cont’d(圍堵行動-續前頁)D3.4)SupportingDocumentationsAttachedforContainment,e.g.ApprovedEI/WI/TD/RGA,etc.

附上圍堵相關支持文件,如經批準的工程指引/作業指引/暫收文件/退貨批準單等D3.5)Audit&ValidateEffectivenessofContainmentActions(審核及確認圍堵效果)D3–CONTAINMENTACTIOND3–圍堵行動ContainmentAction-Cont’d(圍D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis(根本原因分析)D4.1)FishBoneDiagram-CauseandEffectDiagram(魚骨圖-因果圖)ManMachineMaterialMethodD4–ROOTCAUSEANALYSISRootCRootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.2)CauseEliminationonMan(在人方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.3)CauseEliminationonMachine(在機器方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.4)CauseEliminationonMaterial(在物料方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.5)CauseEliminationon

Method(在方法方面識別原因-排除法)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.6)ConclusionMadeBasedonCauseElimination(基于原因排除做出結論)D4.7)DuplicationonFailureModebySimulatingtheConcludedCauseforCauseVerification

(通過模擬以上總結出來的原因重復失效模式從而驗證原因)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.8)5-WhyAnalysisfortheVerifiedCause(對驗證的原因進行5個為什么分析)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(RootCauseAnalysis-Cont’d(根本原因分析-續前頁)D4.9)ConclusiononRootCause(根本原因總結)D4.9.1)OccurrenceRootCause(發生的根本原因)D4.9.2)EscapeRootCause(逃出的根本原因)D4.9.3)SystemicRootCause(系統的根本原因)D4–ROOTCAUSEANALYSISD4–根本原因分析RootCauseAnalysis-Cont’d(D5–IMPLEMENTCORRECTIVEACTIOND5–執行改善行動ImplementCorrectiveAction(執行改善行動)D5.1)OccurrencePermanentCorrectiveAction(s)(針對發生原因的永久性改善行動)ActionNo.行動號WhatAction行動Who負責人When執行日期D5.1.1D5.1.2D5.1.3D5.2)EscapePermanentCorrectiveAction(s)(針對逃出原因的永久性改善行動)ActionNo.行動號WhatAction行動Who負責人When執行日期D5.2.1D5.2.2D5.3)SystemicPermanentCorrectiveAction(s)

(針對系統原因的永久性改善行動)ActionNo.行動號WhatAction行動Who負責人When執行日期D5.3.1D5.3.2D5–IMPLEMENTCORRECTIVEACTID5–IMPLEMENTCORRECTIVEACTIOND5–執行改善行動ImplementCorrectiveAction-Cont’d(執行改善行動–續前頁)D5.4)SupportingEvidenceforCorrectiveActions,e.g.Photos,TrialRunData,GoalExpectedtoAchievebyIndividualAction,etc.改善行動相關支持文件,如照片,試驗數據,各項行動期望達到的目標等D5–IMPLEMENTCORRECTIVEACTID6–VERIFYCORRECTIVEACTIOND6–驗證改善行動

VerifyCorrectiveAction(驗證改善行動)D6.1)OccurrencePermanentCorrectiveAction(s)(針對發生原因的永久性改善行動)D6.2)EscapePermanentCorrectiveAction(s)(針對逃出原因的永久性改善行動)D6.3)SystemicPermanentCorrectiveAction(s)

(針對系統原因的永久性改善行動)ActionNo.行動號WhatAction行動Auditor審核人When審核日期EvidenceGot&CommentbyAuditor審核人所獲證據及意見D5.1.1D5.1.2D5.1.3ActionNo.行動號WhatAction行動Auditor審核人When審核日期EvidenceGot&CommentbyAuditor審核人所獲證據及意見D5.2.1D5.2.2ActionNo.行動號WhatAction行動Auditor審核人When審核日期EvidenceGot&CommentbyAuditor審核人所獲證據及意見D5.3.1D5.3.2D6–VERIFYCORRECTIVEACTIONVD6–VERIFYCORRECTIVEACTIOND6–驗證改善行動

VerifyCorrectiveAction–Cont’d(驗證改善行動–續前頁)D6.4)SupportingEvidenceforCorrectiveActionVerification&Effectiveness,e.g.Photos,DefectRateafterImplementationofCorrectiveAction,etc.改善行動驗證及效果相關支持文件,如照片,執行改善行動后次品率等D6–VERIFYCORRECTIVEACTIONVD7–PREVENTIVEACTIOND7–預防行動