BMCPerformanceManagerConsole7.x:Administering–Part2Module2:ImplementingaBPMConsoleProjectModuleObjectivesDescribethephasesofanimplementationprojectPlantheimplementationprocess2?2006BMCSoftware,Inc.Allrightsreserved.Lesson1:PhasesofImplementationObjectivesOverviewoftheimplementationprojectDescribethephasesofanimplementationproject4?2006BMCSoftware,Inc.Allrightsreserved.OverviewoftheImplementationProjectDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase55?2006BMCSoftware,Inc.Allrightsreserved.Phase1–DesignandPlanIdentifybusinessprocessesandprioritiesIdentifyapplicationsthatsupportthebusinessprocesses,transferprioritiesIdentifysystemswherevariousapplicationsreside,includedependencies,andtransferprioritiesDesignmanagementprocesses,includetoolsandresponsibilitiesUnderstandorganizationalconstraintsUnderstandthetechnicalenvironmentDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5DesignandPlan6?2006BMCSoftware,Inc.Allrightsreserved.Phase2–BuildandTestPrototypeInstallAgentsonsystemswithapplicationsthatbestrepresentthetargetenvironmentInstallPATROLConsolesLearnhowtousethetoolsDevelopconfigurationprototypesDevelopanynewKnowledgeModules(KMs)forun-instrumentedapplicationsDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase57?2006BMCSoftware,Inc.Allrightsreserved.Phase3–DeployInstalltheBMC?DistributionServer(DS)InstalltheDSClientsCreateinstallationpackagesInstallproductionAgentsInstallKMsStarttheAgentsautomaticallyVerify“vanilla”systemsareoperationalDeploycustomKMsDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase58?2006BMCSoftware,Inc.Allrightsreserved.Phase4–ConfigureConfigurePATROLAgentsParametersonThresholdsoffAgentoperationalparametersAccessandsecuritySetupconsoleAccessControlLists(ACLs)Setupaliases/impersonationstomatchAgentACLsSetupevent/alertmanagementDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase59?2006BMCSoftware,Inc.Allrightsreserved.Phase5–Test,Improve,andMaintainPhase5lastsFOREVER!YoursteadystateprocessesareexecutingDuringthisphase:MeasureyourprocessesMakeimprovementsLookforwaystoimproveDesignandPlanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase510?2006BMCSoftware,Inc.Allrightsreserved.Lesson2:PlanningtheImplementationObjectivesPlantheimplementationprocessAnalyzerequirementsDefineadesignsolutionPerformaphysicalmappingoftheproposeddesignsolutionfordifferentserversDefineanimplementationplan12?2006BMCSoftware,Inc.Allrightsreserved.PlanningtheImplementationProcessAnalysisLogicaldesignPhysicalmappingImplementationplanDeployBuildandTestPrototypeConfigureTest,Improve,andMaintainPhase1Phase2Phase3Phase4Phase5DesignandPlan13?2006BMCSoftware,Inc.Allrightsreserved.AnalysisIdentifyprojectstakeholdersDiagramtheenterprisetobemanagedbyBMCPerformanceManagerConsoleCollectandrecordhigh-levelsizingdataforeachmanagementdomain14?2006BMCSoftware,Inc.Allrightsreserved.ProjectStakeholdersIdentifythepeopledirectlyinvolvedwith:InitialdeploymentandinstallationofBMCPerformanceManagerConsoleBMCPerformanceManagerConsolemanagesnodeconfigurationandchangemanagementOngoingusermanagement,availability,andperformanceofPATROLCentralinfrastructureHandlingeventsandexceptionconditionsraisedbyBMCPerformanceManagerConsole15?2006BMCSoftware,Inc.Allrightsreserved.DiagramtheEnterpriseInternet/WANFirewallFirewallFirewallHoustonNewYorkAustin100Mbps(all)T1(all)ITOPS3PCWindowsusers500managednodesSecondaryITOPS3PCWindowsusers2PCWebusers40managednodes400managednodes2causalPCWebusersMainCore,Inc.Enterprise16?2006BMCSoftware,Inc.Allrightsreserved.LocationAnalysisPATROLLocationAnalysisWorksheetLocationName:HoustonIsthislocationisolatedbyanetworkfirewall?YesSpeedandreliabilityofLAN/WANconnectivitytothislocation:T1,reliableManagedNodeInformationNumberofmanagednodesatthislocation:500KMstobeusedatthislocation:1.KMforUNIX6.2.KMforWindows7.3.KMforOracle8.4.KMforEventManagement9.5.KMforMSExchange(2servers)10.17?2006BMCSoftware,Inc.Allrightsreserved.LocationAnalysis(Continued)AdditionalInfrastructureServicesWillBMCPerformanceManagerReportingaggregatedatafrommanagednodesatthislocation?YesWillPATROLAgentsatthislocationforwardeventstoaneventmanagementtool?YesIfso,indicatewhicheventmanagementtool:PATROLEnterpriseManagerVisualizationInformationTypicalnumberofKMsusedoneachmanagednode:3(OS,Oracle,KMforEM)Typicalnumberofmanagedobjectsoneachmanagednode:1800(2*900)NumberofPATROL?CentralOperator–MicrosoftWindowsEditionconsoles:3NumberofPATROL?CentralOperator–WebEditionusers(daily/infrequently):0NumberofconcurrentPATROLCentralOperatorconsolesessions:3TypicalnumberofmanagednodesineachManagementProfile:80WillManagementProfilesincludenodesatotherlocations?YesIfso,indicatewhichotherlocations:Austin,NewYorkTypicalnumberofmanagedobjectsineachManagementProfile:144.000(1800*80)Estimatedtotalnumberofconcurrentmanagedobjects:432.000(144.000*3)18?2006BMCSoftware,Inc.Allrightsreserved.LocationAnalysis(Continued)19?2006BMCSoftware,Inc.Allrightsreserved.AnalysisToolsStakeholderRosterWorksheetStakeholderRosterWorksheet.docLocationAnalysisWorksheetPATROLLocationAnalysisWorksheet.doc20?2006BMCSoftware,Inc.Allrightsreserved.LogicalDesignLocationofPATROLCentralinfrastructureservicesNumberofservicesneeded21?2006BMCSoftware,Inc.Allrightsreserved.RTcloudLogicalDesignAgentCloud500managednodesRTserverRTserver

ConsoleCloudConsoleServerRTserverRTserverPCWebBrowserUsersPCWinUsersMainCore,Inc.–HoustonLocation22?2006BMCSoftware,Inc.Allrightsreserved.RTserverDesignConsiderationsDesignaself-containedRTcloudforeachlocationwith50ormoremanagednodesNoRTcloudshouldincludemorethan500-700managednodesTypically,anRTcloudwillneednomorethantwoRTservers(aprimaryandabackup)RTserversshouldbegeographicallyclosetotheclientcomputerstheysupportPlaceRTserversonthesamesideofafirewallastheirconnectedclients23?2006BMCSoftware,Inc.Allrightsreserved.RTserverDesignConsiderations(Continued)24?2006BMCSoftware,Inc.Allrightsreserved.RTserverDesignConsiderations(Continued)25?2006BMCSoftware,Inc.Allrightsreserved.VisualizationDesignWhichPATROLCentralconsoleisappropriate?WhichlocationsneedPATROLConsoleServers?IsonePATROLConsoleServerenough?26?2006BMCSoftware,Inc.Allrightsreserved.WhichPATROLCentralConsoleisAppropriate?PATROLCentralOperator–MicrosoftWindowsEditionVisualizelargernumbersofmanagednodesPATROLCentralOperator–WebEditionNomorethan200managednodesLimitprofilestofewerthan100managednodes27?2006BMCSoftware,Inc.Allrightsreserved.WhichLocationsNeedPATROLConsoleServers?LocationwiththehighestconcentrationofmanagednodesLocationwithconsoleusers28?2006BMCSoftware,Inc.Allrightsreserved.WhichLocationsNeedPATROLConsoleServers?(Continued)29?2006BMCSoftware,Inc.Allrightsreserved.IsOnePATROLConsoleServerEnough?NumberofconcurrentconsolesessionsMax.25(32-bit)Max.100(64-bit)NumberofmanagedobjectsinconcurrentManagementProfilesMax.3million(32-bit)Max.10million(64-bit)30?2006BMCSoftware,Inc.Allrightsreserved.IsOnePATROLConsoleServerEnough?(Continued)31?2006BMCSoftware,Inc.Allrightsreserved.PATROLConsoleServerFailoverConsiderationsTwowaystoprovideredundancyInstallonhigh-availabilityclusterhardwareStoretheconfigurationfilesonashareddiskDefineaclusterfailoverpackageInstallasecondaryPATROLConsoleServeronaseparatenodeUsetheonlinebackupfeaturetoperiodicallysnapshotdatafromtheprimaryPATROLConsoleServer32?2006BMCSoftware,Inc.Allrightsreserved.PATROLConsoleServerFailoverConsiderations(Continued)33?2006BMCSoftware,Inc.Allrightsreserved.PATROLCentralOperator–WebEditionPlacementInstallPATROLCentralOperator–WebEditiononthesamenodeasthePATROLConsoleServerAllownomorethan20concurrentbrowsersessionsOnlyoneinstanceofPATROLCentralOperator––WebEditionmaybeinstalledonanysinglenode34?2006BMCSoftware,Inc.Allrightsreserved.VisualizationPerformanceConsiderationsPATROLAgentmanagednodesshouldalwaysbeconfiguredtopreloadtheKMsusedtomanagethemProductionmanagednodesshouldbeconfiguredtorunonlypreloadedKMs35?2006BMCSoftware,Inc.Allrightsreserved.VisualizationPerformanceConsiderations(Continued)36?2006BMCSoftware,Inc.Allrightsreserved.CentralizedCustomizationManagementThePATROLConfigurationManager(PCM)isaGUI-basedtoolusedtodefineanddistributeBMCPerformanceManagerConsoleconfigurationsettingsfromacentrallocationtosomeorallmanagednodes.ThePCMcanbeusedtomanageconfigurationoptions,suchas:PreloadingKMsPolltimesDisablingselectedapplicationclasses37?2006BMCSoftware,Inc.Allrightsreserved.CentralizedCustomizationManagement(Continued)38?2006BMCSoftware,Inc.Allrightsreserved.DesigningforBPMConsoleManagement/Upgrade/PatchingUsePATROLInfrastructureMonitortoensurethehealthofPATROLCentralinfrastructureUsetheDStocentralizeBMCPerformanceManagerConsoledeploymenttomanagednodes39?2006BMCSoftware,Inc.Allrightsreserved.DesigningforBPMConsoleManagement/Upgrade/Patching(Continued)40?2006BMCSoftware,Inc.Allrightsreserved.PhysicalMappingAssignPATROLCentralinfrastructurecomponentstospecificservers41?2006BMCSoftware,Inc.Allrightsreserved.SingleServerEnvironmentsSingleserverhostingAnRTserverPATROLConsoleServerPATROLCentralOperator––WebEditionManageanenvironmentofupto3millionmanagedobjectsinasingleRTcloud(withnomorethan700Agents)42?2006BMCSoftware,Inc.Allrightsreserved.SingleServerRequirementsSmallSingle-Server(Upto500,000managedobjects)ResourceRecommendationProcessorLinuxandWindowsDualProcessorIntelPentiumIIIat800MHzSolarisDualProcessorSUN420RUltraSPARCIIat450MHzAIXDualProcessorIBMpSeriesPOWER3IIat375MHzServerMemory1GBDiskSpace300MBMediumSingle-Server(Upto3millionmanagedobjects)ResourceRecommendationProcessorLinuxandWindowsQuadProcessorIntelPentiumIIIat900MHzSolarisQuadProcessorSUNV480/880at900MHzAIXQuadProcessorIBMpSeriesPOWER4at1000MHzServerMemory4GBDiskSpace2GB43?2006BMCSoftware,Inc.Allrightsreserved.RTserverHardwareOneRTserver(Upto750RTclients)ResourceRecommendationProcessorLinuxandWindowsSingleProcessorIntelPentium4at1.4GHzSolarisSingleProcessorSUNUltraSPARCIIeat500MHzAIXSingleProcessorIBMpSeriesPOWER3-IIat500MHzServerMemory1GBDiskSpace300MBTwotoFourRTservers(Upto2000totalRTclients)ResourceRecommendationProcessorLinuxDualProcessor/IntelPentium4at1400MHz

SolarisSingleProcessor/SUNV210UltraSPARCIIIiat1GHzorDualProcessor/SUN280RUltraSPARCIII

at750MHzAIXSingleProcessor/IBMpSeriesPOWER4at

1200MHzorDualProcessor/IBMpSeriesPOWER3IIat

375MHzWindowsNomorethantwoRTserversServerMemory1GBDiskSpace300MB44?2006BMCSoftware,Inc.Allrightsreserved.PATROLConsoleServerHardwareMediumPATROLConsoleServer(Upto3millionmanagedobjects)ResourceRecommendationProcessorLinuxandWindowsDualProcessorIntelPentium4at2000MHzSolarisDualProcessorSUNV240UltraSPARCIIIiat1GHzAIXDualProcessorIBMpSeriesPOWER4at1200MHzServerMemory4GBDiskSpace2GBLargePATROLConsoleServer(Upto10millionmanagedobjects)ResourceRecommendationProcessorLinuxQuadProcessorIntel/HPItanium2at900MHzSolarisQuadProcessorSUNV480/880at900MHzAIXQuadProcessorIBMpSeriesPOWER4at1200MHzWindowsCannotbehostedServerMemory6GBDiskSpace4GB45?2006BMCSoftware,Inc.Allrightsreserved.PATROLCentralOperator––MicrosoftWindowsEditionHardwareResourceRecommendationSmallProfiles(upto100managedagents)ProcessorSingleProcessorIntelPentiumIIIat500MHzMemory128MBMediumProfiles(upto500managedagents)ProcessorSingleProcessorIntelPentiumIIIat700MHzMemory512MBLargeProfiles(upto1200managedagents)ProcessorSingleProcessorIntelPentiumIIIat700MHzMemory1GB46?2006BMCSoftware,Inc.Allrightsreserved.Co-HostingBMCPerformanceManagerConsoleComponentsAllinfrastructurecomponentscancoexistACommonConnectclientcanbeinstalledwithPATROLConsoleServerandRTserverPlacePATROLConsoleServerandRTserveronadedicatedhostNeverinstallPATROLConsoleServerorRTserverwith:PATROLEnd-to-EndResponseTimerversion1.1.03andearlierPATROL?CentralAlerts––WebEdition(specifictoversion7.1.00only)PATROLCentralOperator––WebEditionversion7.1.10cannotbeinstalledwithPATROLCentralAlerts––WebEditionversion7.2.0147?2006BMCSoftware,Inc.Allrightsreserved.ImplementationPlanInstalltheDSPerformthefollowingstepsforeveryRTcloud,onecloudatatime:InstallRTserversInstallPATROLAgentsonallmanagednodesUsethePCMtoconfigureallPATROLAgentsInstallthePATROLConsoleServerandconfigureittoservicetherequiredRTcloudsConfigurethePATROLConsoleServerforusersUsePATROLCentralAdministratortosetuserrights/permissions48?2006BMCSoftware,Inc.Allrightsreserved.BaseliningAspecificationorproductthat:HasbeenformallyreviewedandagreeduponThereafterservesasthebasisforfurtherdevelopmentCanbechangedonlythroughformalchangecontrolproceduresAdocumentorasetofsuchdocumentsformallydesignatedandfixedataspecifictimeduringthelifecycleofaconfigurationitemAnyagreementorresultdesignatedandfixedatagiventime,fromwhichchangesrequirejustificationandapproval.[IEEESTD610.12-1990]49?2006BMCSoftware,Inc.Allrightsreserved.BaselineinBMCPerformanceManagerConsoleAdefinedsetofAgentconfigurationvariables,boththresholdsandAgentsetupUsedtoconfigureaPATROLAgentforacertaintypeofmachine50?2006BMCSoftware,Inc.Allrightsreserved.HowtoGetaBaseline?ReviewtheServiceLevelAgreements,alignthemonitoringplanwiththebusinessDividetheapplicationclassesintotwogroups:InterestedNotinterestedCheckparametersofinterestedapplicationclassesandsortinto

fourgroupsPre-loadinterestedKMs,disablenon-interestedonesInstall/Activatetheparameter–turnoffallalertsSetHistoryRetentionPeriodtoaminimumof7daysCollectdatameasurementsforapredefinedperiodoftimetogetstatisticsSetthethresholdsbasedonnormalizeddatacollectedinyourenvironmentandwhathasbeenagreedoninyourSLA51?2006BMCSoftware,Inc.Allrightsreserved.ParameterGroupsGroup1ParametersthatareimportantforyourSLAormachineperformanceTheyneedtohaveahighfrequencyandanalarm1andalarm2Theseareparametersthatwillbepartofthenotification,soyouwillbecalledat2:00a.m.Nomorethen7-10pertechnologylayerGroup2ParametersthathelpyouindoingRootCauseAnalysisTheycanhaveanormalfrequencyandhaveanalarm1,awarningTheseareparametersforsecondlinesupport,inordertoshortentheinvestigationtimeandthereforeshortentheMTTR52?2006BMCSoftware,Inc.Allrightsreserved.ParameterGroups(Continued)Group3ParametersthatareinterestingformanagementreportingTheyappearnicelyingraphs,buthavenovalueforotherpurposesTheycanhavealowfrequencyandpleasenothresholdsGroup4ParametersthatcanbeswitchedoffThisisonlyinterestingiftheyarestandardorcollectorwithnoconsumersattachedIfthereareconsumers,thenyoucanleavethemonwithouthavingaperformanceloss(Onlyatleastswitchoffthealarms.)53?2006BMCSoftware,Inc.Allrightsreserved.Wrap-UpQuestionsTrueorFalse.BMCPerformanceManagerConsolemanagesonlychangemanagement.WhichGUI-basedtoolisusedtomanageconfigurationoptions,suchasPreloadingKMs,Polltimes,andDisablingselectedapplicationclasses?WhatisthecentralcomponentofPATROLCentralinfrastructure?54?2006BMCSoftware,Inc.Allrightsreserved.Wrap-UpAnswersFalse.BMCPerformanceManagerConsolemanagesnodeconfigurationandchangemanagement.PCMRTservermessagebroker55?2006BMCSoftware,Inc.Allrightsreserved.ModuleSummaryYoushouldnowbeableto:UnderstandthephasesoftheimplementationprojectPlantheimplementationprocess56?2006BMCSoftware,Inc.Allrightsreserved.項(xiàng)目實(shí)施施中應(yīng)注注意的問(wèn)問(wèn)題項(xiàng)目需求求的控制制需求平衡衡的原則則需求滿(mǎn)足足的原則則項(xiàng)目中與與用戶(hù)的的溝通態(tài)度需求的溝溝通實(shí)施內(nèi)容容的交流流實(shí)施出現(xiàn)現(xiàn)問(wèn)題后后交流日常的交交流項(xiàng)目的紀(jì)紀(jì)律嚴(yán)肅活潑個(gè)人和工工作的關(guān)關(guān)系項(xiàng)目技術(shù)術(shù)資料57?2006BMCSoftware,Inc.Allrightsreserved.9、靜靜夜夜四四無(wú)無(wú)鄰鄰，，荒荒居居舊舊業(yè)業(yè)貧貧。。。。12月-2212月-22Tuesday,December20,202210、雨中黃葉葉樹(shù)，燈下下白頭人。。。16:48:3616:48:3616:4812/20/20224:48:36PM11、以我獨(dú)獨(dú)沈久，，愧君相相見(jiàn)頻。。。12月-2216:48:3716:48Dec-2220-Dec-2212、故人江江海別，，幾度隔隔山川。。。16:48:3716:48:3716:48Tuesday,December20,202213、乍見(jiàn)見(jiàn)翻疑疑夢(mèng)，，相悲悲各問(wèn)問(wèn)年。。。12月月-2212月月-2216:48:3716:48:37December20,202214、他他鄉(xiāng)鄉(xiāng)生生白白發(fā)發(fā)，，舊舊國(guó)國(guó)見(jiàn)見(jiàn)青青山山。。。。20十十二二月月20224:48:37下下午午16:48:3712月月-2215、比不不了得得