1、YCF正版可修改PPT（中職）美容美發實用英語unit1ppt課件 Unit1 The ReceptionLearning goalsLearning goalsYou will be able to:know the position at My studio.make the appointments for the customers.know how to offer the services for the customers and pay for the bill.Learning goalsWord listreceptionistrsep()nst 接待員 nail art

2、room 美甲室 assistantsst()nt 助理 haircuthekt 剪發 therapisterpst 美體師 permpm 燙（發） beauticianbjut()n 美容師 colourkl 染發 manicuristmnkjrst 美甲師 body treatment tri:tmnt 身體護理 styliststalst 造型師 facial treatment feil 面部護理 hairdresserhedres 美發師 manicure美甲護理 skincaresknke room 美容室 credit cadkredt 信用卡 Word liststeamsti

3、:m treatment焗油 fashionablef()nb()l 時尚的productprdkt 產品 do well in做好conditionerknd()n 護發素 preferprif: 更喜歡的 billbil 帳單 look forward to期盼cash k 現金 promotionprmn 促銷 member card memb(r)會員卡 tangletg()l 纏結 signaturesignit 簽字 splitsplt 分叉 feedback formfi:dbk 反饋表 advertisement dv:tsmnt 廣告 internshipntnp 實習 br

4、ochure bruu 小冊子 politeplat 有禮貌的 discount diskaunt打折 appointmentpntm()nt 預約Word listLead-inActivity 1 Self-introduction Hello, we are Mike and Mary.We are from Guang Ming Vocational School. Well have a one- year- internship at My Studio. Miss. Zhang is the manager. She is very kind and strict. Now fo

5、llow us to My Studio, please.Lead inActivity 2 Look at the pictures and match them with the right words . waiterengineercookbarbermanagerLead inActivity 3 Oral practice.A: What do you want to be?B: I want to be a/an_. barberengineer waitermanagercookLead inFocus on learningFocus on learningActivity

6、2 Look at the pictures and write down their jobs. manicuristassistantbeauticianhairdresser1._ 2._ 3._ 4._ 5._receptionistActivity 3 Read the dialogue, answer questions and practice in pairs.(Its the first day for Mike and Mary at My Studio , Manager. Zhang is receiving them Z=Manager Zhang, M1=Mike,

7、 M2=Mary, ) Z: Hello. Mike and Mary. Welcome to My Studio.M1: Hello. Nice to meet you.Z: Since its your first day here, please let me show you around. This way, please. Look, here is our reception where customers can make an appointment or check out.The appointment can be made either in person or on

8、 the phone. A receptionist is very important. She should be polite and nice to all customers.Focus on learningActivity 3 Read the dialogue, answer questions and practice in pairs.M2: I see. What does he do? What is he doing?Z: He is a hairdresser. He is cutting the customers hair. You know, he is ve

9、ry skillful. You will learn a lot from him.M2: Great. Where is the skincare room?Z : Its on the second floor . You can also find nail art rooms on the first floor. You know many young girls like manicure. Its very fashionable now.M1: Thank you for telling us so much .Well try our best and do well in

10、 our jobs. Focus on learningNotes:1.make an appointment預約2.fashionable時尚的3.do well in 做好。Focus on learningQuestions:Answers:How do people make an appointment ?People can make an appointment in person or on the phone.2. Whats the hairdresser doing ? He is cutting the customers hair. Focus on learning

11、A: Why is a receptionist very important?B: She can .A: Why do young girls like manicure?B: _.Focus on learningpositionreceptionist接待員hairdressermanicuristbeautician美發師美容師美甲師Focus on learningpositionmanager經理assistanttherapistcleaner助理清潔員美體師Focus on learningService Rooms前臺the reception美發室美容室美甲室經理室美體室

12、 hairdressing room skincare roomnail art roommanager roombeauty therapist room(Miss Wang is making an appointment on the phone. W=Miss Wang, R=receptionist)R: Hello, My Studio. May I help you?W: Hi. Id like to_ on Friday.R: What kind of service would you like to have that day?W: Well, Id like to_. R

13、: Ok. What time ? Activity 5 Listen and complete the dialogue.A. have Jane to do my facial B. would you like to comeC. have no problemD. make an appointmentABDW: How about 3 oclock in the afternooon? R: Please wait a moment , Let me check. Ok, Jane will _on Friday afternoon. Excuse me , May I have y

14、ou name ?W : My name is WangHong.R : Thank you . I ve written down. We are looking forward to your coming.W: See you.Activity 5 Listen and complete the dialogue.A. have Jane to do my facial B. would you like to comeC. have no problemD. make an appointmentCSTEP3STEP2STEP1Activity6 Look at the picture

15、s and write down the steps before dying the hair according to the information in activity 5.Focus on learningMake an appointment on the phone.What kind of service would you like to have? Have Jane do my facial.STEP6STEP5STEP4Activity6 Look at the pictures and write down the steps before dying the ha

16、ir according to the information in activity 5.Focus on learningWhat time do you like to come?Whats your name?We look forward to your coming.Focus on learningPart two Activity 7 Learn these new words. Notes:美容院服務項目1.基礎護理2.療效性護理3.修飾美容類4.美體類5.特殊護理類haircut剪發 perm燙發 colour染發 body treatment身體護理 facial tre

17、atment臉部護理 manicure美甲 stream treatment 焗油 product產品 conditioner護發素Activity 8 Look at the pictures. Talk about the following program by using the sentence structures.Focus on learning A : What are you planning to have today? B: I want to have . Activity 9 Complete the dialogue then act it out. (The r

18、eceptionist is receiving a customer .R=receptionist, C= customer )R : Good morning, ? C : Id like to . R : Do you have a particular stylist in mind?C : Yes, I made an appointment with Mike at 4 Oclock.A. get a haircut todayB. have a cup of teaC. Ill have a tryD. What can I do for youDAActivity 9 Com

19、plete the dialogue then act it out. (The receptionist is receiving a customer .R=receptionist, C= customer )R : Please sit down and . He is coming . Oh, your hair looks very dry, you had better have a steam treatment.C : Can you give me some suggestions?M : Id love to. A new arrival product is on pr

20、omotion now. A set is only 200 yuan. Would you like to try the shampoo and conditioner? They are rich in vitamin E. I think they will keep your hair from tangling and splitting.C: Thats great. _ today. A. get a haircut todayB. have a cup of teaC. Ill have a tryD. What can I do for youBCNotes:1.promo

21、tion促銷2.tangle纏結3.split分離Welcome to My Studio.Please sit down and wait a moment.Would you like to have a cup of tea?Activity 10 Write down the receptionist serving procedure in Chinese according to the given information.歡迎光臨。您請喝咖啡。請坐請您稍候 。 Do you want to get a haircut today?The hairdresser is coming

22、.You might try our new products today.Activity 10 Write down the receptionist serving procedure in Chinese according to the given information.您是想剪發嗎？ 您今天可以試一下我們的新產品 。美發師馬上就到 。Give it offGive it a tryActivity 1 Tick the words that we are used during paying the bill. bill 帳單 credit card信用卡 cash現金 memb

23、er card會員卡 signature簽字 feedback form反饋表 Notes:美容店可采用以下途徑獲取顧客的反饋：1.顧客主動反饋的信息2.經常查閱顧客檔案，深入了解新顧客。3.通過導購員的日常溝通獲得反饋。4.戰略性活動。Give it a tryActivity 2 Look at the pictures below and write down what they are. feedback form cash credit card member card 1._ 2._ 3. _ 4. _ 132434Activity3 Decide whether the stat

24、ement is true or false.Give it a tryPeople should sign their names after paying the bill. The feedback forms from customers are not important. Its convenient to use the member card at My studio. It isnt necessary to fill in the name in an application form.FTTTActivity 4 Fill in the missing letters a

25、nd check how many words you have remembered .erAssessment : If you can write 810 words, you are excellent . If you can write 4-7 words, you are good. If you can write 13 words, you need to try again.Give it a try1.p m 2.beaut cian 3.styl_st 4.skinc_re 5.tr_ _tment 6.hairdre_ _er 7.serv 8.faci 9.n il

26、 10. signat reiaisseaealauGive it offGive it offPractice1 Match the steps of deep conditioning with the right pictures.1.Do you need to apply for a card?2.How would you like to pay your bill?3.Are you satisfied with the service?4. Thanks for signing your name here.5.We are looking forward to your co

27、ming.bceTNEXTadPractice 2 Try to summarize the key sentences with your partners .Give it offPractice 3 Role play: Practice a dialogue about applying for a member card. Give it off Mike Wang Hello! Can I help you?Id like to apply for a member card.Ok, please have a look at our advertisement brochure(

28、宣傳手冊). What discount（折扣）can I get if I make a member card at My Studio?Thanks a lot. Your card, please. We re looking forward to your coming. Ok. It worth buying .Id like to take it. Please fill in the form, and sign your name here. Its 20% off from now. Here you are. Thank you very much.More exerci

29、sesMore exercisesExercise 1 Translate these words into Chinese or English .1. cash 2. 會員卡 3. sign 4. 美體師5._ feedback 6. 賬單 7. information 8. 助理9. _ polite 10. 折扣member card 現金 簽名 反饋 信息 禮貌的 assistant pill therapist discountExercise 2 Write down the serving programs in English.90%30%55%hair頭發護理_剪發 _ 燙

30、發 _ 染發_facial美容_ 體護_ 手護 _ 皮護_ hair treatment haircut perm colour facial treatment body treatment hand treatment skincare treatmentExercise 3 Choose the best word or expression for each of these sentences.90%30%55%1. We are your coming. A. look forward to B. looking forward to C. looked forward to D.

31、 looks forward to2. I would like to _an appointment for a facial treatment at 2 pm tomorrow afternoon. A. make B. come C. book D. call3. We _our beautician and skincare room you the day before yesterday. A. have arranged for B. will arrange for C. are arranging for D. arrangedfor4. The cost for the

32、skincare is 200 yuan. Could you please _ in cash? A. pay in B. pay for C. pay off D. pay5. A Skincare at 20%. A. discount B. discount C. are discounted D. is discountBADDDExercise 3 Talk and complete the information of the form.Name Tel. Service Time 2 e 1More exercisesExercise 5 Make sentences with the given words in right order. can, What, for, you, I, do, todayWhat can I do for you? a try, have, Let, now, me Let me have a try. 4 e 3More exercisesPlease fill in the application form. 5the applicatio