1、.-What do you need你需要什么呢？-Anything else(還需要其它的嗎？)-Eat here or take away(在這吃還是帶走？)-Spicy (需要辣口味的嗎？)-Heres your meal, thank you.(這是您的餐，謝謝光臨)-Could you repeat again I am sorry I didnt catch you.(可以重復一遍嗎？我沒有聽清。)spoon(勺)，fork(叉)，tomato sauce(番茄醬)，tissue(紙巾)，bag(打包袋)薯條 French Fries 蘋果派 Apple Pie 菠蘿派 Pinea

2、pple pie香芋派 Sweet taro pie小杯可樂 cocacola (small) 中杯可樂 cocacola (medium) 大杯可樂 cocacola (large) 圣代 sundae 全家桶: Family Big Box肯德基套餐 KFC Plated Meals 雞塊 chicken nuggets 小/中/大號薯條 Small /Medium/ Large French Fries 土豆泥 mashed potato 蛋撻 egg tart 玉米棒 Corn-on-the-cub 雞肉卷： Chicken Loaf 烤雞翅： Roast Chicken Wings

3、甜點： Pastries 甜筒： soft cone 草莓： Strawberry 藍莓： Blueberry 飲料： Beverage 紅茶： Black Tea 果汁： syrup 橙汁： Orange Juice 百事： Pepsi-Cola 七喜： 7-Up 美年達： Mirinda Orange 奶昔 Milk Shake 辣椒粉 : cayenne powder 優惠券： Saver ticket 紙巾： Paper towel 吸管： Straw 攪拌棒： muddler 勺子： scoop /spoon french fires太正統了說chips就行了里脊肉是filletsB

4、everages 飲料Fanta芬達Sprite雪碧Egg & Pork Congee皮蛋瘦肉粥Chicken & Mushroom Congee香菇雞肉粥Seafood & Egg Congee海鮮蛋花粥Ice Cream Cone脆皮甜筒 Blueberry藍莓Sundae圣代Strawberry巧克力/草莓Egg Tart葡式蛋撻Nine Lives Juice九珍果汁Coffee mate奶精Sweet & Sour Sauce糖醋醬Sweet Chili Sauce甜辣醬Napkin/Tissue餐巾紙Straw吸管Toothpick牙簽1. May I help you / Wha

5、t can I get for you today這是在美國每個店員都會問的。2. For here or to go / Stay or to go在這兒吃還是帶走？回答：For here, number one bo. / To go, one Big Mac with medium fries.4. Do you need some drinks / Would you like something to drink / What kinds of drinks要不要點飲料 / 要什么飲料 (點套餐時店員會問這一句)回答：Yes, one small Sprite. / Coke, pl

6、ease.美國每種飲料都有名字，下面再各別介紹。5. Cream or sugar要奶精還是糖 (有時點咖啡店員會這樣問)回答：Both. / Cream. / Suger.6. Would you like fries to go with that要不要薯條啊 (如果你是單點漢堡，店員可能會這樣問)回答：No, Thats all. / Yes, a big one.不要，就這些。/ 一個大份的。如果你想要的話7. Is that all / Anything else就這些了嗎回答：Thats it. / Thats all.下面我們來看一下快餐店通常serve的食物：1. 套餐 (bo

7、)點套餐時只要說 bo number one，或是 number two 就好了。有時店員會問Do you want to go large 如果你需要，他會給你大的薯條和可樂。2. 漢堡 (hamburger)老美說漢堡通常會說 burger，如 cheese burger。在美國單點漢堡店員會問你 goes with cheese 所以也可以在點的時候就說 without cheese，他就不會再問你了3. 薯條 (fries)記得以前學英語時薯條是 French fries，在美國說 fries 就可以了。4. 飲料 (drinks)在快餐店的飲料就那么幾種： a. 可樂 coke b.

8、 減肥可樂 diet coke (diet) c. 雪碧 Sprite d. 橘子汽水(or orange soda) e. 冰茶 (iced tea)refill 續杯1. 有些老美喜歡用 Micky Ds 代替 McDonalds. 3. 奶精跟糖Cream or sugar4. 如果你點的是套餐，你可以跟他說 Can I biggie size it 那么他就會給你大份的薯條和大杯的可樂，當然是要加錢的，不過通常加的不多。Good morning. Wele to KFC!早上好，歡迎光臨肯德基！May I help you, sir能為您效勞嗎，先生？May I take your o

9、rder now您現在要點餐么？Wele to MCD. May I take your order 歡迎光臨麥當勞，您現在要點餐么？Hello! MCD Restaurant at your service!您好，MCD餐廳為您服務Excuse me, madam, what can I do for you我可以幫你什么忙么，女士？點餐OrderingWould you like anything else還需要我為您點什么嗎？May I know how many people請問一共幾位用餐？Would you like to have a set meal or order them

10、 separately請問您是要套餐還是單點？找零和結賬change and check-outHere is your change, miss.這是您的找零，小姐。It is very kind of you, sir, but we are not allowed to accept tips.先生，您真是太好了，但我們不能收小費。Every Kids Fun Meal es with a free toy.兒童餐有玩具送Have a nice meal.祝您用餐愉快Hope you enjoy the meal.希望您吃得開心It is a pleasure to be of serv

11、ice.為您服務我很榮幸。Always at your service, madam.歡迎下次光臨，女士My pleasure.樂意為您效勞大廳服務Lobby serviceCould you please wait in line, sir先生，請您排隊等候好嗎Excuse me, sir, may I take these away對不起，先生，我可以把這些空盤子收走嗎Go straight ahead and turn left, and you will get to the washroom.洗手間一直走然后左轉Sorry ,sir, this is a non-smoking re

12、staurant. Sorry for any inconvenience.先生，對不起，請勿吸煙May I suggest that you keep an eye on your handbag.請保管好您的手提袋We open from 7:00 in the morning until 23:00.我們的營業時間是從早上7：00到晚上23：00顧客抱怨處理Service RecoverCould you wait a minute請等一分鐘左右，好嗎Sorry, madam, I am afraid that you have to wait for about two minutes. Do you mind taking a seat here first對不起，女士，得等兩分鐘左右，請您先到那邊座位上座下好嗎Ill get the manager for you. Hell be glad to help you.我去把經理叫過來，他會很樂意幫助你Im terribly sorry, sir, there may have been a mistake.非常抱歉，可能弄