1、 New Developments SCM 7.01Internal Logistics NetworksSTOCC2CC1CC2CC1rSTOAdditional Item ProcessStock Transport Order notifies Product APhysical receipt on dock of product BCorrect inventory / financial situationWrong Items Return ProcessReturn wrong item via Returns Stock Transport OrderInspect and

2、document returns Stock Transport Order qualityReimburse based on inspection result (IC business) Additional Item Discrepancy ProcessSituation:Stock Transport Order for goods receipt notifies Product A in the systemPhysical goods receipt identifies product B on dockSolution:Trigger Quantity Discrepan

3、cy Process for product A (100% loss) Process exists since SCM 5.0Trigger Additional Item Process for product B New processMotivationKeep stock situation in whole distribution network as transparent as possibleConduct inventory postings in a timely mannerCorrect financial situation in case of pany St

4、ock Transfer Order immediately Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessSTOReceiving WarehouseSTO System(ERP)STOSending Warehouse Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyP

5、rocessAdditionalItemProcessInbound deliveryProduct BSending WarehouseERP SystemReceiving Warehouse /Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInbound deliveryProduct BSTO Product BCorrection Delivery OutboundSending Warehou

6、seERP SystemReceiving Warehouse Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInbound deliveryProduct BSTO Product BCorrection Delivery OutboundCorrection Delivery OutboundSending WarehouseERP SystemReceiving Warehouse /Additio

7、nal Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInbound deliveryProduct BInbound delivery Product BSTO Product BCorrection Delivery OutboundCorrection Delivery OutboundStock inTransferSending WarehouseERP SystemReceiving WarehouseGoods

8、Issue Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInbound deliveryProduct BInbound delivery Product BSTO Product BCorrection Delivery OutboundCorrection Delivery OutboundStock inTransferProcess inbounddeliveryProduct BGoods r

9、eceipt Product BSending WarehouseERP SystemReceiving WarehouseGoods Issue /Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInbound deliveryProduct BInbound delivery Product BSTO Product BCorrection Delivery OutboundCorrection Del

10、ivery OutboundStock inTransferProcess inbounddeliveryProduct BGoods receipt Product BSolve Transfer StockSending WarehouseERP SystemReceiving WarehouseGoods IssueSynchronize /Additional Item Discrepancy ProcessSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInboun

11、d deliveryProduct BInbound delivery Product BSTO Product BCorrection Delivery OutboundCorrection Delivery OutboundStock inTransferProcess inbounddeliveryProduct BGoods receipt Product BSolve Transfer StockSending WarehouseERP SystemReceiving WarehouseGoods IssueSynchronize Additional Item Discrepanc

12、y Process pany ProcessSituation:The logistics situation for an INTER company process is equal to the process described above for the INTRA company caseIn every INTER company Stock Transport Order there is a financial posting In an Service Parts Management Environment the financial posting for pany S

13、TOs is handled via CRM billing and ERP Financials /Additional Item Discrepancy Process pany OverviewSTOProduct APhysical ReceiptProduct BQuantityDiscrepancyProcessAdditionalItemProcessInbound deliveryProduct BInbound delivery Product BSTO Product BCorrection Delivery OutboundCorrection Delivery Outb

14、oundStock inTransferProcess inbounddeliveryProduct BGoods receipt Product BSolve Transfer StockSending WarehouseERP SystemReceiving WarehouseGoods IssueSynchronizeCompany Code 1Company Code 2CRM SystemBilling due list entry for Internal InvoiceInternal InvoiceFI / COposting pany PayablesOptional SAP

15、 AG 2009. AllAdditional Item Discrepancy ProcessConfiguration InformationConfiguration Information - Additional Item Process:The configuration information is available as a Solution Manager Configuration GuideUse transaction SOLAR_LIBRARY to access the Business process repositoryNavigate to Solution

16、s/Applications - SAP Service and Asset Management - Scenarios - Service Parts Claims and ReturnsUse Configuration tab on the rightUse Guide: Configuration Content for Returns in the Distribution NetworkAdditional Item Discrepancy Process Shortage of A + Unplanned Goods Receipt of B - DetailsERP STO

17、Receiver / Goods SenderERP STO Issuer/ Goods ReceiverEWM STO Receiver / Goods SenderEWM STO Issuer/ Goods ReceiverCRMSNC / SupplierProcess InbounddeliveryPerfom GoodsReceipts ProcessTrigger follow up processCreate new InboundDelivery for BCreate STO for BQuantity Discrepancy correction process for A

18、Shortage of complete AQuantity STO discrepany correction process for A analog to normal quantity discrepanciesProcess Inbounddelivery for BCreate IB billing due list entryPost stock in transferPost correctiongoods issue BPost goods receipt for BPost goods receipt for B/Update Inbound Delivery Clean

19、up transfer stockCreate IB invoice based onoutbound deliveryFI/CO postingFI/CO postingCompany Code 2Company Code 1EDICreate correction delivery (outb.)Inventory corectionvia differenceanalyzerPost automatic correction GI from pending claim bucketCorrectionDelivery MonitorReject correctiondeliveryCre

20、ate correction delivery for stock clearence processManual posting ofcorrection GI from pending claim bucketInventory corectionClean up PODOption1 Option 2 orOutbound Delivery Destination: storage locationPODenhancementenhancementenhancementnewFrom here unplanned goods receipt of product BTrigger STO

21、 creationCreate InboundDelivery for B enhancementenhancementAgendaEWM OverviewEWM Integration with ERP Transportation ManagementOverviewCustomizing and ConfigurationExerciseClaims & Returns EnhancementsAdditional Item ProcessWrong Item Returns ProcessAnalytics: SAP Business Objects ContentSAP Crysta

22、l ReportsXcelsius DashboardCreate customer supplier relationship between internal locations Improve shipment and delivery quality in the networkFinancial correctness between locations in case of pany businessInternal Logistics Networks (ILN)Claims and Returns in Internal Distribution NetworksCreate

23、stock transparency and inventory correctness according to physical situation Improve material availability situation Keep Service Levels high Enhance existing EWM discrepancy and returns capabilities Cover exception processes via standardized procedures Document quality issues between internal locat

24、ions New Developments SCM 7.01Internal Logistics NetworksSTOCC2CC1CC2CC1rSTOAdditional Item ProcessStock Transport Order notifies Product APhysical receipt on dock of product BCorrect inventory / financial situationWrong Items Return ProcessReturn wrong item via Returns Stock Transport OrderInspect

25、and document returns Stock Transport Order qualityReimburse based on inspection result (IC business) Wrong Item Returns ProcessSituation:The wrong item (e.g. an additional item) that has been received by a Stock Transport Order (STO) shall be moved back to the sending locationThe item is physically

26、present at an inspection workstation in the warehouse in order to decide on the follow up processThe receiver of the return will inspect the receiptSolution:Trigger a wrong items return process from the EWM inspection workstationSend back the wrong item via a returns Stock Transport Order (rSTO) to

27、the originally sending locationMotivationCreate a customer-to-supplier situation for the Returns Stock Transport Orders between internal locations for process quality improvementTrack and document the return results between the partners in the Internal Logistics NetworkArchive financial correctness

28、in case of pany stock transfers and their returns /Wrong Item Returns Process (1/3)Wrong Item inQuality InspectionCreateInspectionResultTrigger follow up activitySTO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sending /Wrong Item Returns Process (1/3)Wrong Item inQuality Ins

29、pectionCreateInspectionResultCreate rSTOTrigger follow up activitySTO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sending /Wrong Item Returns Process (1/3)Wrong Item inQuality InspectionCreateInspectionResultCreate rSTOCreateOutbound Returns DeliveryTrigger follow up activit

30、ySTO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sending /Wrong Item Returns Process (1/3)Wrong Item inQuality InspectionCreateInspectionResultCreate rSTOCreateOutbound Returns DeliveryTrigger follow up activityProcess Outbound DeliverySTO Sending WarehouserSTO receivingERP

31、SystemSTO Receiving WarehouserSTO sending /Wrong Item Returns Process (2/3)STO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sendingProcess Outbound Delivery /Wrong Item Returns Process (2/3)STO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sendingUpdate

32、 rSTOProcess Outbound DeliveryStock in TransferGoods Issue /Wrong Item Returns Process (2/3)STO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sendingUpdate rSTOCreateInboundReturns DeliveryProcess Outbound DeliveryStock in TransferGoods Issue /Wrong Item Returns Process (2/3)S

33、TO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sendingUpdate rSTOCreateInboundReturns DeliveryProcess Outbound DeliveryStock in TransferProcessInboundReturns DeliveryGoods Issue /Wrong Item Returns Process (2/3)STO Sending WarehouserSTO receivingERP SystemSTO Receiving Wareh

34、ouserSTO sendingUpdate rSTOCreateInboundReturns DeliveryProcess Outbound DeliveryStock in TransferProcessInboundReturns DeliveryResolve Transfer StockGoods IssueGoods Receipt /Wrong Item Returns Process (2/3)STO Sending WarehouserSTO receivingERP SystemSTO Receiving WarehouserSTO sendingUpdate rSTOC

35、reateInboundReturns DeliveryProcess Outbound DeliveryStock in TransferProcessInboundReturns DeliveryResolve Transfer StockQ Inspectionfor ReturnQ InspectionDocumentGoods IssueGoods ReceiptWrong Item Returns Process PANY Process / Internal Logistics Networks Situation:In case the Returns Stock Transp

36、ort Order (rSTO) is sending goods to a location/plant in a different company code it is required to trigger an financial flow ( pany Billing)In order to reflect the quality of the goods delivered via the rSTO the billing amount is based and influenced by the quality inspection result of the rSTO in

37、the receiving warehouseThe results of the quality inspection from EWM are reflected as condition records for reimbursement in the pany invoice calculation /Wrong Item Returns Process (3/3) PANY ProcessSTO Sending WarehouserSTO receivingCRM SystemSTO Receiving WarehouserSTO sendingQ InspectionDocumen

38、tBilling Due List EntryERP SystemOnly in case of INTER company return STO /Wrong Item Returns Process (3/3) PANY ProcessSTO Sending WarehouserSTO receivingCRM SystemSTO Receiving WarehouserSTO sendingQ InspectionDocumentBilling Due List EntryERP System pany BillingOnly in case of INTER company retur

39、n STO /Wrong Item Returns Process (3/3) PANY ProcessSTO Sending WarehouserSTO receivingCRM SystemSTO Receiving WarehouserSTO sendingQ InspectionDocumentBilling Due List EntryERP System pany Billing pany PayablesoptionalOnly in case of INTER company return STO Wrong Item Returns Process Configuration InformationConfiguration Information - Additional Item Process:The configuration information is a