1、Unit1 原文Part I Getting ready. 1. disconnected 2. an unpublished number 3. put through 4. extension 5. switchboard 6. cell phone/cellular phone 7. handset 8. mobile phone 9. GSM 10. hang on B: Woman: Hello Man: hello, I want the County Hospital W: Thats 38911 M:Thank you 2.W:Hello. Girl: The railway

2、station ,Please W:42661 Girl: What? W: I said 42661 G:OK,thank you 3.W: my husbands broken his leg Man: Whats your phone number? W: Call just 82886 , The address is 149Modern Road. M: The ambulance will be there in a few minutes 4.W: Hello, I d like a taxi M: Yes? What is the address? W:179 Heath Ro

3、ad, Hamstit Mh, ok, The taxi will be there in 5 minutes W: Thank you. 5.Man1:Hello, I want a cab. Man2: OK, What address is it? Man1: 1120 East 32nd Street. Man2:Right, The cab will be there in a few minutes. Part II:Giving and receiving phone calls The first call: The number you have reached,358281

4、8,has been disconnected 3582818 has been disconnected The second call: Were sorry, the number you have reached,4912386, is temporarily out of order.4912386 is temporarily out of order The third call: The number you have reached,5240034,has been changed, the new number is 7828249,please make a note o

5、f if, 5240034 has been changed, the new number is 7828249. The fourth call: the number you have reached, 2650325,has been temporarily disconne:cted .2650325 has been temporarily disconnected The fifth call: the number you have reached ,3587202, has been changed to an unpublished number.3587202 has b

6、een changed to an unpublished number B: 1. Man: oh! It is rather important, so could you give him a message as soon as he comes in? Tell him Jeremy rang to tell him that Harold Scott is retiring at the end of the month so there will be a job going if hes interested, OK? Thanks very much. 2. Man: Out

7、? What on earth is he doing? Well, when you see him, tell him that Thomp is hopping mad and hed better get in touch with him as soon as possible 3. Secretary: Mr Turners office Woman: Hello, Id like to speak to Mr. Turner ,please. Secretary: I am sorry, hes in a meeting right now, May I take a messa

8、ge? Woman: Ah, yes, this is Mary Roberts from the First National Bank. Secretary: Hm. Woman: Would you ask him to call me at 7721852 Secretary: OK, Thats 77218 Woman: Woman: .52, He can reach me at this number until ,say, 12:30, or between 2 and 5 this afternoon Secretary: Thats fine, Miss Roberts,

9、Ill tell him, Ill give him your message. Woman: hank you very much, Good-bye Secretary: Good-bye 4. Secretar: Mr Turners office Man: Yes, hello, Is Mr. Turner in , please? Secretar: No, I am sorry, he is in a meeting right now, May I take a message? Man: This Man: this is Mr.Brown calling, I have a

10、lunch appointment with Mr Turner for tomorrow on that I have to cancel. Im going to be out of town for a while.Would you offer my apologies to Mr turner and have him call me please to reschedule?My number here is 7439821. Secretar: OK, Mr.Brown.(Ill) make sure he gets the message. Man: Thank you ver

11、y much Secretar: Youre welcome Man: Bye-bye,now. Secretar: bye-bye. PartIII: Id like to speak to 1. Just one moment, Ill put you through Telephonist: Mr.Anderson, just one moment, Ill put you through Anderson: Yes, Anderson, Accounts Perez:hello, Is that Dr.Bill Henderson? Anderson:No, This is Peter

12、 Anderson, Youve got the wrong extension Perezz; Can you connect me back through the switchboard ,please? Anderson: Well, Ill try Perez: Hello? Telephonist: Can I help you? Perez: Id like to speak to Dr. Bill Henderson, please Telephonist: Dr. Henderson, putting you through Henderson: Henderson Pere

13、z: Good afternoon, this is Sylvia Perez calling from France Henderson: Sylvia who? Perez: Perez, P-E-R-E-Z.We met last month in Berlin at the trade fair, you expressed an interest in our laboratory measuring equipment Henderson: Oh, yes. Perez: Im going to be in your area next month and I thought I

14、might like to call in and see you. Henderson: Whats this about again? Perez: You enquiry about our laboratory measuring equipment. Didnt you get the literature I sent you? Henderson: Yes, yes, that was very interesting Perez: Is it OK if I come in and see you during my visit next month? Henderson: Y

15、es, all right. Perez: What about the morning of Tuesday 10th April at about 11? Henderson: Ill just see if I can find my diary.April 11th at 10 oclock you said. Perez: Thats right, is that convenient for you? Henderson: The next day might be better, just after lunch for preference. Perez: So thats ,

16、Wednesday. Thats great, Shal we say 2:15? Henderson: Yes, 2:50, thats fine, see you in April then,Goodbye, Miss Perez Perez: Goodbye, Dr. Henderson:, actually its Mrs. Ill write to you to confirm the arrangement just to make sure weve got everything right. C. Now try this:listen to a more authentic

17、version of the phone call. (First Attempt) Telephonist: and company, Can I help you? Perez: Er.can I speak to Dr.Henderson, please? Telephonist: Mr. Anderson,just one monment, Ill put you through. Anderson: Yes, Anderson, Account. Perez: Oh,er.hello, is .is that Dr.Bill Henderson? Anderson: What?NO,

18、no, this is Peter Anderson, Youve got the wrong number extension. You probably want Dr. Henderson in R&D thats um.er657, all right,657 Perez: Oh, umwell,c. Can you connect me back through the switchboard please? Anderson: Huh! Well, Ill try Perez: Hello? (Second attempt) Telephonist: and company

19、, can I help you? Perez: yes, Id like to speak to Dr. Bill Henderson, pleasse. Telephonist: Dr, Henderson,putting you through. Voice: 657 Perez: Hello. Voice: oh, hello. Caller: Umis is that Dr. Henderson? Voice: Er.no. Caller: Oh, er.im trying to get hold of Dr.bill Henderson. Voice: Oh, er.im tryi

20、ng to get hold of Dr.bill Henderson Voiceh, you want Bill. I .ill just see if I can find him.Um.jujust a moment Perez: thank you Henderson: Henderson Perez: oh, good , Umgood afternoon, this is Sylvia Perez,Er.im calling you from France Henderson: Sylvia who? Perez: Perez.P-E-R-E-Z.Um.we met last mo

21、nth inin Berlin at the trade fair. Henderson: Oh, yes. Perez: Well, the thing is Im.im going to be in your area next month and I thought I might like to .um.call in and see you.id like to discuss the applications you might have for our equirpment Henderson: Ah, I see.Whats this about again? Perez: Y

22、ou enquiry about our laboratory measuring equipment. Didnt you get the literature that I sent you? Henderson: Yes, yes Um that was very interesting. Um Perez: Well, the thing is :is it OK if I come in and see you during my visit next month? Henderson: I see.Yeah, all right. Perez: Now, what about th

23、e morning of Tuesday 10th April, is that Ok? Say at about er.11? Henderson: Ill just see if I can find my diary.Umm, yes, here wwe are.ErApril 11th at 10 oclock you said. Perez: Thats right, Now, um. Is that OK? Is that convenient for you? Henderson: The next day might be better ,just after lunch fo

24、r preference Perez right, so thats .erthe Wednesday. In fact, thats suit me fine, thats great.Now, shall we sayum2:15? Henderson :Er.certainly, yes. 2:50, thats .thats fine Perez: Oh and by the way, Ill be bringing our agent Don Rees with em I if thats OK with you. Henderson: oh, certainly, Er.what

25、was you name again? Perez: Sylvia perez: P-E-R-E-Z. Henderson: Fine. Ill see you in April then.You know how to get to our lab, dont you?Goodbye,then, Miss Perez. Perez: goodbye, Dr. Henderson: and eractually its Mrs. Oh, and Ill.um. Ill write to you to confirm the arrangements just to make quite sur

26、e weve got everythingright. Part IV. More about the topic:cell phone: A new Health Risk? More than 20 million handset were shipped world-wide last year for the fast-growing digital cellular phone market. According to the US marketing firm Dataquest, production of GSM(Global System for Mobile communi

27、caations) handsets will exceed 60 million by 2000. The mobile phone is getting more and more popular because of the remarkable improvement of the world's mobile communication service. by the end of this year, there will be 178 GSM networks in 110 countries. providing extended geographic coverage

28、 in the form of "roaming agreements" among GSM carries. But since the very day it came into being the mobile pnone has been a mixed blessing.People are worried that it can mean a new health risk. According to scientists from 10 countries who met in Vienna recently. mobile phones may heat u

29、p you brain, interfere with heart pacemakers and cause cancer in mice But there is no scientific evidence to support fears that the ever-increasisng use of mobile phones may threaten human health. The group did agree to intensify research into radiofrequency electromagnetic fields(EMF),which emanae

30、from mobile phones. This is something that we hold as a hing priority.we want to find out if these electromagnetic fields do produce cancer." said and EMF expert," this is going to take time, i know everyone wants answers tomorrow but this is just not possible." the EMF project, lauch

31、ed last year, is a five-year $3.3 million programme to study possible health hazard stemming from exposure to mobile phones and other EMF sources. What will the experts of the EMF projects tell us four or five years later? We just don't know.Will there be the possibility taht one day you find a

32、cell phone carrying a warning similar to the one we have seen too often on cigarette packs:USING MOBILE PHONE MAY BE HAZARDOUS TO YOUR HEALTH? No one can tell at the the moment. Memory test: Two girls Talking on the phone. Clara: That number has been engaged for ages.Nobody can be that popular. i wo

33、nder if her number's been changed. i think i'll try again(Dialling) Sue: 3346791 Clara: Is that you sue? Sue: Who's calling Clara: This is Clara, Clara Fulkson. Don't you rememberme? Sue: Clara! of course i remember you. how are you? i haven't heard from you for at least 2 years.

34、 what are you doing? Clara: Nothing very exciting. That's one reason I'm ringing. i need some advice. Sue: Advice?Hm.that's a good one. i've just been sacked(Pips) Clara: Theres (a) pips. Hang on Sue(Insert a coin) What do you mean you've just been sacked?Sue, you are the most su

35、ccessful woman i know. sue: That's probably why i've been sacked.but let's talk about you.You said you needed some advice. Clara: I certainly do. i want to ask you about interviews. have you havd a lot of them? sue: Yes, i have. too many Clara: Could you tell me the sort of questions you

36、 are usually asked? Sue: So me think. the first ten question are almost always the same. i call them the why's how's and where's.(pips again) Clara: Not again, Don't go away, Sue, i've got one more coin(insert one more coin) Are you there Sue? Sue: Yes, i'am still here? Clara

37、: Sorry, i didn't understand what you were telling me.Could you repeat it? Sue: It is very boring. but here you are. iam always asked:why i want to leave my present job; why i'm interested in the new job; how i intend to get to work' how long i intend to stay at the job, Where i live; wh

38、ere i went to school; how much i 'm paid in my present job;how much i expect to be paid in the new job. oh, yes, i 'm always asked if i'm married.(pips again) Clara: That is it, Sue. No more coins, i'll write to you soon. and many thanks. Question for memory test: 1. What are the man

39、es of the two speakers? 2. Where might the caller make the phone call? 3. How many coins did the caller insert? 4. How long havent the two girls seen each other for? 5. How many whys ,hows and wheres can you rememberf? Place a tick by all the questions you can remember.答案Part 1B:1. Hospital 389112.

40、Railway station 426613. Number 82886 149 Road ambulance4. Taxi address 179 5 minutes5. Cab address 1120 32nd a few minutesC:ACCBCABACBPART 2A:3582818 disconnected4912386 temporarily out of order5240034/7828249 number changed2650325 disconnected3587202 changed to an unpublished numberC:Jeremy retirin

41、g end of the month job goingThompson as soon as possible Mary Roberts the First National Bank 7721852 12:30 2 5 afternoonBrown cancel lunch out of town 7439821PART 3 A:1. Put you through2. Wrong extension3. Connect me back4. Measuring equipment5. In your area call in6. Literature7. See diary8. Conve

42、nient9. Confirm make sureB:1. B2. Bill Henderson telephonistSylvia Perez Peter Anderson3. Henderson Anderson wrong extension4. Tuesday, 10th,April 11 Wednesday,11th,April 10 Thursday,12th,AprilWednesday,11th,April 2:15 2:50Part 4 A:It is a calculator.The solicitors number.Bill and Sues number.Take h

43、im out for a meal. B:Names of people/placesTelephone numbersThe bank345674The doctor76763The dentist239023The garage757412The station546534The flower shop/the florist989024John and Jane21463The Sports Club675645Part 51. Sue Clara2. In a telephone booth3. 34. Two years5. 2 3 6 9 10 11 12 13 14Unit 2

44、原文Part I Getting ready. A: 1. Person-to-person call 2. Connect call 3. Go through 4. Operator 5. End up 6. Information 7. Answer 8. Exchange 9. Touch-tone telephone 10. IDD B.Here are some short conversations on the phone, please listen and supply the missing words. 1. Man: Hello Operator:I have a c

45、ollect all from Calvin Leon, Will you accept the charges? M: Sure, Put him on 2. Operator: Operator Woman: Operator, Im trying to call 7982294 Operator:That number is outside this zone, it s a dollar forty-five for three minutes Woman: All right. Ill put in the coins 3. Operator:Overseas Operator, W

46、hich country? Man: Italy Operator:Yes, go head Man: Id like to book a call to Venice, Italy. Operator: For which date and time? Man: August nineteeth at ten a.m. Operator:Whats your name and phone number? Man: Robert Smith6643639. the number in Venice is 8211083 Operator: Well call you when your cal

47、l is ready to go throuth 4. Woman: Hello Operator:Hello, I have a person-to person call for Mr.Hawkins from Carey Jones Woman: Theres no Hawkins here. What number are you dialing? Operator:Im trying to reach William Hawkins at 6099525. Woman: Thats our number, but youve made a mistake Operator:Sorry

48、 for disturbing you Part II Giving and receiving phone calls The first call: this is the Transit Authoritys telephone information center.We are open daily between six a.m and midnight.All our lines are busy now. You will hear ringing until the next available agent can assist you(ringing) The second

49、call: This is Call for Action,925-1066,Im sorry. Out volunteers are not on duty at this time, Please call during our regular hours:eleven a.m to one p.m. Monday to Friday.Remember the number 925-1066,eleven a.m to one p.m,thank you. The third call: Hi, This is Charlie.Im not home now. but if you lea

50、ve your name and telephone number after beep. Ill get back to you as soon as I can(beep) The fourth call: Hi,This is Pioneer Travel, specializing in bicycle tours of Eastern Europe.All our agents are busy now, but your call really is important to us so please stay on the line.One of us will be with

51、you as soon as possible, thanks. The fifth call: Hi, This is Steve, I cant come to the phone now-Im taking a shower. So, at the sound of the beep, leave a message ,or just hang up if you want to(Sound of man singing again)(beep) B:You are going to hear some recorded phone calls, the first calls are

52、for Mr Hamilton, and the last one is for Mr. Dobson. 1.First listen to some names: Rebecca Evans Ted Paola Andreotti 2.Now listen to the calls, while listening for the first time, add more key words if you can in the left-hand colum. After the second listening, complete the message in the right-hand

53、 colum with the help of the notes 1. Man: Look, I cant stop. Tell Horatio, I couldnt get the red ones, but there are plenty of blue. He can see them any time, Oh, my names Ted ,bye. 2. Man:Well, I was hoping to speak to Mr Hamilton myself, but perhaps youll give him message for me, Tell him that Mr.

54、 Evans of Smith and Wheeler called. There are a few details regarding the sale of his property that we need to discuss and Ill be glad if he would contact me as soon as possible. Thank you very much,Goodbye! 3. Woman:Oh!Well, will you tell him Rebecca called? Give him this message, Remember your pro

55、mise, Thats all. You will do that,Wont you? Dont forget,Bye! 4. Telephonist: Green and Harding, good morning Paola: Oh, good morning,this is Paola Andreotti caling from Rome. Id like to speak to Mr Guy Dobson,please Telephonist:Oh, certainly,maam,Ill connect you immediately Bob:Hello Paola:Oh, is th

56、at Guy Dobson? Bob: Erno,it .is that Paola? Paola: Yes Bob:Oh,hi! This is Bob Swanson. Paola:Oh,hi. Is Guy around? Bob:Er.just a minute, Ill checkUmno,he doesnt seem to be.He should be backerany minute.Ercan I help you? Paola:Umyeah, Look, can I leave a message with you? Bob: Yes, sure Paola: its urgent.Theres been a mix0up about the labeling of product number 15437 B-thats the one for the Italian market Bob: Uhuh,Ive got that Paola: And Id like him to get in touch so that it can be cleared up Bob:OK Paola: Umhe