1、PurchasingSupplier Rating System供應商評分體系供應商評分體系Supplier Rating System (SRS)SRS SCORECARD SRS SCORECARD SRS SRS 記分卡記分卡Key Performance Measurables 可測量的關鍵績效： RPPM百萬不合格品率25 Points Written Complaints 記錄下的報怨15 Points Delivery 交付20 Points Service服務10 Points Competitiveness競爭力30 PointsTOTAL總分100 PointsTool f

2、or Rapid Communication - Monthly 快 速 交 流 的 工 具 每 月Senior Management Awareness at Supplier幫 助 高 級 管 理 層 了 解 供 應 商 狀 況Supplier Rating System (SRS)SRS SCORECARD LEVELS SRS SCORECARD LEVELS SRS SRS 記分卡等級記分卡等級Corporate Corporate 集團集團 級級 Suppliers overall performance 供應商全部的業績 Specific supplier locations o

3、verall performance 特定供應商地點的全部業績Division (available by request only) Division (available by request only) 分支機構（只在有要分支機構（只在有要求時適用）求時適用） Suppliers overall performance at a Lear Division在一個李爾分支機構中，供應商的全部業績 Specific supplier locations overall performance at a Lear Division在一個李爾分支機構中，特定供應商地點的全部業績Location

4、Location Suppliers performance at a single Lear facility 在單獨一個李爾工廠中，供應商的業績 Specific supplier locations performance at a single Lear facility在單獨一個李爾工廠中，特定供應商地點部業績Supplier Rating System (SRS)SRS SCORECARD DISTRIBUTION SRS SRS SCORECARD DISTRIBUTION SRS 記分卡的發布記分卡的發布Approximately 2nd week of each month大

5、約每月第二周Computer auto-fax, from Lear Corporation or Lear Division計算機自動傳送, 從李爾集團或李爾分支機構。Presidents Level 總裁級 A corporate scorecard 集團級的記分卡 Plant Level Scorecards 工廠級的記分卡Supplier Rating System (SRS)Scoring Criteria - Rejected Parts Per Million (RPPM):Scoring Criteria - Rejected Parts Per Million (RPPM):

6、評分標準評分標準 百萬不合格品率百萬不合格品率 （ RPPMRPPM）The RPPM category accounts for 25 points of the overall scorecard rating. RPPM的分數占整個記分卡總分的25分Supplier RPPM is calculated on the basis of the amount of non-conforming materials vs. the total amount of materials received in a given fiscal month. 供應商的RPPM值是在一個財務月份中，不合

7、格品數量與收到所有材料的比值This calculation is then normalized to reflect a constant basis of one million units received.這個公式被規范化用以反映收到的每一百萬件的一致性。Supplier Rating System (SRS)Scoring Criteria - Rejected Parts Per Million (RPPM):Scoring Criteria - Rejected Parts Per Million (RPPM):評分標準評分標準 百萬不合格品率百萬不合格品率Example Ex

8、ample 例如例如: :A supplier ships 100,000 parts to a plant. Of those parts, ten are found to be non-conforming.一家供應商發運了十萬件到工廠里，在那些零件中發現有十件不合格。The RPPM will be calculated as 那 RPPM 的計算應為:(10/100,000) (10/100,000) x 1,000,000 = 100 RPPMx 1,000,000 = 100 RPPMThe suppliers score for this example will be 22

9、points此例中，供應商的分數為22分Supplier Rating System (SRS)The following table outlines parts per million ranges and their respective scores下列表格是對PPM范圍與他們所對應分數的略述：RPPM RatingRPPM Rating ScoreScore RPPM RPPM RatingRatingScoreScore 0 2525 351 - 37511 26 - 5024 376 - 40010 51 - 7523 401 - 4509 76 - 10022 451 - 50

10、08 101 12521 501 5507 126 15020 551 - 6006 151 17519 601 6505 176 20018 651 - 7004201 22517 701 - 7503 226 25016 751 - 8002 251 27515 801 - 8501 276 30014 851 or greater0 301 32513 326 35012Supplier Rating System (SRS)Scoring Criteria - Quality Notices / Written ComplaintsScoring Criteria - Quality

11、Notices / Written Complaints評分標準評分標準 質量通知質量通知/ /記錄下來的抱怨記錄下來的抱怨The Quality Notices / Written Complaint category accounts for 15 points of the overall scorecard.質量通知質量通知/ /記錄下來的抱怨項目占總記分卡的記錄下來的抱怨項目占總記分卡的1515分分The system rates Suppliers on the number of formal rejection notices or written complaints and

12、 the severity of each complaint with the following formula 供應商評分系統中，正式拒收通知或記錄下來抱怨的數量與每種抱怨的嚴重程度遵循以下公式記錄下來抱怨的數量與每種抱怨的嚴重程度遵循以下公式：( (The number of occurrences per classification code) xThe number of occurrences per classification code) x (severity index)(severity index)每種等級所出現的次數每種等級所出現的次數 X X 嚴重度指數嚴重度指

13、數Supplier Rating System (SRS)Level 0Engineering Issues0.00 points per occurrence工程問題0.00 分/次Level 1Minor Issues0.10 points per occurrence小問題0.10 分/次Level 2Repeat Minor Issues0.25 points per occurrence重復出現的小問題0.25 分/次Level 3Major Issues0.50 points per occurrence主要問題0.50 分/次Level 4Severe Issues1.00 po

14、ints per occurrence嚴重問題1.00 分/次Supplier Rating System (SRS)Scoring Criteria - Quality Notices / Written ComplaintsScoring Criteria - Quality Notices / Written Complaints評分標準評分標準 質量通知質量通知/ /記錄下來的抱怨記錄下來的抱怨Example Example 例如例如: :A supplier receives one written complaint in Level 1 and twowritten compla

15、ints in Level 2.一個供應商收到1個Level 1和 2個 Level 2的抱怨抱怨The total number of points will be calculated as所得分數為:(1 (1 x 0.10) + (2 x 0.25) = 0.60 totalx 0.10) + (2 x 0.25) = 0.60 totalThe suppliers score in this example will be 9 points此例供應商所得分數為9分Supplier Rating System (SRS)The following table outlines the

16、Quality Notice Rating ranges and their respective scores:下列表格是對質量通知評分范圍與他們所對應分數的略述Quality Notice Quality NoticeRating PointsSCORERating PointsSCORE0.00-0.09150.80-0.8970.10-0.19140.90-0.9960.20-0.29131.00-1.0950.30-0.39121.10-1.1940.40-0.49111.20-1.2930.50-0.59101.30-1.3920.60-0.69 91.40-1.4910.70-0

17、.79 81.5 or greater0Supplier Rating System (SRS)SCORING CRITERIA - DeliverySCORING CRITERIA - Delivery評分標準評分標準 - - 交貨交貨The Delivery Category accounts for 20 points of the overall Scorecard交貨項目得分占總得分卡的20分Delivery Ratings are calculated on the basis of the number of shipments in a given fiscal month交貨

18、的評分是以在一個指定的財務月份發運次數為基礎來計算的This information is then calculated into a percentage這類信息要計算成百分數Supplier Rating System (SRS)SCORING CRITERIA - DeliverySCORING CRITERIA - Delivery評分標準評分標準 - - 交貨交貨Delivery ratings are determined by the occurrence of the following criteria when it is determined to be the Sup

19、pliers responsibility:交貸分級與下列情況的出現相關,而且已確認是供應商的責任 Late Deliveries 交貨晚了 Premium Freight Occurrences 額外運費的出現 Damaged Parts 零件損壞 Over Shipment of the Quantity Ordered 超出定貨數量的發運 Early Deliveries 提早交貨 Short Shipment of the Quantity Ordered 少于定貨數量的發運The potential for more than one occurrence per shipment

20、does exist.也可能有上述一種以上的情況出現在同一次發運中.Supplier Rating System (SRS)SCORING CRITERIA - DeliverySCORING CRITERIA - Delivery評分標準評分標準 - - 交貨交貨Example Example 例如例如: :A supplier sends 36 shipments for the month. Of those 36 shipments, one is late and one is short of the quantity ordered. This counts as two occ

21、urrences. 一個供應商這個月發了一個供應商這個月發了3636次貨次貨. . 在這在這3636次中發運中次中發運中, , 一次晚了一次晚了, , 一次發一次發運數量少了運數量少了. . 故作為兩次計算故作為兩次計算. . The delivery percentage will be calculated as:交貨百分比計算為交貨百分比計算為: : (36-2) / 36 (36-2) / 36 x 100 = 94.4%x 100 = 94.4%The Suppliers score for this example will be 13 points此例供應商的得分就為13分.Su

22、pplier Rating System (SRS)The following table outlines Delivery Occurrence % Scorethe Delivery Percentages and 100 20 their respective scores: 99.2 99.919 98.4 99.118下列表格是對交貨百分率97.6 98.317與他們所對應分數的略述:96.8 97.51696.0 96.71595.2 95.91494.4 95.11393.6 94.31292.8 93.51192.0 92.71091.2 91.9990.4 91.1889.

23、6 90.3788.8 89.5688.0 88.7587.2 87.9486.4 87.1385.6 86.3284.8 85.5184.7 or less0Supplier Rating System (SRS)SCORING CRITERIA - Service / ResponsivenessSCORING CRITERIA - Service / Responsiveness評分標準評分標準 - - 服務服務/ /反饋反饋The Service/Responsiveness category accounts for 10 points of the overall Scorecar

24、d.服務服務/ /反饋怨項目占總記分卡的反饋怨項目占總記分卡的1010分分Service Ratings are determined on the basis of Service Ratings are determined on the basis of the following the following criteria:criteria:由以下的標準為基礎由以下的標準為基礎, , 來決定服務等級來決定服務等級 On time and accurate Production Part Approval Process (PPAP), as required按要求, 準時及正確的PP

25、AP On time and accurate response to quality issues, including plant visits per Lears request. 對質量問題的準時及正確的反饋, 包括按李爾要求參觀工廠 On time and accurate documentation as required by each location, including but not limited to SPC, Certifications, invoices, packing slips, etc.按每個工廠的要求, 準時及正確的文件提交, 包括但不僅限于SPC,

26、證書, 發票, 裝箱單等.Supplier Rating System (SRS)SCORING CRITERIA - Service / ResponsivenessSCORING CRITERIA - Service / Responsiveness評分標準評分標準 - - 服務服務/ /反饋反饋Example Example 例如例如: :A Supplier fails to submit on time for the latest engineering level in the Production Part Approval Process (PPAP)一家供應商沒能按時提交零

27、件最新工程等級的PPAPThe Suppliers Score for this example is 9 points此例中, 供應商的得分為9分.Supplier Rating System (SRS)The following table outlines the Service/Responsiveness occurrences and their respective scores:下列表格是對服務/反饋事故出現次數與他們所對應分數的略述Service IncidentsScore0 101 92 73 54 35 or greater 0Supplier Rating System (SRS)Scoring Criteria - CompetitivenessScoring Criteria - Competitiveness評分標準評分標準 - - 競爭力競爭力The Competitiveness category accounts for 30 points of the overall scorecard rating.服務服務/ /反饋怨項目占總記分卡的反饋怨