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CONSUMER&
BRANDBrandKPIs
for
spirits:
Captain
Morganin
the
United
StatesConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
5000Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Captain
Morgan’s
performanceinthe
spirit
market.Fieldwork:April-May
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofDecember202476%
of
Captain
Morgan
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Captain
Morgan’s
brandingresonates
more
with?Captain
Morgan
rankssixthinawareness
within
theMillennialsspiritmarket?Captain
Morgan
generally
appealsto
men
more
than
?Thepopularity
ratingof
Captain
Morgan
is
32%women?Captain
Morgan
ranksoutsidetheTop10
in?Among
Captain
Morgan
enthusiasts,37%
fall
underconsumptionthe
high-income
category?Interms
of
loyalty,Captain
Morgan
isoutsidetheTop?Consumers
want
theirspiritbrandstohave10
inthe
UnitedStatesauthenticity,highvalue,and
boldness?Captain
Morgan
hasascore
of
28%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Captain
Morgan
at
79%Brand
profile:
snapshotBrand
performance
of
Captain
Morgan
intheUnited
States79%76%32%28%21%AwarenessPopularityUsageLoyaltyBuzz5Notes:Spirits
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,195,
all
respondents
(awareness),
n=949,
respondents
who
know
the
individual
brand
(popularity),
n=949,
respondents
whoknow
the
individual
brand(consumption),
n=204,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=949,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CaptainMorgan’s
branding
resonates
morewith
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations44%40%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeCaptain
Morgan
bygenerationversus
the
share
ofindustryusers
ingeneral,
we
cansee
thatCaptain
Morgan
islikedby9%
of
Babyboomers
and
32%
of
Gen
Xers,whereas
the
total
shareof
industryusers
is
6%
and
30%,
respectively.32%30%24%ForMillennials
andGen
Z,
44%
and
14%
feel
positivelytowards
Captain
Morgan,
versus
40%
and
24%.
Socurrently,
forCaptain
Morgan,
Millennials
connectmost
with
theirbrandcompared
tothe
overall
industryuser.14%9%6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestospirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=300,
Captain
Morganenthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Captain
Morgan
generally
appeals
to
men
more
than
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Captain
Morgan
showsthatwomen
are
less
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof9%11%88%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Captain
Morgan
hasalowerproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.43%57%45%55%55%
ofmen
likeCaptain
Morgancompared
to
45%
of
women,
whereasfortheoverall
industry,56%
of
menconsume
spiritscompared
to
43%
ofwomen.89%9%
of
Captain
Morgan
enthusiastsconsider
themselves
tobe
partof
theLGBTQIA+
community
compared
to11%among
industryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
spirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=300,
Captain
Morganenthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Captain
Morgan
enthusiasts,
37%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.22%24%Single37%40%19%17%CoupleSingleparentNuclear37%
ofCaptain
Morgan
enthusiastsarefrom
high-income
households.Captain
Morgan’s
brandisgenerallyenjoyed
more
byconsumers
who
arepartof
acouplehousehold,
19%
ofCaptain
Morgan
enthusiastshavethiscurrent
living
situation.11%12%24%23%36%36%24%Multi-generational5%4%12%13%ExtendedOther27%7%8%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
spirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=300,
Captain
Morganenthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
spirit
brands
to
have
authenticity,
high
value,
andboldnessBrand
profile:
qualitiesQualitiesconsumerswant
from
spiritbrandsForspirits,thetopthree
qualitiesconsumers
want
fromabrandareauthenticity,highvalue,and
boldness.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessCaptain
Morgan
consumers
alsoappreciate
these
key
attributes,indicating
Captain
Morgan
exudes
thesequalities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatCaptain
Morganenthusiastsare
least
focused
on
areinclusiveness
and
thrill/excitement.ReliabilityExclusivityCaptain
Morgan
shouldwork
onpromoting
thrill/excitement
toconvertenthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
spirits,
which
ofthese
aspects
are
mostimportant
toyou?”;Multi
Pick;“When
it
comesto
spirits,
which
of
the
following
brands
do
youlike?”;Multi
Pick;“When
it
comesto
spirits,
which
ofthe
followingbrands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=204,
Captain
Morganconsumers’,
n=300,
Captain
Morganenthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
Captain
Morgan
fans,
35%
state
that
they
get
excited
about
spiritproductsBrand
profile:
attitudesWhat
doconsumersthink
ofspiritsingeneral?44%38%35%31%31%29%28%26%25%23%18%
18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
aboutIliketotalkabouttopicsIknow
and
trustspiritproductsrelating
tospiritsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
spirits
do
youagree
with?”;
Multi
Pick;“When
it
comes
tospirits,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=300,
Captain
Morganenthusiast,
n=848,
spirit
consumersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1176%
of
Captain
Morgan
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
spirits,theaverage
awareness
ofabrandinthe
United
Statesis72%.
Awareness
ofCaptain
Morgan,
however,
is
at79%.Awareness32%
ofU.S.
spiritconsumers
say
theylike
CaptainMorgan,
compared
toanindustryaverage
brandpopularity
of28%.21%
ofindustryconsumers
intheUnited
Statessaythey
consume
Captain
Morgan,
withtheaverageconsumption
ofabrandat21%.BuzzPopularity76%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.Captain
Morgan
hasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of28%compared
to
18%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Spirits
‘awareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,195,
all
respondents
(awareness),
n=949,
respondents
who
know
the
individual
brand
(popularity),
n=949,
respondents
whoknow
the
individual
brand(consumption),
n=204,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=949,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Captain
Morgan
ranks
sixth
in
awareness
within
the
spirit
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofCaptain
MorganRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1JACKDANIEL'S87%84%82%81%79%79%79%76%75%74%21%2Smirnoff3BACARDI4CrownRoyalHennessyCaptain
MorganJimBeamMalibu5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678Outofallrespondents,
79%
were
aware
of
CaptainMorgan.
Thisranksthemsixthcompared
tootherbrandssurveyed
inthismarket.79%9BaileysAwarenessN/A10Absolut
Vodka13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,195,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
Captain
Morgan
is
32%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofCaptain
MorganRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Absolut
Vodka39%36%35%33%33%32%32%32%31%29%2CrownRoyalSmirnoff32%34JACKDANIEL'SGrey
Goose
VodkaBaileysOutofconsumers
who
knew
thebrand,
32%
saidtheyliked
Captain
Morgan.
Thisranksthemeighthcompared
to
other
brandssurveyed
inthismarket.567Fireball68%8Captain
MorganBACARDI9PopularityN/A10Kahlúa14
Notes:“When
it
comesto
spirits,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=949,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Captain
Morgan
ranks
outside
the
Top
10
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofCaptain
MorganRank#
BrandUsage
%29%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
spirits,which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Absolut
Vodka21%2Fireball28%3CrownRoyalAperol27%Outofconsumers
who
knew
thebrand,
21%
saidtheyconsumed
Captain
Morgan.
Thisranksthem
outsidethe
Top
10
compared
toother
brandssurveyed
inthismarket.426%5Smirnoff25%6Tito'sHandmade
VodkaJACKDANIEL'SBACARDI25%725%825%79%9Hennessy24%UsageN/A10Grey
Goose
Vodka23%15
Notes:“When
it
comesto
spirits,
which
ofthe
following
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=949,respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
Captain
Morgan
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofCaptain
Morgan’s
consumersRank#
BrandLoyalty
%87%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Tito'sHandmade
Vodka24%2Absolut
VodkaSmirnoff85%382%4JACKDANIEL'SKahlúa82%580%6Seagram'sHennessy80%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
spirits,which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.780%76%8CrownRoyalMalibu79%979%Outofrespondents
whohaveconsumed
CaptainMorgan,
76%
saidtheywould
consume
thebrandagain.LoyaltyN/A10Grey
Goose
Vodka78%16
Notes:“When
it
comesto
spirits,
which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;Multi
Pick;Base:n=204,
respondents
who
have
consumed
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024Captain
Morgan
has
a
score
of
28%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofCaptain
MorganRank#
BrandBuzz%28%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1CrownRoyal2Captain
MorganAbsolut
VodkaBACARDI28%28%326%Outofconsumers
who
knew
thebrand,
28%
saidtheyhadheardaboutCaptain
Morgan
inthe
media.
Thisranksthemsecond
compared
tootherbrandssurveyed
inthismarket.425%5JACKDANIEL'SAperol24%624%7Baileys22%72%8Hennessy21%9Fireball19%BuzzN/A10Grey
Goose
Vodka18%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=949,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andu
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