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CONSUMER&
BRANDBrandKPIs
for
shoes:
West
Coast
inBrazilConsumer
Insights
reportDecember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
2500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
West
Coast’sperformance
inthe
shoe
market.Fieldwork:February-March
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofDecember202480%
of
West
Coast
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??West
Coast’sbrandingresonates
more
with
Gen
X?West
Coast
ranksoutside
the
Top
10
inawarenesswithin
the
shoe
market?West
Coast
generally
appealsto
men
more
thanwomen?Thepopularity
ratingof
West
Coast
is29%?Among
West
Coast
enthusiasts,42%
fallunderthe?West
Coast
ranksoutside
the
Top
10
inownershiphigh-income
category?Interms
of
loyalty,West
Coastisoutside
the
Top
10
in?Consumers
want
theirshoe
brandsto
haveBrazilauthenticity,reliability,
and
honesty
/trustworthiness?West
Coast
hasascore
of
11%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
for
West
Coast
at
80%Brand
profile:
snapshotBrand
performance
of
WestCoast
inBrazil80%51%29%16%11%AwarenessPopularityUsageLoyaltyBuzz5Notes:Shoes
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=640,
respondents
who
know
the
individual
brand
(popularity),
n=640,
respondents
who
knowthe
individual
brand
(ownership),
n=100,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=640,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024WestCoast’s
branding
resonates
more
with
Gen
XBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations43%38%38%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeWest
Coastbygeneration
versusthe
share
of
industryusers
ingeneral,
we
cansee
thatWest
Coastislikedby7%
of
Babyboomers
and38%
ofGen
Xers,
whereas
thetotalshare
ofindustryusers
is5%
and
26%,
respectively.31%26%ForMillennials
andGen
Z,
43%
and
12%
feel
positivelytowards
West
Coast,versus
38%
and31%.
Socurrently,forWest
Coast,Gen
Xconnects
most
with
theirbrandcompared
to
theoverall
industryuser.12%7%5%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestoshoes,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=184,
WestCoastenthusiast,
n=1,221,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024West
Coast
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandLGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofenthusiastsof
West
Coastshows
thatwomen
are
lesslikely
to
haveanaffinitywith
the
brandcompared
to
men.7%10%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
West
Coast
hasahigherproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.30%70%70%
ofmen
likeWest
Coastcompared
to30%
ofwomen,
whereas
fortheoverallindustry,52%
of
women
own
shoescompared
to
48%
of
men.52%48%90%86%10%
ofWest
Coastenthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to7%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
shoes,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:n=184,
WestCoastenthusiast,
n=1,221,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
West
Coast
enthusiasts,
42%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.9%8%Single34%33%33%12%16%42%CoupleSingleparentNuclear42%
ofWest
Coastenthusiastsarefromhigh-income
households.West
Coast’sbrandis
generally
enjoyedmore
byconsumers
who
arepartof
anuclearhousehold,
47%
of
West
Coastenthusiastshavethiscurrent
livingsituation.7%8%47%34%35%Multi-generational9%8%16%24%ExtendedOther23%1%2%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
shoes,which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=184,
WestCoast
enthusiast,
n=1,221,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Consumers
want
their
shoe
brands
to
have
authenticity,
reliability,
and
honesty
/trustworthinessBrand
profile:
qualitiesQualitiesownerswant
from
shoebrandsAuthenticityForshoes,
the
topthree
qualitiesownerswant
fromabrandare
authenticity,reliability,
and
honesty
/trustworthiness.80%60%40%20%0%Thrill/ExcitementBoldnessClevernessWest
Coastowners
also
appreciatethesekey
attributes,indicating
West
Coastexudes
thesequalities.SustainabilitySocialresponsibilityCoolnessThequalitiesthatWest
Coastenthusiastsare
least
focused
on
arehighvalueand
cleverness.ReliabilityExclusivityWest
Coastshouldwork
on
promotingsustainabilityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
shoes,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
toshoes,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;“When
it
comes
toshoes,
which
ofthe
followingbrands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:
n=100,
WestCoastowners’,n=184,
WestCoastenthusiast,n=1,221,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024Among
West
Coast
fans,
54%
state
that
they
get
excited
about
shoesBrand
profile:
attitudesWhat
doconsumersthink
ofshoesingeneral?57%54%46%44%44%38%37%36%32%30%28%28%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrandsIknow
and
trustIget
excitedaboutshoesIliketotalkabouttopicsrelating
toshoesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
shoes
do
youagreewith?”;
Multi
Pick;“When
it
comesto
shoes,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=184,
WestCoast
enthusiast,
n=1,221,
shoe
ownersSources:
Statista
Consumer
Insights
Global,
asofDecember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1180%
of
West
Coast
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
shoes,
theaverage
awareness
of
abrandinBrazil
is
69%.
Awareness
of
West
Coast,however,
is
at51%.Awareness28%
ofBrazilian
shoe
owners
saytheylikeWest
Coast,compared
to
anindustryaverage
brandpopularity
of40%.16%
ofindustryowners
inBrazil
say
theyown
WestCoast,withtheaverage
ownership
of
abrandat28%.BuzzPopularity80%
ofbrandowners
saytheywould
purchasethebrandagain,compared
toanaverage
loyalty
score
of80%.West
Coasthasbeen
noticed
lessinthemediacompared
to
other
brands,with
a“Buzz”score
of11%compared
to
27%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Shoes
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,248,
all
respondents
(awareness),
n=640,
respondents
who
know
the
individual
brand
(popularity),
n=640,
respondents
who
knowthe
individual
brand
(ownership),
n=100,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=640,
respondents
who
know
the
individual
brand(buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024West
Coast
ranks
outside
the
Top
10
in
awareness
within
the
shoe
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofWest
CoastRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1adidas98%98%97%96%89%81%79%71%68%64%2Nike3Puma4HavaianasMelissaArezzo49%551%Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.67VizzanoPiccadillyViaMarteFerracini8Outofallrespondents,
51%
were
aware
of
West
Coast.Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.9AwarenessN/A1013
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,248,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024The
popularity
rating
of
West
Coast
is
29%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofWestCoastRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Nike75%71%66%52%47%42%41%38%36%34%2adidas29%3HavaianasPuma4Outofconsumers
who
knew
thebrand,
28%
saidtheyliked
West
Coast.ThisranksthemoutsidetheTop10compared
to
other
brandssurveyed
inthismarket.5VizzanoArezzo67ViaMartePiccadillyMelissaSchutz71%89PopularityN/A1014
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=640,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024West
Coast
ranks
outside
the
Top
10
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofWestCoastRank#
BrandUsage
%63%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
to
shoes,which
of
the
following
brandsdoyou
own
currently?”.1HavaianasNike16%260%3adidas57%Outofconsumers
who
knew
thebrand,
16%
saidtheyowned
West
Coast.
Thisranksthemoutside
the
Top10
compared
toother
brandssurveyed
inthismarket.4VizzanoPuma38%529%6ViaMarteArezzo29%728%8MelissaPiccadillyFerracini28%84%924%UsageN/A1023%15
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
do
you
owncurrently?”;Multi
Pick;Base:n=640,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofDecember2024In
terms
of
loyalty,
West
Coast
is
outside
the
Top
10
in
BrazilBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofWestCoast’s
consumersRank#
BrandLoyalty
%88%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1Nike20%2adidas88%3Schutz86%4HavaianasAnacapriMelissaArezzoFerraciniPuma86%583%683%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
shoes,
which
ofthe
following
brandsareyou
likely
to
purchaseagaininthe
future?”.783%883%80%982%Outofrespondents
whohaveowned
West
Coast,80%saidthey
would
purchasethebrandagain.LoyaltyN/A10Vizzano82%16
Notes:“When
it
comesto
shoes,which
ofthe
following
brands
areyoulikely
topurchase
again
in
the
future?”;
Multi
Pick;
Base:
n=100,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024West
Coast
has
a
score
of
11%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofWestCoastRank#
BrandBuzz%64%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1HavaianasNike11%262%3adidas61%Outofconsumers
who
knew
thebrand,
11%
saidtheyhadheardaboutWest
Coastinthemedia.
ThisranksthemoutsidetheTop10
compared
to
other
brandssurveyed
inthismarket.4Puma33%5Arezzo30%6MelissaVizzanoViaMarteDemocrataSchutz30%724%823%89%921%BuzzN/A1020%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=640,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofDecember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourco
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