ADDINCNKISM.UserStyle《ManagementoftheEmploymentRelationship》課程教學大綱（理論課程）一、課程基本信息課程號0423S14005開課單位管理學院課程名稱（中文）勞動關系管理（英文）ManagementoftheEmploymentRelationship課程性質必修考核類型考查課程學分3課程學時51課程類別學科核心課先修課程Humanresourcemanagement/OrganizationalBehavior/EmploymentLaw:Contracts/EmploymentLaw:OperationofRelationship,EqualityandBreakdown適用專業（類）人力資源管理合作班二、課程描述及目標（一）課程簡介ManagementoftheEmploymentRelationshipisoneofthekeycoursesofhumanresourcemanagementmajor.Itintroducesthetheoryandpracticeoftherelationshipbetweenemployer(manager)andtheemployee(workers)andexplainsthephenomenaandproblemsarisingfromtheperspectivesofeconomics,sociologyandhumanpsychology.ThiscourseprovidesacomprehensiveandsystematicintroductiontothebasicframeworkofMERtheory,suchasinterviewbias,motivation,communication,employeeengagement,employeeabsenceandturnover,andotherimportantlaborrelationsissues.weshouldpayattentiontothecombinationofthesecontentsandpractice,andcultivatethestudents'abilitytoanalyzeandsolvetheproblemsofMERwiththesetheoryandmethodsaswell.（二）教學目標DescribebesttheoryandpracticeapproachesintheareasofMER,suchasemployeecommunicationandengagement,equalityanddiversity,performancemanagementandthemanagementofgrievanceanddiscipline.Courseobjective1:UnderstandandmastertheprofessionalknowledgeofMER,masterthetheoreticalframework,maintheoriesandresearchmethodsinthisfieldandestablishthetheoreticalknowledgesystemofMER.Courseobjective2：CanusetheMERtheorytoanalysisandsolvecertainpracticalproblemssystematically,analyzeanddiscusskeyHRMactivitiesandprocessescontributingtothesuccessfulmanagementoftheemploymentrelationship，applyknowledgeofHRMtheoryandpracticetogivensituationsandrecommendappropriateHRMpracticesforparticularcircumstances,adviseonthepreparationofsomekeyHRMpoliciesandonthedesignofcertainHRMprocesses.Bilingualinstruction,cultivateproficientintheuseofEnglishforprofessionaltheoreticalknowledgelearning,communicationandcommunicationskills.Courseobjective3:Fromthecourse,thestudentscanobtaintheknowledgefromlecture,literature,internetandpracticeetc;theywillbegoodatacquiringknowledgefromothersandbuildingtheirownknowledgesystem;andtheabilitytoself-studycanbeformedonthebasisofthetheoreticalknowledgesystem.Courseobjective4：LecturingIreland,theEuropeanUnionandtheinternationalmainstreamofMERtheory,classiccasesandkeypracticalskillswithaGlobalizationperspective.DeeplyanalyzesthefrontierofMERtheoryandpractice,adoptsdiverseteachingmethodstocultivatestudents'independentthinkingability,criticalthinkingability,explorationandinnovationability.Cultivatestudents'seriousanddedicatedattitude,activethinkingabilityandabilitytocommunicateandcoordinatewithothersbyattendancerecords,groupdiscussion,groupresearchprojectandquizzes.三、課程目標對畢業要求的支撐關系畢業要求指標點課程目標權重1-2：專業性知識2-1：知識獲取能力Courseobjective130%2-2：知識應用能力2-3：創新創業能力3-2：專業素質Courseobjective230%2-1：知識獲取能力2-3：創新創業能力Courseobjective320%1-2：專業性知識2-2：知識應用能力2-3：創新創業能力3-2：專業素質Courseobjective420%四、教學方式與方法1.Integrateduseoflecture,casestudy,multimediaplayandaudio-visualmaterials.2.Aneffectivecombinationofpaneldiscussion，typicalcases,Multicasecrossstudy,simulation,managementgames,PBLetc.五、教學重點與難點（一）教學重點Thebasictheoryframeworkoflaborrelationsmanagementandthebasictheory,contentandmodelofeachtopic.（二）教學難點(1)Analyze,discussandevaluateMERproblemandprocessesagainstbestpractice.(2)DescribethebestpracticemanagementapproachesintheareasofMER,suchasemployeecommunication,engagement,equalityanddiversity,performancemanagementandthemanagementofgrievanceanddiscipline,etc.六、教學內容、基本要求與學時分配序號教學內容基本要求學時教學方式對應課程目標1Topic1introductionofManagementofemploymentrelationship(1)Simulatestudents'enthusiasminlearningMER.(2)UnderstandtheconnotationandextensionofMER.(3)UnderstandthedifferenceofMERframeworkbetweenChinaandEurope,payattentiononthetheoreticalframeworkofMERinIreland.(4)MastertheoverallframeworkofthecourseespeciallyunderstandthehistoryandcurrentsituationofIrishMER.6Lecturepaneldiscussioncourseobjective1Courseobjective32Topic2Recruitment(1)MastercommonbiasesinrecruitmentandCultivateskillsofavoidingrecruitmentbias.(2)Improvingrecruitmenteffectiveness.6LecturepaneldiscussiontutorialCourseobjective1Courseobjective23Topic3motivation(1)Understandthebasicconcepts,characteristicsandelementsofmotivation.(2)Graspseveralclassicalmotivationaltheories.(3)Understandthemaincontentandtheuseofconditions,characteristicsandlimitationsofthesetheoriesandapplythemtotheMERflexibly.9Lecturepaneldiscussiontutorialcourseobjective1courseobjective2courseobjective44Topic4communication(1)Understandthemaincomponentsoftheinterpersonalcommunicationprocess.(2)Understandthemainbarrierstointerpersonalcommunication.(3)Understandnon-verbalcommunication,policiestosupport‘EmployeeVoice’andBenefitofemotionalintelligenceforemployeecommunicationandrelationships.6Lecturepaneldiscussiontutorialcourseobjective1courseobjective2courseobjective45Topic5EmployeeEngagement(1)DefineEmployeeEngagement,understandlinktoconceptssuchasjobsatisfactionsandorganizationalcitizenshipbehavior.(2)Understandwaystomeasureemployeeengagementandhowtoimplementengagementpolicies.(3)Understandthepsychologicalcontractandconnectiontoengagement.9Lecturepaneldiscussioncourseobjective1courseobjective2courseobjective標3courseobjective46Topic6AbsenceManagement(1)Mastertheconceptsandcharacteristicsofabsenteeism.(2)Understandthecostandharmofabsenteeism.(3)Mastertheabsencereasons,masteringthecontentandskillsofabsencemanagement.6Lecturepaneldiscussioncourseobjective1courseobjective2courseobjective3courseobjective47Topic7DiversityandEquality(1)UnderstandingtheMeaningofdiversity.(2)Mastertheunconsciousbiases,theskillsifmanagingdiversityandunderstandingretirementplanning.6Lecturepaneldiscussiontutorialcourseobjective1courseobjective2courseobjective38Topic8Futureofwork(1)Understandthecharacteristicsandtrendsoffuturework(2)UnderstandLindaGratton‘sfiveforcesmodel3Lecturepaneldiscussioncourseobjective1courseobjective2courseobjective3courseobjective4合計51七、實驗內容、基本要求與學時分配序號實驗項目名稱實驗內容與要求學時類型對應課程目標1演示性課程目標12驗證性課程目標23設計性課程目標34探究性課程目標1其他……合計注：實驗要求包括必修、選修；實驗類型包括“演示性”、“驗證性”、“設計性”、“探究性”、“其它”等。八、學業評價和課程考核（一）考核類型：考試√考查（二）考核方式：開卷考試閉卷考試√課程論文課程報告其它：（三）成績評定：考核依據建議分值（百分比）考核/評價細則對應課程目標平時考核30%出勤10%考勤情況courseobjective4作業10%完成進度、基本概念、正確性courseobjective1courseobjective2courseobjective3courseobjective4表現10%回答問題參與討論courseobjective1courseobjective2courseobjective3courseobjective4實驗考核期末考核70%courseobjective1courseobjective2courseobjec