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SUPPLEMENTARYTERMSOFEXCLUSIVEAGENCY一 注塑機保修條款GUARANTEECLAUSEFORINJECTIONMOLDINGMACHINETHEDEFINITIONOFThepartwhichisbrokenduetoitselfqualityanddesigndefectduringtheusingtimeandamongthedurationofour“three-warranty”duration,weguaranteetorepair;exchange,oracceptyour“Handingback”.ThewarrantyperiodforinjectionmoldingmachinesandpartsareasIn:Thewarrantyperiodisfifteen(15)monthscountingfromthedateofAbroad:Thewarrantyperiodiseighteen(18)monthscountingfromthedeparturedateattheloadingport.Thewarrantyperiodofscrewandbarrelis12Thewarrantyperiodoftenwillbe36monthsincasedefectscausedbyqualityorinappropriatedesignproblem.(Foragentsonly)Exemptfromwearingparts(pleasefindthelistasRANGEOF給,以便分析原因,改進設計,以避免今后發生類似問題。若客戶未及時將換下的零件歸還給,關于此零件的所有費用均由買方承擔。Duringourwarrantyperiod,anyparts(excepttheconsumableparts)foundtoineffectiveduringthecommonusingtimeandontheconditionthatcustomeroperatesstrictlyaccordingtotheoperationmanual,willberecedbyTEDERICofcostthebasisofF.O.B.SHANGHAI.AndthecustomerisrequestedtosendbackthedamagedpartstoTEDERIC,inordertohelpTEDERICtoyzethereasonandtomakeimprovementtoavoidthesimilarprobleminfuture.Ifcustomerdoesn’tsendbackthebrokenpartsintimetoTEDERIC,hewillberequiredtobearalltherelevantchargesofthesebrokenparts.Duringthewarrantyperiod,thecustomermaycausethenecessaryrepairsorrecementtobemadeelsewherewhichisdeemedsuitableforthepurpose.Inthatevent,thecustomershallgiveanoticeinitsdetailsinwritingtous.Inthiscase,weshallhavetherighttoverifybyourrepresentativethenatureandextentsofthedefectscominedof.EXEMPTIONSThefollowingsituationsshallbeexceptionofDamagescausedbyimproper,inadvertentorinaccurateDamagecausedbyinappropriateordefectiveworkshopfacilities(suchasceiling,floor,powersource,waterquality,etc.)AnydamageattributedtothedelayedrepairofsomeprimarylittleDamagehappenedduetothereconstructionoroverhaulofmachinebycustomerwithoutTEDERIC’sapproval.DamageresultingfromtheunreasonablecomponentofauxiliaryequipmenttoDamagecausedbyanypartsdbythecustomerDefectsanddamagehappenedtothesecond-handmachinethathasbeentothecustomerwithoutourwrittenDamagecausedbyDamagecausedbyprogressingspecialmaterialvianormalnitrideinjectionunitparts.(specialmaterialsareincludingbutnotlimitedto ylonorotherCorrosionmaterialsetc.)Thewarrantyperiodshallbestipulatedseparayincontractifspecializedscrewandbarrelisinquiredinordertoprocessspecialmaterial.Otherdefectsanddamagenotresultsfrommanufacturer’sPARTSWITHOUTHeatingSSRSSRsolidstate熱電偶及熱電偶接頭ThermocoupleandNozzle螺桿料筒因使用特殊工程塑料/回料正常磨損的不屬三包范圍Thescrewandbarrelutilizedforprocessingspecialengineeringstic/recycledmaterial有機玻璃/鋼化玻璃Organicglass/Reind機床墊腳Machineleveling-FREIGHTCHARGESOFAFTER-SALESERVICE(1)配件從公司發出的運費由公司承擔Thechargeofafter-saleservicepartsdeliveredfromTEDERICfactoryshallbebornebyTEDERIC;Deliverywayin:byexpress(packageweightwithin80kg)orlogistics.Ifotherdeliverywaysarerequired,thechargeswillbebornebythebuyer.Deliverywaytoabroad:bysea.Ifotherdeliverywaysarerequired,thechargeswillbebornebythebuyer.Thechargeofdeliveryforafter-salesservicecomponentsbacktoTEDERICshallbebornebythebuyer.EXEMPTIONSTEDERICshallbenotresponsibleforalltheloss(directorindirect,includingbutnotlimitedtotime,benefitsandproductionetc.)resultingfrommaintenance.二 機器安裝調TESTINGOFNEW所有機型調試:實行服務,包括:技術人員服務費和差旅津貼,以及公司往返客Allmachineinstallation:chargeservices,including:technicalengineerservicesandtravellingallowance,transportationfee(round-triptrain,airandbustickets).TECHNICALSUPPORTSeverequalityaccidentduringthewarrantyTEDERICshallimmediayarrangetechniciantocustomerforsurveyfracturereasonsinthecircumstanceofmold/tie-bar/injectionseat/thrustbreakage.員帶相關的配件到客戶處更換(商處的服務人員需協助作業)TEDERICshallarrangetechniciantocustomerwithrelevantcomponentsundertheconditionofmalfunctioncausedbyconfigurationnotmatchwiththetechnicalrequirements(assistancefromagentrequired).TEDERICshallchargeifneedtechnicalsupportsfromTEDERIC,notincludingseverequalityaccident.TEDERICwillchargesfortheserviceofthemachineoverwarranty商由于以上原因需要公司派員技術支持服務必須以OA形式填寫派員申請ApplicationinOAshallbesubmittedbyagentwhoisinneedoftechnicalsupportfromTEDERICforalltheabovereasons.服務標Theservicecharge modationandtravelexpensesoutofshallbebornebythecustomer( modationconditionoverseasshallnotbeinferiortotwo-starstandardho)三、商工作AGENT商的工作人員去客戶工廠服務,必須統一著裝公司的工作衣、鞋、帽,由商統一,每個商每年至少兩套。TheserviceengineersofagentmustbeunifiedTEDERICoveralls(includingclothes,shoes,caps)whichshallbepurchasedbytheagent,atleast2setsuniformsforeach ¥50Uniform:summerear:¥50/pc,autumnwear:Shoes:¥100/1.三包件的申請,必須形式報告發送郵件到s 郵箱(客戶名稱/機器型號、編號、出廠日期/故障原因/三包件型號、附上/以及三SparepartsapplicationforWARRANTYshallbemailedtos .comorafter-salesservicesmanagerviaOAmailboxinwritten(customername/machinemodel,serialnumber,productiondate/thecauseoftheproblem/modelofcomponent,photo/anddeliveryaddress.).每月的一號商必須將上個月公司發到客戶處的所替換的三包件,清點匯總打包發回公司。每個三包件必須貼上:客戶名稱、機器型號、編號、故障原因,以及匯總成Onthefirstdayofeachmonth,theagentshallcount,packanddeliverythecomponentswhichhavebeensendfromTEDERICduringpreviousmonth,eachpackshallbelabelled:customername/machinemodel,serialnumber,productiondate/thecauseoftheproblem,alldatashallbesummarizedinsheetandE-mailtoafter-salesservicesmanager.(TEDERICreservetherighttochargethesparepartswhichtherecementcomponentshadnotbeensendbacktoTEDERICtimely)五、商服務備THEAGENTSERVICESPARETheannualturnover≤5millionCNY,TEDERICwillarrange10,000CNYasservicesparepartsfortheagent;5million<theannualturnover
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