分享]24種外貿基本英文信函

.請求建立商業關系

RogersChemicalSupplyCo.10E.22StreetOmaha8,NebGentlemen:We

haveobtainedyournameandaddressfromAristoShoes,Milan,andwe

arewritingtoenquirewhetheryouwouldbewillingtoestablish

businessrelationswithus.Wehavebeenimportersofshoesformany

years.Atpresent,Weareinterestedinextendingour,rangeand

wouldappreciateyourcataloguesandquotations.Ifyourpriceswere

competitivewewouldexpecttotransactasignificantvolumeof

business.Welookforwardtoyourearlyreply.Verytrulyyours

自米蘭職權里斯托鞋類公司取得貴公司和地址，特此修函，祈能發展關系。多年來，本公司經營鞋類進口生意，現欲擴展業務范圍。盼能惠賜商品目錄和報價表。

如價格公道，本公司必大額訂購。煩請早日賜復。此致

2.回復對方建立商業關系的請求

Thankyourforyourletterofthe16thofthismonth.Weshallbe

gladtoenterintobusinessrelationswithyourcompany.In

compliancewithyourrequest,wearesendingyou,underseparate

cover,ourlatestcatalogueandpricelistcoveringourexport

range.Paymentshouldbemadebyirrevocableandconfirmedletterof

credit.Shouldyouwishtoplaceanorder,pleasetelexorfaxus.

本月16日收到有關商務關系的來函，不勝欣喜。謹遵要求另函奉上最新之出口商品目錄和報價單。款項煩請以不可撤銷保兌之信用狀支付。如欲訂貨，請電傳或傳真為盼。

此致敬禮

3.請求擔任獨家代理

Wewouldliketoinformyouthatweactonasoleagencybasisfora

numberofmanufacturers.Wespecializeinfinishedcottongoodsfor

theMiddleeasternmarket:Ouractivitiescoveralltypesof

householdlinen.Untilnow,wehavebeenworkingwithyourtextiles

departmentandourcollaborationhasprovedtobemutually

beneficial.Pleaserefertothemforanyinformationregardingour

company.Weareveryinterestedinanexclusivearrangementwith

yourfactoryforthepromotionofyourproductsinBahrain.Welook

forwardtoyourearlyreply.

`本公司擔任多家廠家的獨家代理，專營精制棉織品，包括各燈家用亞麻制品，行銷中東。

與貴公司向有業務聯系，互利互作。貴公司紡織部亦十分了解有關業務合作之情況。盼望能成為貴公司獨家代理，促銷在巴林市場的貨品。

上述建議，煩請早日賜復，以便進一步聯系合作。此致敬禮

4.拒絕對方擔任獨家代理

Thankyouforyourletterof1Septembersuggestingthatwegrant

youasoleagencyforourhouseholdlinens.Iregrettosaythat,at

thisstage,suchanarrangementwouldbreatherpremature.Wewould,

however,bewillingtoengageinatrialcollaborationwithyou

companytoseehowthearrangementworks.Itwouldbenecessaryfor

youtotestthemarketforourproductsatyouend.Youwouldalso

havetobuildupamuchlargerturnovertojustifyasoleagency.We

enclosepricelistscoveringalltheproductsyouareinterestedin

andlookforwardtohearingfromyou

soon.9月1日有關建議擔任家用亞麻制品獨家代理的來信收悉。謹致衷心謝意。目前時機尚未成熟，不能應允該安排深感抱歉。

然而，本公司樂意與貴公司先試行合作，為今后合作打下基礎。為證明擔任獨家代理的能力，貴公司宜上述貨品作市場調查，研究是否可擴大現有之營業額。奉上該貨品之報價單，敬希查照。專此候復。

此致敬禮

5.同意對方擔任獨家代理

Thankyouforyourletterof12Aprilproposingasoleagencyfor

ourofficemachines.Wehaveexaminedourlongand,Imustsay,

mutuallybeneficialcollaboration.Wewouldbeverypleasedto

entrustyouwiththesoleagencyforBahrain.Fromourrecords,we

arepleasedtonotethatyouhavetwoserviceengineerswhotook

trainingcoursesatourMilanfactory.thesoleagencywill

naturallybecontingentonyoumaintainingqualifiedaftersales

staff.Wehavedrawnupadraftagreementthatisenclosed.Please

examinethedetailedtermsandconditionsandletusknowwhether

theymeetwithyourapproval.Onapersonalnote,ImustsaythatI

amdelightedthatweareprobablygoingtostrengthenour

relationship.Ihaveverypleasantmemoriesofmylastvisitto

Bahrainwhenyouentertainedmesodelightfully.Ilookforwardto

reciprocatingonyournextvisittoMilan.Myverybestwishesto

youandyourwife.4月12日建議擔任為公室器具之獨家代理來信已經收悉。

過去雙方合作皆互利互助，能獲您的眷顧作我公司于巴林的獨家代理，殊感榮幸。

據知您公司兩服務技師曾到我公司米蘭工廠受訓。相信您公司在取得代理權后，仍會繼續注重合格售后服務人員的訓練。現隨信附上協議草稿，

請查實各項條款，惠復是盼。能加強業務，我亦感到欣喜，前次到訪巴林，蒙盛情款待，不勝感激。祈盼您蒞臨米蘭時，容我一盡地主之誼。此致

敬禮

6.借引薦建立業務關系

Atthebeginningofthismonth,IattendedtheHarrogatetoyfair.

Whilethere,IhadaninterestingconversationwithMr.DouglasGage

ofEdutoysplcaboutselectinganagencyforourteachingaids.

Douglasdescribedyourdynamicsalesforceandinnovativeapproach

tomarketing.Heattributedhisowncompany’ssuccesstoyour

excellentdistributionnetworkthathasservedhimforseveral

years.Weneedanorganizationlikeyourstolaunchourproductsin

定能吸引顧客選購。煩請參閱上述附頁，需查看樣本，請賜復，本公司樂意效勞。

本公司現正設計一系列款式古典的英國餐具，適合北美市場需求。如感興趣，亦請賜知。愿進一步加強聯系，并候復音。

11.為商貿指南兜攬廣告

Thankyouforyourbusiness.Youarecurrentlyrepresentedinour

directory.Thisistheonlydirectoryofitskind,whichreachesall

companiesinthebuildingandconstructionindustryintheUK.

Advertisinginourdirectorywasawisemoveonyourpart.Weare

currentlycompilinganeweditionofthedirectorywhichwillbe

publishedinApril1995.Theneweditionwillbeexpandedtoinclude

majormanufacturersofplumbingequipmentintheEuropeanCommunity.

Forpropercoverageinthedirectory,yououghttoappearinmore

thanonecategory.Ifyoudooptforamultiplelisting,youwillbe

abletobuyspaceinadditionalcategoriesathalfprice.Youcanbe

assuredthattheneweditionwillbeonthedesksofallthemajor

decisionmakersinthebuildingandhardwaretrades.Pleasecomplete

theenclosedformandreturnitwiththeappropriatefee.Thanks

againforyourbusiness.

衷心感謝惠顧。貴公司商號已刊登在本公司的商貿指南中。該指南乃唯一覆蓋英國全部建筑公司的刊物，在此刊登廣告確是明智之舉。

現下籌備1998年4月版

的貿易批南，新版會羅列歐洲貢同體的主要鉛管業制造商。為達到出色的宣傳效果，貴公司宜考慮在不同類別刊登廣告。如蒙惠顧，除首個廣告外，其余類別的廣告將可獲半價優惠。

該指南將分送給所有建筑公司和五金器具公司主管。煩表填妥隨附表格，連同廣告費用一并寄回。專此盼候佳音。

12.請求客戶作推薦人

Thankyouforyourletterof2November.Wearedelightedtohear

thatyouaretopleasewiththerefurbishmentofyourhotel.Asyour

know.inourlineofwork,wedependongood,reportsaboutour

projectstowinfurtherbusiness.Ourclientsalwaysshoparoundand

lookforreferencesbeforecommittingthemselves.Withyour

permission,wewouldliketouseyourhotelasareferencewhenwe

discusssimilarrefurbishmentsinthehotelindustry.Wouldyou

agreetooursuggestingthatfutureclientsshouldcallyou?It

wouldalsobemosthelpfulifwecouldoccasionallybringaclient

tolookatyourhotel.Wewould,ofcourse,stayovernightatleast.

I’llcallyounextweektohearyourreaction.Thanksagainforyou

kindwords.從11月2日的來函得悉閣下對貴飯店的整修感到滿意，此消息對本公司實是一鼓勵。

設計行業重視聲譽，客人在選擇設計公司時必然會有所比較。如蒙允許，本公司欲請貴飯店作推薦人，證明有關整修的質素。未知可否讓其他客戶來電垂詢?

此外，如獲允準間或聯同客戶前來參觀貴飯店整修，定必有莫大幫助。當然，本公司會預訂房間，至少留宿一晚。

13.通知客戶價格調整

Weencloseournewcatalogueandpricelist.Therevisedpriceswill

applyfrom1April1997.Youwillseethattherehavebeennumberof

changesinourproductrange.Anumberofimprovedmodelshavebeen

introduced.Outrangeofwashingmachineshasbeencompletely

revamped.Manypopularlines,however,havebeenretainedunchanged.

Youwillbeawarethatinflationisaffectingindustryasawhole

.Wshavebeenaffectedlikeeveryoneelseandsomepriceincreases

havebeenunavoidable.Wehavenot,however,increasedourprices

acrosstheboard,Inmanycases,thereisasmallpriceincrease,

butinothers,noneatall.Wecanassureyouthatthequalityof

ourconsumerdurableshasbeenmaintainedatahighstandardand

thatourservicewillcontinuetobefirstclass.Welookforwardto

receivingyourorders.

謹謝上新的商品目錄和價格表。修訂價格定于1997年4月1日起生效。產品系列有一大革新，增加了不少改良的型號，扒出一系列新款的洗衣機，但許多款的開動號仍保持不變。通貨膨脹影響整個工業連帶令貨品價格上漲。雖然如此，本公司并未全面提升價格，調整幅度亦不大。

本公司堅守一貫信念，務求出產優質之耐用消費品，迎合顧客的需要。謝謝貴公司多年惠顧，盼繼續合作。

14.說明價格調整原因

Iencloseournewpricelist,whichwillcomeintoeffect,fromthe

endofthismonth.Youwillseethatwehaveincreasedourpriceson

mostmodels.Wehave,however,refrainedfromdoingsoonsome

modelsofwhichweholdlargestocks.Wefeelweshouldexplainwhy

wehaveincreasedourprices.Wearepaying10%moreforourraw

materialsthanwewerepayinglastyear.Someofoursubcontractors

haverisentherebyasmuchas15%.Asyouknow,wetakegreatpride

inourmachinesandarejealousofthereputationforqualityand

dependabilitythatwehaveachievedoverthelast40years.Wewill

notcompromisethatreputationbecauseofrisingcosts.Wehope,

thereforedecidedtoraisethepriceofsomeofourmachines.We

hopeyouwillunderstandourpositionandlookforwardtoyour

orders.

現謹附上本公司新價格表，新價格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調升價格。是次調整原因是原材料價格升幅上漲10%，一些承包商的價格調升到15%。

過去40年，本公司生產的機器品質優良、性能可靠。今為確保產品質量，唯有稍為調整價格。上述情況，還望考慮。愿能與貴公司保持緊密合作。

15.回復感謝信

Wegreatlyappreciateyourletterdescribingtheassistanceyou

receivedinsolvingyourair-conditioningproblems.Wearenowin

ourfifty-yearofoperation,andwereceivemanyletterslikeyour

indicatingahighlevelofcustomersatisfactionwithour

installation.Wearepleasedthatourtechnicalstaffassistedyou

socapably.Wewouldlikeyoutoknowthatityouneedtocontactus

atanytimeinthefuture.Ourengineerswillbeequallyresponsive

toyourrequestforassistance.Ifwecanbeofservicetoyou

again,pleaseletusknow.Thankyouagainforyourverykind

letter.

承蒙來信贊揚本公司提供的空調維修工程服務，欣喜不已。五年前開業至今，屢獲客戶來函嘉獎，本公司榮幸之至。欣悉貴公司識技術人員的服務，他日苛有任何需要，亦請與本公司聯絡，本公司定當提供優秀技師，竭誠效勞。在此謹再衷心感謝貴公司的贊賞，并請繼續保持聯絡。

16.請客戶征詢其它公司

Thankyouforyourenquiryof5Mayconcerningsilkblouses.We

regrettosaythatwedonotmanufactureclothingtoyourown

designstothehighestEuropeanstandards:SwanTextilescorporation

TheindustrialzoneShako.Wesupplythefactorwithalltheirsilk

materials.Iencloseaswatchofourstockmaterialsforyour

examination.Shouldyoudesireanyofthesesamplesmadeupinto

finishedproducts,wecansupplytheswanfactorywiththem.Wehope

thatthiswillbeofhelptoyouandwishyoueverysuccessinyour

businessdealings謝謝5月5月日來函查詢關于紆綢罩衫的事宜。

本公司只生產紆綢布料，供應紡織品批發商和制造廠家，并沒有制造成衣，因而未能接受貴公司訂貨，謹致萬分歉意然而，本公司樂意推薦本地一家生產優質男裝的工廠，相信可按貴公司設計的款式制造符合歐洲最高標準的服裝：蛇口工業區天鵝紡織品公司。

該廠的絲綢布料全由本公司供應，隨函了什樣本以供查閱，如貴公司認為適合，本公司樂意負責供應所需布料。愿上資料對貴公司有所幫助。

謹祝生意興隆，事事順達。

17.改善服務

Thankyouforyourletterof26January.Iapologizeforthe

deliveryproblemsyouhadwithuslastmonth.Ihavehadameeting

withourproductionandshippingmanagerstoworkoutabetter

systemforhandlingyouraccount.Weknowwemadeamistakeonyour

lastorder.Althoughwehavereplaceditforyou,wewanttomake

sureitdoesnothappenagain.Wehavedevisedtheenclosed

checklisttouseforeachofyourfutureorder.Itincludesyour

firm’sparticularspecifications,packingrequirementsandmarking

instructions.Ibelievecanserviceyourcompanybetterandhelpyou

operationsrunmoresmoothlywiththissafeguard.Pleasecontactus

ifthereareanyadditionalpointsyouwouldlikeusto

include.感謝1月26日來信。對上月貴公司更換所需貨品，唯恐類似事件再發生，本公司生產、運輸和出口部經理已商議制訂更有效方法處理貴公司事務，并為此特別設計清單。

隨信奉上該清單，供貴公司今后訂貨之用。當中包括特殊規格、包裝要求和樗說明等欄目，相信此舉有助本公司提供更佳服務，促進雙方合作。如欲增設任何欄目于該清單上，懇求惠示。

18.拒絕客戶的要求

Thankyouforyourenquiryof25August.Wearealwayspleasedto

hearfromavaluedcustomer.Iregrettosaythatwecannotagreeto

yourrequestfortechnicalinformationregardingoursoftware

securitysystems.Thefactis,thatmostofourcompetitorsalso

keepsuchinformationprivateandconfidential.Isincerelyhope

thatthisdoesnotinconvenienceyouinanyway.Ifthereisany

otherwayinwhichwecanhelp.Donothesitatetocontactus

again.8月25日信收悉，謹此致謝。

來信要求本公司提供有關軟件保密系統的技術資料，但鑒于同行向來視該等資料為機密文件，本公司亦不便透露，尚祈見諒。我真誠地希望這樣不會對貴公司造成不便。如需本公司協助其他事宜，歡迎隨時賜顧垂詢。

祝業務蒸蒸日上!

19.應付難辦的客戶

Wehavebeendoingbusinesstogetherforalongtimeandwevalue