Chapter6

OrderPlacingandRepliestoOrder下訂單及對訂單的回復Section1

1.

DefinitionofanOrder（訂單的定義）

2.TheLegalPositionofthePartiesinanOrder（訂單中各方的法律地位）

3.ObligationsofBothPartiesinanOrder（訂單中雙方的義務）

4.TheMajorContentsofanOrderLetter（訂購函寫作的主要內容）Section2HowtoPlaceanOrder:Sample2(P88)1.

DefinitionofanOrder（訂單的定義）

Anorderisarequesttobuysomething（要求買）

thatyouaregoingtopayfor.Theadvantagesofaprintedorderform（打印版訂單的優點）:①Easytoreferto（容易查尋、參考）.②Importantdetailscannotbeoverlooked（忽略）.③Thegeneralconditionscanbeprintedontheback（背面可用）.

BACK2.TheLegalPositionofthePartiesinanOrder（訂單中各方的法律地位）Thesellerisnotlegallyboundtoaccepttheorderunlessthequotationismadeasafirmoffer（除了報價是實盤外，其他情況下賣方不受法律約束）.BACK3.ObligationsofBothPartiesinanOrder訂單中雙方的義務（1）Theseller’sobligationsinanorder（賣方義務）①Deliverthegoodattheagreedtime.②Guaranteethegoodstobefreefromfaults.（2）Thebuyer’sobligationsinanorder（買方義務）①Acceptthegoods.②Payforthematthetimeofdelivery.③Checkthegoodassoonaspossible.BACK4.TheMajorContentsofanOrderLetter（訂購函寫作的主要內容）①Mentioningyourdecisiontoorder（說明訂貨的決定）.②Listingquantities,quality,prices,specifications,etc.（列明數量、質量、價格、規格等）③Statingyourrequirementsastodelivery-place,date,modeoftransportation（陳述發貨要求）.④Confirmingthetermsofpayment（確認付款條件）.BACKSection2HowtoPlaceanOrderSample2(P88)Pleasetake5minutestoreadSampleletter2onpage88,andtrytodividetheletterinto3partsaccordingtoopening,themainbody,andtheclosing.

1.TheOpening(Paragraph1)2.TheMainBody(Paragraph2-5)3.Theclosing(Paragraph6)1.TheOpening(Paragraph1)

（原文）Wethankyouforyourquotationof3Octoberandthesamplesofpettoys（寵物玩具）yousentus.Wefindbothqualityandpricessatisfactoryandarepleasedtoplaceanorderwithyouforthefollowing.

①“Wethankyoufor…”

（感謝賣方）

②

“We…arepleasedtoplaceanorderwithyou”（決定訂貨）2.TheMainBody(Paragraph2)

主體部分列明價格、付款方式、保險等要求。

a.Pricesasstatedinyourquotationof3October.b.Paymenttobemadeinsterling[?st?:li?]（英國貨幣）withinononemonthofthearrivalofthegoodsatLiverpool（利物浦）.c.InsurancetobearrangedbyyouwithaLloyd’sbroker（勞埃德承保人/經紀人）.3.TheClosing(Paragraph6)（原文）Weshouldappreciatepromptshipmentandhopetoestablish

regularbusinessrelationswithyouifthefirstshipmentisinlinewiththesamplessupplied.beinlinewith與……相似/與……相一致

試譯：1.工資（Salary）的增加應當與通貨膨脹（inflation）相一致。Salaryincreaseshouldbeinlinewithinflation.結尾：①希望立即發貨并希望建立正常的業務關系.Section3ConfirmationofanOrder

第三節訂單的確認1.ResponsetoanOrder（對訂貨單的反應）2.TheWritingGuidelinesforConfirminganOrder（P95）（確認訂單的寫作指南）3.Sample1LetterofConfirminganOrder(P95)（確認訂單函樣信1）

4.TheReasonsandWritingGuidelinesforRejectinganOrder（拒絕訂單原因及寫作方法）5.Sample2LetterofRejectinganOrder(P97)（拒絕訂單函樣信2）1.ResponsetoanOrder（對訂貨單的反應）

①Whenyoureceiveanorder,youshouldacknowledge（告知收到）itstraightaway（immediately立即）.

②Ifthegoodsorderedcannotbesupplied,youshouldwritetoexplainwhy.

Acknowledge：tellsbthatyouhavereceivedsththattheysenttoyou.告知收到BACK2.TheWritingGuidelinesforConfirminganOrder（P95）（確認訂單的寫作指南）

①Thankthecustomerandexpresspleasureinreceivingtheorder（感謝客戶并表達很高興收到訂單）.

②Confirmsupplyingthegoods（確認供貨）.

③Assurethecustomerofpromptattention（向顧客保證及時處理訂單）.

④Drawattentiontootherproductslikelytobeinterest（推銷其他可能感興趣的商品）.

⑤Hopeforfurtherorders（期待更多訂單）.BACK

3.Sample1LetterofConfirminganOrder(P95)確認定單信函

Pleasetake5minutestoreadthesampleletterofconfirminganorderonpage95,andtrytofigureouttheformation（信函的構成）andthemainidea（每一段的段意）ofeachparagraphoftheletter.（原文第一段）Wewanttosayhowpleasedweweretoreceiveyourorderof24Mayforoursportsupplies（體育用品）andwelcomeyouasoneofourcustomers.第一段：感謝客戶并表達高興收到訂單.（原文第二段）

Weconfirmsupplyofthegoodsatthepricesstatedinyourletterand?arearrangingfordispatch[dis?p??]

nextweekbysea.Whenthegoodsreachyouwefeelconfidentyouwillbecompletelysatisfiedwiththematthepricesoffered,fortheyrepresentexceptional[ik

?sep?nl]（特別的）value.dispatch[dis?p??]（發送）

試譯：

1.貨物將在收到你方訂單后兩天內發送。Goodswillbedispatchedwithin2daysafterreceivingyourorder.第二段：確認供貨，說明發貨時間和運輸方式。

（原文第三段）

Asyoumaynotbeawareofthegoodswearedealingin,weareenclosingacopyofourcatalogueandhopethatourhandlingofyourfirstorderwithuswillleadto

furtherbusinessbetweenusandmarkthebeginningofahappyworkingrelationship.

dealingin:經營試譯：1.這家公司經營電腦軟件。Thiscompanydealsincomputersoftware.第三段：①Drawattentiontootherproductslikelytobeinterest（推銷其他可能感興趣的商品）.②Hopeforfurtherbusiness（期待更多的業務往來）.

確認定單信函的寫作構架第一段：感謝客戶并表達高興收到訂單。第二段：確認供貨，說明發貨時間和運輸方式。第三段：推銷其他可能感興趣的商品，并期待更多的業務往來。BACK4.TheReasonsandWritingGuidelinesforRejectinganOrder（拒絕訂單原因及寫作方法）(1)Possiblereasonsforrejectinganorder（拒絕訂單的可能原因）

①Thesellerisnotsatisfiedwiththebuyer’stermsandcondition（賣方不滿意買方的條款）.

②Thebuyer’screditis

suspect[s?s?pekt]（受懷疑的）（買方信用存疑）.

③Thegoodsarenotavailable[??veil?bl]（可獲得的）（缺貨）.(2)TheWritingGuidelinesofRejectinganOrder（拒絕訂單的寫作指南）Lettersrejectingordersmustbewrittenwithgreatcareandwithaneyetofuturebusiness.Thewritingofsuchlettersshouldfollowthefollowingpoints.①Thankthecustomerandexpressyourregret（感謝客戶并表達遺憾）.②Explainingthereasonsforrejecting（說明拒絕的原因）.③Givesuggestions(proposeanalternative[?:lˊt?:n?tiv]（可供選擇的）productifoneisavailable)（提供建議）.④Hopeforfuturecooperation（期待未來繼續合作）.BACK5.Sample2LetterofRejectinganOrder(P97)（拒絕訂單信函樣信2）

Pleasetake5minutestoreadthesampleletterofRejectinganOrderonpage97,andtrytofigureouttheformation（信函的構成）andthemainidea（每一段的段意）ofeachparagraphoftheletter.訂購：“牡丹”牌電視機。深表遺憾，不能供貨Supplied（供貨）5.Sample2LetterofRejectinganOrder(P97)（拒絕訂單函樣信2）

（原文第一段）ThankyouforyourorderofMay6for600setsof“Peony”[?pi?ni]牡丹牌

TelevisionSets,butsinceyoumakedeliverybeforeChristmasafirmcondition,wedeeplyregretthatwecannotsupplyyouaswehavedone

onsomanyoccasionsinthepast.感謝客戶的訂單。（原文第二段）Themanufacturers

arefindingitimpossibletomeetcurrentdemandforthisverypopularset.Weourselvesplacedanorderfor200setsamonthago,butwereinformedthatallordersarebeingmetinstrictrotation[r?u?tei?n]（輪換、旋轉）andthatourowncouldnotbedealtwithbeforethebeginningofFebruary.說明不能供貨的原因以自己的訂貨也不能安排這一事實進一步說明不能供貨的原因。Producer(生產商)建議買方如何做。中國輕工業品進出口公司。（原文第三段）

Igatherfromyourtelexreceivedthismorningthatyour