1、2021春期1389管理英語4網上形考任務（單元自測1至8）試題及答案單元自測1試題及答案題目順序是隨機的，使用查找功能（Ctrl+F）進行搜索題目Thisprojectistoobigformetofinishontime.答案Illgiveyouahand題目AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillsweretobepromotedintomanagementjobs.答案morelikely題目CEOsspendplanning,themoreprofitabletheircompaniesare.答案

2、Themoretime題目hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.答案Dueto題目managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.答案Notonlydo題目Couldyougiveusaspeechonmanagementfunctionssomedaythisweek？.答案Idloveto,butImbusythisweek題目Ithinkthi

3、ngshavebeenabitdifficultforusthelastcoupleofmonths.Wevebeenworkinghard,butstillgettingbehind.答案Youreright題目Isitpossibleforyoutoworkouttheplantonight？答案Ithinkso.題目Wecouldletsomeofthestaffworkfromhome.？Thatsagoodidea.答案Whatdoyouthinkofit題目Eventhebestcontinuallyseekwaystotheirskills.答案sharpen題目Itisthro

4、ughenthusiasmandquietintensitywetransformcreativityandvisionintothetechnologies.答案that題目Supervisorsshouldtheiremployeesintwo-waycommunicationsothatunderstandingtakesplace.答案engage題目ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfromonthemanagerofyourlocalWendysrestaurant.答案those題目TheHumanR

5、esourceManagingDepartmentatHondaisgivenspecificinstructionsemploythebestpossibleworkers.答案onhowto題目Theresponsibilitiesinhandbookthatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.答案indicate二、聽力理解聽錄音，選擇最佳答案（共50分）。請聽錄音UNIT1TL.MP3操作提示通過下拉選項框，選擇答案。WhatkindofroleisMelindatakingon

6、forherjob？CA.HRmanager.B.Projectmanager.答案C.Projectcoordinator.HowlongwillMelindabetrainedforhernewrole?BA.Onemonth.答案B.Halfamonth.C.Oneyear.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?A答案A.Onceamonth.B.Twiceamonth.C.Onceaweek.WhatkindofcontractcanMelindasignwithoutsidecontractors

7、？BA.Permanentworkercontract.答案B.Standardtemporary-workercontract.C.Standardindustrycontract.WhichonedoesNOTbelongtoMelindasresponsibilities？A答案A.Formulatetheindustrystandardofpayment.B.Manageandcoordinateherprojectteam.C.Reporttheprojectprogresstotheboard.二、閱讀理解根據文章內容，判斷正誤(共50分)。WHOKILLEDNOKIA？Nokia

8、executivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors1)thatNokiawastechnicallyinferiortoApple,2)thatthecompanywascomplacentand3)thatitsleadersdidntseethedisruptiveiPhonecoming.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentshare

9、dfearsamongthecompanysmiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApplesgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrighte

10、nedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethecompanycamefromtwoplaces.First,thecompanystopmanagershadaterrifyingreputation.SomemembersofNokiasboardandtopmanagementweredescribedasextremelytemperamentalandtheyregularlyshoutedatpeopleatthetopoftheirlungs.Itwasverydifficulttotellthemt

11、hingstheydidntwanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagersgoals.Fearin

12、gthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotb

13、oldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthatyoucangetresourcesbypromisingsomethingearlier,orpromisingalot.Itssaleswork.Whi

14、lemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokiastopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorga

15、nization.操作提示正確選T,錯誤選F。NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.答案FNokiasmiddlemanagerswerefranktotellthetruth,butthetoponesdidntlistentothem.答案FNokiastopmanagersweretoomoodytohearanythinggoodbutharsh.答案TMiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier

16、.答案FNokiastopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.答案T單元自測2試題及答案題目順序是隨機的,使用查找功能（Ctrl+F）進行搜索題目Ifyoucantsaywhatyouvecometosayatthemeeting,whatsthepoint？,butIthinkyoumightneedtochangeyourapproachsomewhat.答案Icanseethat題目Willyougoonapicnicwithustomorrow？

17、.答案ImafraidIhavenoidea題目identifytheproblemsthathavebeenoccurring？Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.答案Areyouableto題目Howcanyouexplainthelatestsituation？,Iknowitisallmyfault.答案Sorry題目Howdidyourmeetinggoyesterday?一actually,itwasreallyfrustrating.答案Notsogood題目Effecti

18、veleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermscolleaguesandcustomerscangraspandactupon.答案that題目EverytimeItriedtosaysomething,hewouldtosomethingelse.答案moveon題目Hesleftnow,butproductivityhasntthatmuch.答案pickedup題目Ithinktheprimaryfactoristheresbeensomuchabsencelately.答案contributin

19、g題目Ifdemandisrisingbutthefirmfromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.答案issuffering題目Intodaysenvironment,peopleareoftenburnedout,itsimportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.答案where題目Whatyouneedtodoistokeepthingsshortandsweet,justthe.答案

20、highlights題目WhenthemessagefinallyreachedtheCommandCenter,itmutatedtobecomeSendthreeandfour-pence,weregoingtoadance.答案had題目Whowasthemeeting?答案chairing、完型填空（共50分）操作提示通過下拉選項框選擇正確的詞匯。WHATWEHAVEHEREAFAILURETOCOMMUNICATEItisthe答案weirdestthing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimess

21、eemslikeitismoredifficulttoconnectandstay答案connectedwithanyone.Shouldyou答案shootoffanemail?Tapoutatext？PostaprivatemessageonFacebook？WriteontheirFacebookwall？Skype,poke,pingorconjurethemuponadigitaltincanphone？Andonceyoureachsomeone,youwonderIshepayingattention？Howdoyouknow？Evenwiththetechnoeaseof答案c

22、ountlesscommunicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered答案outoforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.二、閱讀理解根據文章內容，判斷正誤（共50分）。HABITSOFHIGHLYEFFECTIVECOMMUNICATORSItsnosecretthatgoodleadersarealsogoodcommunicators.Indeed,commu

23、nicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudontcommunicateinaclear,credibleandauthenticway？Hereare5essentialcommunicationpracticesofeffectiveleadersMindthesay-dogap.Trustisthebedrockofeffectiveleadership一yourbehaviorisyoursinglegreatestmodeofcommunication,an

24、ditmustbecongruentwithwhatyousay.Ifyouractionsdontalignwithyourwords,youarestoringuptroubleforthefuture.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,looko

25、utfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.Findyourownvoice.Uselanguagethatsdistinctlyyourown；letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdontbecomeoverlyfixatedoneloquenceforeloquencessake；

26、concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Donthidebehindacomputerandonlyinteractwithpeopleelectronically一seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,s

27、ubstantialway.Intodaysenvironment,wherepeopleareoftenburnedout,itsimportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyoureengagedandthatyoucareaboutthemandtheirwork.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andg

28、oodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwontalwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenonverbalcues.操作提示正確選T,錯誤選F。Communicati

29、onandleadershipdontalwaysgohandinhand.答案FThesay-dogaphappenswhenpeoplemisunderstandtheirleadersintention.答案FUsingtechnicaljargonmakesaleaderconvincing.答案FCommunicatingsincerelyisalwaysthebest.答案TObservationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.答案T二、閱讀理解根據文章內容，完成選擇題(共50分)

30、。COMMUNICATIONFAILUREThemeaningofcommunicationgoesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous

31、.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessageSendreinforcements,weregoingtoadvance.backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithadmutatedtobecome-Sendthreeandfour-pence,weregoingtoadance.Thereinforcementsneverarrived.Youcandemo

32、nstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.？Thefirsttypeisknownasallocativefailure.Thi

33、soccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.I

34、ftheinversehappens,therewillbeasurplusofstocksandoverstaffing.？Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomer

35、sasthingshappenlateornotatall.？Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.

36、Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.操作提示通過題目后的下拉選項框選擇正確答案。ConfirmingreceptionofthesentmessagesmeansC.A.themessagesaresenttorightreceiversB.themessagesarecorrectlyunderstood答案C.themessagesarecorrectlyunderstoodbyrightreceiversI

37、nthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain?A答案A.Conceiving.B.Sending.C.Receiving.WhatisChinesewhispers？BA.WhowhispersinChinese.答案B.Agametopassmessagearoundinawhisper.C.Chinesepeoplewhodontnormallytalkveryloudly.AllocativefailuredoesNOThappenwhenA.答案A.th

38、erightinformationgoestotherightplaceB.acompanygathersfalseinformationC.thecorrectinformationisnotreceivedbytherightdepartmentorpersonAccordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure？CA.Decreasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.答案C.Incr

39、easingcustomercomplaints.單兀自測3試題及答案題目順序是隨機的，使用查找功能（Ctrl+F）進行搜索題目Howdoyougetyourmemberstoasateam?答案pulltogether題目Iliketothink.Iamalwaystheonefindingnewwaystoasituationorchallenge.答案outsideofthebox題目Inhighschool,Iamequallycomfortableasamemberofateamandindependently.答案working題目Theteamcreatesanenvironme

40、ntpeoplearecomfortableincommunicating,advocatingpositions,andtakingaction.答案inwhich題目CouldIborrowyouriPadforafewhours?答案Sure,hereyouare.Enjoyyourtime.題目IamsorryforwhatIhavesaidtoyou.答案Dontthinkanymoreaboutit.題目Whatareyourteammateslike?答案Theyareallwarmheartedandhelpful.題目Willyouhelpmearrangeameetingw

41、ithMr.Brown,please?答案SorryIcant.Ihavetofinishmyprojectrightnow.題目Idliketohavethisfilmdeveloped.答案MayIhelpyou?題目IbelievethatIhavealottocontributeateamenvironment,andamcomfortableinbothleadershipandplayerroles.答案to題目Ihavebeenveryluckytohavehadmanagersduringmycareersofar.答案terrific題目IfItakethetimetotal

42、kwithmymanageratthebeginningofaproject,weofftoagreatstartonthesame.答案canget題目Regularandconcretefeedbackisimportantwhoisnotperforminguptoherpotential.答案whendealingwithaworker題目Teammembersareasuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.答案viewed題目Themajorityofthesete

43、amchallengesanywhere.答案canbedelivered二、閱讀理解根據文章內容，完成選擇題（共50分）。ATEAMWORKGAMEAteamofabout35employeeshadcometogetherforateambuildingevent.Theywereayoung,brightandenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldntshareinformationorsolutionswitheachother,andtheteamleaderthoughtthey

44、weretoofocusedonthemselvesandnotontheteam.Asaresult,shebroughtthemallintothecafeteria.Allofthetablesandchairshadbeenstoredaway,andfundecorationsandhundredsofdifferentcoloredballoonshadbeenplacedaroundtheroom.Inthecenteroftheroomwasabigboxofballoonsthathadntbeenblownupyet.Theteamleaderinstructedevery

45、bodytopickaballoon,blowitup,andwritetheirnameonit,buttheyhadtobecarefulnottobursttheballoon.Althoughtheyweregivenasecondchanceiftheirfirstballoonpopped,theywereoutofthegamethesecondtimeround.Intheend,about30teammemberswrotetheirnameswithouttheirballoonspopping.Theywerethenaskedtoleavetheroomand,afte

46、rfiveminutes,theteamleaderbroughtthembackinandaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.After15minutesofsearching,noonehadfoundtheirballoon,andtheteamweretoldthattheywerethengoingtomoveontothethirdroundoftheactivity.Inthisround,eachteammemberwasinstructedto

47、findanyballoonwithanameonitandthengivethatballoontothepersonwhosenamewasonit.Withintwominutes,everybodyhadtheirownballoon.TheteamleadersummarizedtheactivitythusWearemuchmoreefficientwhenwearewillingtosharewitheachotherandmuchbetteratproblemsolvingwhenweareworkingtogether,notindividually.Sometimes,me

48、mbersofteamscreateobstaclesbyfocusingsolelyontheirownpursuitsandgoals.Everymemberoftheteamshouldaskthemselvesonaregularbasiswhattheyaredoingandwhattheycandofortheteam.操作提示通過題目后的下拉選項框選擇正確答案。ThisteambuildingeventwasaimedatB.A.helpingtheseyoung,brightandenthusiasticemployeesbecomemoreconcentratedonthei

49、rwork答案B.makingtheteammembersknowhowtoshareinformationorsolutionsandcooperatewitheachotherC.buildingupteammoraleThiseventwasheldinA.答案A.aself-servicerestaurantB.acoffeeshopC.aclassroomAbouthowmanyteammemberswereoutofthesecondroundoftheactivity？CA.30.B.3答案C.Whichstatementbelowiscorrect?CA.Inthesecond

50、round,everyoneoftheteamhadfoundtheirballoonsafter15minutes.B.Inthethirdround,theteammemberswereaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.答案C.Inthethirdround,everybodyhadtheirownballoonwithhelpfromotherswithin2minutes.Whatwastheeventgoingtoteachtheseemployee

51、s?A答案A.Sharingandcooperatingwithotherteammembersismoreefficientwhentheyareworkingtogether.B.Focusingsolelyonemployeesownpursuitsisnotallowedinworkplace.C.Failureofteamworkiscausedbyindividual.閱讀理解根據文章內容，判斷正誤（共50分）。TIPSFORTEAMBUILDINGWhenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffatare

52、sortplayinggamesorhangingfromropes？Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatortheseminarfailstoimpactlongtermbeliefsandactionsbackatwork.Imnotaversetoretreats,planningsessions,seminarsandteambuilding

53、activitiesinfactIleadthembuttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkbyretreatingasagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.？Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmeth

54、odssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.？Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyowntheproblemisnot

55、usuallytheirpersonalities；instead,itisoftenthefactthattheteammembershaventagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.？Buildfunandsharedoccasionsintotheorganizationsagendaholdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgo

56、toanamusementpark.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.？Useicebreakersandteamworkexercisesatmeetingsthesehelpteammembersgettoknoweachother,sharedetailsabouteachotherslives,andhavealaughtogether.？Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forins

57、tancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgiftcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildinglistedabove,youllbeamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontrib

58、utemorethantheyeverthoughtpossibletogether.操作提示正確選T,錯誤選F。Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.答案TTheauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.答案FRetreatinthefirstparagraphmeanswithdrawaloftro

59、opsafteradefeat.答案FIcebreakingmotivatesteammemberscompetewitheachother.答案FAgoodteamworkcultureenablesindividualsmakemoreeffortstogether.答案T單元自測4試題及答案題目順序是隨機的，使用查找功能(Ctrl+F)進行搜索題目Self-esteemneedsmightincludethefromaworkplace.答案rewards題目clearlycommunicatewithandactivelylistentoemployeesisessentialtoim

60、provetheirperformance.答案Beingableto題目thejob,employersdontwanttohirepeoplewhoaredifficulttogetalongwith.答案Regardlessof題目一Youmightaswellwriteathanks-note.答案Couldyousuggestsomewaysoftherewards?題目一DoyoumindifIusevoucherstospendinarestaurant？一答案Notatall.Goahead.題目Wow!Thisisafantasticproject!Iveneverknown