1、商務英語基礎知識點OlSmall Talk 閑談 無論你是主持會議還是參加會議，等待會議開始時，進行一些閑談是禮貌的。你應該討論與會議無關的事情，如天氣、家庭或周末計劃。Sample Dialogue:Pierre: Hi Thomas. How are you?嗨,托馬斯。你好嗎?Thomas: Great thanks, and you?非常感謝，你呢?Pierre: Well, Im good now that the warm weather has finally arrived,是的，我現在很好，溫暖的天氣終于到來了。Thomas: I know what you mean. I

2、thought winter was never going to end.我明白你的意思，我還以為冬天永遠不會結束呢。Pierre: Have you dusted off your golf clubs yet?你的高爾夫球桿又要出山了吧?Thomas: Funny you should ask. Pm heading out with my brother-in-law for the first round of the year on Saturday.真是個有趣的問題。星期六我要和我的姐夫去參加第一輪比賽。02Welcome 歡迎 一旦大家都來了，主席或者負責會議的人，應該正式歡迎

3、大家參加會議，感謝與 會者的到來。你可以這樣說：Well, since everyone is here, we should get started.Hello, everyone. Thank you for coming today.I think well begin now. First Fd like to welcome you all.Thank you all for coming at such short notice.I really appreciate you all for attending today.We have a lot to cover today,

4、 so we really should begino拿這次的會議舉例，皮埃爾是這樣說的：Sample Welcome:Pierre: I think well begin now. First Id like to welcome you all and thank everyone for coming, especially at such short notice. I know you are all very busy and its difficult to take time away from your daily tasks for meetings.那我們現在就開始吧。首

5、先，我要歡迎大家，感謝大家的光臨，特 別是在這么短的時間內通知你們。我知道你們都很忙，很難從日常工作中抽出時 間來開會。03Introductions 介紹如果在會議上有人是新來的，或如果有一個客人，這個時候應該進行介紹。主持會議的人可以介紹新人，或請本人進行自我介紹。通常是這樣開始: rd like to take a moment to introduce our new tour coordinator.I know most of you, but there are a few unfamiliar faces.Stella, would you like to stand up a

6、nd introduce yourself?Hi everyone. Pm Judy Strauss. Ill be acting as Amandas assistant while Nancy is away on maternity leave.04Roll Call/Apologies 點名/致歉如果會議是一個小團體，那就沒有必要大聲點名。參加會議的人會知道每個人的情況，可以指出誰在場，誰缺席。如果在一個更大的會議上，可能需要發送考勤表或點名。如果一位重要人物缺席，主席有必要為他或她的缺席抱歉，并對此作簡短的解釋。例如：It looks like everyone is here to

7、day.If you notice anyone missing, please let Jane know so that she can make a note of it.Unfortunately, Ken cannot join us today. He has been called away on businessMike will be standing in to take the minutes today, as Lisa is home with the flu.Objectives 提綱 一些開會的人喜歡傳閱議程的復印件，有些人那么會在墻上張貼一份大的議事日程 稿件，

8、或者使用投影儀向大家展示。無論使用哪種形式，與會者都應該能夠按照會議進度來執行議程。在開始第一個主要議程錢，發言者應該提供一個簡短的口頭提綱。例如：Sample Introduction to the Agenda:Pierre: As you can all see here on the agenda we will be mainly talking about the upcoming tourist season.正如大家在議程上看到的,我們將主要 討論即將到來的旅游季節。First well discuss the groups that will be coming in fro

9、m Japan. After that well discuss the North American Tours, followed by the Korean tours.首 先，我們將討論從日本來的團體。之后，我們將討論北美旅游團，之后是韓國旅 游團。If time allows we will also discuss the Australian tours which are booked for early September.如果時間允許的話，我們還將討論九月初預定的澳大利 亞旅游團。Next, Im going to request some feedback from all of you concerning last years tours and where you think we can improve