1、無第三輯第三輯 Test 1TopicA: WHAT IS IMPORTANT WHEN ?Trying to attract new staffCompetitive wagesCompany reputation【思路點撥】主題要點原因Tryingtoattractnew staff已 給要點Competitive wages 競爭力的價格Determination 決定因素Company reputation 公司聲譽Belief 信念補 充要點Career opportunity 職業發展前景Self-development 個人發展Working environment 工作環境St

2、imulus 誘因【詞匯&短語】招聘 recruitment合作精神，團隊精神 team spirit根據.調整 tailor to靈活福利 flexible benefits受聘后的福利待遇 employment packages求職者 job seeker目標群 target group職位空缺 job vacancies準雇員 potential employee【句型點擊】表示提出建議Lets.Why not?I suggest that weMy advice would be.對觀點不予評價I dont know what to say.I cant say I have

3、any views onIts not something I have considered a lot, Im afraid.要求重復Pardon?What did you say just now?Do you mind say it again?【參考范例】When it comes to attacking new staff for your organization, effective recruitment strategies and techniques contribute tosuccessful appointment. Employment packages sh

4、ould be tailored to draw attention of the potential employees. Offering anattractive competitive wages with flexible benefits would be a determining factor in hunting new talents.A companys reputation is among its most important and valuable assets, which is essential to attracting and retainingempl

5、oyees. It is often the cause that a good image of a company gains peoples trust and affinity and greatly influences theirdecisions in considering job vacancies.Whats more, better opportunity for promotion is another consideration for those that are some way along their careerpath.Any career opportun

6、ities to grow within the organization will be a highlight to be preferred in the target groups.In addition, nothing will impress the applicant more than knowing he or she will be an integral part of a successful team.Creation of a positive and stimulating working environment prompts the team spirit

7、and buoyant response from the job seekers.Topic B: WHAT IS IMPORTANT WHEN ?Preparing to go away on a business trip無Informing colleagues and clientsDelegating essential tasks【思路點撥】主題要點原因Preparing to go away ona business trip已 給要點Informing colleagues and clients通知同事和客戶Involvement 參與Delegating essentia

8、l tasks 分派必要的任務Efficiency 效率補 充要點Setting goals 設定工作目標Productivity 生產力Creating checklist for packing 列出行李清單Equipment 設備【詞匯&短語】同事 colleague完成 accomplish旅程、行程 itinerary目的地 destination預約 booking時間管理 time management預訂 reservation清單 check list投影儀 projector麥克風 microphone【句型點擊】要求解釋What does mean?Could y

9、ou explain it please?When you say. What do you mean?Would you mind telling me the meaning of.Do you mean . by saying?【參考范例】Preparing to go away on a business trip involves a lot of things to be planned well in advance, first of all, informcolleagues traveling with you and clients you will visit of t

10、he business itinerary. Doing this gives you an opportunity to shareresponsibility and make sure that your business trip runs as smoothly as possible.If possible, pass on the travel arrangements to people involved when you dont have enough time and energy to manage.Everything from flight bookings to

11、hotel reservation, even to technical support such as projectors and microphones can bedelegated as essential tasks.Furthermore, it is important for you to set your goals before leaving for your business trip, what you would like toaccomplish when you arrive at your destination. Time management may h

12、elp your trip to be as productive as possible withinsuch a short time to meet your goals.And it is a good idea to create a checklist in your schedule to list the item that need to be packed for your business trip,packing your luggage with essential items makes the trip much easier.Topic C: WHAT IS I

13、MPORTANT WHEN ?Planning corporate hospitalityGuest listType of event【思路點撥】主題要點原因Planning corporatehospitality已給要點Guest list 客人清單Attendance 出席Type of event 活動的種類Diversity 多樣性補充要點Location 地點Accessibility 可行性Significance 好處Benefits 益處【詞匯&短語】無商務社交 corporate hospitality演示、展示 demonstration交往 socialize

14、士氣 morale有益的 beneficial容易到達的 accessible出席者 attendee職場 workplace受控環境 controlled environment專注的 dedicated研討會 seminar聯系，關系網 networking發布 launch人際的 interpersonal【句型點擊】詢問他人意見Any comment on.?How do you think of?What do you say about.?Whats your attitude to.?Do you have any idea about.?【參考范例】Several compon

15、ents come into play concerning corporate hospitality that allows opportunities for colleague and clients tosocialize, relax, and work toward valuable professional and business connections in a positive and beneficial way. Whenplanning corporate hospitality events of all sorts, create a guest list fi

16、rst to ensure the attendees and accommodation.Corporate hospitality provides a controlled environment for seminars, meetings, conventions conferences, and evenproduct launches or demonstrations. Types of event are rendered in the forms of a sporting event, concert, outdoor gathering orother team bui

17、lding event, which add fun and enhance morale.Location is another important consideration in terms of corporate hospitality, which can be a warm and memorable venueto ensure maximum success and exceed all expectations. And youd better select a location easily accessible by your eventattendees.The si

18、gnificance of socializing with colleagues and clients outside of the workplace is dedicated to driving sales, buildingyour companys image, keeping ahead of your competitors in client hospitality and achieving specific marketing objectives, aswell as motivating networking and promoting interpersonal

19、skill development.第三輯第三輯 Test 2TopicA: WHAT IS IMPORTANT WHEN ?Writing a newspaper advertisement for a job vacancyDescription of the workExperience needed by applicants【思路點撥】主題要點原因Writing a newspaper advertisementfor a job vacancy已 給要點Description of the work 工作性質描述Attention 關注Experience needed by ap

20、plicants應試者的工作經驗Relevance 參照條件補 充要點Salary range and benefits 工資幅度及福利待遇Attraction 有吸引力Response and contact details 回復與聯系方式Instruction 介紹【詞匯&短語】求職者 job seeker空位 vacant position聯系方式 contact details工資幅度 salary range確切地闡述 formulate福利，津貼 benefit細節 specific職業前景 Career path申請求職者 candidate包含 incorporate需

21、要 entail目標對象 target audience【句型點擊】無句子語義關系，表示轉折But / Yet / While / Whereas, . 然而However / Nevertheless, .然而. Rahter than . 而不是. Instead of . 而不是. On the other hand, . 另一方面，【參考范例】A good and effective job newspaper advertisement should be clear and informative enough to produce efficient reading forjob

22、 seekers. In formulating the advert content, several specifics are expected of the candidate. The first on the list is a detaileddescription of the work, mainly including an overview of the responsibilities, tasks and general scope of work entailed in thevacant position, which calls for attention fr

23、om potential applicants.Next, indicate the qualifications you require such as work experience, education, computer skills, organization skill andcommunications skills needed by applicants, which serves as attraction of relevant interest.As a rule, most employers or corporations do not advertise pay

24、information. However, if you list a salary range, you willget a greater response. If any benefits, training and career path are available, do incorporate in the advertisement; for they cancreate desire to pursue what looks like a great opportunity among the target audience.Lastly, be sure to include

25、 a clear instruction for the response and application with the contact details such as address,email, fax or phone on the bottom of your ads.Topic B: WHAT IS IMPORTANT WHEN ?Delegating work to othersClear instructionsChoice of person for the task【思路點撥】主題要點原因Delegating work toothers已給要點Clear instruct

26、ions 清楚的任務指示Direction 方向Choice of person for the task 承擔任務人的選擇Quality 質量補充要點Hands-on assistance 身體力行Motivation 動機Monitor and feedback 監控與反饋Assessment 可行性【詞匯&短語】企業職階 corporate ladder親身動手的 hands-on合同工contract worker激發 motivate詳述的、明確的 explicit分派 allocate保證guarantee反饋 feedback最大值 maximum暗示、含義 implic

27、ation【句型點擊】句子語義關系：表示原因Because of .Due/owing to.SinceThe reason for. IsGiven the fact that ., we.【參考范例】Anyone on the corporate ladder probably has some opportunities to delegate work to the team staff or to contract workers,which is one way to manage work time more effectively. Clear and explicit ins

28、tructions should be give in the first place todecide and explain the targets, responsibilities and limits of the work that you delegate, for sufficient information guarantees thework to be done with a maximum of direction.無Then choose the people who have the necessary ability or potential to work on

29、 the task and can be relied on to performthe task satisfactorily and responsibly. Choice of person for the task also depends on the development needs of the peopleinvolved.Additionally, advice, support and training such as providing information , possible solutions and giving hands-onassistance in a

30、 way motivates progress and inspires encouragement, commitment, enthusiasm and creative thinking in thepeople concerned.And allocating and monitoring the progress and quality of work are in delegates area of responsibility. Delegated workshould be checked regularly whether agreed targets are met wit

31、h the feedback to identify the implication of necessary revisionsto targets. Achievements of targets are assessed to ensure whether someone is performing well, and credit and praise for thesuccessful completion of the task should be given.Topic C: WHAT IS IMPORTANT WHEN ?Designing a company websiteT

32、ype of information to includeDifferent language versions【思路點撥】主題要點原因Designing a companywebsite已給要點Type of information to include 包羅的信息類型Knowledge 知識Different language versions 不同的語言版本Interaction 交流補充要點Ready-made website template 現成的網站設計模版Economy 經濟Effective navigation 有效的導航系統Accessibility 可行性【詞匯&

33、;短語】定制、定做 customize流量 traffic搜索引擎 search engine常惠顧客 existing customers潛在顧客 potential/prospective customer布局，設計 layout營業范圍 line of business現成的 ready-made強有力的 potent電子商務 e-commerce信息源 information source模板 template使用多語言的 multi-lingual導航 navigation目標用戶 target user菜單 menu【句型點擊】句子語義關系， 表示結果As a result,Acc

34、ordingly/consequentlyIn a consequence.Therefore/ thus, hence. 因此【參考范例】Type of information to conclude in website designing is customized for your needs to attract search engines, increasetraffic and provide useful information to existing and potential customers. Well-written content in your website

35、informs yourprospective customers what is the line of business you are in, what you stand for, how you operate, the services and productsyou offer and the benefits in relation to competition.As a potent information sources, your website serves as a global “online marketplace”, which is enhanced with

36、multi-lingual website content. Different language versions are designed to help people from home and abroad to read online andfacilitate the interactions between the target users and the site.Another important thing is the layout of the website. Your online presence is very crucial, which should be

37、strategicallydesigned to communicate the unique character of your business or organization. Ready-made e-commerce website templatesare recommended, for the templates cut down design and production time and have a full package of functions.無Effective web navigation makes sure that your customers and

38、clients can easily and quickly find what they are lookingfor under different categorizes. To make clear and consistent navigation, its better to use navigation menus to organize yourlinks according to the order of importance.第三輯第三輯 Test 3TopicA: WHAT IS IMPORTANT WHEN ?Meeting foreign clients for th

39、e first timeForeign language skillsKnowledge of cultural differences【思路點撥】主題要點原因Meetingforeignclients for the firsttime已 給要點Foreign language skils 精通外語Fluent communication 交流Knowledge of cultural differences了解文化差異Appropriate response 合適的舉止補 充要點Business etiquette 商務禮儀Good impression 良好的印象Participatio

40、n in communication積極參與交流Great rapport 和諧一致【詞匯&短語】記住 bear in mind多文化的 multicultural本族語、母語 native tongue澄清、凈化 clarification過失、出丑 gaffe敏感、敏感度 sensitivity攻讀、熟讀 read up雙贏 win-win謙恭有禮 courtesy關系，一致，和諧 rapport名片 business card【句型點擊】如何詢問對方意見Do you mind ?Would you like?Could you ., please?I was wondering

41、if you could?【參考范例】There are certain points to bear in mind when interacting with foreign clients for the first time. First, since manyinternational clients prefer to deal in their native tongue, to grasp some foreign language skills can be greatly helpful sometimeswe need to make a conscious effort

42、 to slow down to produce a fluent communication.And in communication, gaffes arise due to differences in cultures. For an extensive discussion with a foreign client,youd better take the effort to read up about their country and know common things about their culture. It usually takes quitesome time

43、to comprehend the knowledge of cultural differences and respond appropriately.Whats more, you need to ensure that you make the best impression on potential foreign clients and fine businessetiquette helps in a good impression. Simple courtesies such as shaking hands firmly and exchanging business ca

44、rd can makemulticultural clients feel comfortable.Additionally, asking questions and seeking clarifications will help you understand the goals, concerns and overallneeds of the foreign clients participation in communication and cultural sensitivity is all takes to create a win-win situation andbuild

45、 a great rapport with your foreign client.Topic B: WHAT IS IMPORTANT WHEN ?無Deciding whether to buy or rent office equipmentCostSpeed of technological change【思路點撥】主題要點原因Deciding whether to buyor rent office equipment已 給要點Cost 價格First priority 首要因素Speed of technological change技術變化的速度Improve efficienc

46、y and boost productivity提高效率和產出補 充要點Tax 課稅Fully tax deductible and a tax write-off 免稅Useful life 使用壽命Save you a lot of time and money 省時經濟【詞匯&短語】貨幣因素 monetary factor納稅優惠 tax benefit最優先權 first priority加速折舊 accelerated depreciation提升，更新 upgrade稅金控除 tax write-off可扣除的 deductible【句型點擊】如何澄清觀點Dont get

47、me wrong. 不要誤會我My attitude to. isWhat exactly Im trying to say isIm afraid youve misunderstood me.【參考范例】Generally speaking, when getting office equipment, either to buy or to rent have its merits. However, monetary factor isgiven first priority. Cost should be considered to make sure that you can af

48、ford it. Even though either choice would beacceptable for you, its necessary to weigh whether or not the cash advantages of buying is greater to the service benefits ofrenting.With the high speed of technological change, some office equipments are easy to become outdated and its indispensable toupgr

49、ade those equipments every couple of years to improve efficiency and boost productivity in this respect, buying new officeequipments can be a better solution.Another way to decide to buy or rent comes from the tax. The renting of office equipments can be fully tax deductible ifyou use the rented ass

50、et in your business. But with a rent, you may have a risk of losing tax benefits for accelerated depreciation.While buying equipments is better as a tax write-off, but both renting and buying can be used on your taxes beneficially.Last but not least one is useful life. Getting the right equipment fo

51、r your office not only involves whether it can keep youcomfortable, organized and productive, but takes into account the useful life of office equipment , presented as a fundamentalfinancial question which can save you a lot of time and money.Topic C: WHAT IS IMPORTANT WHEN ?Aiming to increase staff

52、 productivityOffering bonusesCreating a pleasant environment【思路點撥】主題要點原因Aimingtoincreasestaff productivity已 給要點Offering bonuses 提供獎金Enhance the performance of employees提高員工表現Creating a pleasant environment創造愉快的工作環境More energy, less mistakes, and better decisions精力充沛，少犯錯誤，更好的做決定無補 充要點Career advanceme

53、nt事業發展前景Increase employee job satisfaction and productivity提高員工對工作的滿意度Staff training 員工培訓Cultivate loyalty, maintain workplace productivity andgive a strong competitive edge 培養忠誠感【詞匯&短語】決策層 executive suite競爭優勢 competitive edge舉止優雅的，改良的，精致的 refined【句型點擊】中途打斷對方. Sorry, but.Just a moment, butSorry

54、to interrupt, butExcuse me, may I interrupt?【參考范例】There are some tips about how to motivate staff and boost employee productivity. First of all, offering bonuses is acommonly-used way of praise, recognition and reward for achievements and successes, which will enhance the performance ofemployee grea

55、tly. Money satisfies needs and it can stimulate people to work harder.A pleasant working environment is created to allow employees to take the initiative to get things done their way, whilestill working together as a team for the overall good of the company. Working happily and freely is equipped wi

56、th more energy,less mistakes and better decisions.Another way to motivate employees is to ensure the employees feel that they have an important role in the overalloutcome of a companys goal and have a big chance for advancement in their career to climb the corporate ladder until theyreach the execut

57、ive suite, which is an effective way to increase employee job satisfaction and productivity.Besides, staff training can help all staff develop their own skills and understand the importance of their duties in thecompany. Well-trained staff with refined skills will cultivate loyalty through satisfied

58、 employees, maintain workplaceproductivity and give the company a strong competitive edge.第三輯第三輯 Test 4TopicA: WHAT IS IMPORTANT WHEN ?Aiming to keep good staffPromotion opportunitiessalaries【思路點撥】主題要點原因Aiming to keep goodstaff已 給要點Promotion opportunities晉升機會Top talents retention 留住人才Salaries 工資薪水Ak

59、ey attraction 吸引力補 充要點Recognition and praise認可和獎勵Asense of pride and boost up morale培養自豪感Workplace culture 職場文化Trust for successful two-way communication雙贏的溝通【詞匯&短語】高級人才 top talent驕傲感 a sense of pride提高工資 pay increase扶助，增強 boost up分紅制 profit sharing士氣，斗志 morale無出勤 attendance雙向的 two-way【句型點擊】表示附和

60、Lets hope soI feel confident to.Sounds great.【參考范例】One of the key secrets to retaining valued staff is offering good prospects for promotion opportunities. Continuingprofessional development opportunities should be scheduled and given to help employees to develop skills and advance theircareers within the organization, which can ensure th