1、精選優(yōu)質(zhì)文檔-傾情為你奉上PART ONEQuestions 1 - 8· Look at the sentences below and at five passages taken from a book about famous management thinkers on the opposite page.· Which passage does each sentence refer to?· For each sentence1 - 8, mark one letterA1 B, C, D or E on your Answer Sheet.

2、3; You will need to use some of these letters more than once. Example:0ABCDE1 Others in his field think very highly of him.2 His ideas have spread beyond the business world.3 He felt that people should be able to enjoy their work.4 His ideas are more complex than they seem.5 He did a variety of inte

3、resting things before writing his books.6 His most successful book was written with a colleague.7 He is particularly skilled at forecasting important developments.8 Contact with the military was an early influence on his thinking.A John AdairAdairis the pioneeringBritishthinkerin the theoryofleaders

4、hip.He was thefirst person in the UK to hold a professorship in Business Leadership and haspublished a series of influential books on the subject.Despite his quiet appearance, Adair has had a colourful life, serving in aBedouin regiment and working on an Arctic fishing boat! His initial interest in

5、leadership came from his army experience and he used to lecture at the highly prestigious academy where British army offices are trained. He now works as an international consultant.B Edward de BonoDe Bono is unusual among major gurus for two reasons: firstly, he was born not in one of the great ind

6、ustrial nations but on the tiny island of Malta. Secondly,his ideas have reached a wider audience than just managers, so that his books have become essential rending in many different disciplines.Most of de Bono s work has been concerned with the way human beings can trainthemselves to think more cr

7、eatively. This apparently simple idea has resulted in 37 books and a highly successful career as a lecturer and consultant.management as a serious area of study. Certainly, his fellow management thinkersconsider him one of the founding fathers of the discipline, and his books and articles are quoted

8、 more than those of any other management writer.His first book was published as far back as 1939, yet he is still writing and teaching. His greatest distinction has been his ability to predict coming trends專心-專注-專業(yè)in business and economics. As a result, his ideas are treated with the greatestrespect

9、 and interest.D Frederick HerzbergAlthough relatively few contemporary management students will have read hisbooks, Herzberg s nameis instantlyrecognisableto anyone who has studiedindustrialorganisations. This is because the American psychologist was responsible forintroducing the concept of motivat

10、ion into management thinking.As a young man, Herzberg became deeply interestedin mental illnessand the humanneed formentaland emotionalsatisfaction.This ledhim to criticisethe approachof many companies to job design, and to argue for the need for job enrichment tostimulate employees efforts.E Tom Pe

11、tersThe American s reputation was created in the I 980s by thespectacular successof one book, In Search of Excellence,co-writtenwithRobertWaterman. The two wereworkingtogetheras management consultantsand no-one expected theirfirst(and only)book to end up selling 5 million copies worldwide!Although h

12、is ideas have been criticised, Peters popularity as a speaker and writer has continued to grow. So much so that Peters has created his own business to market books, videos and consultancy based on his work.PART TWOQuestions 9 - 14· Read this text from an article about health clubs.· Choose

13、 the best sentence from the opposite page to fill in each of the gaps.· For each gap 9 - 14, mark one letter A - H on your Answer Sheet.· Do not use any letter more than once.· There is an example at the beginning (0).Travel stress brings boom to health clubsA rapid growth in business

14、 travel has provided a lucrative spin-offfor British health clubs as companies try to prevent hard-workingexecutives from suffering travel-related stress.Health clubs are fullybooked throughoutthe coming months allaroundthe country and many are planning to expand their facilities.0 H According to Gi

15、llie Turner, group marketing manager for theChampneysgroup of health clubs,duringthe lastrecessionexecutiveslostmanyof theirextra benefitsas companies cut back. . 9 She says thatlargecompanies also seem to have decided that it is no good sending someoneto a country like Spain as a reward for doing a

16、 good job, because theywill simply eat too much and flop onto a beach. . 10Champneys,the companyacknowledged as the market leaderin thisfield,is now planning to introduce a special "Profiting from Stress" course,which willrun over threedays. . 11 Jonathon Stapleton,generalmanagerof Champne

17、ys, says that modern corporate life being what it is, mostbusiness travellersfindthatthey are having to do the work which - evena year ago - was done by two. 12To meet this new demand, other health clubs are also thinking ofintroducing similar schemes. Clare Brandish, the sales and marketingdirector

18、 of another health club, has noticed a marked change in theclientele at her club. . 13Businesses of allkinds are anxiousto reduce absenteeism. 14 Muchof the problem is caused by long periodsaway from home, irregularhours,business entertaining and jet lag.According to the Guild of Business Travel Age

19、nts, sales ofbusiness-classairlineticketshave risenby 12%in the past year,hotelbookings have gone up by 36%and car hirehas risenby 24%. Dave Reynolds,the GBTA chief executive, says that the trouble is that the same numberof people are being asked to travel more often. He comments that it isnowonder

20、they need to take a break in a health club.A It has been calculatedthat about 40million working days are losteach year in Britain because of stress, ten times as many as are lost 10industrial disputes.B This has involved a considerable rise in the number of businessbookings, whereas previously most

21、clients came as private individuals.C Now they are being restored, as industry realises that the healthof its executives is vital.D But who will benefit most from these developments?E Because of the pressures this imposes, many companies have nowdecided thatitis worthwhilepaying fortheirseniorexecut

22、ivestotakea proper break and get advice on how to combat stress.F Executives taking part in it will be given massages and health treatments, workouts and a range of talks on how to deal with stress, especially when travelling.G So what s the reason for this now trend?PART THREEQuestions 15 - 20·

23、; Read the following article on recruiting and managing staff and the questions on the opposite page.· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.· Mark one letter A, B, C or D on your Answer Sheet, for the answer you choose.As a manager in th

24、e serviceindustrysector,I'velooked at hundredsof CVsin my time.They are not necessarilythe bland documents somebossesmightthinktheyare! They are fullof littlepointerstowardsindividualspersonalitiesand suitabilityforthejob. The firstthingIalwayslookat is an applicant s employment record. I check

25、for continuity andstability. If somebody has a long list of previous jobs, all of varyinglength, alarm bells start ringing. Rather than an irregular route fromjob to job, what I hope to see is stable career progression. What doestheircareerpathlooklike- isitallstepsforward,or aretherea lotof sideway

26、s moves? And I am always pleased to find a family person withchildren, because in my experience they tend to be responsible andreliable.I never rely on CVs alone. We get applicants to fill in one of ourown applicationforms.Weask why they'veapplied,what theiraspirationsand personal goals are, and

27、 also about their interests and hobbies andany clubs they belong to. That gives you a useful insight into theirpersonality and lifestyle. The application form also enables us to testhow much peoplehave actuallybeen progressingintheircareers,becausewe ask for details of the salaries they have receive

28、d for each job.It s always worth lookingatCVs and designingapplicationformswithgreat care. Taking on employees might be rewarding, but it is also a biginvestment for any business.Mistakes in choosingstaffcan costcompaniesdear, so it makes sense to spend time ensuring you get the right person.In the

29、service sector, one of the aims of companies is to maintainand improve customer service, and this is achieved partly through lowstaff turnover. You needto take onpeople who understandthat, and willwant to stay. That s why, when you've taken staff on, the next thing isgetting the best out of them

30、.My management style comes from the days when I took over my firstbusiness, an ailing road haulage firm which I was certain I could turninto a profitable company. The first thing is to treat others as you dliketo be treatedyourself.As soon as Itookoverthebusiness,I talkedto everybody individually, a

31、nd looked for ways to make sure theirparticular skills benefited the company.Ididn'thave much experiencethenof managingpeople,but above allI always tried to be fair and honest with everyone. As a result, I thinkthe staff knew thatand acceptedmy decisions, even if they didn't agreewith them a

32、ll. Also, bosses must be able to communicate. You also needto create team spirit,and buildon thestrengthoftheteam. Iexplainedmy plans for the company to all the staff, and let them all know what Ineeded from them. The lorry drivers responded brilliantly, and were thekey to turningthe business round.

33、 They understood thatwe had to developa professional reputation, and from then on the days of poor qualitydeliveries were over.Lastly, I am a great believer in profit-sharing. It takes a team tomake a company work, so profitsshould be shared by all.Job satisfactionis important,but itdoesn'tpay t

34、he rent.Shared profitand bonuses helpto strengthenteam spiritby givingeveryone a commongoal thatthey worktowards together.15 What fact does the writer hope to learn from applicants CVs?A that they have experience of many different jobsB that their careers have developed steadilyC the opinion their e

35、mployers had of themD whether they are married or single16 The writer says the application form is useful because itA reveals something of the applicant s character.B gives information about the applicant s family.C explains what skills the applicant has for the job.D shows how much the applicant wa

36、nts to earn.17 According to the writer, why are CVs and application forms soimportant?A Interviewing people is an expensive process.B They indicate whether applicants really want the job.C They indicate whether applicants are efficient or not.D Employing the wrong people can be disastrous.18 One rea

37、son why the writerwas successfulin her firstbusiness wasthatA she was used to dealing with people.B she was open with the staff.C the business was already doing well when she started.D the staff agreed with all her decisions.19 The writer believes profit-sharing is a good idea because A it encourage

38、s a competitive spirit.B everyone earns the same salary.C everyone shares the same aim.D it creates job satisfaction.20 Which would make the best title for this text?A Profit-sharing as motivationB How I turned a business roundC People - the key to business successD The importance of a well-presente

39、d CVPART FOURQuestions 21 - 30· Read the a rticle below about a method of learning languages for business people.· Choose the best word from the opposite page to fill each gap.· For each question21 - 30 mark one letterA, B, C or D on your AnswerSheet.· There is an example at the

40、beginning (0).Language learning for the busy executiveIf you've ever been told by your boss to improve your knowledge ofa foreignlanguageyou'llknow that (0) doesn'tcome quickly.Itgenerally takes years to learn another language well andconstant (21) to maintain the high standards required

41、 forfrequentbusiness use. Whether you studyina class,with audiocassettes,computers or on your (22) sooner or (23) every languagecoursefinishesand you must decidewhat todo nextifyou need a foreignlanguage for your career.Business Audio Magazines is a new product designed to help youcontinuelanguage s

42、tudyina way thatfitseasilyintoyour busy schedule.Each audiocassette (24) of an hour-long programme packed withbusiness news, features and interviews in the language of your choice.These cassetteswon tteachyou how toordermeals orask for directions.It is (25) that you can do that already. Instead, by

43、giving youan opportunity to hear the language as it s really spoken, they help youto (26) your vocabulary and improve your ability to use reallanguage relating to, for example, that all-important marketing trip.The great advantage of usingaudiomagazines isthatthey (27) you toperfectyourlanguage skil

44、lsinways thatsuityourlifestyle.Forexample,you can selecta topicand listenin yourcarorhotelwhen awayon business. No other business course is as (28) And the uniqueradio-magazineformatisas instructiveas itisentertaining.In additionto theaudiocassette,thispackage includesa transcriptwitha businessgloss

45、ary and a study (29) The components are structured so thatintermediate and advanced students may use them separately ortogether (30) on their ability.Example: A B C D20A gain B result C success D outcome21A exercise B performance C practice D operation22A self B individual C personal D own23A after

46、B then C later D quicker24A consists B includes C contains D involves25A insisted B acquired C asserted D assumed26A prolong B extend C spread D lift27A allow B let C support D offer28 A adjustable B flexible C convertible D variable29 A addition B supplement C extra D manuscript30 A according B dep

47、ending C relating D basing Questions 31 - 40· Read the article below about meetings.· For each question31 - 40 writeone word in CAPITALLETTERSon yourAnswer Sheet.How to make more of meetingsYou should know what ends you want to achieve in a meeting before itstartsand prepare for it(0) read

48、ingany papers circulatedbeforehand,and carefully thinking about (31) you want to say. This may soundrather boring, but solid preparation is the key to successful meetings:A great (32) of time and energy can be wasted through simplelack ofplanning.The most important issues are not always given the mo

49、st time in thegeneralrunningof meetings.People are oftenunwilling(33) discussimportant budgetary matters because they do not fully understand them,but (34) becomes an expertwhen itcomes to discussing the colourofthe new curtains,or what typeofcoffeetobuy The discussionof (35) trivialmattersas these,therefore,should be saved until the end ofthemeeting.During the meeting itisessentialto stickto the agenda so (36) toavoid the common problemof repetition. Atthe same timeyou (37) tobe sensitive to other people s ideas and feelings, and never lose yourtemper. Be prepared