1、Name: xxxEnglish Name: xxxTelephone: xxxPersonal Information:Name: xxx Gender: xxxDate of birth: xxx Hometown: xxx Nationality: ChinesePolitical affiliation: members Education: High school Body Status: Health Job Status: In industryContact:Telephone: xxxE-mail：xxxWorking Experience:2012.9- Work Unit

2、s: Boya Hotel in Jiaxin of Zhejiang province Position: Head of the western restaurant There are 168 executive and deluxe rooms in Boya Hotel of Jiaxin, and Western restaurant can accommodate up to 240 people at dinner, besides, the unique children corner is a good place for family casual dining. Res

3、ponsibility of Job:1. In charge of western restaurant ,lobby bar and delivery department to ensure the quality of food, so that every guest will have a good dining experience.2. Helping the chef of cook control cost of food monthly and giving feedback from clients to the chef of cook as soon as poss

4、ible to ensure quality of daily courses. 3. Making monthly training for staff to improve their good sense of service.4. Assisting the manager of restaurant to complete quarterly promotion monthly and various festival planning and sales.5. Doing monthly attendance according to colleagues daily attend

5、ance. 2011.5-2012.8 Work Units: Wanlu America Siwei Hilton in Heyuan City of Guangdong Province Position: Western foreman Responsibility of the Job:1. Making training of the processes of western services and basic knowledge of grape wine(how to recommend, serve and mix cuisine,etc)2. Establishing cu

6、stomers file system to communicate with the existing customers.3. Assisting the manager food festival promotion, such as: Southeastern Food Festival, Singapore Food Festival, reception important government business dinner.4. Making inventories of drinks and fixed assets monthly(cloth, glassware and

7、stainless steel), and doing attendance according to colleagues attendance monthly. 2010.7-2012.4 Work units: Wanlu America Siwei Hilton in Heyuan City of Guangdong ProvincePosition: Bar foremanResponsibility of the Job: 1. Responsible for daily operation of drinks and stocking wine for various wine.

8、2. Checking the grooming of staff and the complementation of the work and service sense for customer.3. Dealing with emergencies and complaints from customers, and improving customers satisfaction. Besides, making training of service skills and making monthly inventories(fixed assets and drinks),etc

9、.4. Assisting manager to complete monthly lobby bar and Arsenal Bar promotion and the service for customers5. Doing attendance according to colleagues attendance.2008.11-2010.5 Work Units: Xiangfeng International Hotel in Heyuan City of Guangdong ProvincePosition: Bar foremanResponsibility of the Jo

10、b:1. Assisting the head of bar to ensure daily operation and produced work.2. Conveying tasks assigned by the head of department, and reasonably arranging staff jobs according to predetermined condition of banquet.3. Ensuring drinks supply and service of large banquet, and maintaining well communica

11、tion with various departments and cooperative relations.4. Making attendance according to colleagues attendance and doing training .2007.11-2008.11 Fieldwork Units: Xiangfeng International Hotel in Heyuan City of Guangdong Province Position: Bar staffProfessional training: 1. Management Leadership T

12、raining Boya Hotel in Jiaxin City 2. Training for the sense of service and skill Wanlu America SiweiHilton in Heyuan City of Guangdong Province 3. Basic training about hotel Xiangfeng International Hotel in Heyuan City Myself evaluation: I have 6 years of hotel experience, having worked in five-Star

13、 hotel, with solid professional knowledge and innovative management concept, strong organization, coordination and communication skills. It is said that details determine success or failure, so the pursuit of perfection for everything is my style. In the preparation for opening two hotel, I have lea

14、rned how to establish a complete system of training and working, and I have also obtained rich experience of preparation. The opening of two hotels, I have learned to combine theory with practice solidly to serve customers better and how to solve problems reasonably. I am a person fond of challenges an