Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training Transport Module 2 Continuation 運輸模式 2持續 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.1 Control Reports 控制報告 2 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.1.1 Application to Operatives & Facilities 可操作性與設備的應用 Purpose of Monitoring:控制的目的 ensure compliance with operational objectives, requirements & regulations 以保證操作目標 ,要求和規章 identify problems & errors as well as potential problems 發現總是與錯誤 ,還有潛在問題 . recognise opportunities for development & improvement. 為發展與提升發現機會 . 3 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.1.1 Application to Operatives & Facilities 實際應用中的操作與設備 Types of Report:報告類型 routine data reports provided periodically 階段性提供日常數據報告 data reports available on demand 根據要求可供的數據報告 exception reports when incident occurs or data is outside pre-set limits 遇意外狀況或數據超越每套的限制時的額外報告 4 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.1.2 Transport KPIs 運輸 KPI Objective of Monitoring:控制目標 To ensure that they are working properly以保證正常的運作 To recognise problems at the earliest possible moment盡早地發現問題 To improve the operations 改善操作 5 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.1.2 Transport KPIs 運輸 KPI Main KPIs for monitoring Contractors:操控協議人的主要 KPI On time delivery 及時遞送 Complete delivery 完整遞送 Fulfilment (schedule vs. delivery)圓滿完成 (計劃與實際的遞送 ) Documentation (POD etc returned) 文件完好 (遞送證明的回復 ) Presentation (vehicle, driver and load) 表相 (車輛 ,駕駛員和裝載 ) 6 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.1.2 Transport KPIs運輸 KPI Additional KPIs for monitoring in-house: 對于站內管控的附加 KPI loading efficiency 裝載效率 vehicle utilisation 車輛的利用 routing efficiency 行程安排的效率 cost per delivery/order/cu metre 每單 ,單宗遞送的成本 7 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.2 Cost Drivers & Tariffs 駕駛員的成本與稅費 8 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.2.1 Costing & Charging Mechanisms 成本與費用的機制 Charging mechanisms may be based on: 費用的機制也許基于以下幾點 : distance related to weight 與距離相關聯的重量 distance related to volume 與體積相關聯的距離 distance related to full vehicles 與整車相關聯的距離 .the alternative is a Rate Card 費率卡是可選擇性的 9 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.2.2 Factors Which Vary Costs 影響成本的因素 Costs are driven by: 成本是由以下幾點決定的 price of fuel adjusted by multiplier 燃油的價格 -根據不同的供應者而調節 taxes & duty 稅費 wages 工資 10 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.2.2 Factors Which Vary Costs 引起成本不同的因素 Costs are affected by:費用受以下幾點的影響 dangerous goods 危險品 valuable goods 高值品 town centre deliveries 市中心的遞送 unloading by driver or dispensing由司機操作的卸載或 11 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.3 Legislation & Regulations 法律與規章 12 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.3.1 Legislation & Regulations 法律與規章 Legislation & Regulations vary in different areas: 法律與規章因不同地區而異 local, International, National plus Shell rules 當地 , 國際 ,國家以及殼牌的規定 but they are all trying to do the same thing 但是 ,其基本上它們應當是相同的 often based on US or European 也就是說是基于美國或歐洲的相關規定 important to know what they are 非常重要的是要知道他們是什么 may still have responsibility for Contractor 同時也是對用戶負責 13 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.3.2 Main Regulations & their Purpose主要的規章與它們的目的 Typical Health & Safety regulations: 曲型的健康與安全規章 Site safety 站點安全 Fire safety 消防安全 Hazardous chemicals 危險的化學品 Transport 運輸 Workplace Health & Safety生產場的健康與安全 Manual handling 手工操作 Working time 工作時間 14 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.3.2 Main Regulations & their Purpose 主要的規章與它們的目的 Typical Employment legislation: 主要的雇傭法律 Contracts & Termination of employment 合同與雇傭期限 Disciplinary & Grievance procedures Human Rights 人身權利 Sex discrimination 性別歧視 Transfer of Undertakings 事業的變遷 Maternity & Paternity leave 育產假 Data protection 數據的保護 15 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.3.2 Main Regulations & their Purpose 主要的規程與它們的目的 Vehicle related legislation: 相關車輛的法規 Organisation 組織 Vehicles 車輛 Drivers 駕駛員 Operational 操作 16 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4 Shell Operating Requirements 殼牌的操作要求 17 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4.1 Scope & Application 范圍與應用 The Shell Yellow Guide covers: 殼牌黃皮指導書封面 1 of 2 Leadership & Commitment 領導力與責任 Policy & Strategic Objectives 政策與戰略目標 Organisation, Responsibilities, Recourses 組織與責任 ,資源 Competence, Standards & Documentation 競爭力 ,標準 ,文件 Hazards & Effects Management Process for Road Transport Operations 對于公路運輸的危險品操作的管理程序 18 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4.1 Scope & Application The Shell Yellow Guide covers: 2 of 2 Road Safety Planning & Procedures公司安全計劃與程序 Implementation, Monitoring & Corrective Action 實施 ,操控與正確的行動 Audits 審核 Management Review 管理的宗述 19 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4.2 Monitoring Contractors & Shell Operations The Yellow guide reinforces responsibility for Contractors compliance & lists which types of contract are Shell managers responsibility 對承運人職責的 黃皮指導加強責任與 殼牌經理職責范圍內的合同種類 regular monthly audit programmes & daily checks 常規的月審計計劃與日查 lists the mandatory monitors of HGV safety performance HGV安全執行的受托人管控項 20 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4.3 Bulk Lubricants Operations 大型潤滑油項目的運作 Stock Management Issues: 倉儲管理項目 Maintenance of tank stocks 油罐車貯存的維護 Replenishment process 補給程度 Tank dipping procedures 漏罐的處理 Spillages & collections外泄與收集 Temporary storage (IBCs 暫時存貯 . 21 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4.3 Bulk Lubricants Operation 大型的潤滑油操作 Quality & Safety Issues: 質量與安全問題 Product cleanliness during loading, transport & delivery 在裝運 ,運輸與遞送期的產品安全潔凈 . Contamination avoidance (segregation) 避免污染 Safe access to gantries & tanker tops避免接觸桶架與油罐頂端 Dealing with spillages 處理泄漏 Product identification 產品的標識 22 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.4.3 Bulk Lubricants Operations Planning & Control Issues: 計劃與控制問題 Customer order scheduling 客戶訂單計劃 Customer tank capacity, fittings & ullage客戶油罐容量 ,設施 Customer liaison 客戶關系 Product returns 產品退貨 23 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.5 Transport Planning 運輸計劃 24 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.5.1 Long Term Strategy 長期戰略 Aspects of strategic planning: 戰略計劃的方面 inbound logistics 進港物流 depot configuration & location 積站與方位 customer location & requirements客戶方位與要求 delivery (outbound) logistics 遞送 (出港 )物流 25 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.5.2 Operational Planning Making best use of resources: 物盡其用 resources include people, facilities & equipment 資源包括 -人力 ,設備與設施 may be a resource planner in IT system IT系統可能成為資源的計劃者 resource scheduling can be immediate 資源計劃可以是瞬間完成的 . longer term planning can be: 長期計劃可以是 - to reduce fuel consumption in vehicles減少對于車輛烯油的消耗 - different methods of working 不同的工作方法 26 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.5.3 Scheduling 日程 Routing & Scheduling:常規與工作日程 vehicle scheduling usually using computer 車輛使用計劃可經常使用電腦來完成 generally combines routing dynamically 通常會把往反全程都考慮進去 this is very much a dependent part of the supply chain (especially for timing) 這是供應鏈的一個非常獨立的部分 (特別對于時間的安排 ) 27 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.5.3 Scheduling日程 Sequence of events:事情的順序 1 of 2 Sales receive order from customer, check availability & confirm 銷售員收到客戶的訂單 ,檢查其可行性并確認 Demand notified to warehouse & scheduler需要通知倉庫與調度人 Pick list generated 開出取貨通知 Order picked & confirmed by warehouse system 取貨訂單與倉庫系統的確認 Scheduler notifies warehouse system of route allocation調度人通知倉庫系統路線的分配 28 Logistics Education Centre Limited Transport Module 2 - Continuation Outbound Logistics Training 2.5.3 Scheduling Sequence of events: 事情的順序 2 of 2 Warehouse system genera