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CONSUMER&
BRANDBrandKPIs
for
smartphones:
Honor
inthe
United
StatesConsumer
Insights
reportJanuary2025Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
3750Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,ownership,
loyalty,and
media
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Honor’s
performance
inthesmartphone
market.Fieldwork:July-August2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Ownership”Sources:
Statista
Consumer
Insights
Global,
asofJanuary202550%
of
Honor
owners
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Honor’s
brandingresonates
more
with
Gen
Z?Honor
generally
appealstomen
more
than
women?Honor
ranksoutside
the
Top
10
inawareness
withinthe
smartphone
market?Thepopularity
ratingof
Honor
is16%?Honor
ranksfifthinownership?Among
Honor
enthusiasts,42%
fallunderthe
high-income
category?Consumers
want
theirsmartphone
brandsto
have?Interms
of
loyalty,Honor
is
outsidethe
Top
10
inthereliability,
high
value,andhonesty
/trustworthinessUnited
States?Honor
hasascore
of13%
formedia
buzz3Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Loyalty
is
the
highest
scoring
KPI
forHonor
at
50%Brand
profile:
snapshotBrand
performance
of
HonorintheUnited
States50%17%16%13%11%AwarenessPopularityUsageLoyaltyBuzz5Notes:Smartphones
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents(awareness),
n=213,
respondents
who
know
the
individual
brand
(popularity),
n=213,
respondentswho
know
the
individual
brand
(ownership),
n=24,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=213,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025Honor’s
branding
resonates
more
with
Gen
ZBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations35%
35%32%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeHonor
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatHonor
islikedby6%of
Baby
boomers
and26%
ofGenXers,
whereas
thetotalshareof
industryusers
is9%and30%,
respectively.30%26%26%ForMillennials
andGen
Z,
32%
and
35%
feel
positivelytowards
Honor,
versus
35%
and26%.
So
currently,
forHonor,
Gen
Zconnects
most
with
theirbrandcompared
to
theoverall
industryuser.9%6%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestosmartphones,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:n=34,
Honorenthusiast,
n=1,187,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Honor
generally
appeals
to
men
morethan
womenBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Honor
shows
thatwomenareless
likely
to
haveanaffinity
with
thebrandcompared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesofconsumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Honor
hasalower
proportionof
LGBTQIA+consumers
when3%12%86%24%76%76%
ofmen
likeHonor
compared
to
24%of
women,
whereas
forthe
overallindustry,50%
of
women
own50%50%smartphones
compared
to
50%
of
men.97%compared
to
theindustryusers
ingeneral.3%
of
Honor
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to12%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
smartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=34,
Honorenthusiast,
n=1,187,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Among
Honor
enthusiasts,
42%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andownerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.21%Single28%29%40%18%16%42%12%CoupleSingleparentNuclear42%
ofHonor
enthusiastsare
fromhigh-income
households.Honor’s
brandisgenerally
enjoyedmore
byconsumers
who
arepartof
asingleparent
household,
18%
ofHonorenthusiastshavethiscurrent
livingsituation.18%10%9%14%Multi-generational6%5%46%21%18%31%ExtendedOther9%9%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
smartphones,
which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=34,
Honorenthusiast,
n=1,187,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Consumers
want
their
smartphone
brands
to
have
reliability,
high
value,
andhonesty
/
trustworthinessBrand
profile:
qualitiesQualitiesownerswant
from
smartphone
brandsForsmartphones,
the
top
threequalitiesowners
want
from
abrand
are
reliability,highvalue,and
honesty
/Authenticity80%Thrill/ExcitementSustainabilityBoldnessClevernesstrustworthiness.60%40%20%0%However,
forHonor
owners
the
top3attributesthey
actuallywant
arecleverness,
boldness,
and
coolness.SocialresponsibilityCoolnessThequalitiesthatHonor
enthusiastsareleast
focused
onare
sustainability
andinnovation.ReliabilityExclusivityHonor
should
work
on
promotingauthenticityto
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
smartphones,
which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tosmartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tosmartphones,which
ofthe
following
brands
have
youpurchased
in
the
past
12
months?”;
Multi
Pick;Base:n=24,
Honor
owners’,
n=34,
Honor
enthusiast,
n=1,187,
smartphone
ownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025Among
Honor
fans,
47%
state
that
they
get
excited
about
smartphonesBrand
profile:
attitudesWhat
doconsumersthink
ofsmartphones
ingeneral?56%47%40%29%27%26%26%24%24%23%18%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trustsmartphonestopicsrelating
tosmartphonesBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
smartphones
do
youagreewith?”;
Multi
Pick;“When
it
comesto
smartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=34,
Honorenthusiast,
n=1,187,
smartphoneownersSources:
Statista
Consumer
Insights
Global,
asofJanuary2025CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1150%
of
Honor
owners
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
smartphones,
the
averageawareness
ofabrandinthe
United
Statesis52%.Awareness
ofHonor,
however,
isat17%.Awareness16%
ofU.S.
smartphone
owners
say
theylike
Honor,compared
to
anindustryaverage
brandpopularity
of22%.11%
ofindustryowners
inthe
United
Statessay
theyown
Honor,
with
the
average
ownership
ofabrandat12%.BuzzPopularity50%
ofbrandowners
saythey
would
purchasethebrandagain,compared
toanaverage
loyalty
score
of59%.Honor
hasbeen
noticed
less
inthemedia
comparedtootherbrands,with
a“Buzz”
score
of
13%
comparedto16%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobebelow
average
compared
to
theindustry.12
Notes:Smartphones
‘awareness’,‘popularity’,
‘ownership’,
‘loyalty’and
‘buzz’
by
brand;
Multi
pick;
Base:
n=1,249,
all
respondents(awareness),
n=213,
respondents
who
know
the
individual
brand
(popularity),
n=213,
respondentswho
know
the
individual
brand
(ownership),
n=24,
respondents
who
have
owned
the
individual
brand
(loyalty),
n=213,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025Honor
ranks
outside
the
Top
10
in
awareness
within
the
smartphone
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofHonorRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1AppleiPhone90%90%88%85%83%81%80%57%48%44%17%2SamsungGalaxyLG34Sony5MotorolaGoogle
PixelNokiaUsingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.678HTCOutofallrespondents,
17%
were
aware
of
Honor.
Thisranksthemoutsidethe
Top
10
compared
tootherbrandssurveyed
inthismarket.83%9ZTEAwarenessN/A10Huawei13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,249,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025The
popularity
rating
of
Honor
is
16%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofHonorRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1AppleiPhone58%58%32%29%28%20%18%17%16%16%16%2SamsungGalaxyLG34MotorolaGoogle
PixelHTCOutofconsumers
who
knew
thebrand,
16%
saidtheyliked
Honor.
Thisranksthemninth
compared
to
otherbrandssurveyed
inthismarket.567OnePlusSony884%9HonorPopularityN/A10Nokia14
Notes:“When
it
comesto
smartphones,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=213,
respondents
who
know
theindividual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025Honor
ranksfifth
in
ownershipBrand
KPIs
&benchmarking:
ownershipSummaryOwnershipofHonorRank#
BrandUsage
%48%42%16%13%11%11%9%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeing
owned,we
asked
each
respondent:
“When
itcomes
tosmartphones,
which
of
the
following
brandsdoyouown
currently?”.1AppleiPhone11%2SamsungGalaxyMotorolaLG3Outofconsumers
who
knew
thebrand,
11%
saidtheyowned
Honor.
Thisranksthemfifth
compared
toother
brandssurveyed
inthismarket.45Honor6Google
PixelOnePlusNothingHTC789%89%Usage98%N/A10OPPO7%15
Notes:“When
it
comesto
smartphones,
which
ofthe
following
brands
do
youowncurrently?”;Multi
Pick;Base:n=213,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofJanuary2025In
terms
of
loyalty,
Honor
is
outside
the
Top
10
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofHonor’s
consumersRank#
BrandLoyalty
%93%Afterascertaining
the
ownership
of
abrandinthe
last12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablish
whether
abrandisperforming
well
inregard
to
customerretention.
Measuring
brandloyalty
establishes
aclearfeedback
loop
with
customers,
providing
valuableinsightsinto
customer
satisfaction
and
preferences.
Itisalso
apowerful
predictor
to
help
guide
marketingstrategies
andforecast
futuresalesandrevenue
moreaccurately.1AppleiPhone2SamsungGalaxyMotorolaSony85%368%467%50%50%5LG65%6Google
PixelNokia63%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
smartphones,which
of
the
following
brandsareyou
likely
topurchaseagaininthe
future?”.759%8ZTE58%9HTC57%Outofrespondents
whohaveowned
Honor,
50%
saidthey
would
purchasethebrandagain.LoyaltyN/A10Tecno56%16
Notes:“When
it
comesto
smartphones,
which
ofthe
following
brands
areyoulikely
topurchase
again
in
the
future?”;
Multi
Pick;
Base:
n=24,
respondents
who
have
owned
the
individual
brand
(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025Honor
has
a
score
of
13%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofHonorRank#
BrandBuzz%61%45%36%19%18%13%10%10%9%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1AppleiPhone13%2SamsungGalaxyGoogle
PixelMotorolaLG3Outofconsumers
who
knew
thebrand,
13%
saidtheyhadheardaboutHonor
inthemedia.
Thisranksthemsixthcompared
to
other
brandssurveyed
inthismarket.456Honor7OnePlusHTC887%9OPPOBuzzN/A10Sony9%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=213,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofJanuary2025STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcoreaudience
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