管理學英語3試題及答案姓名：____________________

一、多項選擇題（每題2分，共20題）

1.Managementisdefinedas:

A.Theprocessofplanning,organizing,leading,andcontrolling

B.Theartofgettingthingsdonethroughpeople

C.Thescienceofmanaginganorganizationeffectively

D.Alloftheabove

2.WhichofthefollowingisNOTafunctionofmanagement?

A.Planning

B.Organizing

C.Staffing

D.Evaluating

3.Theprimarygoalofmanagementisto:

A.Maximizeprofits

B.Enhanceemployeesatisfaction

C.Achieveorganizationalobjectives

D.Alloftheabove

4.Whichofthefollowingisacharacteristicofaformalorganization?

A.Clearlinesofauthority

B.Divisionoflabor

C.Formalrulesandprocedures

D.Alloftheabove

5.Thedifferencebetweenstrategicandoperationalplanningisthat:

A.Strategicplanningislong-termwhileoperationalplanningisshort-term

B.Strategicplanningfocusesontheorganizationasawholewhileoperationalplanningfocusesonspecificdepartments

C.Operationalplanningisconcernedwiththeday-to-dayactivitiesoftheorganization

D.Alloftheabove

6.Theprimaryfunctionofaleaderisto:

A.Providedirection

B.Motivateandinspire

C.Makedecisions

D.Alloftheabove

7.WhichofthefollowingisNOTapartoftheleadershipprocess?

A.Identifyingavision

B.Establishinggoals

C.Communicatingeffectively

D.Resolvingconflicts

8.Thetheorythatsuggeststhatleadershipisaresultofaperson'straitsisknownas:

A.Traittheory

B.Behavioraltheory

C.Situationaltheory

D.Transformationaltheory

9.Themanagementfunctionthatinvolvesmakingdecisionsabouttheallocationofresourcesis:

A.Planning

B.Organizing

C.Controlling

D.Leading

10.Whichofthefollowingisacharacteristicofadecentralizedorganization?

A.Decision-makingiscentralized

B.Thereisaclearchainofcommand

C.Thereisadivisionoflabor

D.Decision-makingisspreadthroughouttheorganization

11.Theprocessofmeasuringandevaluatingtheperformanceofanorganizationisknownas:

A.Control

B.Planning

C.Organizing

D.Leading

12.Themanagementfunctionthatinvolvesensuringthattheorganization'sactivitiesarecarriedoutinaccordancewithitsplansis:

A.Planning

B.Organizing

C.Controlling

D.Leading

13.Thetheorythatsuggeststhatleadershipeffectivenessisdeterminedbytheleader'sabilitytoadapttothesituationisknownas:

A.Traittheory

B.Behavioraltheory

C.Situationaltheory

D.Transformationaltheory

14.Theprocessofdesigningthestructureofanorganizationisknownas:

A.Planning

B.Organizing

C.Controlling

D.Leading

15.Themanagementfunctionthatinvolvesensuringthattheorganization'sactivitiesarecarriedoutefficientlyandeffectivelyis:

A.Planning

B.Organizing

C.Controlling

D.Leading

16.Theprocessofidentifying,recruiting,selecting,andtrainingemployeesisknownas:

A.Planning

B.Organizing

C.Staffing

D.Leading

17.Themanagementfunctionthatinvolvescoordinatingandintegratingtheeffortsofindividualsandgroupstowardsachievingorganizationalobjectivesis:

A.Planning

B.Organizing

C.Controlling

D.Leading

18.Theprocessofdevelopingandimplementingplanstoachieveorganizationalobjectivesisknownas:

A.Planning

B.Organizing

C.Controlling

D.Leading

19.Thetheorythatsuggeststhatleadershipeffectivenessisdeterminedbytheleader'sabilitytoinspireandmotivatefollowersisknownas:

A.Traittheory

B.Behavioraltheory

C.Situationaltheory

D.Transformationaltheory

20.Themanagementfunctionthatinvolvesensuringthattheorganization'sactivitiesarecarriedoutinaccordancewithitsplansis:

A.Planning

B.Organizing

C.Controlling

D.Leading

二、判斷題（每題2分，共10題）

1.Managementisaprocessthatisuniquetofor-profitorganizations.(×)

2.Themanagementfunctionofleadingisconcernedwithensuringthattasksarecompletedefficiently.(×)

3.Aformalorganizationhasaclearhierarchyandwell-definedroles.(√)

4.Themanagementfunctionoforganizingisresponsibleforcreatingastructurewithintheorganization.(√)

5.Strategicplanningistypicallyconductedbymiddlemanagerswithinanorganization.(×)

6.Themanagementfunctionofcontrollinginvolvescomparingactualperformancewithplannedperformance.(√)

7.Adecentralizedorganizationhasasingle,centralizeddecision-makingauthority.(×)

8.Themanagementfunctionofstaffingisconcernedwithmaintainingastableworkforce.(×)

9.Thesituationaltheoryofleadershipsuggeststhatthebestleadershipstyleistheonethatismosteffectiveinanygivensituation.(√)

10.Themanagementfunctionofplanningisthefirststepinthemanagementprocess.(√)

三、簡答題（每題5分，共4題）

1.Definethemanagementfunctionofplanningandexplainitsimportanceinanorganization.

2.Describethedifferencebetweenaformalandaninformalorganizationandprovideanexampleofeach.

3.Discusstheroleofaleaderinthechangemanagementprocessandwhyitiscrucial.

4.Explaintheconceptoforganizationalcultureanditsimpactonemployeebehaviorandorganizationalsuccess.

四、論述題（每題10分，共2題）

1.Discusstheimportanceofcommunicationinmanagementandhoweffectivecommunicationcanleadtoorganizationalsuccess.Provideexamplesofbotheffectiveandineffectivecommunicationinaworkplacesetting.

2.Analyzetheimpactoftechnologyonmanagementpracticesandhowithaschangedthewayorganizationsoperate.Discusstheadvantagesandchallengesthattechnologybringstomanagementandprovideexamplesofspecifictechnologiesthathavehadasignificantimpactonthefield.

試卷答案如下

一、多項選擇題

1.D.Alloftheabove

解析思路：管理被定義為計劃、組織、領導和控制的過程，這是管理的基本職能。管理也被視為通過人來實現目標的藝術，同時也是一種科學，旨在有效地管理組織。因此，所有選項都是正確的。

2.D.Evaluating

解析思路：管理的主要職能包括計劃、組織、領導和控制。評估是控制過程中的一個組成部分，因此不屬于管理的主要職能。

3.C.Achieveorganizationalobjectives

解析思路：管理的目標是實現組織的目標，這可能包括盈利、創新、社會責任等，但最終目的是確保組織的目標得到實現。

4.D.Alloftheabove

解析思路：正式組織的特點包括明確的權威線、勞動分工和正式的規則和程序。

5.D.Alloftheabove

解析思路：戰略規劃通常是長期性的，關注整個組織，而運營規劃是短期性的，關注特定部門或活動。

6.D.Alloftheabove

解析思路：領導者的主要職能包括提供方向、激勵和激勵以及做出決策。

7.D.Resolvingconflicts

解析思路：領導過程包括確定愿景、建立目標、有效溝通和解決沖突。

8.A.Traittheory

解析思路：特質理論認為領導者具有某些固有的特質，這些特質使他們成為有效的領導者。

9.B.Organizing

解析思路：組織職能涉及分配資源，確保工作按照計劃進行。

10.D.Decision-makingisspreadthroughouttheorganization

解析思路：在分散化的組織中，決策權分布在組織內部的不同層級和部門。

二、判斷題

1.×

解析思路：管理是一個跨學科的概念，不僅適用于營利組織，也適用于非營利組織、政府機構和其他類型的組織。

2.×

解析思路：領導職能不僅關注任務的完成，還關注激勵和指導員工。

3.√

解析思路：正式組織的特點包括明確的層級結構和定義明確的角色。

4.√

解析思路：組織職能涉及設計組織結構，包括部門劃分和職責分配。

5.×

解析思路：戰略規劃通常由高層管理人員負責，而不是中層管理人員。

6.√

解析思路：控制職能涉及比較實際績效與計劃績效，以評估效果。

7.×

解析思路：在分散化的組織中，決策權是分散的，而不是集中的。

8.×

解析思路：人員配備職能涉及招聘、選拔、培訓和保留員工。

9.√

解析思路：情境理論認為最有效