有效的工作技能（培訓與研討有效的工作技能（培訓與研討BestOperationBestOperationPractices“BringingWorldClass

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BestOperationBestOperationPractices“BringingWorldClass

BestOperationBestOperationPractices“BringingWorldClass盡可能選擇簡便的問題解決方式…對準“夠精確”一定要充分利用其他人的經驗…進行檢查以保證結論同事實相符…放眼未來，迎接分析方面將遇到的困難永遠尋找開創性的方法BestOperationBestOperationPractices“BringingWorldClassBestOperationBestOperationPractices“BringingWorldClass步驟6使用“情況-復雜性-解決方法 “金字塔結構

步驟7：說故事(陳述來龍去脈工作計劃1 BestOperationBestOperationPractices“BringingWorldClassWritingWritingBackwards--TheTheGoverningThoughtLogicalLogicalNoGaps,NoOverlapsBestOperationBestOperationPractices“BringingWorldClassEVOLUTIONOFSTRATEGIC

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GoverningGoverningGoverningKeylineBestOperationBestOperationPractices“BringingWorldClassARGUMENTSTRUCTUREGoverningImplicationofsituationandGoverningImplicationofsituationandCommentoncontroversialstatementaboutsituationKeylineBestOperationBestOperationPractices“BringingWorldClassLOGICALARGUMENT-ToToimprovesales,DynamoshouldtakeimmediatestepstodevelopandexecuteamoretargetedmarketingplanfortheLX20Therefore,DynamoshouldtakeimmediatestepstodevelopTherefore,DynamoshouldtakeimmediatestepstodevelopandexecuteamoretargetedmarketingplanHowevermajorcauseofdisappointingsalesisDynamo抯unfocusedmarketingeffortAsyoususpected,somemanufacturingflawshavehurtsalesofDynamonewsystemLX20BestOperationBestOperationPractices“BringingWorldClassTherefore,shiftfocusTherefore,shiftfocustoTherefore,changedirectiontoYTherefore,shiftfocustoTherefore,takestepstofixSOMEARGUMENTUnderlyingcauseUnderlyingcauseisPerformanceisnotasFurtherinvestigationshowsitYouthoughtXwasaYwouldbeYouarepursuingYouarenotfocusingonSuccessrequiresYouarenotequippedtodoXSuccessrequiresTherefore,developcapabilityforXBestOperationBestOperationPractices“BringingWorldClassPROSANDCONSOFCommentonImplicationofsituationandcomment("therefore"NoncontroversialstatementaboutsituationKey

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