1、原創(chuàng)客房英語培訓原創(chuàng)客房英語培訓原創(chuàng)客房英語培訓目錄洗衣服務 Laundry service 清潔服務 Room cleaning service叫醒服務 Wake-up call service維修服務 Repair service夜床服務 Turn-down service其他服務 the other service 2021/4/132Laundry service Excuse me, madam and sir. Have you any laundry ? The laundry man is here to collect it. 打攪一下，女士和先生。你有洗衣嗎？洗衣員過來過來

2、收洗衣了。2021/4/133Laundry serviceWe will dry-clean the dress .Then the color wont run .我們將干洗你的連衣裙。這樣衣服不會褪色2021/4/134Laundry serviceOh , good . when can I have my laundry back ?哦，好的。什么時候我能拿回我的洗衣？Would you like express service ? 你想要快洗嗎？2021/4/135Laundry serviceWe charge 50% more for express ,but it will

3、take 5 hours .我們將多收取50%的快洗費，快洗5小時Could you fill out the laundry form , please ?您能填下洗衣單嗎？2021/4/136Laundry serviceI have brought your laundry . Is this yours ,sir?我?guī)砹四南匆隆Ｕ埓_認下是您的嗎？ The laundry packaged is put on the end of the bed and the others is hung in the wardrobe.折好的衣服放到了你的床尾，另外一些掛在了您的衣柜。2021/

4、4/137Room cleaning service-Room service ! May I come in ?-Yes ,please !-Good morning ! May I clean your room now?-客房服務！我能進來嗎？-是，請進！-早上好！我現(xiàn)在能清理您的房間嗎？2021/4/138Room cleaning service-Could you come back later ?-What time would be better for you ?(When would it be better for you?) / what time would be c

5、onvenient for you? (when would it be convenient for you ?)-你能晚點來清理嗎？-什么時候方便為您清理呢？2021/4/139Room cleaning service-Half an hour later. Is that all right?-Yes , it is all right!-半小時以后吧。可以吧？-好的，沒問題！2021/4/1310Wake-up call serviceGood morning ! Morning call service!/Wake up call service ! I came to wake

6、you up!早上好！叫醒服務！/叫醒服務！我過來喊您起床！2021/4/1311Repair service-The television isnt working. -I am very sorry, maam. An engineer will come and check it immediately! / I am very sorry , maam. we will send someone up to check it ! -電視出問題了. -很抱歉，女士！我們的工程人員馬上會過檢修它！/很抱歉，女士。我們馬上派人上去檢修2021/4/1312Repair service-I h

7、ave switched it on for almost an hour .The room is still very cold.-We are terribly sorry for that .Well send our staff to fix it now .Or do you want to change your room?-我已經(jīng)開開它幾乎半小時了。房間還是那么冷。-真的很抱歉。我們馬上派人上去維修。或者你想換房間嗎？2021/4/1313Repair service-I prefer not to move first.-Ok ,is it convenient for us

8、 to come now?-Yes ,please.-我不想換房。-好的，現(xiàn)在方便我們過去維修嗎？-好的，過來吧。2021/4/1314Turn-down serviceDo you need turn-down service? /May I do the turn-down service for you now ? /What time would be convenient (to do it for you)?您需要夜床服務嗎？/現(xiàn)在我能替您開夜床嗎？/什么時間方便（為您開夜床）呢？2021/4/1315the other service當在住客人不知道早餐在哪邊時？-Hello ,where can I have my breakfast?-you can have breakfast in our western restaurant . It is on the third floor.-你好，我在哪兒吃早餐？-您可以在我們西餐廳用早餐。西餐廳在三樓。2021/4/1316the other service當客人跟你說沒有補充毛巾/迷你吧時I am very sorry ,sir .I will b