1、 【英語口語】商務口語：酒店商務英語100句 Greetings 打招呼1、Good morning ,sirmadam早上好,先生小姐2、Good afternoon ,ladies and gentlemen下午好,女士們,先生們.3、Good evening ,miss Price晚上好,普萊絲小姐.4、How are you today ,Mr Brown ?你今天好嗎?布朗先生.5、I'm quite well ,thank you.我很好,謝謝你.6、Hs good to see you again ,sirmadam再次見到你真快樂,先生小姐7、Nice to meet

2、you ,sir.見到你真快樂,先生.Titles稱呼8、Are you Mrs.Best?你是貝絲特夫人嗎?9、You must be professor Ford.你一定是福特教授.10、May I know your name,sirmadam?我可以知道你的名字嗎?先生小姐.11、Here's a letter for you ,Dr white.懷特醫生,這兒有你的一封信.12、you're wanted on the phone,Captain Smith.史密斯船長,有你的 .13、Welcome to our hotel, miss Henry.歡送來到我們酒店

3、,享利小姐.14、May I be of service to you,Mr Baker ?我能為你效勞嗎?貝克先生?15、Can I help you, Ms Blake?我能幫你嗎?布雷克小姐?16、Would you take the seat ,young lady ?請坐,小姐,Offering Help 主動提出幫助17、May I help you ?18、Can I help you?我能幫你嗎?19、What can I do for you ?我能為你作什么?20、 May I take your ba for you?我可以為你拿你的手提包嗎？21、 May I help

4、 you with your suitcase?我能幫你拿你的箱子嗎？22、 Would you like me to call a taxi for you ?你需要我為你叫一輛出租車嗎？23、 Thank you very much.非常感謝24、 Thanks for the trouble .麻煩你了25、 It'svry kind of you?你真是太好了26、 No,thanks.不用了，謝謝！Answers to Thanks對感謝語的應答27、 You're welcome.歡送你28、 Not at all.不用謝29、 That's all rig

5、ht.沒關系30、 Don't mention it.別提了31、 It's my pleasure.這是我的榮幸Expressing welcome 表示歡送32、 Welcome ,sirmadam.歡送光臨，先生小姐33、 Welcome to our hotel ,sir madam.歡送光臨我們酒店，先生小姐34、 Welcome to our western restaurant.歡送來我們西餐廳35、We're glad to have you here.我們很快樂你來到之兒36、I'm always at your service ,sir ma

6、dam.隨時為你效勞,先生小姐.Apologies 表示抱歉37、I'm sorry,sir madam.對不起,先生小姐.38、I'm very sorry.非常抱歉.39、I'm sorry to trouble you.對不起打攪你了.40、I'm sorry to have taken so much of your time.對不起占用你太多時間了.41、I'm sorry to have kept you waiting .對不起讓你久等.42、Excuse me for interrupeing you.原諒我打撓你了.43、I hope

7、you'll forgive me.我希望你能原諒我.Answers to Apology對抱歉語的應答44、It doesn't mater.沒關系.45、It's nothing.沒什么.46、Never mind.別放在心上.47、That's nothing.沒什么.48、Don't bother about that.別再想它.49、Don't worry about it.別擔憂.50、Don't apologize, It was my fault.別抱歉,這是我的錯 51、Have a good time!祝你們玩得愉快!

8、52、Have a nice evening!祝你晚上愉快.53、Happy Birthday!生日快樂.54、Merry Christmas! 圣誕快樂.55、May you succeed 祝你成功Parting分手再見56、 Goodbye and good luck.再見,祝你好運.57、Hope you'll have a nice trip.希望你旅途愉快.58、Wish you a pleasant journey .祝你旅途愉快.59、Happy landing.祝你平安抵達.60、Bon voyage.一帆風順.61、Hope to see you again.希望再

9、次見到你.62、Good night.晚安.63、See you Tomorrow.明天見.SelfIntroduction 自我介紹64、I'm henry ,I'm from Golden Lake Hotel, I'm here to meet you .我叫享利,來自金湖酒店,我是來接您的.65、My name is Irene ,I'm the housekeeping Department waiter.我的名字是艾琳,我是管家部效勞員.66、I'm the receptionist here ,welcome to our hotel.我是

10、這兒的接待員,歡送來到我們酒店.67、Reservations ,May I help you ?預訂部,我能幫你嗎?68、Room service ,May I come in ?送餐效勞,我可以進來嗎?69、This is Henry Adams speaking.我是享利.亞當斯.Affirmative Responses 肯定答復70、Surely.當然可以.71、Certainly ,sir madam.當然可以,先生小姐.72、Yes,sir,madam.是的,先生小姐.73、That's true ,sir madam.是這樣的,先生小姐.74、Very well.非常好

11、.Negative Responses否認答復75、No ,sir madam.不,先生小姐.76、I don't think so.我不這樣認為.77、Of course not.當然不.78、I'm afraid that's not a good idea.恐怕,那個主意不好.Useful Questions 常用問句79、What do you prefer ,tea or coffee?你喜歡什么?茶還是咖啡.80、 Would your please sign here ?請在這兒簽名好嗎?81、A table for two?兩人的一張臺嗎?82 、How

12、 long do you plan to stay ?你方案住多久.83、Could you please spell your name ?請拼一下你的名字嗎?84、What kind of room would you like ?你要哪類房間?85、May I see your passport ?我可以看你的護照嗎?86、May I have your tetephone number ?我可以知道你的 號碼嗎?87、What's the trouble, sir?你怎么啦?先生.88、Shall I call a doctor for you ?我為你叫一個醫生嗎?89、Dir you eyoy the play?你喜歡這個節目嗎?90、Do you like this song?你喜歡這首歌嗎?Useful Expressions 慣用表達語91、Enjoy you breakfast ,sir ?請享用你的早餐,先生.92、Here is the menu.給你菜譜.93、The service guide is on the desk.效勞指南在桌面上.94、The swimmcing pool is over there .游泳池在那邊.95、Go ahead ,please.請接著講.96、The line