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INTELLlGENCEDRIVES
INNOVATION
9GEP
OUTLOOK
REPORT
2025
PROCUREMENT&SUPPLYCHAIN
03
0
4
06
Introduction
ExecutiveSummary
GlobalBusinessandMacroeconomic
Trendsfor2025
Inflation:ReturningtoRecentHistoricalNorms
GDP:StablebutTepidGrowth
InterestRates:FromInflationMitigationtoGrowth
Employment:BroadlyStable
Energy:RisingTensions,ElevatedOilPrices
China’sEconomicLandscape:WhichChineseGrowthModelWillEmerge?
15
SixLeadershipThemesfor2025
1.
AIandtheEvolutionoftheProcurement
OperatingModel
2.
AI-PoweredProcurementOrchestration:What
YouHaveBeenWaitingFor
。O
3.
AIAgentsJointheRanksofProcurement
andSupplyChainTeams
4.
TheChangingConversationAroundValue
5.
SupplyChainResilienceinaShifting
O
RegulatoryLandscape
6.
Localizationvs.Globalization—
TheFightContinues
O
Conclusion
Notes
O
33
:
34
Introduction
Norestfortheweary.Afterrecentlyadaptingtothepost-pandemicreality,organizations
nowfaceacomplexlandscapeoftechnological,geopoliticalandregulatorychangesthatare
reshapingprocurementandsupplychainsdramatically.Theyear2025loomslargeasapivotalmoment:Artificialintelligence(AI)ispoisedtorevolutionizeoperationalmodels,propelling
companiestowardnewefficienciesandrestructuringhowprocurementintegrateswithbroaderbusinessstrategies.Againstthisbackdrop,tradetensionspersist,withlocalizationand
sustainabilitynowvyingagainsttraditionalglobalization.
Procurementandsupplychainleadersareconfrontedwithprofoundquestions:WillAItransformprocurementintoaself-directedpowerhouse?Cancompaniesbalanceresiliencewithcost-
effectivenessamidgeopoliticaluncertainties?
Thisreportunpackssixtransformativetrendsthatwillshapeprocurementandsupplychains,offeringbothchallengesandboundlesspotentialforcompaniestoreinventthemselvesas
adaptable,future-readyorganizations—inthecontextofthemacroeconomicoutlookfortheyearahead.
Havingrecentlycelebratedour25thanniversary,GEPisaclosepartnertomanyleading
procurementandsupplychainleadershipteamsforFortune500andGlobal2000businesses.Ourfirmofaccomplishedconsultantsandtechnologyadvisorsoffersvaluableperspectivestohelpbusinessleadersstrategizefor2025.
TheGEPOutlook2025:Procurement&SupplyChainreportcoversthekeytopicsandprioritiesthatwilldominatethecorporateagendaintheyearahead.
ExecutiveSummary
Asorganizationsnavigatediversemacroeconomiclandscapes,rapidadvancementsinAI,
dynamicmarketconditions,tradewarsandgeopoliticalconflicts,theymustadapttheir
strategiesandpracticestostaycompetitive.Understandingthesetrendsandtheirinfluenceonprocurementandsupplychainsiscrucialforleaderstomakeinformeddecisions,drive
innovationandenhanceoperationalresilience—ultimatelypositioningtheircompaniesforsuccessintheyearahead.
GEP’s2025outlookreportidentifiessixmajortrendsinprocurementandsupplychainmanagement,eachofwhichposeprofoundchallengesandopportunitiesforleadershipteams.
AIandtheNextEvolutionofProcurement:AsAImatures,procurementwillseeseismicshifts,withAImovingfromtaskautomationtoautonomousdecision-making.Initsearlyphase,AIco-pilotswillhandlerepetitivetasks,allowingteamstofocusonstrategy.As
organizationsadvancealongthematuritycurve,AIwillmanageworkflowsindependently,reshapingprocurementintoadigital-firstfunctionthatprioritizesagilityandstrategic
foresight.
AI-PoweredProcurementOrchestration:Orchestrationtoolsbringself-service
procurementtotheforefront,enablingnon-expertstonavigatecomplexsourcingprocessesseamlessly.ByembeddingAI-drivenrecommendationsandpredictiveanalytics,these
platformsenhancecompliance,efficiencyandriskmanagement,positioningprocurementasastreamlined,integralfunctionacrossallbusinessareas.
AIAgentsinProcurement:AIagentsarenolongeranemergingtechnology—theyarebecominganoperationalnecessity.Theseagentshandlecomplextaskslikedemand
forecastingandriskmonitoring,transformingsupplychainsintopredictive,adaptivenetworks.Throughtargetedpilotprograms,companiescanintegrateAIagentsto
enhanceresilienceandoptimizeend-to-endsupplyflows.
EvolvingValueMetrics:Thedefinitionofvalueisexpandingbeyondcost
savings.Procurementleadersarenowevaluatedonresilience,sustainabilityandregulatorycompliance.Thesenewmetricsreflectanenvironmentwherelong-
termadaptability,ethicalsourcingandrobustriskmanagementoutweighimmediatefinancialgains,realigningtheprocurementfunctionwiththe
organization’sstrategicimperatives.
SupplyChainResilienceandRegulatory
Demands:Withheightenedregulatoryscrutiny,companiesmustpivotfromacompliance-drivenapproachtooneofproactiveriskmanagementandaccountability.Transparencyandsupplier
auditshavebecomevital,requiringorganizationsto
implementsystemsthatensurecomplianceandfostertrustwithregulators,consumersandinvestors.
Globalizationvs.Localization:Tradebarriersandrising
protectionismarechallengingthetraditionalglobalsupplychain.Friendshoringandnearshoringstrategiesaregainingtractionasbusinessesseeksupplychainsecurityoverpurecostadvantages.Ashifttolocalsupplynetworkspromotesflexibilityandresilience,pavingthewayforcompaniesto
navigatepoliticalandeconomicuncertaintieseffectively.
Collectively,thesetrendsillustrateaprocurementandsupplychainlandscapeonthebrinkofdigitaltransformation,whereadaptability,sustainabilityandproactiveriskmanagementwillsetleading
organizationsapart.
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
GlobalBusinessandMacroeconomicTrendsfor2025
Globaleconomicforcesarepullingindifferentdirectionsaswemoveinto2025,creatingacomplex
landscapethatdemandsreinvigoratedstrategiesandevengreateragilityfromprocurementandsupplychainteams.Below,thereportspotlightssixkeymacroeconomictrendssettoshapethecomingyear,eachwithsignificantimplicationsforbusinessesworldwide.
Inflation
ReturningtoRecentHistoricalNorms
Globalinflationisprojectedtofallfrom6.7%in2023to5.8%in2024andfurtherto4.3%by2025afterpeakingat9.4%inthethirdquarterof2022,accordingtotheInternationalMonetaryFund(IMF)
.1
In2024,inflationintheU.S.isexpectedtoreach3%,downfrom8%in2022and4.1%in2023.Inflation
intheU.K.droppedto1.7%inSeptember2024,whichislowerthantheBankofEngland’stargetof2%
.2
In2024,inflationintheU.K.isexpectedtotouch2.6%.TheEuroAreahasseenasimilardownwardtrend,withinflationat1.7%inSeptember2024;for2024,inflationisestimatedat2.4%
.3
Whileglobalinflationisreasonablyundercontrol,therearestillunmitigatedrisksduetounresolved
geopoliticalconflicts,includingtheRussianinvasionofUkraineandsustainedconflictintheMiddleEast,tradewarsbrewingamongChinaandG7economiesandrisingfoodpricesinemergingeconomies.
InflationTrends:AnnualPercentageChange(HistoricandProjected)
Projected
Country/RegionalClassification
2022
2023
2024
2025
2026
Global
8.6
6.7
5.8
4.3
3.6
AdvancedEconomies
7.3
4.6
2.6
2.0
2.0
U.S.
8.0
4.1
3.0
1.9
2.1
U.K.
9.1
7.3
2.6
2.1
2.0
EuroArea
8.4
5.4
2.4
2.0
2.0
Japan
2.5
3.3
2.2
2.0
2.0
Australia
6.6
5.6
3.3
3.3
3.0
EmergingandDevelopingAsia
3.9
2.4
2.1
2.7
2.8
ASEAN-5
4.8
3.5
2.3
2.3
2.3
China
2.0
0.2
0.4
1.7
2.0
India
6.7
5.4
4.4
4.1
4.1
MiddleEastandCentralAsia
13.4
15.6
14.6
10.7
8.5
LatinAmericaandtheCaribbean
14.2
14.8
16.8
8.5
5.7
Sub-SaharanAfrica
15.2
17.6
18.1
12.3
8.4
Source:TradingEconomics,WorldEconomicOutlook,Oct2024,IMF
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
6
2.7%
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
7
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
InflationTrends2024:MonthlyPercentageChange
6%
5%
4%
3%
2%
1%
0%
-1%
-2%
5.5%
5.1%
4.0%
3.4%
3.1%
2.5%
2.4%
2.8%
2.2%
1.7%
1.7%
0.4%
-0.8%
Jan24Feb24Mar24Apr24May24Jun24Jul24Aug24Sep24
U.S.U.K.EuroAreaChinaIndiaJapanAustraliaSource:TradingEconomics,WorldEconomicOutlook,Oct2024,IMF
KeyLookoutsfor2025
1.
ConflictsandTradeWars
Watchforheightened
supplyandprice
pressuresdrivenby
geopoliticalinstability,
includingconflictsintheMiddleEast,Russia’s
invasionofUkraineandongoingtradetensions
2.
IncreasingFoodPrices
Higherinflationcanbetriggeredbyrisingfoodprices,becauseof
increasingagricultural
productioncosts,
heighteneddemandandextremeweatherevents
3.
ShiftsinGovernmentsandPolicies
Bealerttopotential
economicshiftsand
evolvingtradedynamicsasleadershiptransitionsandpolicychanges
unfoldinmajoreconomies
4.
InterestRates
Interestratecutsby
centralbanksofmajoreconomiescancreatecostpressuresby
stimulatingeconomicactivityanddemand
5.
OilPriceVolatility
Expectcostincreasesifoilandenergypricesriseduetoproductioncuts,
conflictsormarketshifts
INTELLlGENCEDRIVES
INNOVATION
9GEP
OUTLOOK2025
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
8
GDP
StablebutTepidGrowth
Globalgrowthisexpectedtoremainat3.2%in2024and2025,accordingtotheIMFforecastintheOctober2024editionofitsWorldEconomicOutlook
.4
TheU.S.economyisexpectedtoslowfrom2.9%in2023to2.8%in2024,thendropfurtherto2.2%in
2025.TheU.K.isexpectedtoperformsomewhatbetterat1.1%in2024,upfrom0.3%in2023,and1.5%in2025(higherthantheIMF’sJulyforecastof0.7%)duetofallinginflationandalikelyeasingofmonetarypolicy.
5
TheEuroAreaisalsoexpectedtorecoverin2024withGDPgrowthprojectedat0.8%,upfrom
0.4%in2023.In2025,theregion’seconomicgrowthisexpectedtoreach1.2%.
EmergingeconomiesinAsiawillgrowslowerincomparisonto2023,impactedbyaslowdowninChina,
whichisexpectedtogrowat4.8%in2024.Thisisdownfrom5.2%in2023,mainlyduetoweakerpropertypricesandlowconsumerconfidence
.6
Growthintheworld’ssecond-largesteconomyisexpectedtoslowto4.5%in2025.Chinahasbeenintroducingstimulusmeasures,includingmortgageratecutsforexistinghomesandincreasedbanklending,tostimulatetheeconomy.Indiaisexpectedtogrowat7%in2024and6.5%in2025,adropfrom8.3%in2023.
GDPGrowth:AnnualPercentageChange(HistoricandProjected)
Projected
Country/RegionalClassification
2022
2023
2024
2025
2026
Global
3.6
3.3
3.2
3.2
3.3
AdvancedEconomies
2.9
1.7
1.8
1.8
1.8
U.S.
2.5
2.9
2.8
2.2
2.0
U.K.
4.8
0.3
1.1
1.5
1.5
EuroArea
3.3
0.4
0.8
1.2
1.5
Japan
1.2
1.7
0.3
1.1
0.8
Australia
3.9
2.0
1.2
2.1
2.2
EmergingandDevelopingAsia
4.4
5.7
5.3
5.0
4.9
ASEAN-5
5.4
4.0
4.5
4.5
4.5
China
3.0
5.2
4.8
4.5
4.1
India
7.0
8.3
7.0
6.5
6.5
MiddleEastandCentralAsia
5.5
2.1
2.4
3.9
4.2
LatinAmericaandtheCaribbean
4.2
2.2
2.1
2.5
2.7
Sub-SaharanAfrica
4.1
3.6
3.6
4.2
4.4
Source:WorldEconomicOutlook,Oct2024,IMF
INTELLlGENCEDRIVES
INNOVATION
9GEP
OUTLOOK2025
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
9
InterestRates
FromInflationMitigationtoGrowth
Centralbanksareshiftingtheirfocustostimulatingdemandasinflationstabilizes.ThecentralbanksoftheU.S.,U.K.,theEuroAreaandChinastartedcuttinginterestratesin2024asinflationapproachedtarget
levels.TheU.S.FederalReservecutinterestratesforthefirsttimeinfouryearsinSeptember2024,atrendlikelytocontinueinto2025asthegovernmentseekstoeaseeconomicpressuresandreignitegrowth.
7
TheU.K.cutitsinterestrateto5%inAugust2024,itsfirstsincethepandemic,andonceagaininNovemberto4.75%.
8
TheEuropeanCentralBankcutitsratesto3.25%inOctober2024.
9
ThePeople’sBankofChinalowereditspolicyinterestrateto3.1%andfive-yearloanprimerateto3.6%inOctober2024.
10
Thesereductionsaimtocatalyzetherealestateandcreditmarkets.India,likemanyemergingeconomies,hasmaintaineditsbenchmarkinterestrateat6.5%for2024andisadoptinga
cautiousapproachtopreventaresurgenceofinflation
.11
InterestRatesComparison
7%
6%
5%
4%
3%
2%
1%
0%
U.S.CanadaU.K.EuroAreaChinaIndiaAustralia
Source:OECD,TradingEconomics
Sep23
Sep24
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
10
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
Long-TermInterestAnnualRates:TrendsandForecast
8
7
6
5
4
3
2
1
0
2022202320242025U.S.U.K.EuroAreaIndiaJapanAustralia
Source:OECD,TradingEconomics
Long-TermInterestRatesForecastonQuarterlyBasis
4.5
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Q42024
Q32025Q42025
Q12025Q22025
U.K.U.S.
JapanEuroAreaAustralia
Source:OECD,TradingEconomics
INTELLlGENCEDRIVES
INNOVATION
9GEP
OUTLOOK2025
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
11
Employment
BroadlyStable
FormanyG7economies,unemploymentisnearmulti-decadelows.Whilethesejobmarketsarestable,therearesignsofsoftening.ThegloballabormarketisundergoingsignificantshiftsasautomationandAItransformindustries.In2025,asmoreindustriesadoptAItechnologies,concernsoverjoblossesandtheneedfornewskillsetswillemerge.
TheU.S.andU.K.observedhigherunemploymentratesinOctober2024thanatthestartoftheyear.
DatapublishedbytheU.S.LaborDepartmentinOctober2024showsthatthetotalnumberofAmericanscollectingjoblessbenefitsroseby39,000to1.89millionfortheweekofOctober26,2024—themost
since2021.
12
Thisrisinglevelofcontinuingclaimssuggeststhatmanyworkersarefindingitdifficulttore-entertheworkforce.TheunemploymentrateintheU.K.isestimatedtobehigherin2024thanprevious
years(3.9%in2022and4%in2023)andisexpectedtosettleat4.3%byendof2024.
13
China’sjobmarketremainedstableinthefirstthreequartersof2024,supportedbygovernmentemploymentefforts.DatafromChina’sNationalBureauofStatisticsshowsthattheurbanunemploymentrateaveraged
5.1%inthefirstthreequarters,a0.2percentagepointdecreasefromthesameperiodlastyear
.14
InIndia,
thelabormarketremainedpositivewithunemploymentratesat7.8%inSeptember2024,downfrom8%in2023,asperdatafromtheCentreforMonitoringIndianEconomy.
15
unemploymentRateTrends:Annualpercentagechange(Historicandprojected)
projected
AdvancedEconomies
4.5
4.4
4.6
4.7
4.6
U.S.
3.6
3.6
4.1
4.4
4.3
U.K.
3.9
4.0
4.3
4.1
4.0
EuroArea
6.8
6.5
6.4
6.3
Australia
3.7
3.7
4.1
4.4
4.5
otherAdvancedEconomies
(ExcludingG7andEuroArea)
3.4
3.3
3.6
3.6
3.6
source:worldEconomicoutlook,oct2024,IMF
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
12
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
KeyLookoutsfor2025
GlobalEconomicGrowthGeopoliticalConflictsTradeTensionsandAIandAutomation
Lookoutforunevengrowth
softeningthejobmarket,
particularlyasadvanced
economiesinEuropeand
Chinaareprojectedtosee
onlymoderateexpansion
Continuingconflictsinthe
MiddleEastcoulddisrupt
thecommodity,freightand
manufacturingsectors,
potentiallydestabilizingthe
jobmarket
Localization
Growingtradetensionsand
strategiessuchasreshoring
andnearshoringcanimpact
manufacturingandchange
laborrequirements
TheadoptionofAIand
automationwillincrease
demandfortechjobsand
requireskilldevelopment,
whilealsoraisingconcerns
aboutpotentialjoblosses
INTELLlGENCEDRIVES
INNOVATION
9GEP
OUTLOOK2025
Energy
RisingTensions,ElevatedOilPrices
Oilpriceshaddecreasedslightlyfrom$85perbarrel(bbl)atthestartof2024toanaverageof$75/bbl
inSeptember.Theoilmarkethasnotmaintainedpricesbasedondemandalone,asglobaleconomic
growthhasbeensluggish.ConflictsintheMiddleEast,theRussianinvasionofUkraineandvoluntaryoilproductioncutshavecontributedtokeepingpriceselevated.
In2025,oilpricesareexpectedtoremainsteadyinthe$75-$80/bblrange.However,oilpricescansurpass$80/bblifthere’sadditionalescalationintheMiddleEast.Ontheotherhand,de-escalationcoulddrive
pricesbelow$70/bbl.
CrudeOilPrices(USDPerBarrel)
120
100
80
60
40
0
20
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
Q1
Q2
Q3
Q4
2022
2023
2024
2025
BrentSpotAverageWestTexasIntermediateSpotAverage
Source:EIA
KeyLookoutsfor2025
SlowingDemand
Weakeningdemandcouldleadtoinventory
buildupsandafallincrudeoilprices
ConflictintheMiddleEast
ConflictintheMiddleEast, aleadingoil-producing region,canincreasevolatilityofoilpricesin2025
SaudiArabiaandOPEC+ProductionCuts
IfSaudiArabiaandthe
alliedOPEC+nations
continuetheirvoluntary
productioncutsin2025tosupportoilprices,more
fluctuationsarelikely
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
13
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
14
China’sUncertainEconomicLandscape
WhichChineseGrowthModelWillEmerge?
ChinahasbeenaphenomenaldriverofgrowthsincejoiningtheWorldTradeOrganization.Thecountrynownavigatesslowinggrowth,arealestatecrisisandshiftinggovernmentpolicies—andtheworldiswatching.WillChinareturntoitshigh-growthmodel,orwillitbegintoplateau?
Buddingtradewarsandtheincreasedinterestinnearshoringaddtothesechallenges.Thesepressuresthreatentolimitthegrowthpotentialoftheworld’ssecondlargesteconomy.
Adeeperandlongerslowdownwillhaveglobalrepercussions:Chinaisnotjustthelargestsupplierofsteel,constructionmaterial,pharmaceuticalrawmaterials,footwearandelectronics,itisalsoamongthebiggestimporteroffuels,machineryandequipment,andpreciousmetals.AslowdownwillimpactothereconomiesbasedontheirtradeandinvestmenttieswithChina.GEPanticipatesthatChina’sleaderswillrampup
economicstimulusactionsifgrowthcontinuestoslow.
SixLeadershipThemesfor2025
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
16
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
1.AIandtheEvolutionoftheProcurementOperatingModel
Procurementisonthecuspofaprofoundtransformation.Whileallfunctionsarepoisedtobenefitfrom
innovationsinAI,fewarepositionedforsuchaseismicshiftasprocurement.AsAItoolsmatureand
takeonmoresophisticatedroles,thetraditionalprocurementoperatingmodelwillbecomeobsolete.Thequestionisnotifprocurementwillchange,buthowtoembracethistransformationandunlockvalue.
TheBeginningoftheEnd:ProcurementAsWeKnowIt
Today’sprocurementfunctionhashistoricallyachievedoperationalsuccessbymasteringsupplier
management,costoptimizationandriskmitigation,amongotherareas.Theprocurementoperatingmodelisreliantonhumanexpertiseandoftenstruggleswithinefficiency,fragmenteddata,andlabor-intensive
processes.AIoffersacompellingsolution,creatingmoreopportunitiestofocusonstrategic,high-valueactivities.
Procurementleadersarealreadyasking:Willtechnologyredefinethehumanrole?Willtheprocurementfunctionexistinthefuture?GEPexpectstheanswertobearesoundingyes,butnotintheform
procurementleadersunderstandtoday.AIwillaffecttheoperatingmodelinthreedistinctphases,eachmoretransformativethanthelast,asorganizationsembarkontheirAIevolution.
ThreePhasesofProcurement’sEvolution
Assist
?AItoolsactas“co-pilots,”automatinglow-valuetasksandofferinginsights
?Coredecision-makingremainswithhumans
Perform
?AImanagesworkflowsautonomously,guidedbyhumansforvalidation
?Teamstructuresshiftastheneedfortacticalrolesreduce;newstrategicpositionsemerge
Empower
?Procurementactivitiesaremanagedbyusers,enabledbyAIco-pilots
?TeamstructuresandroleschangeasfocusshiftstodatamanagementandAIgovernance
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
17
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
Phase1:Assist
Theyear2025willmarktheAssistphaseformostcompanies.Inthisphase,AItoolsactas“co-pilots,”
automatinglow-valuetasksandprovidinginsightsthatallowprocurementteamstomakemoreinformeddecisions.Today,AIisembeddedinsource-to-pay(S2P)platforms,offeringspendforecasting,supplierdiscounting,frauddetection,andcontractdraftingtools.However,thecoredecision-makingstilllieswithhumans.
Atthisstage,procurementteamsarenotsignificantlyimpactedinsizeorstructure.AIislimitedto
augmentinghumancapability,improvingproductivity,andenablingteamstodeliverincrementalcostsavingsandefficiencies.ButasAItoolsbecomemoreadvanced,theroleofprocurementprofessionalswillevolve.
Phase2:Perform
ThePerformphasewillseeAItakingonamoreprominentrole.MoreadvancedAIsolutionswillbegin
managingend-to-endprocurementworkflows,performingtaskslikecategorystrategydevelopment,
contractrenewals,anddemandforecastingautonomously,whilestillguidedbya“human-in-the-loop”tovalidateandcontroloutputs.
Inthisphase,procurementteamstructureswillbegintoshift.Theneedfortacticalroleswilldiminishas
automationtakesover.Instead,newstrategicroleswillemerge,focusedoninterpretingAI-driveninsights,managingmorecomplexcategories,andensuringcontinuousimprovementinAIoutputs.
Teamswillrequirenewcompetencies,withemphasisondataanalytics,AIfluency,andbusinessinsights,asprocurementevolvestoamorestrategicdriverofbusinessvalue.
Phase3:Empower
ThefinalenvisagedevolutionistheEmpowerphase.Inthisstage,procurementbecomesahighlydigitalizedfunctioninwhichbusinessusers,enabledbyAIco-pilots,willmanageprocurementactivitiesindependently.Routine,low-complexitypurchases,supplierevaluations,andevencontractnegotiationswillbehandled
byintuitiveAI-drivenplatforms,freeingprocurementprofessionalstofocusonstrategicprojects,complexcategories,andsupplierrelationships.
Inthisphase,theoperatingmodelwillseeamassiveshift.Categoryteamswillevolveintovalue-chain
optimizationteams,whilebusinesspartnerteamsbecomedeeplyembeddedwithinbusinessunitstodeliverinsightsandstrategiesalignedwithoperationalgoals.Theriseofself-serviceprocurementwillreducethe
needfortraditionalroles,butinitsplace,highlyspecializeddatamanagementandAIgovernanceteamswilltakecenterstage.
PROCUREMENT&SUPPLYCHAINBACKTOCONTENTS
18
9GEP
INTELLlGENCEDRIVES
INNOVATION
OUTLOOK2025
AchievingNewValueThroughAI
AI’spotentialinprocurementextendsfarbeyondautomationandefficiency.AsAItoolsevolve,theywill
unlockdeeperinsightsintosupplierperformance,costoptimization,riskmanagement,andsustainability.Procurementwillnolongerbemeasuredsolelyoncostsavings.Newmetrics,suchasagilityinrespondingtosupplydisruptions,greenhousegasreductions,andtheproportionoftouchlesstransactions,will
becomekeyindicatorsofsuccess.
Tofullyrealizethesebenefits,organizationsmustinvestintherighti
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