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DEPARTMENTOFENERGYPROCUREMENT&ASSISTANCEMANAGEMENTFY2003BALANCEDSCORECARDPERFORMANCEASSESSMENTPROGRAMNationalCorePerformanceMeasuresSupportingCorporateManagementInitiatives1?BalancedScorecardMethodologyTheBSCisastructuredapproachtoperformancemeasurementandperformancemanagementthatlinkstheorganization’sstrategicthinkingtotheactivitiesnecessarytoachievedesiredresultsTheBSCisavehicleforcommunicatinganorganization’sstrategicdirectionandformeasuringachievementstowardsthesepredeterminedobjectivesTheBSCclearlyestablisheslinkagebetweenstrategicobjectives,themeasuresfordeterminingprogress,thestretchtargetsestablished,andthefocusedinitiativesneededtomovetheorganizationforwardtomeetthoseorganizationalgoals2?BalancedScorecardMethodologyTheBSCutilizesDepartment-widemeasuresplusindividuallytailoredlocalmeasurestoachievetheProcurementExecutive’sstrategicgoalsResultsofBSCmeasurementsprovidedecisionmakerswithcriticalinformationon:(1)theefficiencywithwhichresourcesaretransformedintogoodsandservices;and(2)theeffectivenessoforganizationalactivitiesandoperationsintermsoftheirspecificcontributionstostrategicobjectivesTheBSCisakeypartoftheProcurementExecutive’sperformanceplan,andisacriticalelementinME-60’sSESperformanceassessmentsInFY2003,ME-60continuestoassignaccountabilitytoindividualstaffbyflowingdowntheBSCtoindividualsandteams.3?MISSIONToprovideacquisitionandassistanceservicestosupportaccomplishmentoftheDepartment’sprogrammaticgoalsandobjectives.STRATEGYTochangethepresentsystem’sculture,managementsystems,andlineprocessesconsistentwiththeprinciplesofQualityManagement,inordertoestablishandmaintain:acustomerfocus,asenseofurgency,continuousandbreakthroughprocessimprovement,andanemphasisonresults.VISIONTodeliveronatimelybasisthebestvalueproductorservicetoourcustomerswhilemaintainingthepublic’strustandfulfillingpublicpolicyobjectives.DOEProcurementSystem4?StrategicApproachProcessAnalysisBenchmarkingWorkforcePlanningCustomer-focus5?FINANCIALToSucceedFinancially,HowDoWeContributetotheBottomLine?MISSIONVISIONSTRATEGYLEARNINGANDGROWTHToAchieveOurVision,HowWillWeSustainOurAbilityToChangeAndImprove?CUSTOMERToAchieveOurVision,HowMustOurCustomersViewUs?INTERNALBUSINESSPROCESSESToSatisfyOurStakeholdersandCustomers,WhatBusinessProcessesMustWeExcelAt?BalancedScorecardStrategicPerspectives6?LEARNINGANDGROWTH-AccesstoStrategicInformation-EmployeeSatisfaction-OrganizationStructuredforContinuousImprovement-QualityWorkforceFINANCIAL-OptimumCostEfficiencyofPurchasingOperations;CostReasonablenessofActionsMISSIONVISIONSTRATEGYCUSTOMER-CustomerSatisfaction-EffectiveService/PartnershipINTERNALBUSINESSPROCESSES-AcquisitionExcellence-MostEffectiveUseofContractingApproaches-UseofElectronicCommerce-Performance-BasedServiceContracts-UseofCompetition-StreamlinedProcesses-ReductioninOverageInstruments-On-TimeDelivery-SupplierSatisfaction-SocioeconomicsBalancedScorecardPERSPECTIVESANDOBJECTIVES7?
BalancedScorecard
PerformanceMeasures,PerformanceTargets,&ManagementInitiatives8?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
CUSTOMERPERSPECTIVEProcurement9?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
CUSTOMERPERSPECTIVEProcurement10?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
CUSTOMERPERSPECTIVEProcurement11?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
CUSTOMERPERSPECTIVEProperty12?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
CUSTOMERPERSPECTIVEContractorHumanResourceManagement13?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
CUSTOMERPERSPECTIVEContractorHumanResourceManagement14?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement15?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement16?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement17?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement18?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement19?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement20?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement21?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement22?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement23?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement24?BALANCEDSCORECARD
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INTERNALBUSINESSPERSPECTIVEProcurement25?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement26?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement27?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement28?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement29?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement30?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement31?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement32?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement33?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement34?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement35?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement36?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProcurement37?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty38?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty39?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty40?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty41?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty42?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty43?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEProperty44?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEContractorHumanResourceManagement45?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
INTERNALBUSINESSPERSPECTIVEContractorHumanResourceManagement46?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement47?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement48?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement49?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement50?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement51?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement52?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement53?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
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LEARNINGANDGROWTHPERSPECTIVEProcurement55?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProcurement56?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProperty57?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEProperty58?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEContractorHumanResourceManagement59?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
LEARNINGANDGROWTHPERSPECTIVEContractorHumanResourceManagement60?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
FINANCIALPERSPECTIVEProcurement61?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
FINANCIALPERSPECTIVEProperty62?BALANCEDSCORECARD
PERFORMANCEMEASURES,PERFORMANCETARGETSANDMANAGEMENTINITIATIVES
FINANCIALPERSPECTIVECont
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