職業教育國際郵輪乘務管理專業教學資源庫《郵輪客艙服務與管理》雙語版郵輪客艙安全管理制度學校：湖北科技職業學院授課老師：楊國麗學習目標LearningGoals知識目標：了解郵輪客艙安全督導的重要意義，熟悉郵輪客艙安全管理制度KnowledgeGoal:Understandtheimportanceofcruisecabinsafetysupervision,andbefamiliarwiththecruisecabinsafetymanagementsystem.技能目標：掌握郵輪客艙安全督導技能SkillGoal:Mastercruisecabinsafetysupervisionskills.學習目標LearningGoals素質目標：認識并有意識地培養自己的郵輪安全意識和保障郵輪客人員工安全的責任感QualityGoal:Recognizeandconsciouslycultivateyourowncruisesafetyawarenessandresponsibilitytoensurethesafetyofcruiseguestsandemployees.知識點KnowledgePoints知識點一：郵輪客艙安全責任明確KnowledgePoint1:Clearresponsibilityforcruisecabinsafety.知識點二：郵輪客艙安全培訓到位KnowledgePoint2:Cruisecabinsafetytrainingisinplace.知識點三：郵輪客艙安全管理執行到位KnowledgePoint3:Cruisecabinsafetymanagementimplementationisinplace.知識點KnowledgePoints知識點四：郵輪客艙安全設施設備配備到位KnowledgePoint4:Thecruisecabinsafetyequipmentiswellequipped.知識點五：郵輪客艙安全檢查和督導過程落實到位KnowledgePoint5:Thecruisecabinsafetyinspectionandsupervisionprocessisinplace.Clearresponsibilityforcruisecabinsafety.一、郵輪客艙安全責任明確郵輪客艙安全責任明確Clearresponsibilityforcruisecabinsafety.Soundorganizationalmechanism.組織機制健全Cleardivisionofresponsibility.責任區劃分明確Takepreventionfirst,whoeverisinchargeisresponsible.以防為主，誰主管誰負責Cruisecabinsafetytrainingisinplace.二、郵輪客艙安全培訓到位上崗前有入職培訓，強化安全意識Thereisinductiontrainingbeforestartingjobtostrengthensafetyawareness.上崗后有工作指導，確保安全培訓到位Therewillbeworkguidanceaftertakingthejobtoensurethatsafetytrainingisinplace.安全培訓不合格的員工會進行再培訓Employeeswhofailthesafetytrainingwillberetrained.員工安全培訓內容全面，督查員工理解客艙安全管理的意義Thecontentofemployeesafetytrainingiscomprehensive,supervisingemployeestounderstandthemeaningofcabinsafetymanagement.多種措施保障郵輪客人，增強安全防范意識Variousmeasurestoprotectcruiseguestsandenhancesafetyawareness.Cruisecabinsafetymanagementimplementationisinplace.三、郵輪客艙安全管理執行到位郵輪客艙安全管理執行到位CruisecabinsafetymanagementimplementationisinplaceThecruisecabinsafetysystemiscomprehensive.郵輪客艙安全制度內容全面Developacabinsafetymanagementsysteminaccordancewiththecharacteristicsofthedepartmentandtheoperationprocessofthepostbusiness.結合部門特點、按照崗位業務運作過程制定客艙安全管理制度Clearjobsafetyresponsibilities,implementedatalllevels.崗位安全責任清楚，層層落實到位Thecruisecabinsafetyequipmentiswellequipped.四、郵輪客艙安全設施設備配備到位安全設施設備Safetyfacilityequipment1在樓層區域設立電視監控系統SetupaTVmonitoringsysteminthefloorarea.2鑰匙系統管理具有間接監控功能Keysystemmanagementwithindirectmonitoringfunction.3房間門后張貼安全疏散圖，告知游客逃生路徑Postasafeevacuationmapbehindthedooroftheroomtoinformtouristsoftheescaperoute.安全設施設備Safetyfacilityequipment4壁櫥內安裝保險箱保存貴重物品Installasafeintheclosettostorevaluables.5天花板按有報警功能的報警器Ceilingpressalarmwithalarmfunction.6房間內安裝報警和呼救設施，樓道安裝消防設施設備Installalarmandcallforhelpfacilitiesintheroom,andinstallfire-fightingfacilitiesinthecorridor.Thecruisecabinsafetyinspectionandsupervisionprocessisinplace.五、郵輪客艙安全檢查和督導過程落實到位郵輪客艙安全檢查和督導過程落實到位Thecruisecabinsafetyinspectionandsupervisionprocessisinplace.Thecabinhaspassedthesafetyinspectiontopreventproblemsbeforetheyhappen.客艙通過安全檢查防患于未然Thecontentsofthecruisecabinsafetyinspection