1、Chapter1UnderstandingtheSupplyChainTrue/FalseAsupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.Answer:FalseDifficulty:ModerateAsupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.Answer:TrueDifficulty:ModerateTheobjectiveofeverysuppl

2、ychainistomaximizetheoverallvaluegenerated.Answer:TrueDifficulty:EasyEverysupplychainmustincludeall5stages.Answer:FalseDifficulty:EasyThecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.Answer:TrueDifficulty:Mod

3、erateThepush/pullviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Answer:TrueDifficulty:EasyTheobjectiveofcustomerorderentryistomaintainarecordofproductreceiptandcompletepayment.Answer:FalseDi

4、fficulty:HardThereplenishmentcycleoccursattheretailer/distributorinterface.Answer:TrueDifficulty:HardThemanufacturingcycleoccursatthemanufacturer/supplierinterface.Answer:False1.Difficulty:ModerateTheprocurementcycleoccursatthemanufacturer/supplierinterface.Answer:TrueDifficulty:EasyThecycleviewofth

5、esupplychainisusefulwhenconsideringoperationaldecisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:TrueDifficulty:ModerateThepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhe

6、thertheyareinitiatedinresponsetoorinanticipationofcustomerorders.Answer:TrueDifficulty:ModeratePullprocessesmayalsobereferredtoasreactiveprocesses.Answer:TrueDifficulty:EasyPullprocessesmayalsobereferredtoasspeculativeprocesses.Answer:FalseDifficulty:EasyAllsupplychainactivitieswithinafirmbelongtoon

7、eofthreemacroprocesses一CRM,ISCMandSRM.Answer:TrueDifficulty:EasyThereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.Answer:TrueDifficulty:EasyEssay/ProbiemsExplainthe3decisionphases(categories)thatmustbemadeinasuccessfulsupplychain.Answer:The3decisionpha

8、sesthatoccurwithinasupplychainaresupplychainstrategy(ordesign),supplychainplanningandsupplychainoperation.Decisionsrelatetotheflowofinformation,productandfunds.Thedifferencebetweencategoriesdependsuponthefrequencyofeachdecisionandthetimeframeoverwhichithasanimpact.Duringthesupplychainstrategyphase,a

9、companydetermineswhatthechainsconfigurationswillbe,howresourceswillbeallocated,andwhatprocesseseachstagewillperform.Thiswillestablishthestructureofthesupplychainforseveralyears.Supplychainplanningdealswithdecisionswithatimeframefrom3monthsuptoayear.Theplanningphasemustworkwithintheconstraintsestabli

10、shedinthestrategyphase.Planningdecisionsincludewhichmarketstosupplyfromwhichlocations,subcontractingofmanufacturing,inventorypoliciesandtimingandsizeofmarketingpromotions.Thesupplychainoperationphaseoperatesonaweeklyordailytimehorizonanddealswithdecisionsconcerningindividualcustomerorders.Difficulty

11、:Hard答：決策的3階段發(fā)生在一個(gè)供應(yīng)鏈的供應(yīng)鏈戰(zhàn)略(或設(shè)計(jì))，供應(yīng)鏈與供應(yīng)鏈運(yùn)作。決策與信息的流動(dòng)，產(chǎn)品和資金。之間的差異類別取決于頻率的每一個(gè)決定和時(shí)間框架，它影響了。在供應(yīng)鏈戰(zhàn)略階段，公司決定將鏈的配置，資源分配，和過程每個(gè)階段都會(huì)執(zhí)行。這將建立供應(yīng)鏈結(jié)構(gòu)的幾年。供應(yīng)鏈計(jì)劃涉及一個(gè)時(shí)間框架從3個(gè)月到一年。規(guī)劃階段必須工作的限制，建立在戰(zhàn)略階段。規(guī)劃的決定，包括市場的供應(yīng)地點(diǎn)，轉(zhuǎn)包生產(chǎn)，庫存策略和營銷推廣的時(shí)機(jī)和規(guī)模。供應(yīng)鏈運(yùn)作階段運(yùn)行在一個(gè)每周或每天的時(shí)間范圍和處理決定個(gè)別客戶的訂單。Describethecycleviewoftheprocesseswithinasupplychai

12、n.Answer:Thecycleviewdividesthesupplychainintoaseriesof4cyclesbetweenthe5differentstagesofasupplychain.Thecyclesarethecustomerordercycle,replenishmentcycle,manufacturingcycleandprocurementcycle.Thecustomerordercycleoccursatthecustomer/retailerinterfaceandincludesallprocessesdirectlyinvolvedinreceivi

13、ngandfillingthecustomer.Thereplenishmentcycleoccursattheretailer/distributorinterfaceandincludesallprocessesinvolvedinreplenishingretailerinventory.Themanufacturingcycletypicallyoccursatthedistributor/manufacturer(orretailer/manufacturer)interfaceandincludesallprocessesinvolvedinreplenishingdistribu

14、tor(orretailer)inventory.Theprocurementcycleoccursatthemanufacturer/supplierinterfaceandincludesallprocessesnecessarytoensurethatthematerialsareavailableformanufacturingaccordingtoschedule.Difficulty:Moderate答：周期視圖將供應(yīng)鏈成一系列的4個(gè)周期之間的5個(gè)不同階段的供應(yīng)鏈。周期客戶訂貨周期，補(bǔ)貨周期，制造周期和采購周期。客戶訂單周期發(fā)生在客戶/零售商的接口，包括所有進(jìn)程直接參與接收和填補(bǔ)客

15、戶。補(bǔ)貨周期發(fā)生在零售商/分銷商的接口，包括所有過程中補(bǔ)充零售商庫存。制造周期通常發(fā)生在經(jīng)銷商/制造商(或零售商或制造商)接口，包括所有過程中補(bǔ)充批發(fā)商(或零售商)庫存。采購周期發(fā)生在廠家/供應(yīng)商接口，包括所有必要程序，確保材料可用于制造按時(shí)間表。Explainthepush/pullviewoftheprocesseswithinasupplychain.Answer:Thepush/pullviewofthesupplychaindividessupplychainprocessesintotwocategoriesbasedonwhethertheyareexecutedinrespon

16、setoacustomerorderorinanticipationofcustomerorders.Pullprocessesareinitiatedinresponsetoacustomerorder.Pushprocessesareinitiatedandperformedinanticipationofcustomerorders.Thepush/pullboundaryseparatespushprocessesfrompullprocesses.Thisviewisveryusefulwhenconsideringstrategicdecisionsrelatingtosupply

17、chaindesign,becauseitforcesamoreglobalconsiderationofsupplychainprocessesastheyrelatetothecustomer.Difficulty:Moderate答：推/拉的供應(yīng)鏈供應(yīng)鏈過程分為2大類的基礎(chǔ)上無論是執(zhí)行響應(yīng)客戶訂單或預(yù)期顧客訂單。拉過程發(fā)起響應(yīng)客戶訂單。推動(dòng)進(jìn)程發(fā)起和完成預(yù)期的客戶訂單。推/拉推拉過程進(jìn)程邊界分隔。這種觀點(diǎn)是非常有用的時(shí)候考慮的戰(zhàn)略決策有關(guān)供應(yīng)鏈設(shè)計(jì)，因?yàn)樗仁谷蚋嗟目紤]供應(yīng)鏈流程，因?yàn)樗鼈兩婕暗目蛻簟xplainthethreemacroprocesseswithinasupply

18、chain.Answer:AllprocesseswithinasupplychaincanbeclassifiedintothreemacroprocesseswhichareCustomerRelationshipManagement(CRM),InternalSupplyChainManagement(ISCM),andSupplierRelationshipManagement(SRM).CustomerRelationshipManagement(CRM)includesallprocessesthatfocusontheinterfacebetweenthefirmanditscustomerssuchasmarketing,sales,callcentermanagementandordermanagement.InternalSupplyChainManagement(ISCM)includesallprocess