目標(biāo)：此文件要求了設(shè)計(jì)和工藝更改管理程序。確保全部設(shè)計(jì)和過程更改按受控方法進(jìn)行，更改風(fēng)險(xiǎn)立即得到有效評定。Thisdocumentprovidestheguidelinesfordesignchangeprocedureandengineeringprocesschangeprocedure.Itservestoensurethatalldesignchangeandengineeringprocesschangeisbeingcarriedoutsystematically,andanyriskfromchangeareimmediatelyevaluateeffectively.適用范圍：適適用于試生產(chǎn)和批量生產(chǎn)期間設(shè)計(jì)和過程更改。Applicablefordesignandprocesschangeduringtrialrunandmassproduction職責(zé)各相關(guān)部門負(fù)責(zé)提出設(shè)計(jì)或工藝更改申請。Anyrelevantdepartmentshallsubmitrequestsfordesignorprocesschange.工程部負(fù)責(zé)組織相關(guān)部門進(jìn)行討論、修改相關(guān)文件并下達(dá)更改通知。Engineeringdepartmentwillorganizediscussionwithallrelevantdepartments.Relateddocumentshavetobeupdatedandissuedtoallrelevantdepartments.生產(chǎn)部負(fù)責(zé)組織設(shè)計(jì)或工藝更改實(shí)施。Productiondepartmentwillorganizeandimplementthedesignorengineeringprocesschange.質(zhì)量部負(fù)責(zé)對試制樣品進(jìn)行測試和檢驗(yàn)，并負(fù)責(zé)完成相關(guān)測試匯報(bào)Qualitydepartmentshallberesponsiblefortestingandinspectingofthesamplesandpreparetherelevantreports.項(xiàng)目經(jīng)理負(fù)責(zé)和用戶聯(lián)絡(luò),并負(fù)責(zé)向用戶提供相關(guān)申請同意匯報(bào)BPMisresponsibletocontactwithcustomer.BPMshallberesponsibleforsubmittingtherelevantreportstothecustomerforapproval相關(guān)部門負(fù)責(zé)修改相關(guān)文件。Therespectivedepartmentisresponsibletoupdatetherelateddocument.程序時(shí)機(jī)和前提:(OpportunityandPreparation)用戶提出要求。Requestfromthecustomer從項(xiàng)目經(jīng)理或相關(guān)人員處來用戶要求工程更改E-mail.CustomerECNrequirementE-mailtoBusinessProgramManagementorProjectManagementoranyonewhohavecontactwiththeCustomer.從項(xiàng)目經(jīng)理或相關(guān)人員處來要求工程更改用戶電話統(tǒng)計(jì)或會(huì)議統(tǒng)計(jì)。PhonecallorMeetingMinutesfromCustomertoBusinessProgramManagementorProjectManagementoranyonewhohavecontactwiththeCustomer.產(chǎn)品工程師或模具工程師和用戶交談或討論，并得到雙方同意結(jié)果統(tǒng)計(jì)TheagreementofEngineeringdiscussionwithCustomerbyToolingorProjectEngineer.內(nèi)部提出且得到用戶同意更改要求。CustomerapprovedInternalEngineeringchange.在NPI和量產(chǎn)時(shí)所發(fā)覺用戶圖紙，規(guī)范設(shè)計(jì)缺點(diǎn)，并以DFM和DFA形式發(fā)送給用戶，且得到用戶同意更改要求。CustomerapprovedDFM&DFAthatareindicatedthedefectsorinterferenceontheCustomerdrawingorSpecificationduringNPIormassproduction.用戶同意因?yàn)閮?nèi)部工藝改善，工藝調(diào)整、設(shè)備、工具，原料、環(huán)境，過程改變而引發(fā)過程工藝更改.CustomerapprovedInternalProcessChangeRequestduetoTechnicalimprovement,Equipment,Tools,Material,Environmentschange.經(jīng)用戶同意生產(chǎn)過程原材料更改要實(shí)施該工程更改程序CustomerapprovedchangeinRawmaterialshallfollowwithproperECNprocedure工程更改申請步驟:(EngineeringChangeRequestProcedure)當(dāng)收到用戶工程更改要求后，工程部依據(jù)情況組織相關(guān)部門進(jìn)行可行性討論。在決定實(shí)施工程更改后，由工程部填寫《設(shè)計(jì)／工程變更申請單》，并由工程部經(jīng)理進(jìn)行審批，重大更改報(bào)總經(jīng)理審批。按用戶要求，決定是否需要進(jìn)行試制樣品。EngineeringwillorganizeameetingwiththerespectivedepartmenttodiscussCustomerECN.Project/ProcessEngineershallsubmit<<ECR>>iftheECNisavailable,andEngineeringManagerconfirmationisrequired,formajorchanges,approvalfromgeneralmanagerisrequired.CFTwilldecidewhethertomakeFAsamplesforevaluationbasedonCustomerrequest.當(dāng)工程部和相關(guān)部門對用戶工程更改善行可行性討論后，認(rèn)為不能實(shí)施，應(yīng)給出對應(yīng)提議，如：DFM，DFA，并經(jīng)客服服務(wù)小組同意后，由市場部將對應(yīng)提議，如：DFM，DFA，提交給用戶審核。Engineeringandtherespectivedepartmenthavetoprovidetheproposal,suchasDFM,DFAifthecustomerECNisnotavailable.BPMneedtosubmittheproposal,suchasDFM,DFAtocustomerforevaluation.當(dāng)收到用戶同意DFM，DFA，及用戶同意工藝更改，由工程部填寫《工程變更通知單》，并由工程部經(jīng)理進(jìn)行審批，按用戶要求，決定是否需要進(jìn)行試制樣品。AfterreceivingcustomerapprovedDFMorDFA,andapprovedPCNfromBPM,Project/ProcessEngineershallsubmit<<ECR>>andEngineeringManagerconfirmationisrequired,formajorchanges,approvalfromgeneralmanagerisrequired.CFTwilldecidewhethertomakeFAsamplesforevaluationbasedonCustomerrequest.變更等級劃分工程變更依據(jù)變更對象及對產(chǎn)品功效性、工藝性、成品良率、外觀等劃分為三個(gè)等級：VeryCritical（很重大變更）:對產(chǎn)品功效可靠性相關(guān)鍵影響，重大工藝變更，對制程良率相關(guān)鍵影響等。需做可靠性驗(yàn)證（RA驗(yàn)證），無問題后,視工程變更原因試制（Pilotrun）,測試無問題后,始可進(jìn)行工程變更,如緊急情況可同時(shí)進(jìn)行,但RA匯報(bào)未合格前,不準(zhǔn)出貨。該等級變更需經(jīng)運(yùn)行總監(jiān)以上等級進(jìn)行審核同意，并通報(bào)各個(gè)部門。變更統(tǒng)計(jì)最少保留5年以上。Critical（重大變更）:和產(chǎn)品功效可靠度無關(guān)鍵性影響，但對產(chǎn)品加工工藝、制程良率等有一定影響。視工程變更原因做RA驗(yàn)證及PilotRun。該等級變更需經(jīng)技術(shù)部部長以上等級進(jìn)行審核同意，并通報(bào)各個(gè)部門。變更統(tǒng)計(jì)最少保留4年以上。Non-Critical（非重大變更）:和產(chǎn)品良率及可靠性無重大影響，關(guān)鍵為工程圖紙升級、規(guī)格變更等非關(guān)鍵原因通常性影響。不需做RA驗(yàn)證及PilotRun。該等級變更需經(jīng)技術(shù)工程師以上等級進(jìn)行審核同意，并通報(bào)各個(gè)部門。變更統(tǒng)計(jì)最少保留3年以上。用戶ECN信息保留，和圖紙發(fā)放項(xiàng)目工程師要將用戶ECN信息,(如Email)，圖紙資料打印出來。并將簽字確定后圖紙,和同意后《工程變更通知單》,一起交給交給文控部門保留。TomaintainallECNdetailfromcustomer,alldrawingshavetobereleased.PEhastosubmitprintofcustomer’sECN,approved<<ECR>>andsigneddrawingtotheDocumentControlCentre.需試制樣品工程更改TrialrunsamplerequirementforEngineeringChange如供給商制造模具試制出樣品，不符合圖紙及其要求要求，則應(yīng)要求供方糾正，不作為工程更改。Ifthesamplesfromthesuppliersarenotabletomeetthedrawingspecifications,sourcingshallrequestsuppliersformodification.ItcannotberegardedasEngineeringChange.當(dāng)供給商制造模具試制樣品符合圖紙及工廠要求要求時(shí),該產(chǎn)品在裝配中發(fā)覺工廠原設(shè)計(jì)圖紙有問題,才進(jìn)入工程更改。Ifthesamplesaremadeinaccordancewiththedrawings,however,ifproblemsareencounteredduringassembly,EngineeringChangeisrequired.當(dāng)用戶工程更改明確要求樣件提交時(shí)，按《第一件樣品檢驗(yàn)》程序，項(xiàng)目經(jīng)理要組織用戶服務(wù)小組協(xié)同模具部，生產(chǎn)部進(jìn)行樣件制作，及樣品檢測匯報(bào)，由項(xiàng)目經(jīng)理將樣品和FA匯報(bào)提交給用戶，樣品和檢測匯報(bào)得到用戶同意后方可進(jìn)行各項(xiàng)工程更改任務(wù)實(shí)施。IfsamplesandFAreportarerequiredfromcustomer,BPMneedtoorganizeCFTteam,Toolingdepartment,andproductiondepartmenttobuildthesamplesandprepareFAreportaccordingtoprocedureof《FirstArticleInspection,INT-031-QA》,andsubmitittocustomerforapproval.OncethesamplesandFAreportareapprovedfromcustomer,theECNactioncanbeimplemented.不需要試制樣品工程更改當(dāng)運(yùn)行工程更改時(shí)，用戶不需要樣品和檢測匯報(bào)同意，項(xiàng)目經(jīng)理可組織用戶服務(wù)小組協(xié)同模具部，生產(chǎn)部直接進(jìn)行各項(xiàng)工程更改任務(wù)實(shí)施。BPMcanorganizeCFTteam,Toolingdepartment,andproductiondepartmenttoimplementtheECNactionifcustomerdidnotrequiresamplesandFAreportevaluation.在制品和倉庫內(nèi)成品和半成品處理方法生產(chǎn)部向技術(shù)部反饋在制品所處工序，技術(shù)部評定是否能夠再次使用，如能夠入庫留有，不能夠則報(bào)廢。對倉庫已經(jīng)有成品和半成品進(jìn)行統(tǒng)計(jì)，由市場部匯報(bào)給用戶，用戶決定是否接收，對無法接收產(chǎn)品報(bào)廢處理用戶工程更改：對用戶工程更改必需在10個(gè)工作日內(nèi)進(jìn)行評審。評審認(rèn)為其有效、可滿足后再實(shí)施。評審中發(fā)覺問題由項(xiàng)目經(jīng)理負(fù)責(zé)和用戶進(jìn)行溝通。CustomerECN:CustomerEngineeringchangereviewshallbedonewithin10workingdays.ECNProcedurewillbeimplementedafterevaluation.AnyissuesshallbeinformedtoBPMwhowilldiscusswiththecustomer.項(xiàng)目工程師要將用戶同意DFM,DFA,或用戶同意PCN，及相關(guān)資料保留，以作為實(shí)施內(nèi)部工程更改依據(jù)。并實(shí)施內(nèi)部工程更改。PEhastofiledthecustomerapprovedDFM,DFA,andapprovedPCN.AndimplementInternalEngineeringchange.ECN準(zhǔn)備和反饋ECNactionsprepareandfeedbackBPM要在有需要情況下召集用戶服務(wù)組員開會(huì)，研究準(zhǔn)備各項(xiàng)工作，討論各區(qū)域受影響物料處理方案和ECN完成時(shí)間。Ifrequired,BPMneedorganizeameetingwithCFTteammembertodiscusscustomerECNaboutdispositionofWIPandFG,aswellastheECNactioncompletiondate.工藝更改文件實(shí)施EngineeringDocumentsImplementation工程部負(fù)責(zé)修改相關(guān)物料表,圖紙、作業(yè)指導(dǎo)書等文件，質(zhì)量部負(fù)責(zé)修改相關(guān)檢驗(yàn)指導(dǎo)書,控制文件等文件。生產(chǎn)部負(fù)責(zé)對更改過程進(jìn)行監(jiān)控，采購部負(fù)責(zé)對外購件更改過程進(jìn)行監(jiān)控。EngineeringdepartmentshallberesponsibletomodifyandupdatetherelatedBOM,drawings,WI,etc.Qualitydepartmentisresponsiblefordocumentsupdating,suchasQII,controlplan,etc.Softtooldepartmentisresponsibleforsofttoolprocessdocumentsupdating.Paintdepartmentisresponsibleforpaintingworkinstructionupdating.Productiondepartmentisresponsibletofollowupandmonitorthechangeprocedure.Sourcingisresponsibleforthechangesonthepurchasedparts.文件更改方法DocumentsChangeMethod文件重新更新時(shí)，則應(yīng)按《文件控制程序》實(shí)施。Itisrequiredtofollowprocessof<<FileandDocumentProcess>>iftherelateddocumentsneedtobeupdated.假如工程更改影響到采購件或委托加工件，由工程部將更改后文件發(fā)至供給商開發(fā)部，由供給商開發(fā)部通知供給商收回舊文件和分發(fā)新文件并進(jìn)行簽收。IftheECNaffectthepurchasepartsorsub-contractparts,engineeringdepartmentneedtoprovidethedocumentstoSourcingdepartment.Sourcingwillretrieveobsoletedocumentsfromsuppliersandissuethelatestdocumentstosuppliers.生產(chǎn)過程原材料更改要實(shí)施該程序ChangeinRawmaterialshallfollowwithproperECNprocedure.當(dāng)發(fā)生內(nèi)部工程更改或用戶提出工程更改時(shí)，相關(guān)物料處理和文件修改要求。DealwiththeaffectedmaterialsandupdatedocumentswheninternalorexternalECNoccur.在發(fā)生內(nèi)部工程更改或用戶提出工程更改時(shí)，質(zhì)量工程師要立即對受影響物料清單發(fā)出《物料清除單》。各相關(guān)部門必需在24小時(shí)內(nèi)填好《物料清除單》并回復(fù)質(zhì)量工程師,質(zhì)量工程師將負(fù)責(zé)搜集各相關(guān)部門填好《物料清除單》WheninternalorexternalECNoccur,QualityEngineerneedtoissuethe<<PurgeNotice>>fortheaffectedpartslist,andsendittorelevantdepartment.<<PurgeNotice>>willbefilledintheaffectedmaterialquantitiesandsendbacktoQualityEngineerwithin24hours.項(xiàng)目經(jīng)理將監(jiān)督ECN實(shí)施,并在有需要情況下召開會(huì)議，《物料清除單》應(yīng)由CFT組員及相關(guān)部門共同討論，在《物料清除單》中要寫明各區(qū)域受影響物料處理方案.BPMwillleadtheECNimplementation.Meetingwillbearrangedifnecessary.<<PurgeNotice>>needtobecompletedbyCFTmemberandrelevantdepartment.Itisnecessarytoindicatethedispositionofthoseaffectedinventory.各相關(guān)部門按《物料清除單》中寫明處理方案對各區(qū)域內(nèi)受影響物料進(jìn)行處理。Allrespectivedepartmentsshalltakeactionfortheaffectedmaterialsaccordingtodispositionindicatedin<<PurgeNotice>>.生產(chǎn)部門在生產(chǎn)新版本產(chǎn)品時(shí),生產(chǎn)部主管,工程部工程師,質(zhì)量工程師必需到現(xiàn)場確定工程更改實(shí)施情況，并對生產(chǎn)部操作工給必需指導(dǎo)，使其明白新操作方法和要求。Productionsupervisor,PE,QEneedtoverifytheECNimplementation,andprovideguidancetooperatorbeforethefirstlotofnewrevisionpartsrunningtoassuretheyunderstandthenewrequirement.用戶ECN第一次實(shí)施時(shí),生產(chǎn)部要在成品紙箱上貼標(biāo)簽,方便于區(qū)分新舊版本和型號。標(biāo)簽要連續(xù)貼3個(gè)批