外貿函電與寫作___ChapterFour

ProductInquiryandReplyAims&Requirements●ToenableS.S.togettoknowthedefinitionofinquiry■ToenableS.S.toknowthestepsofwritingainquiryletter■ToenableS.S.tomasterthevocabularyandusefulsentencesofinquiry1.Introduction:Inquiry■

Aninquiryismadetoseekasupplyofproducts,serviceorinformation.Inordertoobtaintheneededinformation,theinquirershouldstatesimply,clearlyandconciselywhathewants–generalinformation,acatalogueorpricelist,asample,aquotation,etc.Inquiriesshouldbespecificandprovidethenecessarydetailstoenablethereceivertoanswerthequestionscompletely.2.Typesofinquiry:■

Types

■1)GeneralInquiry:askingforcommondata,suchascatalogue,pricelist,sampleandpictures,etc..■2)SpecificInquiry:specificallyinquiryaboutnameofcommodity,specifications,quantity,unitprice,dateofshipment,paymenttermsandpacking,etc..3.Structure:■

1)Iftheselleristhebuyer’sconstantsupplier,■(1)Statethegoodsandservicesyouareinterestedin.■(2)Requestforcatalogue,pricelist,sampleandtermsoftransaction,etc.■(3)Expectationforpayingattentiontoyourinquiryandgivingyouanearlyreply.3.Structure:■

2)Ifthesellerisyournewsupplier,■(1)Expressthatyouwouldliketoestablishbusinessrelationshipwithhim.■(2)Requestforcatalogue,pricelist,sampleandtermsoftransaction,etc.■(3)Expectationforpayingattentiontoyourinquiryandgivingyouanearlyreply.■Inquiriesshouldbewrittenconciselyandclearlytothepoint.■Thereplytoanenquiryshouldbepromptandcourteousandcoveralltheinformationaskedfor.Howtoreply?Expressyourthankstotheinquirerforhisorherinterestinyourproducts.Answerthequestionsaskedandprovidedotherrelevantandnecessaryinformation.Statebrieflytofirstinquirersthestrengthsandadvantagesofyourproducts.Ifyouareunabletosupplytheproductsrequired,giveareasonorexplanation.4.WordsandExpressions1.appreciateWeappreciateyourkindcooperation.（接名詞）感謝你方的真誠合作。Weshallappreciateitifyouwillsendusasamplebooksoon..（接代詞）如能立即將樣品簿寄來將不勝感激。Weshallappreciateyoursendingusasamplebooksoon..（接動名詞）如能立即將樣品簿寄來將不勝感激。為了表示客氣，還可以使用虛擬式句子：Weshallappreciateitifyouwouldsendusasamplebooksoon..如能立即將樣品簿寄來，我們將不勝感激。4.WordsandExpressions2.inquiry:1)toinquirefor詢購Aclientofmineinquiresfor100casesBlackTea.我的一個客戶詢購100箱紅茶。WeareinreceiptofyourletterofJune12,inquiringforourblacktea.你方6月12日詢購我紅茶信函已收悉。2)tomake(send)inquiryfor詢購Uponreceiptofyourcatalogue,we’llmakeinquiryfortheitemswhichareofinteresttous.一經收到你方目錄，我方即詢購感興趣的商品。4.WordsandExpressions3）tohaveaninquiryfor有……的詢盤Wehaveaninquiryfor50tonsofchemicalfertilizer.我們有要求供應50噸化肥的詢盤。4.WordsandExpressions3.quotationn.詢價1）toquotesb.apriceforsth.向某人報……價Wetakepleasureinquotingyouourlowestpriceforblacktea.現報紅茶最低價。2）toquoteforsth.at…報某貨物價Wequoteforthisarticle(at)US$10percaseFOBShanghai.我方報此貨FOB上海價，每箱10美元。4.WordsandExpressions3）tosend(make,give)sb.one’s(best,lowest)quotationfor…向某人報……（最低價）ThankyouforyourenquiryofMay21andwearepleasedtosendyouourbestquotationforMen’sShirts.謝謝貴方5月21日詢盤，現高興地向貴方報男式襯衫最低價。4.WordsandExpressions4.discount折扣

打折扣：Make/give/grantsth.××%discountThiswaterproofgarmentwasgiven10%discount.這件可以防水的衣服可以打10%的折扣.Samples:Inquiry

DearSirs:WehaveseenyouradvertisementintheNewAsiaJournalandareparticularlyinterestedinyourportabletypewriters,butwerequireamachinesuitableforfairlyheavyduty.Pleasesendmeyourcurrentillustratedcatalogue

andapricelist.Yoursincerely,Samples:ReplyDearSir:

Wewereverypleasedtoreceiveyourletterof5thAprilansweringouradvertisementfortypewritersand,asrequested,encloseacopyofourlatestillustratedcatalogueandcurrentpricelist.Wethinkthe"Portable95"isamachinethatwouldsuityourpurposeverywell.Itweighs6.5kgandisabitheavierthantheusualportable,butitisgoodforheavydutyandatthesametimeconvenientlyportablewhencarriedinitscase.

Wehaveoneofthesemachinesinstockandweshallbepleasedtoarrangeforyoutotryit.AlthoughcostshavebeenrisingsinceMarch,wehavenotyetraisedourprices,butmayhavetodosowhenpresentstocksrunout.Wethereforeadviseyoutoplaceyourorderwithusatonce.

Yoursfaithfully,5.Translatetheusefulsentences

Fullinformationastoprices,quality,quantityavailableandotherrelativeparticularswouldbeappreciated.

如能提供如價格,質量,可供應的數量以及相關細節的完整信息,我們將不勝感激.5.Translatetheusefulsentences

Wouldyoupleaseletusknowtheminimumexportquantitiespercolorandperdesign?

可以告訴我們每種顏色和每種設計的最小的出口數量嗎?5.Translatetheusefulsentences

Someofourcustomersareinterestedinyourproductsandwewishtohaveyourquotations

withsamplesandfullparticulars.

我們的一些客戶對你們的產品感興趣,我們希望得到你們包括樣品和所有細節在內的報價.5.Translatetheusefulsentences

Ifyouquotereasonableprices,weshallplacelargeorderswithyouinfuture.

如果你們的報價合理,我們將來會向你們大量訂貨.5.Translatetheusefulsentences

Pleasesendusyourlatestcataloguetogetherwithyourtermsofpaymentandthelargestdiscountyoucanallowus.

請寄給我們你們最新的目錄并一起附上你們要求的付款方式及能夠給予的最大折扣.5.Translatetheusefulsentences

Incompliancewithyourrequest,wearesendingyoutheenclosedinvoice.應你方來信的要求，我方隨信寄去發票。

Exercises:請將貴公司產品的細節寄給我方，以便告知最早船期。Pleasesendusfulldetailsofyouritemsforustogiveyourearliestdeliverydate.Exercises:貴公司產品目錄中的四號產品——男士襯衫在我處很有市場，請報最低價及最佳折扣.Weareinthemarketforthemen’sshirtsillustratedinyourcatalogueNo.4.Pleasequoteusyourlowestpricewiththebestdiscount.Exercises:我們希望了解對于超過1000套產品，貴方能給多少折扣？Wewouldliketoknowhowmuchdiscountyoucanallowusforordersofmorethan1,000units.

Exercises:如蒙告知有關價格、質量、船期及全部細節，不勝感激.Fullparticularsofprices,quality,possibletimeofshipment,termsandconditionswouldbeverymuchappreciated.FillintheblanksoffollowingletteraccordingtotheinformationinChinese.DearSirs:ThankyouforyourletterofJune5.Wenotewithpleasurethatyouintendtodevelopbusinesswithusinthecaptionedgoods.

(我們仔細查閱了貴方貨單，對貨號510及514的棉織桌布深感興趣)Weshallbepleased（希望貴方報

CIF蘇丹港口價）.Pleasealsoindicatethequantitiesofvarioussizesthatyoucansupplyforpromptdelivery.（如果價格公道，質量令人滿意，我們將考慮大批訂貨”).FillintheblanksoffollowingletteraccordingtotheinformationinChinese.

Wehavehandletable-clothsformorethan20yearsandhave