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AgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:SourcesMcKinsey,Fingerhut,TheLoyaltyEffectLogisticsandFulfillmentChallengesWallStreetJTahTheCustomerPromiseDallas,TX-Le“Acquiringnewcustomersisseventotentimesmorecostlythanretainingexistingones”“UScompanieslose50%ofcustomerseveryfiveyears”“A5%increaseincustomerretentioncanincreaseprofits25-55%”“Thetop20%ofcustomersaccountfor100%profits”Ifyoudon’tkeepyourpromisestoyourcustomer,
youwon’tkeepyourcustomer!SourcesMcKinsey,Fingerhut,TDemandSignal???SupplySignal???LogisticsandFulfillmentChallenges
DemandVolatilityandSupplyVariability……Tier2SuppliersPlantsCustomersCarriers&3PLsRetailersDemandSignal???SupplySignalInventoryInventoryLogisticsandFulfillmentChallenges
ExcessiveInventorytoAvoidStockouts…SuppliersCarriers&3PLsPlantsRetailersTier2InventoryInventoryLogisticFulfillmentChallenges
CurrentStateofTypicalMulti-divisionCompanyRetekOracleMFGProSAPJDELegacyManManNoOptimizationofOrderFulfillmentSeparate
InvoicingMultipleOrder
EntryPortsCustomers(Internal/External)EDIDirectSalesRequisitionWebStorefrontFulfillmentChallenges
CurrentStock-outsandbackordersorExcessinventoriesandfulfillmentcostsLostmarketshareLowerprofitsPoorcustomersatisfactionHigherfulfillmentcostsHigherinventorycarryingcostsReducedshareholdervalueLogisticsandFulfillmentChallenges
TradingoffCustomerSatisfactionandProfitabilityStock-outsandbackordersorLosLogisticsandFulfillmentChallenges
e-BusinessCustomersDemand…AccuratedeliveryduedatesReal-timeproductavailabilityvs.whatcanbeorderedConsolidationofmultiplelineitemsintooneordertominimizeinconvenienceandshippingcostsReal-timeorderstatusandnotificationwhenthingsgowrongLogisticsandFulfillmentChalWhyDoSomething?
PainPointsandOpportunitiesCanyou……..Evaluateallsupplychainconstraintsandmakeaccuratedeliverypromisesinreal-time?Sourcemultipleitemsfromdifferentsuppliers,consolidateanddeliverasasingleorder?Providerealtimeorderstatusvisibilityandexceptionmanagement?Balancecustomersatisfactionwithprofitablefulfillment?WhyDoSomething?
PainPointsAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution
HowDoesi2Define“Fulfillment”?Planandpromiseanorderbasedonrealtimeevaluationofallconstraints(financial,sourcing,manufacturing,logistics)BrokerandadministertheorderacrossmultiplesupplychainsSourcemultipleorderitemsfrommultiplesuppliersandconsolidateasasingleorderPick,pack,ship,anddeliverthefinalproduct(s)aspromisedMonitorandreportacrosstheentirefulfillmentnetwork,detectorderexceptionsinreal-timeandmanagethemfrom“clicktoclunk”TradeMatrixSCESolution
HowDi2providesend-to-endvaluechainsolutionsfore-businessCRMSCMSRMSuppliersCustomersSupplierRelationshipManagementCollaboratingwithsuppliersindesign,sourcing,andbuyingSupplyChainManagementThesupplyanddemandplanningandfulfillmentbridgebetweenSRMandCRMCustomerRelationshipManagementSatisfyingcustomersbypromisingandmanagingordersbetter,fasterSCESolutioni2providesend-to-endvaluecThei2SCMSolutioni2SupplyChainManagementsolutionsprovideoptimization
tomaximizesupplychainvelocityandaccelerate
order-to-cashthrough
collaborativeplanning
andexecutionThei2SCMSolutioni2SupplyCTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutionisanintegratedsolutionthatenablesbusinessestoaccuratelypromiseanddeliverproductswhileensuringcustomersatisfactionandincreasedprofitabilityTradeMatrixSCESolutionDescrTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutiondeliversend-to-endfulfillmentfrom“Click-to-Clunk”:Real-timeorderpromisinganddistributedorderadministrationLogisticsplanningLogisticsandshipmentexecution(pick,pack,ship,deliver)TransportationManagement(TMS)IntegratedWarehouseManagement(WMS)andInternationalTradeManagement(ITM)capabilities(throughpartners)Globalvisibility,exceptiondetectionandeventmanagementacrossthesupplychainInterfacestoaccountsreceivableandaccountspayableTradeMatrixSCESolutionDescri2EnablesBusinessestoManageCustomerOrdersAcrossaHeterogeneousEnvironmentDemand-SupplyPlanningOrderPromisingLogisticsPlanningandExecutionGlobalVisibility&ExceptionManagementMulti-enterpriseSupplyDemand
ChannelsRetekOracleMFGProSAPJDELegacyi2EnablesBusinessestoManagAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution
TheTradeMatrixSCEProcessPlan:Forecastdemandandpositiontheenterprisetomeetthatdemand,givenallconstraintsPromise:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferences.(PartoftheTradeMatrixCRMSolution)Execute:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromiseMonitorandControl:Senseandrespondtochangesinthestatusofinventory,ordersandshipmentsPromiseExecuteMonitorandControlPlanTradeMatrixSCESolution
TheTTradeMatrixSCEProcess:PlanObjective:Forecastdemandandpositiontheenterprisetomeetthatdemandgivenallconstraints.(PartoftheTradeMatrixPlanSolution)PlanExecutePromiseMonitorandControlTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsCollaborativedemandplanningGlobalconstraintmanagementandoptimizationDynamicallocationplanningLogisticsplanningConfiguretoorderImprovedforecastaccuracyReducedinventoryEnhancedsenseandrespondcapabilitiesOptimizedcustomerservicelevelsEmpowered,satisfiedcustomersTradeMatrixSCEProcess:PlanObTradeMatrixSCEProcess:PromiseSupplychaininventoryvisibilityMulti-enterprisepromisingMulti-enterpriseorderadministrationIntelligentalternativeofferingTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsImprovedreal-timeorderpromising:akeydifferentiatorImprovedcustomerserviceatlowercostsIncreasedrevenueandreductioninlostsalesObjective:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferencesPlanExecutePromiseMonitorandControlTradeMatrixSCEProcess:PromisTradeMatrixSCEProcess:ExecuteExecutePlanMonitorandControlPromiseObjective:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromise.ShipmentcreationTransportationoptimization(outbound
andinbound)TransportationmanagementPick,packandshipIntegratedlogisticsexecution(transportation,warehousingandinternationaltrade)ReducedfulfillmentcostsIncreasedtransportationassetutilizationCustomercommitmentsmetcosteffectivelyImprovedcustomerserviceTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsTradeMatrixSCEProcess:ExecutObjective:Integrateandcoordinatefulfillmentactivitiesusingconfigurableworkflows.TradeMatrixCapabilitiesTradeMatrixSolutionBenefitsAutomatedexceptiondetection,alertsandmanagement,Multi-enterpriseconfigurableworkflowsScalablearchitectureDistributedcomputingImprovedexceptionmanagementenhancescustomersatisfactionReducedtimetoimplementation-abilitytoquicklyconfiguretonewbusinessmodelsImprovedmulti-serverscalabilityBehaveslikeasingleserverPlanPromiseExecuteSupplyChainEventManagerMonitorandControlTradeMatrixSCEProcess:Monitor&ControlObjective:IntegrateandcoordHowDoestheTradeMatrixSCESolutionWork?SupplyChainEventManager(Monitor&Control)LogisticsExecutionTransportationManagement(TMS)WarehouseManagement(WMS)InternationalTradeManagement(ITM)SCMCRMDemandForecastingMaster/Replenishment
PlanningInventoryPlanningLogisticsPlanningSUPPLYCHAINPLANNINGOrderCapture&Promise(ATP,CTP)DistributedOrderManagementHowDoestheTradeMatrixSCESAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:WhytheTradeMatrixSCESolution?
KeyDifferentiators
i2’sTradeMatrixSCESolutionistheONLYend-to-endlogisticsandfulfillmentsolutionthatIntegratesplanning,promising,execution,visibilityandeventmanagementDrivessuperiorcustomersatisfactionANDprofitablefulfillment,withrapidtime-to-valueIsascalable,configurable,industrial-strengthsolutionthatenhancessupplychainvelocityIsthesolutionofchoiceforshippersacrossmultipleverticalsandleading3PLsacrossNorthAmericaWhytheTradeMatrixSCESolutiKeySCESolutionCustomers CustomerStatusIndustryCompaqComputersLiveHi-TechCanonComputerLiveHi-TechHewlettPackardLiveHi-TechSamsungLiveHi-TechBethlehemSteelLiveMetalsBestBuyLiveCGR*R.R.DonnellyLiveCGR*LiptonLiveCGR*FederalExpressLive3PLUSFLogisticsLive3PLTheHubGroupLive3PLKuehne&NagelLive3PLKlabinFabricadoraLivePaper&Pulp*ConsumerGoods&RetailKeySCESolutionCustomers CusSCECustomerSuccessStory:
CypressSemiconductor
CustomerOverview$1.2BGlobalSemiconductorCompanyMulti-channel,Multi-divisionComplexityCustomerChallengesMultipleOrderCaptureMethodsOrderLifecycleManagementInaccuratecustomerpromisesPick,PackandShipprocessesInternationalTradeCompliancei2SolutionsDistributedOrderManagementSCESolutionDemandFulfillmentTransportationPlanningIntegrationtoInternationalTradeManagement(Capstan)IntegrationtoWarehouseManagement(EXE)CustomerBenefitsSingleFacetotheCustomerConsolidatedInvoicingReal-timeOrderPromisingIntegratedLogisticsPlanning&ExecutionacrossTMS,WMS&ITMMulti-divisionOrderVisibilitySCECustomerSuccessStory:
Cy“Thefoundationofmanagingcustomerrelationshipsincludesdemandplanning,intelligentordercapturingandpromising,end-to-endordermanagement,andfulfillmentplanningandexecution.i2’sdecision-supportandexecutionsolutionshaveempoweredCypresstoalignourbusinessaroundmakingandmeetingcustomerordercommitments.”RobertMorse,VPofPlanning,CypressSemiconductor“ThefoundationofmanagingcuSCECustomerSuccessStory:
LiptonCustomerOverview
SubsidiaryofUnilever,world’ssecondlargestconsumergoodscompany,leadingtheUSmarketinsalesoficecreamsandteabasedbeveragesCustomerChallengesTransitionfromatraditional“manufacturingpush”strategy(make-to-stock)toahighlyresponsivemake-to-orderstrategytoimprovecustomerservicewhilesimultaneouslyreducingcostsi2SolutionsConsumerPackagedGoods(CPG)SolutionTradeMatrixSCESolution–TMSCustomerBenefitsDynamicviewofsupplychainfromdataperspectiveReductionininventoryEndtoendshipmenttrackingandmonitoringLowertransportationcostswithhighercustomerservicelevelsSCECustomerSuccessStory:
LiCustomerSuccessStory:
BestBuyCustomerOverviewThelargestvolumespecialtyretailerofconsumerelectronics,personalcomputers,entertainmentsoftware,andappliancesCustomerChallengesEnsurelogisticsinfrastructurecanhandlefuturegrowthanddelivervaluethrough:VisibilityimprovementstohandlecontinuousmovesSystematiccarriermanagementbylaneIntegrationwithlegacysystemi2SolutionsTradeMatrixSCESolution-TMSTransportationManager,TransportationOptimizer,LoadConfigurator,TransportationBidCollaborationTransportationModelerCustomerBenefitsReducedtransportationcostsImprovedloadconsolidationReducedinventorycarryingcostsShortenedtransittimes(TLvs.LTL)ImprovedcarrierrelationshipsCustomerSuccessStory:
BestBWhyNow?
CustomerBenefitsStrategicImprovedcustomersatisfactionandloyaltyIncreasedcompetitiveadvantagefromdifferentiatedcustomerfulfillmentFinancialIncreasedrevenuefromcustomersatisfaction,loyaltyandreferralsReducedwarehousing,transportationandreturnscosts(5%to20%)Increasedprofitabilityandassetutilization(10%to20%)Reducedworkingcapital(5%to20%)fromlowerinventoryAcceleratedtime-to-value(weeks)WhyNow?
CustomerBenefitsStrWhyTradeMatrixSCESolution?
CustomerFulfillmentDifferentiatese-BusinessWinnersFromLosersDeploycustomerfulfillmentasacompetitiveweapon;differentiateyourofferingfromthecompetitionRetainyourprofitablecustomerswithoutcompromisingyourmargins:cross-sellandup-sellwhatcustomerswant,andwhatisprofitabletoshipSubstituteinventorywithinformationacrossthesupplychain:lowerinventoryandoperationalcosts;increasecashflowandROACollaboratewithsupplyandexecutionpartnersinreal-time:shrinkorder-to-cashcyclesandincreasesupplychainvelocityWhyTradeMatrixSCESolution?
SupplyChainIsattheHeartofe-Business"Improvedsupply-chainplanningisattheheartoftheneweconomy,andi2isattheheartof
supply-chainplanning.Inmanywaysthiscompanycanbeconsideredthebrainsbehindalandmarkchangeintheworld
ofbusiness.”MotleyFoolJanuary2001“Ofallthetopmarketmakingsolutions,i2hasthemostcomprehensivefulfillmentoffering”GigaInformationGroup,May18,2000SupplyChainIsattheHearto?2000i2Technologies,Inc.CONFIDENTIALSlide50“i2TechnologiesAttheendoftheday,ifyouusei2software,andyourcompetitordoesn’t,youwin.”Barron’s-November1998i2deliversvalue…..
?2000i2Technologies,Inc.CAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:SourcesMcKinsey,Fingerhut,TheLoyaltyEffectLogisticsandFulfillmentChallengesWallStreetJTahTheCustomerPromiseDallas,TX-Le“Acquiringnewcustomersisseventotentimesmorecostlythanretainingexistingones”“UScompanieslose50%ofcustomerseveryfiveyears”“A5%increaseincustomerretentioncanincreaseprofits25-55%”“Thetop20%ofcustomersaccountfor100%profits”Ifyoudon’tkeepyourpromisestoyourcustomer,
youwon’tkeepyourcustomer!SourcesMcKinsey,Fingerhut,TDemandSignal???SupplySignal???LogisticsandFulfillmentChallenges
DemandVolatilityandSupplyVariability……Tier2SuppliersPlantsCustomersCarriers&3PLsRetailersDemandSignal???SupplySignalInventoryInventoryLogisticsandFulfillmentChallenges
ExcessiveInventorytoAvoidStockouts…SuppliersCarriers&3PLsPlantsRetailersTier2InventoryInventoryLogisticFulfillmentChallenges
CurrentStateofTypicalMulti-divisionCompanyRetekOracleMFGProSAPJDELegacyManManNoOptimizationofOrderFulfillmentSeparate
InvoicingMultipleOrder
EntryPortsCustomers(Internal/External)EDIDirectSalesRequisitionWebStorefrontFulfillmentChallenges
CurrentStock-outsandbackordersorExcessinventoriesandfulfillmentcostsLostmarketshareLowerprofitsPoorcustomersatisfactionHigherfulfillmentcostsHigherinventorycarryingcostsReducedshareholdervalueLogisticsandFulfillmentChallenges
TradingoffCustomerSatisfactionandProfitabilityStock-outsandbackordersorLosLogisticsandFulfillmentChallenges
e-BusinessCustomersDemand…AccuratedeliveryduedatesReal-timeproductavailabilityvs.whatcanbeorderedConsolidationofmultiplelineitemsintooneordertominimizeinconvenienceandshippingcostsReal-timeorderstatusandnotificationwhenthingsgowrongLogisticsandFulfillmentChalWhyDoSomething?
PainPointsandOpportunitiesCanyou……..Evaluateallsupplychainconstraintsandmakeaccuratedeliverypromisesinreal-time?Sourcemultipleitemsfromdifferentsuppliers,consolidateanddeliverasasingleorder?Providerealtimeorderstatusvisibilityandexceptionmanagement?Balancecustomersatisfactionwithprofitablefulfillment?WhyDoSomething?
PainPointsAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution
HowDoesi2Define“Fulfillment”?Planandpromiseanorderbasedonrealtimeevaluationofallconstraints(financial,sourcing,manufacturing,logistics)BrokerandadministertheorderacrossmultiplesupplychainsSourcemultipleorderitemsfrommultiplesuppliersandconsolidateasasingleorderPick,pack,ship,anddeliverthefinalproduct(s)aspromisedMonitorandreportacrosstheentirefulfillmentnetwork,detectorderexceptionsinreal-timeandmanagethemfrom“clicktoclunk”TradeMatrixSCESolution
HowDi2providesend-to-endvaluechainsolutionsfore-businessCRMSCMSRMSuppliersCustomersSupplierRelationshipManagementCollaboratingwithsuppliersindesign,sourcing,andbuyingSupplyChainManagementThesupplyanddemandplanningandfulfillmentbridgebetweenSRMandCRMCustomerRelationshipManagementSatisfyingcustomersbypromisingandmanagingordersbetter,fasterSCESolutioni2providesend-to-endvaluecThei2SCMSolutioni2SupplyChainManagementsolutionsprovideoptimization
tomaximizesupplychainvelocityandaccelerate
order-to-cashthrough
collaborativeplanning
andexecutionThei2SCMSolutioni2SupplyCTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutionisanintegratedsolutionthatenablesbusinessestoaccuratelypromiseanddeliverproductswhileensuringcustomersatisfactionandincreasedprofitabilityTradeMatrixSCESolutionDescrTradeMatrixSCESolutionDescriptioni2’sTradeMatrixSCESolutiondeliversend-to-endfulfillmentfrom“Click-to-Clunk”:Real-timeorderpromisinganddistributedorderadministrationLogisticsplanningLogisticsandshipmentexecution(pick,pack,ship,deliver)TransportationManagement(TMS)IntegratedWarehouseManagement(WMS)andInternationalTradeManagement(ITM)capabilities(throughpartners)Globalvisibility,exceptiondetectionandeventmanagementacrossthesupplychainInterfacestoaccountsreceivableandaccountspayableTradeMatrixSCESolutionDescri2EnablesBusinessestoManageCustomerOrdersAcrossaHeterogeneousEnvironmentDemand-SupplyPlanningOrderPromisingLogisticsPlanningandExecutionGlobalVisibility&ExceptionManagementMulti-enterpriseSupplyDemand
ChannelsRetekOracleMFGProSAPJDELegacyi2EnablesBusinessestoManagAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:TradeMatrixSCESolution
TheTradeMatrixSCEProcessPlan:Forecastdemandandpositiontheenterprisetomeetthatdemand,givenallconstraintsPromise:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferences.(PartoftheTradeMatrixCRMSolution)Execute:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromiseMonitorandControl:Senseandrespondtochangesinthestatusofinventory,ordersandshipmentsPromiseExecuteMonitorandControlPlanTradeMatrixSCESolution
TheTTradeMatrixSCEProcess:PlanObjective:Forecastdemandandpositiontheenterprisetomeetthatdemandgivenallconstraints.(PartoftheTradeMatrixPlanSolution)PlanExecutePromiseMonitorandControlTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsCollaborativedemandplanningGlobalconstraintmanagementandoptimizationDynamicallocationplanningLogisticsplanningConfiguretoorderImprovedforecastaccuracyReducedinventoryEnhancedsenseandrespondcapabilitiesOptimizedcustomerservicelevelsEmpowered,satisfiedcustomersTradeMatrixSCEProcess:PlanObTradeMatrixSCEProcess:PromiseSupplychaininventoryvisibilityMulti-enterprisepromisingMulti-enterpriseorderadministrationIntelligentalternativeofferingTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsImprovedreal-timeorderpromising:akeydifferentiatorImprovedcustomerserviceatlowercostsIncreasedrevenueandreductioninlostsalesObjective:Promiseintelligentlybasedoncurrentsupplychaincapabilities,aswellascustomerprioritiesandpreferencesPlanExecutePromiseMonitorandControlTradeMatrixSCEProcess:PromisTradeMatrixSCEProcess:ExecuteExecutePlanMonitorandControlPromiseObjective:Collaborativelyplanwithpartners,thenexecute--pick,pack,ship,anddeliver--perthecustomerpromise.ShipmentcreationTransportationoptimization(outbound
andinbound)TransportationmanagementPick,packandshipIntegratedlogisticsexecution(transportation,warehousingandinternationaltrade)ReducedfulfillmentcostsIncreasedtransportationassetutilizationCustomercommitmentsmetcosteffectivelyImprovedcustomerserviceTradeMatrixCapabilitiesTradeMatrixSolutionBenefitsTradeMatrixSCEProcess:ExecutObjective:Integrateandcoordinatefulfillmentactivitiesusingconfigurableworkflows.TradeMatrixCapabilitiesTradeMatrixSolutionBenefitsAutomatedexceptiondetection,alertsandmanagement,Multi-enterpriseconfigurableworkflowsScalablearchitectureDistributedcomputingImprovedexceptionmanagementenhancescustomersatisfactionReducedtimetoimplementation-abilitytoquicklyconfiguretonewbusinessmodelsImprovedmulti-serverscalabilityBehaveslikeasingleserverPlanPromiseExecuteSupplyChainEventManagerMonitorandControlTradeMatrixSCEProcess:Monitor&ControlObjective:IntegrateandcoordHowDoestheTradeMatrixSCESolutionWork?SupplyChainEventManager(Monitor&Control)LogisticsExecutionTransportationManagement(TMS)WarehouseManagement(WMS)InternationalTradeManagement(ITM)SCMCRMDemandForecastingMaster/Replenishment
PlanningInventoryPlanningLogisticsPlanningSUPPLYCHAINPLANNINGOrderCapture&Promise(ATP,CTP)DistributedOrderManagementHowDoestheTradeMatrixSCESAgendaFulfillmentChallenges:WhyDoSomething?i2SupplyChainExecution(SCE)SolutionHowDoesSCESolutionWork?Whyi2TradeMatrixSCE?AgendaFulfillmentChallenges:WhytheTradeMatrixSCESolution?
KeyDifferentiators
i2’sTradeMatrixSCESolutionistheONLYend-to-endlogisticsandfulfillmentsolutionthatIntegratesplanning,promising,execution,visibilityandeventmanagementDrivessuperiorcustomersatisfactionANDprofitablefulfillment,withrapidtime-to-valueIsascalable,configurable,industrial-strengthsolutionthatenhancessupplychainvelocityIsthesolutionofchoiceforshippersacrossmultipleverticalsandleading3PLsacrossNorthAmericaWhytheTradeMatrixSCESolutiKeySCESolutionCustomers CustomerStatusIndustryCompaqComputersLiveHi-TechCanonComputerLiveHi-TechHewlettPackardLiveHi-TechSamsungLiveHi-TechBethlehemSteelLiveMetalsBestBuyLiveCGR*R.R.DonnellyLiveCGR*LiptonLiveCGR*FederalExpressLive3PLUSFLogisticsLive3PLTheHubGroupLive3PLKuehne&NagelLive3PLKlabinFabricadoraLivePaper&Pulp*ConsumerGoods&RetailKeySCESolutionCustomers CusSCECustomerSuccessStory:
CypressSemiconductor
CustomerOverview$1.2BGlobalSemiconductorCompanyMulti-channel,Multi-divisionComplexityCustomerChallengesMultipleOrderCaptureMethodsOrderLifecycleManagementInaccuratecustomerpromisesPick,PackandShipprocessesInternationalTradeCompliancei2SolutionsDistributedOrderManagementSCESolutionDemandFulfillmentTransportationPlanningIntegrationtoInternationalTradeManagement(Capstan)IntegrationtoWarehouseManagement(EXE)CustomerBenefitsSingleFacetotheCustomerConsolidatedInvoicingReal-timeOrderPromisingIntegratedLogisticsPlanning&ExecutionacrossTMS,WMS&ITMMulti-divisionOrderVisibilitySCECustomerSuccessStory:
Cy“Thefoundationofmanagingcustomerrelationshipsincludesdemandplanning,intelligentordercapturingandpromising,end-to-endordermanagement,andfulfillmentplanningandexecution.i2’sdecision-supportandexecutionsolutionshaveempoweredCypresstoalignourbusinessaroundmakingandmeetingcustomerordercommitments.”RobertMorse,VPofPlanning,CypressSemiconductor“ThefoundationofmanagingcuSCECustomerSuccessStory:
LiptonCustomerOverview
SubsidiaryofUnilever,world’ssecondlargestconsumergoodscompany,leadingtheUSmarketinsalesoficecreamsandteabasedbeveragesCustomerChallengesTransitionfromatraditional“manufacturingpush”strategy(make-to-stock)toahighlyresponsivemake-to-orderstrategytoimprovecustomerservicewhilesimultaneouslyreducingcostsi2SolutionsConsumerPackagedGoods(CPG
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