本課件是可編輯的正常PPT課件EnglishforBusinessNegotiation(2ndEdition)

商務英語談判（第二版）

Introduction全套可編輯PPT課件

本課件是可編輯的正常PPT課件ENGLISHFORBUSINESSNEGOTIATION(2NDEDITION)CONTENTSPARTONEPRE-NEGOTIATIONPARTTWOINTERNATIONALTRADEPARTTHREEINTERNATIONALECONOMICCOOPERATION本課件是可編輯的正常PPT課件PARTONE

PRE-NEGOTIATIONCHAPTER6ProductDescriptionCHAPTER5CompanyDescriptionCHAPTER4CorporateHospitalityCHAPTER3IntroductionsandGreetingsCHAPTER2InternationalCallsCHAPTER1BusinessManners1-6本課件是可編輯的正常PPT課件PARTTWO

INTERNATIONALTRADECHAPTER13ComplaintsandAdjustmentsCHAPTER12SigningaContractCHAPTER11ShipmentCHAPTER10PackingCHAPTER9PaymentTermsCHAPTER8PriceCHAPTER7InquiriesandOffers7-13本課件是可編輯的正常PPT課件PARTTHREE

INTERNATIONAL

ECONOMICCOOPERATION14-15CHAPTER14MergersandAcquisitionsCHAPTER15LicensingAgreements本課件是可編輯的正常PPT課件Ineachchapter,thereare:

1.BeforeYouBeginQuestions,FurtherReading2.UsefulExpressions3.SampleDialogues,CaseAnalysis4.WordsandExpressions5.Exercises本課件是可編輯的正常PPT課件Ineachsection:BeforeYouBegin

Backgroundinformationabouteachtopicisgivenhere.Forsomechapters,negotiationstrategies,tips,ordo’sanddon’tsareprovidedforreference.Questionsaboutthispartareprovidedfordetailedstudy.FurtherreadingmaterialsincludingthosethroughQRcodescanningarerelatedtopicsaboutthechapterforknowledgeexpansion,whichwillbeofsomehelpinfuturenegotiotion.本課件是可編輯的正常PPT課件Ineachsection:UsefulExpressions Six(A-F)groupsofusefulexpressionsoftherelatedtopicarelistedaccordingtothefunctionsofsuchexpressions.Eachgroupcontains5sentences,whichwillbeusefulinconductingbusinessdialogues.本課件是可編輯的正常PPT課件Ineachsection:SampleDialogues,CaseAnalysisDialoguesofdifferentsituationsaregivenheretoshowhowbusinesspeopleinteractunderdifferentbusinesssettings.QRcodeisprovidedinthetextbookforstudentstoscanandlistentoeachdialoguebefore/afterclass.CaseAnalysisisthebriefanalysisofthelanguageskillsornegotiationskillsusedbythenegotiatorsorpeopleinvolvedinthedialogues.本課件是可編輯的正常PPT課件Ineachsection:WordsandExpressionsNewwordsandexpressionsappearintherelatedchapterarelistedaccordingtoalphabeticalorderwithChinesetranslation.Togetwellpreparedforeachchapter,itissuggestedthatstudentslearnthissectionfirstbeforeclassbegins.本課件是可編輯的正常PPT課件Ineachsection:ExercisesTwodialoguesituations(AandB)aregivenhereforthestudentstorole-playthenegotiationwithknowledgelearntintheprevioussections.OnepairofstudentsmodelplaythedialogueOtherstudentscommentonthemodelplayTeachermakesthecomment.SuggestedstepsareprovidedforreferencethoughQRcodescanning.本課件是可編輯的正常PPT課件Finalexam5-minutepairworkwithgivendialoguesituation(oneofthefifteentopicsforeachpairofstudents)10-minutepreparationbeforetheexamChapter1本課件是可編輯的正常PPT課件EnglishforBusinessNegotiation

(2ndEdition)

商務英語談判（第二版）

Chapter1–BusinessManners本課件是可編輯的正常PPT課件PARTONE

PRE-NEGOTIATIONCHAPTER6ProductDescriptionCHAPTER5CompanyDescriptionCHAPTER4CorporateHospitalityCHAPTER3IntroductionsandGreetingsCHAPTER2InternationalCallsCHAPTER1BusinessManners1-6本課件是可編輯的正常PPT課件CHAPTER1BusinessMannersObjectivesLearnthedefinitionofbusinessnegotiationandtheeffectivecommunicationmethodsKnowhowtobehaveproperlyinthebusinessworldBefamiliarwiththeexpressionsusedincommunicatingwithpeopleinsocialsettingsLearntheskillsandkeypointsaboutbusinessmannersthroughcasesandcaseanalysis本課件是可編輯的正常PPT課件1.4WordsandExpressions PleaselearnthissectionfirstbeforeyoubeginlearningthisChapter.本課件是可編輯的正常PPT課件1.1BeforeYouBegin

Questions:1.Whyisknowledgeof“history”and“geography”requiredforthe“successinlearningaboutinternationalbusiness”?Considerhowahistoriceventhasaffectedinternationalbusiness,howearlyChinesetradedwithotherareasoftheworld;considerEuropeancolonizationandtheIndustrialRevolution.China’smajortradingpartners: EuropeanUnion,Japan,AssociationofSoutheastAsianNations(ASEAN),HongKong,SouthKorea,Taiwan,Australia,Russia,India本課件是可編輯的正常PPT課件1.1BeforeYouBegin2.Whatis“businessnegotiation”?Businessnegotiationisaprocessofguidedtransformationthatoccursthroughdialogicalexchangeaimingatanoptimalagreementthatrespondsfairlytotheco-negotiators’aspirationsaspersonsofequivalentmoralworth.3.Whyisgoodbusinessetiquetteimportantforpeopleengagedinbusiness?Goodbusinessetiquettemakesiteasytoworktogether.Knowinghowtoactinawell-manneredwaywillmakeyoubemoreconfidentofyourbehavior.Confidencegivesoneanadvantageoverone’scompetition.Intheworldofbusinessthatextraconfidencecanmeangreatercareersuccess.1.1BeforeYouBegin本課件是可編輯的正常PPT課件4.Howtounderstand“asociety’sculturehasastronginfluenceonbusinessactivities”?Forexample,inSpainandpartsofLatinAmerica,businessestraditionallywereclosedforseveralhoursinthemiddleofthedayforalonglunchoraperiodofrest.1.1BeforeYouBegin本課件是可編輯的正常PPT課件本課件是可編輯的正常PPT課件5.Howcantoomuchortoolittleeyecontactcreateanuncomfortablefeelinginthepersonyouaretalkingtoandcreateproblemsincommunication?Forexample,toolittleeyecontactcanmaketheotherpersonthinkyouarenotinterestedinwhattheyhavetosay,thatyouarenotlistening,orthatyouareupsetwiththem.Toomucheyecontactcanmakeyoubeperceivedas"strange",beinterpretedasaninvasionofprivacy,orcommunicateaninappropriatelyhighlevelofattractionorinterest.1.1BeforeYouBegin本課件是可編輯的正常PPT課件1.1BeforeYouBeginWhatisthe“right”amountofeyecontact?The"right"amountofeyecontactyoushouldmaintainduringaconversationdependsonseveralthings,includingculture(insomeAsiancountries,forexample,itisconsideredimpolitetomaintaineyecontactwithsomeonewhoholdsauthorityoveryou),theclosenessoftherelationship(moreeyecontactisappropriateincloserelationships),andwhetheryouarespeakingorlistening.Inmostrelationships,however,itisappropriatetospendmostofthetimelookingattheotherpersons’eyeswhentheyarespeaking,andbetweenone-quarterandone-halfofthetimemaintainingeyecontactwiththeotherpersonwhenyouarespeaking.Sucheyecontactshouldbemadeinanattentivemanner,asopposedtoanintensestaringordisinterestedglance.本課件是可編輯的正常PPT課件1.1BeforeYouBeginCanyougiveanexampletoshowthewrittenrulefordresscodeortheinformalideasofwhatisacceptabletowear?Forinstance,acompanymayhaveawrittenrulethatyoumaynotwearjeanstowork,oremployeesmayjustfeelthattheyshouldwearmoreformaltrousersinsteadofjeans.Theyknowthatiftheywearjeanstowork,theywilllookoutofplace.本課件是可編輯的正常PPT課件1.1BeforeYouBeginWhyare“controversialsubjects”notsuitableforsmalltalk?Becausewhenyoudon’tknowothers’stand,controversialsubjectsmightspoilyourconversations.Howtounderstand“Therelationshipwithapersondeterminesthekindoflanguageyouuse.Thisrelationshipmayevenaffectwhatyousaywhenyoumeetpeople”?Forexample,it’snotappropriatetosay“Hi,howareyou!”whenmeetingtheManagingDirectorofalargecompanyortosay“Goodmorning,it’sagreatpleasuretomeetyou”whenbeingintroducedtoapersonyou’llbeworkingcloselywithinthesameteam.本課件是可編輯的正常PPT課件1.1BeforeYouBegin10.Whatcommunicationmethodsareusedinthefollowingsentences?Whateffectshavebeenbroughtbysuchmethods? 1)Weclosethecaféeverynightat11:30sothatwecangohome. 2)Thecaféwillremainopenuntil11:30P.M.fortheconvenienceofourcustomer.Ofcoursetheabovetwosentencesareexaggeratedinordertoshowtheeffectsbroughtbydifferentcommunicationmethods.本課件是可編輯的正常PPT課件1.1BeforeYouBegin10.InSentence1),theword“close”showsthe“negativeapproach”,and“wecangohome”showsthe“we-attitude”;whileinSentence2),“remainopen”showsthe“positiveapproach”and“fortheconvenienceofourcustomer”reflectsthe“you-attitude”.CustomerswouldpreferthatSentence2)beusedincommunicatingwiththemeventhoughthetwosentenceshavethesamemeaningthat“at11:30thecaféceasestobeinoperationfortheday.”本課件是可編輯的正常PPT課件1.1BeforeYouBeginFurtherReading-Assignment:Pleasereadthisarticle“The4DApproach”andunderstandthemeaningsof:Design,Dig,Develop,DecidePleaseuseyoursmartphonetoscanandread“Illustrationofthe4Dapproachappliedtoanegotiation”,andfindouttheapplicationofthe4Dapproach.本課件是可編輯的正常PPT課件1.2UsefulExpressionsWhatarethemaincontentscoveredbyGroupA-F?Openingameeting

Expressionsforthehost

Thelanguageofmeetings

Askingforhelp

Smalltalk

Cooperation

本課件是可編輯的正常PPT課件1.3SampleDialoguesYoucanscantheQRcodesinthetextbooktolistentodialoguesA-Ebefore/afterclass.Pleasereadthedialogueswithyourpartnersandanswerthequestionsbelow(A-E).Whatpoliteandsuitableexpressionshavebeenusedintheinformalmeetingamongcolleagues?Whatareconsideredproperorimproperbehaviorsbeforetheformalmeeting?Whatareconsideredproperorimproperbehaviorsinameetingoftwo?Whatpropersmalltalkshavebeenusedduringaconferenceteabreak?Whatareconsideredproperorimpropersmalltalksduringaconferenceteabreak?本課件是可編輯的正常PPT課件1.3SampleDialoguesCaseAnalysis:Briefanalysisofeachdialogueisprovidedheretohelpunderstandtheskillsorstrategiesusedbythenegotiatorsorpartiesinvolved.本課件是可編輯的正常PPT課件1.5ExercisesWorkingroupsof2-4.Role-playExerciseAorB.Pleaseassignyourownroles.Youhave10minutesforthepreparation.Ifnecessary,youcanuseyoursmartphonetoscantheQRcodetogetthesuggestedstepsforeachassignment.Afterthattheteacherwillaskonegrouptomodelrole-playExerciseAorBatyourownchoice.Theotherstudentsarerequiredtolistencarefullytothemodelrole-playandbereadyforthecomments.Chapter2本課件是可編輯的正常PPT課件EnglishforBusinessNegotiation

(2ndEdition)

商務英語談判（第二版）

Chapter2–InternationalCalls本課件是可編輯的正常PPT課件PARTONE

PRE-NEGOTIATIONCHAPTER6ProductDescriptionCHAPTER5CompanyDescriptionCHAPTER4CorporateHospitalityCHAPTER3IntroductionsandGreetingsCHAPTER2InternationalCallsCHAPTER1BusinessManners1-6本課件是可編輯的正常PPT課件CHAPTER2TelephoneCallsObjectivesKnowhowtousethismodernmethodofcommunicationsmoreeffectivelyinbusinessBeawareoftheimportanceoftelephoneetiquetteBefamiliarwiththeexpressionsusedininternationalcallsLearntheskillsandkeypointsininternationalcallsthroughcasesandcaseanalysis本課件是可編輯的正常PPT課件2.4WordsandExpressions PleaselearnthissectionfirstbeforeyoubeginlearningthisChapter.本課件是可編輯的正常PPT課件1.Whyisitimportanttolearntheexpressionsusedininternational

calls?Inordertowinbusinessandleavegoodimpressionstothebusinessfriends,itisimportanttolearntheexpressionsusedintelephonecallsaswellasthetelephonemakingskillsandansweringskills.2.Whichismoredifficultforpeopletocommunicate,talkingface-to-faceormakingacallinEnglish?MakingacallinEnglishmightbemoredifficult,becausepeoplecannotrelyonnon-verbalcommunicationmethodstohelpthemoutwhilespeakingEnglishonthephone.2.1BeforeYouBegin

Questions:本課件是可編輯的正常PPT課件3.Dopeopleusenon-verbalskillsincommunicationoverthephone?Yes,ofcourse.Thoughnon-verbalskillssuchasgestures,eyecontactandsmilescannotbeseenbyspeakersoneitherendofthecall,non-verbalskillsincommunicationoverthephonedoexistwhichinvolvemainlypleasanttone,properintonation,andcleararticulationofwords.4.Whyis“courtesy”importantinspeakingoverthephone?Becauseagoodtelephonemannernotonlymakesagoodimpressioninbusiness,butitalsohelpstomakemoney,sinceyouhavetomakeorreceivecallstoorfromregularcustomersandprospectivecustomers.2.1BeforeYouBegin本課件是可編輯的正常PPT課件5.Howtomaketelephonenumberseasiertounderstand?Telephonenumbersaremucheasiertounderstand,whenpronouncedingroupsanddividedbyapause.Thereforetrytousesinglenumberswhensayingtelephonenumbers,andgroupthemwithpauses(forexample,86-750=‘eightsix–sevenfivezero’,not‘eighty-sixsevenhundredandfifty’).Thedoublenumberslike88canbespokenas‘eight–eight’or‘doubleeight’.Thenumber0isusuallypronounced‘oh’or‘zero’,notas‘nought’.2.1BeforeYouBegin本課件是可編輯的正常PPT課件5.Telephonenumbersaremucheasiertounderstand,whenpronouncedingroupsanddividedbyapause.Thereforetrytousesinglenumberswhensayingtelephonenumbers,andgroupthemwithpauses(forexample,86-750=‘eightsix–sevenfivezero’,not‘eighty-sixsevenhundredandfifty’).Thedoublenumberslike88canbespokenas‘eight–eight’or‘doubleeight’.Thenumber0isusuallypronounced‘oh’or‘zero’,notas‘nought’.2.1BeforeYouBegin本課件是可編輯的正常PPT課件6.Whatareconsideredgoodhabitsinmakingabusinesscall?Forbusinesspeople,theyshouldprepareforanimportantphonecallinaforeignlanguagebymakingnotesinadvanceandduringthecallmakenoteswhiletalkingtohelpthemtorememberwhatwassaid.7.Howtocalculatetheworldtimedifference?Thewebsite‘’isrecommendedtochecktheworldtimedifference.8.Whatisthebestwaytoanswerthephone?Thebestwaytoanswerthephoneistoidentifyyourselfwithbothyourfirstandlastnames.2.1BeforeYouBegin本課件是可編輯的正常PPT課件9.Whatareconsideredappropriatephone-answeringskills?Payattentiontothewordsyouchoose.Thecorrectphrasesshouldbesaidintherightorder.Usepositivevoiceandvocabulary10.Howtoansweracallwhichisnotforyoubutforyourcolleaguewhoisnotin?Tellthecallerthewhereaboutsofthepersonrequested.Askforidentification.Whenyouhavetoleavethecalleronhold,providehimorherwithprogressreportsevery30to45seconds.

2.1BeforeYouBegin本課件是可編輯的正常PPT課件2.1BeforeYouBeginFurtherReading-Assignment:Pleasereadthisarticle“TipsforInternationalCalls”andlearnthetipsonhowtoeffectivelycommunicatewithbusinessfriendsonthephone.Pleaseuseyoursmartphonetoscanandread“Currently38differentlocaltimesinuse”andknowtheappropriatetimingwhenmakingacallwithinternationalbusinessfriends.本課件是可編輯的正常PPT課件2.2UsefulExpressionsWhatarethemaincontentscoveredbyGroupA-F?StartingthecallGivingone’snameClarifyingtheinformation

Howtoansweracallwhichisnotforyou

Checkingthecaller’sidentityorother information

Respondingtothecaller’srequest本課件是可編輯的正常PPT課件2.3SampleDialoguesYoucanscantheQRcodesinthetextbooktolistentodialoguesA-Ebefore/afterclass.Pleasereadthedialogueswithyourpartnersandanswerthequestionsbelow(A-E).Whattosayunderdifferentphonecallsituations?Howtohandleacallproperly?Howtotalkonthephonewithaswitch-boardoperator?Whatareconsideredproperandimproperhandlingofacall?Whatisconsideredaproperhandlingofacall?本課件是可編輯的正常PPT課件2.3SampleDialoguesCaseAnalysis:Briefanalysisofeachdialogueisprovidedheretohelpunderstandtheskillsorstrategiesusedbythenegotiatorsorpartiesinvolved.本課件是可編輯的正常PPT課件2.5ExercisesWorkingroupsof2-4.Role-playExerciseAorB.Pleaseassignyourownroles.Youhave10minutesforthepreparation.Ifnecessary,youcanuseyoursmartphonetoscantheQRcodetogetthesuggestedstepsforeachassignment.Afterthattheteacherwillaskonegrouptomodelrole-playExerciseAorBatyourownchoice.Theotherstudentsarerequiredtolistencarefullytothemodelrole-playandbereadyforthecomments.Chapter3本課件是可編輯的正常PPT課件EnglishforBusinessNegotiation

(2ndEdition)

商務英語談判（第二版）

Chapter3–IntroductionsandGreetings本課件是可編輯的正常PPT課件PARTONE

PRE-NEGOTIATIONCHAPTER6ProductDescriptionCHAPTER5CompanyDescriptionCHAPTER4CorporateHospitalityCHAPTER3IntroductionsandGreetingsCHAPTER2InternationalCallsCHAPTER1BusinessManners1-6本課件是可編輯的正常PPT課件CHAPTER3IntroductionsandGreetingsObjectivesLearntomakegracefulintroductions,shakehandswithskillandhavesmalltalkwithpeopleinthebusinessworldBeawareoftheculturaldifferencesinvolvedinintroductionsandgreetingsBefamiliarwiththeexpressionsusedinmakingintroductionsandgreetingbusinessfriendsLearntheskillsandkeypointsinintroductionsandgreetingsthroughcasesandcaseanalysis本課件是可編輯的正常PPT課件3.4WordsandExpressions PleaselearnthissectionfirstbeforeyoubeginlearningthisChapter.本課件是可編輯的正常PPT課件1.Whatisthepurposeofsmalltalkundersocialsettings?Smalltalkisdesignedto“breaktheice”—toeaseintoaconversationwithsomeoneyouhavejustmet.Youcouldaskyournewcolleagueorclientsomequestionsifyouwanttobefriendlyandstartaconversation,suchas“Didyouhaveagoodjourney?”2.Howimportantisittoknowhowtomakeagracefulintroduction?Knowinghowtomakeagracefulintroductionwillnotonlyallowyoutoconcentrateonmakingapositiveimpressionbutitwillalsoempoweryou.3.1BeforeYouBegin

Questions:本課件是可編輯的正常PPT課件3.Whyshouldpeoplestandupfortheintroduction?It’sawellmannertorisefortheintroductionandhandshake.Teachersaresuggestedtodemonstratetothewholeclass,withthehelpofastudent,howimproperitistobeseatedfortheintroduction.Pleasealsodemonstratetotheclasshowtorisefortheintroduction.3.1BeforeYouBegin本課件是可編輯的正常PPT課件4.Howtoshakehandsproperly?Togreetpeoplewithafirmhandshakeiscommoninthebusinessworld.Handshakeisnotafinger-shakeorbone-crashinghandshake.Anditshouldlastonlyaslongasittakestogreettheperson.Teachersaresuggestedtoaskallthestudentstoshakehandswitheachotherinpairs.AsksomeofthestudentstodemonstratetothewholeclasshowtoshakehandsproperlybyfollowingtheexampleshowninFigure3-1.Correcttheimproperhandshake,ifany.3.1BeforeYouBegin本課件是可編輯的正常PPT課件5.Whatordershouldbefollowedinintroducingothers?Introduceamaletoafemale,e.g.:Mary,thisisTom.Introduceapersonwithlowerranktoapersonwithhigherrank,e.g.:Mr.Shaffer,thisisMr.GeorgeBraunfromABCSoftware.Introducetheyoungertotheolder,e.g.:LaoLi,thisisXiaoZhang.Introducethehosttotheguest,e.g.:KarenLaval,thisisBobSchmidtwhojoinedusacoupleofmonthsago.3.1BeforeYouBegin本課件是可編輯的正常PPT課件6.Whyaretitlescrucialinintroductions?Inabusinesssituation,titlesarecrucialinintroductions,becausetheyputthepeoplebeingintroducedintocontextforothers.Isheamarketingperson,asalesperson,anengineer,anaccountant?Thisinformationiscriticaltomakingsurethateveryoneiscomfortablewithoneanother(andimmediatelyopensthedoortoconversationthatcaneaseinitialawkwardness).Peoplewanttoknowtowhomtheyarespeakingsothattheycanmakeappropriatecomments.3.1BeforeYouBegin本課件是可編輯的正常PPT課件7.Howtoexchangebusinesscards?

Followthestepsindicatedinthetext. Makesureyoupresentyourbusinesscardwithbothhandsandtheletteringfacingup.IntheMiddleEast,SoutheastAsia,andAfrica(withtheexceptionofIsrael),however,youwillonlyuseyourrighthandtopresentandtakebusinesscards.Don’tstuffitintoyourpocketimmediately.Besuretoactuallytakealookatit.Thenputitawaycarefully. -Whyis“righthand”usedtoexchangebusinesscardsinsuchcultures? Becausethelefthandisreservedfortakingcareofbodilyfunctionsinthosecountries.3.1BeforeYouBegin本課件是可編輯的正常PPT課件8.Howtounderstand“currentmutualsituation”?Currentmutualsituationisonewhereyoucan“SeeandSay”:Ifyoubothcanseeit,youcancommentonit.Forexample,“Thefoodlooksreallygood!”9.Whatdoesitmeanby“current/relevantevents”?Current/relevanteventsreferto,forexample,regularlyreadnewspapers,onlinenews,tradejournals,etc.10.Whatdoesitmeanby“open-endedquestions”?Open-endedquestionsrefertothosequestionsthatcan’tbeansweredwithasimpleyesorno.Theideaistotrytogettheotherpersontalking,notjustsaying“yes”or“no.”Tryusingthephrase“Tellmeabout…”3.1BeforeYouBegin本課件是可編輯的正常PPT課件Assignment:Afterlearningthissection,pleaseuseyoursmartphonetoscantheQRcodesinthetextbooktolearn1:Appropriatesmalltalkquestions2:TypicalproblemswithEnghlishgreetingsFurtherReading:Pleasereadthisarticle“HowtoIntroducePeople:FindanOpening”andlearnthetipsandguidelinesonhowtoeffectivelyintroducepeopleinvarioussettings.3.1BeforeYouBegin本課件是可編輯的正常PPT課件3.2UsefulExpressionsWhatarethemaincontentscoveredbyGroupA-F?Makingself-introductionsandinviting introductions

IntroducingothersGreetingpeople

SmalltalkShowinggratitudeasaguestExpressionsforendingadialogue本課件是可編輯的正常PPT課件3.3SampleDialoguesYoucanscantheQRcodesinthetextbooktolistentodialoguesA-Ibefore/afterclass.Pleasereadthedialogueswithyourpartnersandanswerthequestionsbelow(A-I).Howtointroduceothers?Howtointroduceothersandhavesmalltalks?Howtointroduceothersandhavesuitablesmalltalks?Howtointroduceothersandfindnewsmalltalktopics?本課件是可編輯的正常PPT課件3.3SampleDialoguesHowtomakeself-introductionsandhavesmalltalks?Howtoturnstrangersintofriends?Howtogiveimpressionsofacityoracountry?Whatshouldbesaidwhenmeetingguestsattheairport?Whattosayandwhattodowhenmeetingguestsattheairport?本課件是可編輯的正常PPT課件3.3SampleDialoguesCaseAnalysis:Briefanalysisofeachdialogueisprovidedheretohelpunderstandtheskillsorstrategiesusedbythenegotiatorsorpartiesinvolved.本課件是可編輯的正常PPT課件3.5ExercisesWorkingroupsof2-4.Role-playExerciseAorB.Pleaseassignyourownroles.Youhave10minutesforthepreparation.Ifnecessary,youcanuseyoursmartphonetoscantheQRcodetogetthesuggestedstepsforeachassignment.Afterthattheteacherwillaskonegrouptomodelrole-playExerciseAorBatyourownchoice.Theotherstudentsarerequiredtolistencarefullytothemodelrole-playandbereadyforthecomments.Chapter4本課件是可編輯的正常PPT課件EnglishforBusinessNegotiation

(2ndEdition)

商務英語談判（第二版）

Chapter4–CorporateHospitality本課件是可編輯的正常PPT課件PARTONE

PRE-NEGOTIATIONCHAPTER6ProductDescriptionCHAPTER5CompanyDescriptionCHAPTER4CorporateHospitalityCHAPTER3IntroductionsandGreetingsCHAPTER2InternationalCallsCHAPTER1BusinessManners1-6本課件是可編輯的正常PPT課件CHAPTER4CorporateHospitalityObjectivesIdentifyachievableobjectivesforcorporatehospitalityandthecriticalfactorsinmakingcorporatehospitalityasuccessManagebasicstoformaldiningBefamiliarwiththeusefulexpressionsinmakingandacceptinginvitationsLearntheskillsandkeypointsinentertainingbusinessfriendsthroughcasesandcaseanalysis本課件是可編輯的正常PPT課件4.4WordsandExpressions PleaselearnthissectionfirstbeforeyoubeginlearningthisChapter.本課件是可編輯的正常PPT課件1.Whatis“corporatehospitality”?Corporatehospitalitymightbedescribedasthoseactivitiesthatareutilizedatanorganization’sexpensetoenablethatorganizationtobenefitfromtheentertainmentofitscustomers,distributors,suppliers,journalists,investors,employeesandotherpeoplewhocanhelpthemintheirbusinessendeavors.

4.1BeforeYouBegin

Questions:本課件是可編輯的正常PPT課件2.Whatisthepurposeof“corporatehospitality”?Someorganizationsaimatattractingnewcustomerswhileothersofferingrewardstoexistingcustomers.Somecompaniesneedtoholdsalesseminars,conferences,orproductlaunches.Sometimestheyhavevisitorsfromafar.Itisrecognizedthatreasonableandproperentertainmentofselectedcustomers,suppliers,prospectiveemployeesandbusinessassociates,is,attimes,inthebestinterestofthecorporation.4.1BeforeYouBegin本課件是可編輯的正常PPT課件3.Whateventissuitableforcorporatehospitality?Corporatehospitalityeventgenerallycoversthreedistinctsectors:spectatorsports,cultural/artseventsandparticipatoryactivities(includingsportsandthearts).4.Whateventsaresuitableforcorporatehospitalityinyourowncity?Teachersaresuggestedtoencouragestudentstotelltheclassthemostpopulareventsuitableforentertainingforeignbusinessfriendsintheirownhometown.Forexample,inNorthernChina,youmaytakebusinessfriendstogoskiingtogetherinwinter;oravisittothelocalmuseummightbeagoodchoiceforsomebusinessfriendswhoareinterestedinunderstandingmoreaboutyourcity.4.1BeforeYouBegin本課件是可編輯的正常PPT課件5.What“diningetiquette”isgenerallyacceptedinthewesterncultures?Thegeneralruleindiningisnottodisgustyourdiningpartners.Donotputyourelbowsonthetable.Donotspeakwithfoodinyourmouth.Keepthenapkininyourlap.Whenusingcutlery,startfromtheoutsideandworkyourwayin.Cutyourmeatinsmallpieces,onepieceatatime.Whenyouaredoneeating,leavetheutensilsontheplate,notthetablecloth.Say“Excuseme,I’llberightback”ifyouhavetogetupandleavethetable.4.1BeforeYouBegin本課件是可編輯的正常PPT課件6.Whataretherulesforthehostonmakingatoast?Thehostcanandshouldproposethefirsttoasttobeginthedining.Then,iftheeventhasaguestofhonor,thehostproposesatoasttothatperson.Finally,iftheguestofhonorisadignitary,averyimportantperson,oradistinguishedelder,itisasignofrespectforeveryonetorisetoperformthetoast.7.WhyisbusinesslunchpopularintheWest?Businesslunchisaverypopulartypeofmeetinginthewest,sinceitisatimetorelaxalittleoutsidetheofficeandatimetogettoknowpeoplepersonallyinalessformalatmosphere,whiledoingsomethingproductive.Thebusinesslunchhasbecome