UsingLanguageCOMPLAININGABOUTAWHALEWATCHINGTOURListenagainandfillintheblanks.ListentoDialogue1.A=AngelaT=TourGuideA:Excuseme.T:Yes,howcanIhelpyou?A:I’msorrybutweweren’tveryhappywiththe_____.T:Oh,whatwasthe_________?A:Well,itwasso_____wecouldn’tgooutside…Iknowweheardthe_______andsawthemonthevideocameraandthatwasgreat,butwereally_______tostandoutsideandwatchthewhalesfromthere.My_____kidsareverydisappointed.T:I’msorry,butwecan’tcontrolthe________andyoudidseewhales.A:Well,I’mafraidthat’snotgood______.I’dliketotalktothe________.T:I’msurethatwon’tdoyouanygood.Iknowhe’ll______withme.Thefactisthatyou_____seewhales.(fadingout)Listenagainandfillintheblanks.ListentoDialogue2.T:Goodbye,Ihopedyou________thetour,sir.A:Yes,thewhaleswere________butI’mfeelingveryannoyed.T:Really?(inasurprisedvoice)A:Yes.Yousee.I’ve_______myflight.IfI’dknowntheboatwasgoingtobelateback,Iwouldn’thave______.T:Yes,I__________,butwehadaproblemwiththeboatatthe_____minutethatweneededtofix.The________ofourpassengersisveryimportanttous.So,I’mafraidwecouldn’t_____startinglate.A:Yes,butyoushould’vecheckediftherewasanyonelikemewho_______tobebackbymidday.Anyway,I’dlikea_______,please.T:Well,Icanrefundhalfthefare.A:I’msorrybutthat’snotgoodenough.Inowhavetomakeanother_______bookingandIhave____ideawhetherthere’llbeanyseats_________.I’dlikea_____refund.T:Well,that’snot____tome,butI’llgoandtalktothemanager.A:Thanks.T:(musictoindicateafewminutespassing)MrLangton,I’mterriblysorrythatwe’ve______problemsforyou.Ofcourse,we’llgiveyoua_____refund.Justcomeintothe______withme.A:Thankyou.Listenagainandfillintheblanks.ListentoDialogue3.S:Excuseme,thetourwasn’twhatmy________andIhadexpectedandwe’dlikearefundplease.T:Youweren’t________withthetour?S:Well,wereallyloved_______thebirdlife…andthe_________andseals…butwesawonlyonewhaleandthatonewastoofar______toseeproperly.Andwereallycameonthetourto_____thewhales.T:Ahha,Isee.Itellyouwhat,whydon’tyouandyourhusbandcomebackforatouron_______day?Freeofcharge,ofcourse.S:I’mafraidthat’s____goodforusaswe’revisitorstothisareaandwe’re_______tomorrowmorning.T:Well,inthatcase,we’ll_______halfyourfares.S:Well,actually,we’dlikeafullrefund.T:I’msorry…ifyoureadthe_________,wesaythatwe’llrefundHALFthe_____.S:Ok,thanks.T:You’rewelcome.Workbook-ListeningNEWSREPORTS:SHARKATTACKSListenagainandfillintheblanks.Newsreport1Amanis__________athomeafterbeingattackedbyasharkwhilestandinginabout50cmofwateratSealRocksinNewSouthWalesat_______yesterday.Hereceivedcutstohis____and____.Ahospitalspokesmansaidtheinjurieswerenot_______andthemanwasnotadmittedtohospital.Listenagainandfillintheblanks.Newsreport2InHawaii,asharkbitoffthe____armofa___-year-oldsurferwhileshewasonher______inclearwater.BettyHamiltonlostherleftarmjust______theshoulder.TomHamiltonsaidhis_________wasrestingcomfortablyinhospital.Listenagainandfillintheblanks.Newsreport3A30-year-oldmanwas_________bya2-metresharkwhilesnorkellingthismorningofftheNorthQueensland______.Hewasbittenonthe____sideofhisbodyand______armandhasbeentakenbyairtohospital.Listenagainandfillintheblanks.Newsreport4Amanhasbeenkilledinasharkattackat______amthismorninginshallowwateratapopularcity______inPerth.Scoresofwitnesseswatchedasthe____-metresharkattacked___-year-oldKenCrew,tearingoffhisleg.Hehadbeenswimmingwith_______atthetime.Crewwaspulledtotheshoreonasurfskibut_____soonafterwards.Theareaisbeingsearchedbuttheshark,believedtobeagreat______,willnotbehunteddown.Listenagainandfillintheblanks.Newsreport5A_____hasbeenattackedandkilledbya_____whitesharkofftheSouthAustraliancoast.PaulBuckland,____,wasattackedonTuesdayashewascomingtothe______afterdivingforshellfish.Bucklandyelledforhelpashewasbeingheldintheshark’s_______,accordingtopolice.Hisfriend,ShannonJenzen,_____topullBucklandintotheirboat,butthesharkattackedagainfrom________,takingalegandlargepartofhisbody.Bucklandbledtodeath________after.Workbook-ListeningTaskListentoJordanDavies(J)interviewingthesharkexpertDonJames(D).Listenagainandfillintheblanks.J:Don,whydothewords“sharkattack”________somanypeople?D:Becausesharkattacksgetalotof________,especiallywhentheyresultin_______injuries.Somanypeoplethinkthatthereare_________ofsharkswaitingintheseatoattackthem.J:Arethey______tothinkthat?D:No,notatall.The________ofbeingbittenbyasharkisextremely_______.Throughouttheworldweknowofonlya_____peoplewhowerekilledbysharkseachyear.Nowthinkofthemillionsofswimmers,_________,snorkellersanddriversthatgointothesea!Itreally_______thatsharksare_____interestedinattackingus.J:Really?D:Yes.The______isthatit’sthesharksthatneedtobe_________.Whileonlyafewpeoplearekilledbysharks,________ofsharksarekilledbyuseachyear.J:Goodness,that’sa_____number!Sohowaresomanykilled?D:Alotarekilledby________fishingtechnology.Althoughit’saimedatcatching______fish,sharksareoftencaughtatthesametime.Butsometimestheyarecaughtonpurpose.Sharkfin_____issopopularinsomeAsiancountriesthatmanysharksarekilled____theirfins.J:That’sterrible!D:Itis_______.Asaresult,thevarietyofsharkspeciesandtheir__________aredecreasingataseriousrate.Infact,somespeciesare______tobeingendange